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Opiniones de Hampton Inn Lenoir City

3 out of 5
Hampton Inn Lenoir City
585 Fort Loudoun Medical Center Dr., Lenoir City, TN

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 282 de 409 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 99 de 409 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 409 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 409 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 409 opiniones" "

9.4/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

david

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very helpful and pleasant. The room could have been cleaner and it is need of upgrading ( toilet, shower and walls). Carpet was stained.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Bernadette, Rye

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Theodore

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Roger

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Nickie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, staff very helpfuland great location.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Amy

Le gustó: Limpieza y servicio y personal
Mediocre.
Room is definitely due an upgrade. Looks good from the outside but dated room. Not the worst but definitely a let down.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Eva

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were very comfortable and clean. I could hear the guests above walking around in the morning, though.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Bruce

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Deanna

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Mattie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kathryn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We checked in and the lady at the desk was super friendly gave us some waters for the room. The room was clean and comfortable. Lots of dining options near the hotel we could walk to.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 3 nov. 2023
We appreciate your kind words regarding your stay and our staff. We constantly strive to provide excellent service to all of our guests. Therefore, for that we thank you. If you should ever have any questions or concerns, please do not hesitate to reach out. We hope to be of service in the future.

10/10 Excelente

Deborah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was impressive, king bed could have larger and more pillows. Spotlessly clean, excellent staff.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 3 nov. 2023
Thank you for choosing the Hampton Inn Lenoir City for your accommodations. We appreciate your kind remarks regarding your stay and our staff. We appreciate your feedback. We constantly strive to provide excellent service to all of our guests. Therefore, for that we thank you. I will always try to be of assistance in any way I can. We hope to be of service in the future.

10/10 Excelente

Tammy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent breakfast!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 3 nov. 2023
We appreciate your kind words regarding your stay. We constantly strive to provide excellent service to all of our guests. Therefore, for that we thank you. We hope to be of service in the future.

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Servicios
Very friendly staff and nice facility.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Vally

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice,
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cathy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb!
My first stay at this particular hotel and I must say, I was blown away (surprised) at how nice this hotel was. My non-suite room was very spacious and clean; I felt I was staying in a 5-star hotel! The front desk staff at check in and checkout were very friendly and professional. Their hot breakfast was far better than others I've had as it included red-skinned potatoes, omelettes, and sausage links - along with the usual components like oatmeal, yogurt, etc. They had several coffee options "on tap" and the dark roasted was surprisingly good. I will definitely stay at this hotel again as I plan to travel to the same area again in the future. There are other lower-cost hotels in the area but this one is a sure bet and you won't regret spending a little extra for a taste of luxury.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Kenia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Ranita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean room, very friendly staff. Great breakfast!! Stayed in a double queen room, beds seemed a little dated but not to awful bad, was a little over priced but to be expected, we were there for a baseball state tournament. Over all a great place to stay.
Se hospedó 3 noches en julio de 2023
Respuesta de General Manager, el 26 jul. 2023
Thank you for choosing the Hampton Inn Lenoir City for your accommodations. We appreciate your kind words and remarks regarding your stay. If you should ever have any questions or concerns, please do not hesitate to reach out. I will always try to be of assistance in any way I can. We hope to be of service in the future.

10/10 Excelente

Kathleen

Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 26 jul. 2023
Thank you for choosing the Hampton Inn Lenoir City for your accommodations. We appreciate your kind marks regarding your stay. If you should ever have any questions or concerns, please do not hesitate to reach out. I will always try to be of assistance in any way I can. We hope to be of service in the future.

10/10 Excelente

Donna

Se hospedó 2 noches en junio de 2023
Respuesta de General Manager, el 26 jul. 2023
Thank you for choosing the Hampton Inn Lenoir City for your accommodations. We appreciate your kind marks regarding your stay. We hope to be of service in the future.

