Área de parrilladas y picnic

Opiniones de Courtyard Lexington South/Hamburg Place

3 out of 5
Courtyard Lexington South/Hamburg Place
1951 Pleasant Ridge Drive, Lexington, KY

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 170 de 334 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 104 de 334 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 35 de 334 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 334 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 334 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

7.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Meghan

Le gustó: Limpieza
Se hospedó 3 noches en abril de 2024

4/10 Malo

amy

Se hospedó 1 noche en abril de 2024
Respuesta de AJ, el 6 may. 2024
Hello amy,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate you and your review, and will dig into any way we can improve to earn a perfect review from you, and all guests in the future.

8/10 Bueno

Wendye, Lexington

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here six years ago, when we moved to Lexington. Since our son came to stay, we recommended this hotel. Everything was fine, but I was really surprised when he said the continental breakfast was no longer included with the room. Your rates have gone up, so I'm sure your expenses are covered. Just a little disappointing.
Se hospedó 1 noche en mayo de 2024
Respuesta de AJ, el 4 may. 2024
Hello Wendye,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate you and your travels with us and love hearing the feedback. We understand some changes have been made over the past few years, but we are excited to offer high quality food and Starbucks for our guests starting as low as 2.00. We look forward to serving you again soon!

2/10 Terrible

Joseph

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mario

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great restaurants across the street that you can walk to just watch all the traffic.
Se hospedó 2 noches en abril de 2024
Respuesta de AJ, el 15 abr. 2024
Hello Mario,Thank you for staying with us at Coutyard Lexington South/Hamburg Place. We appreciate you and hope to serve you again soon!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Property and Convenient to everything
Se hospedó 1 noche en marzo de 2024
Respuesta de AJ, el 2 abr. 2024
Hello Robert,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate you and your feedback and hope to serve you again soon!

6/10 Aceptable

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean facility. Friendly staff. Liked having sink in room outside of shower room. Disappointed in no complimentary breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de AJ, el 2 abr. 2024
Hello Amy,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate you and your feedback. We are so excited to offer made-to-order breakfast options starting as low as 2.00. We hope to serve you again soon!

10/10 Excelente

Paul, Libertyville

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Very clean with great service and food and drink options.
Se hospedó 1 noche en marzo de 2024
Respuesta de AJ, el 22 mar. 2024
Hey Paul,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate those kind words from your stay. We hope to see you again soon, and get a new drink for you to taste at the bistro!

6/10 Aceptable

Dionne

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
room was just ok, veneer was coming off of the furniture and there was a weird smell near bathroom
Se hospedó 2 noches en marzo de 2024
Respuesta de AJ, el 12 mar. 2024
Hello Dionne,Thank you for staying with us at Courtyard Lexington South. I understand the maintenance ion the room needed another look over, as we have overlooked some things. We will be reviewing our standard procedures to ensure this is an isolated incident. We hope to serve you again soon!

8/10 Bueno

Kelli

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 28 feb. 2024
hello Kelli,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate you and hope to serve you again soon!

8/10 Bueno

Wendy

Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 28 feb. 2024
Hello Wendy,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate you and hope to serve you again soon!

10/10 Excelente

Robert a.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de AJ, el 15 feb. 2024
Hello Robert A.,Thank you for staying with us at Courtyard Lexington South. We appreciate your review and hope to serve you again soon!

8/10 Bueno

Debra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff very friendly and great location to anything you’d need !
Se hospedó 2 noches en diciembre de 2023
Respuesta de AJ, el 15 feb. 2024
Hello Debra,Thank you for staying with us at Courtyard Lexington South. We appreciate your review and hope to serve you again soon and earn those last two stars :)

10/10 Excelente

Jeannie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de AJ, el 15 feb. 2024
Hello Jeannie,Thank you for staying with us at Courtyard Lexington South. We appreciate your review and hope to serve you again soon!

4/10 Malo

Cliente verificado

No le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de AJ, el 2 ene. 2024
Hello sir/ma'am,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate your feedback, and hope we can have the opportunity to serve you again to show the growth and wonderful service we strive to provide for all guests.

10/10 Excelente

meagan

Se hospedó 1 noche en diciembre de 2023
Respuesta de AJ, el 29 dic. 2023
Hello Meagan,Thank you for staying with us at Courtyard Lexington South! We appreciate you and your review of our hotel, and hope to serve you again soon!

10/10 Excelente

marlana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed my stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de AJ, el 4 dic. 2023
Hello marlana,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We enjoyed serving you and cannot wait to see you again!

10/10 Excelente

Todd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend getaway
Great weekend stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de AJ, el 27 oct. 2023
Hello Todd,Thank you for staying with us at Courtyard Lexington South. We appreciate you and your travels with us and hope to see you again soon!

