Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 315 de 1010 opiniones" "
10 - Excelente
315
Puntuación de 8, es decir, Bueno. Basada en 288 de 1010 opiniones" "
8 - Bueno
288
Puntuación de 6, es decir, Aceptable. Basada en 174 de 1010 opiniones" "
6 - Aceptable
174
Puntuación de 4, es decir, Malo. Basada en 119 de 1010 opiniones" "
4 - Malo
119
Puntuación de 2, es decir, Terrible. Basada en 114 de 1010 opiniones" "
2 - Terrible
114
7.2/10
Limpieza
8.0/10
Servicio y personal
7.0/10
Servicios
6.8/10
Condiciones de la propiedad
7.2/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Sara
11 abr. 2024
Good
Sara
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 18 abr. 2024
Hi Sara,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Excelente
Norma
4 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Norma
Se hospedó 4 noches en septiembre de 2023
Respuesta de Sophia CSR, el 6 oct. 2023
Hi Norma,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Excelente
yailet
28 sept. 2023
yailet
Se hospedó 4 noches en septiembre de 2023
Respuesta de Sophia CSR, el 19 oct. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
8/10 Bueno
Tonika
15 jun. 2023
Tonika
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 18 jun. 2023
Hi Tonika,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
10/10 Excelente
Damian
8 jun. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
😊
Damian
Se hospedó 2 noches en junio de 2023
Respuesta de Sophia CSR, el 9 jun. 2023
Hi Damian,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 Bueno
Damian
Viaje de negocios, Viaje familiar, Viaje familiar con niños
7 jun. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
😊
Damian
Se hospedó 2 noches en junio de 2023
Respuesta de Sophia CSR, el 8 jun. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
6/10 Aceptable
Amado
Viaje de negocios
4 may. 2023
No le gustó: Limpieza y servicios
Falta más limpieza en los cuartos, pasillos , muebles
Amado
Se hospedó 3 noches en abril de 2023
Respuesta de Sophia CSR, el 5 may. 2023
Dear Guest,I recognize that your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping team to ensure this is an isolated incident. My hope is that the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
6/10 Aceptable
Amado
22 abr. 2023
No le gustó: Condiciones de la propiedad
Nothing
Amado
Se hospedó 3 noches en abril de 2023
Respuesta de Sophia CSR, el 24 abr. 2023
Dear Guest,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to earn your business in future travels.
6/10 Aceptable
Marisol
7 abr. 2023
Marisol
Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 28 abr. 2023
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
10/10 Excelente
Hector, San luis potosi
Viaje en grupo
26 dic. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo
Hector
Se hospedó 1 noche en diciembre de 2022
Respuesta de Sophia CSR, el 26 dic. 2022
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
10/10 Excelente
Ivan
4 oct. 2022
Ivan
Se hospedó 2 noches en septiembre de 2022
10/10 Excelente
Jonathan Said Flores
9 ago. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Jonathan Said Flores
Se hospedó 2 noches en agosto de 2022
Respuesta de Sophia CSR, el 9 ago. 2022
Dear Guest,
We appreciate the awesome feedback that you provided and your 5-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
10/10 Excelente
Neyra
2 ago. 2022
Neyra
Se hospedó 2 noches en julio de 2022
10/10 Excelente
Maritza
17 may. 2022
Maritza
Se hospedó 1 noche en mayo de 2022
8/10 Bueno
Germarie
Viaje familiar
3 ene. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Germarie
Se hospedó 1 noche en enero de 2022
Respuesta de Sophia, CSR, el 5 ene. 2022
Hi Germarie,
Thank you for your stay. It would be much appreciated if you next time share your detailed review for our upcoming guests.
10/10 Excelente
Roberto
1 ene. 2022
Roberto
Se hospedó 2 noches en diciembre de 2021
10/10 Excelente
Jose
25 dic. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jose
Se hospedó 1 noche en diciembre de 2021
Respuesta de Sophia, CSR, el 25 dic. 2021
Hi Jose,
Thank you for the 10 out of 10 ratings. We take great pride in serving our wonderful guests. We hope you come back and see us again soon.