4/10 Malo

LaNell

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 29 jun. 2023
Thank you so much for your feedback. This is something we take very seriously, here at the Hampton Inn Lenoir City. Providing excellent service to all of our guests is our utmost aspiration. Therefore, I apologize that we fell short during your stay. If you should need any further information, or any questions, or concerns, please do not hesitate to reach out. I will gladly be of assistance any way I can. We hope you will consider us again for any possible future accommodations.

6/10 Aceptable

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Like almost all hotels post Covid, the pillows are awful. The property and the staff were great, but updating pillows would be the best option for guests.
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Naresh

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly. While checking in at shift change, the night desk person was arriving and offered to let us leave our motorcycle at the front but out of the way of the crosswalk. We are always grateful for this privilege. I am a former Marriott and Hyatt manager and appreciate the "hospitality" that she delivered. Check in 05/18/23 @ 10:45pm.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Teresa

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Michele

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Melody

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Place to Stay
The hotel was very clean and very comfortable! Staff was friendly and helpful. We would definitely stay here again.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

JABARI

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast time was great, ending at 10am gives the last sleeper enough time eat. The parking was convenient next to the entrance of hotel. The bed was uncomfortable, couldn’t get a nights rest.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Eugenia

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
I loved the girl at the desk that check me in! She was so sweet, kind and very helpful. Loved having access to coffee 24 hrs a day and the cookies were a good hold over until breakfast the next morning at the hotel Breakfast was also very good. The room was very clean and nice. Check out was a breeze. Great stay, great place.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A decent restaurant and bar next door.
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hampton stay
This Hampton was what I expect. Very clean and comfortable.
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Dale and Lois

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Comfortable rooms. Good breakfast. Nice staff
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Have been a guest here often, visiting family in the area and attending UT events. Always a good experience. Only one suggestion: Room 412, the bed closest to the bathroom needs a new mattress, the Grand Canyon runs through the middle of it!

8/10 Bueno

Eliza

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

John

Se hospedó 1 noche en diciembre de 2022
Respuesta de GM, el 24 ene. 2023
Thank you for choosing the Hampton Inn Lenoir City for your accommodations. We appreciate your kind marks regarding your stay. We constantly strive to provide excellent service to all of our guests. Therefore, for that we thank you. If you should ever have any questions or concerns, please do not hesitate to reach out. I will always try to be of assistance in any way I can. We hope to be of service in the future.

10/10 Excelente

Craig

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great overnight stay. Friendly, helpful staff.

2/10 Terrible

Lea

Viaje en pareja
No le gustó: Limpieza y servicios
Old bathroom, mildew/ mold Rooms horrible pillows and tired all around
Respuesta de GM, el 24 ene. 2023
Thank you so much for your feedback. This is something we take very seriously, here at the Hampton Inn Lenoir City. Providing excellent service to all of our guests is our utmost aspiration. Therefore, I apologize that we fell short during your stay. I will address your experience with my management team, to possibly detour any future occurrences. If you should need any further information, or any questions, or concerns, please do not hesitate to reach out. I will gladly be of assistance any way I can. We hope you will consider us again for any possible future accommodations.

10/10 Excelente

Joe

Le gustó: Limpieza, servicio y personal, servicios
Check in professional, bar for drinks & light dinner very good, room clean & comfortable, too far to the elevator, carpet in hall’s & especially on the stairs is gross …
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My Stay
Stay was comfortable and all went well. Breakfast setup was very good. Friendly service all around .
Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room was clean, found the bed harder than I prefer i like a softer bed. The shower could use some updating. But good room over all
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Jonathan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel located in very good location between I75 and I40 split. Stayed while in Knoxville for a football game
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Kyle

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Jason and Danielle

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer service was wonderful. Everything was clean. I enjoyed my stay overall. I did have to unplug the refrigerator in my room (219) because it was making a humming noise and I couldn’t sleep.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As a premium member the rooms, staff and perks are great. The night manager took care a a small problem promptly and courteously. The bathroom needs some TLC as far as wear with shower head not being perfect in its functioning but all in all a great place to stay.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

George

Se hospedó 1 noche en septiembre de 2022