8/10 Bueno
jose
Viaje familiar
4 oct. 2021
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
buena y tranquilamente
jose
Se hospedó 2 noches en octubre de 2021
Respuesta de Sophia, CSR, el 5 oct. 2021
Hi Jose,
Thank you for choosing us for your recent stay. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team. We are looking forward to serving you again on your future travels.
10/10 Excelente
Roberto
1 oct. 2021
Roberto
Se hospedó 1 noche en septiembre de 2021
8/10 Bueno
Cliente verificado
Viaje de negocios
28 abr. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en abril de 2021
Respuesta de Sophia CSR, el 29 abr. 2021
Hello,
Thank you for staying with us. We would love to know more about your experience. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.
10/10 Excelente
Cliente verificado
19 oct. 2020
Cliente verificado
Se hospedó 1 noche en octubre de 2020
Respuesta de Sophia,CSR, el 20 oct. 2020
Hello,
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excelente
Barry
26 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Barry
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 28 abr. 2024
Hi Barry,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating and we hope to welcome you back again before long.
10/10 Excelente
Cameron
24 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Cameron
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 25 abr. 2024
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
2/10 Terrible
Ana
Viaje en grupo, Viaje de negocios
24 abr. 2024
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Two outdoors door are wide opened, that is not safe for the guest. I informed the desk person and i really hope she tells the hotel manager about the situation. One of the doors seems broken. Thanks
Ana
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 25 abr. 2024
Hi Ana,Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits and will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.
2/10 Terrible
Arham
21 abr. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
Arham
Se hospedó 3 noches en abril de 2024
Respuesta de Sophia CSR, el 23 abr. 2024
Hi Arham,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Excelente
Kathryn
21 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s the most convenient, reasonably priced hotel close to my venue. It’s comfortable and the staff are welcoming and helpful.
Kathryn
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 23 abr. 2024
Hi Kathryn,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
4/10 Malo
Neshone
Viaje de negocios
19 abr. 2024
No le gustó: Limpieza y servicios
Stinky
Neshone
Se hospedó 3 noches en abril de 2024
Respuesta de Sophia CSR, el 20 abr. 2024
Dear Guest,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
6/10 Aceptable
Destiny
17 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Property was very nice but staff was no help and entered the room With my do not disturb sign on the door.
Destiny
Se hospedó 4 noches en abril de 2024
Respuesta de Sophia CSR, el 18 abr. 2024
Hi Destiny,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
8/10 Bueno
STACY
Viaje familiar
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk help was very kind, room was clean, bed was comfy. Great location for shopping and eating out.
I did not eat the breakfast so I can’t give an opinion on that
I would stay again😁
STACY
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 16 abr. 2024
Hi Stacy,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
6/10 Aceptable
Tamara
14 abr. 2024
Easy to get to but had a problem with noise late at night
Tamara
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 16 abr. 2024
Hi Tamara,We regret the inconvenience caused, also you had restless nights due to the noise. We cannot change the past now; however; I assure you that we will take appropriate measures to make our hotel room sound insulation. We also ensure to accommodate you with a room distant from the highway on your next visit. We assure you the best of services on your next stay.
6/10 Aceptable
RaihanAhmed
13 abr. 2024
Le gustó: Servicio y personal y servicios
Open water pipe on basin ceiling and unfinished/dirty standing shower standing fitting.
RaihanAhmed
Se hospedó 3 noches en abril de 2024
Respuesta de Sophia CSR, el 14 abr. 2024
Hi Raihan,Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.
10/10 Excelente
Catherine
Viaje con mascota, Viaje familiar
13 abr. 2024
Le gustó: Limpieza y servicio y personal
No place to walk the dogs. Noisy but it was a very busy weekend. The room was nice enough but for the price i expected a bathroom with room to turn around. The outside was very dirty with garbage every where.
Catherine
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 14 abr. 2024
Hi Catherine,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
8/10 Bueno
Alex
Viaje en pareja
12 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was very quiet, breakfast was good, nothing out of the ordinary.
Alex
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 14 abr. 2024
Hi Alex,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
10/10 Excelente
Arizona
8 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean rooms and friendly people
Arizona
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 9 abr. 2024
Hi Arizona,Honestly, we are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional service. We sincerely appreciate your feedback and are happy to hear you had a wonderful experience with us. I hope that we will impress you with exemplary service during future visits.
4/10 Malo
Leigha
Viaje en pareja
6 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The floor in our room had chewing gum stuck all over it. The walls had holes on the bed area and bathroom, just a gross place. Yuck
Leigha
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 6 abr. 2024
Hi Leigha,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
10/10 Excelente
Abiud
6 abr. 2024
Abiud
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 26 abr. 2024
Hi Abjud,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Excelente
Anais
Viaje en pareja, Viaje familiar
4 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, comfortable and quiet place to stay when needing to make a quick stop 🙂
Anais
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 5 abr. 2024
Hi Anais,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
4/10 Malo
Jackson
3 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Jackson
Se hospedó 3 noches en marzo de 2024
Respuesta de Sophia CSR, el 5 abr. 2024
Hi Jackson,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Excelente
Larry
3 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large property. A little difficult to get to from the interstate, but thanks to Google Maps, directed me right to it.
Larry
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 4 abr. 2024
Hi Larry,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
6/10 Aceptable
Oscar
29 mar. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Property was run down
Oscar
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 31 mar. 2024
Hi Oscar,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
8/10 Bueno
Linda
Viaje en pareja
26 mar. 2024
property was clean and comfortable, reasonably priced, good hot breakfast. only problem was could not take a shower as it was to high to get into for fear of falling and toilet was so low it felt like it was for children.
Linda
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 27 mar. 2024
Hi Linda,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
10/10 Excelente
Donna
Viaje en pareja
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful clean rooms. We slept well.
Donna
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 26 mar. 2024
Hi Donna,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
2/10 Terrible
Zairra
25 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Zairra
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 26 mar. 2024
Hi Zairra,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
8/10 Bueno
FLORENCE
24 mar. 2024
Le gustó: Limpieza y servicio y personal
FLORENCE
Se hospedó 7 noches en marzo de 2024
Respuesta de Sophia CSR, el 26 mar. 2024
Hi Florence,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Bueno
Gerald
Viaje de negocios
23 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I will stay here again.
Gerald
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 24 mar. 2024
Hi Gerald,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
8/10 Bueno
patrick
23 mar. 2024
patrick
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 14 abr. 2024
Hi Patrick,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Bueno
Katherine
19 mar. 2024
Katherine
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 9 abr. 2024
Hi Katherine,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excelente
Laurie
18 mar. 2024
Laurie
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 9 abr. 2024
Hi Laurie,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
6/10 Aceptable
Shaun, Topeka
Viaje familiar
18 mar. 2024
Bathtub in the parking lot? Abandoned restaurant next to the hotel? Relatively clean and fresh smelling hallways and room. Unfortunately the room did not block much of the sound from the hallway and outside overnight. Light filtering in all the way around the room door. Had a really hard time sleeping here. The car alarm going off at 5:30 in the morning right outside of our room window really topped things off. Probably wouldn’t stay here again.
Shaun
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 19 mar. 2024
Hi Shaun,Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.
6/10 Aceptable
Steve
Viaje en pareja
15 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
The property is nice the rooms are clean. I was disappointed that I was charged an additional $25 for early check-in. I would certainly understand it if you were super busy but they were not in rooms were available.
Steve
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 17 mar. 2024
Hi Steve,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.