10/10 Excelente

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, friendly check in staff. Disappointed that the bar was not open in the evening. Also had a annoying cleaning staff that kept pounding on our door at 9am, check out was at noon.
Se hospedó 1 noche en octubre de 2023
Respuesta de AJ, el 18 oct. 2023
Hello Barbara,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. I appreciate the feedback, and see where we can grow to provide a better product for you. We will strive to learn from this and provide you a wonderful stay next time you're in the area!

10/10 Excelente

Abdul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location
Se hospedó 2 noches en septiembre de 2023
Respuesta de AJ, el 25 sept. 2023
Hello Abdul,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate you and your travels with us and hope to serve you again next time!

10/10 Excelente

Marcia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Spent one night on the road home. Property was clean and room was updated. Front of the building was in the process of getting a facelift, but the work was quiet (painting) and presented no inconveniences. Did not use the dining facility or bar. Fitness center had equipment all in working order.
Se hospedó 1 noche en septiembre de 2023
Respuesta de AJ, el 25 sept. 2023
Hello Marcia,Thank you for staying with us at Courtyard Lexington South/Hamburg Place. We appreciate you and your travels with us and hope to serve you again next time!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de General Manager, el 25 sept. 2023
Hello sir or madam,Thank you for your review. We hope to serve you again soon!

8/10 Bueno

Julia

Viaje familiar
Friendly staff, nice area .
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Trey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
In and out - friendly staff
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 12 jul. 2023
Hello Trey,Thank you for staying with us at Courtyard Lexington South in Lexington, KY. We appreciate the kind review and hope to serve you again soon!

10/10 Excelente

Xurry

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Cynthia

Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 29 jun. 2023
Hey Cynthia,Thank you very much for staying with us at the Courtyard Lexington South in Lexington, KY! We hope to serve you again next time

6/10 Aceptable

Joan

Se hospedó 6 noches en junio de 2023
Respuesta de General Manager, el 27 jun. 2023
Hello Joan,Thank you very much for staying with us at Courtyard Lexington South! I understand you have had a stay with us that has not lived up to expectations. I would love to hear more about the learning opportunities we have if you want to contact the front desk and ask for AJ. We hope to serve you again soon

10/10 Excelente

Michael

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and safe area.
Hotel is very clean and nice. Location is safe. Its a busy area, need car or uber. Nice reataurants nearby but pricey ones, know before you go. The hotel bar I would like to see be better, drinks not very good, usually missing some ingredients. But Ive stayed here a few times, that doesn't deter me from it. Everything else is nicely kept up.
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 27 jun. 2023
Hello Michael,Thank you very much for staying with us at Courtyard Lexington South! We hope to serve you again soon

10/10 Excelente

Leslie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I had a great stay at this location! The room was very roomy, the water pressure in the shower was outstanding. Very clean. Great restaurants around the property making it so easy to just walk to dinner.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 27 jun. 2023
Hey Leslie,Thank you very much for staying with us at Courtyard Lexington South! We hope to serve you again soon

10/10 Excelente

John J.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent cozy place
Breakfast was great. It seems a home-made one with a starbucks coffee in the morning. Nice for a family rest.
Se hospedó 2 noches en abril de 2023
Respuesta de AJ, el 9 may. 2023
Hello John,Thank you for staying with us at the Courtyard Lexington South. We are thrilled to hear about your experience with us and hope to serve you again soon!

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing front desk staff
We stayed with friends for a concert and had an amazing experience at this hotel. Trey at the front desk was very professional and friendly - he went out of his way to accommodate the four of us to ensure we had a great evening. He is definitely an asset to your hotel! We will definitely stay again.
Se hospedó 1 noche en abril de 2023
Respuesta de AJ, el 26 abr. 2023
Hello Robert,Thank you for staying with us t the Courtyard Lexington South/Hamburg area. We appreciate the kind words about Trey, and have passed the compliment on to him. We hope to serve you again next time you're in the area!

10/10 Excelente

Laurie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Lurch, el 29 mar. 2023
Laurie, thank you for the great rating of our hotel. We appreciate you selecting our hotel and hope that we will see you again soon!

10/10 Excelente

Ken

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location
Se hospedó 2 noches en marzo de 2023
Respuesta de Lurch, el 18 mar. 2023
Thank you for your great rating of our hotel. Our location in Hamburg is close to shopping, restaurants and I-75. We hope to see you again soon.

10/10 Excelente

Edith

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing staff
All the staff was amazing and super friendly. Will definitely stay again
Se hospedó 2 noches en febrero de 2023
Respuesta de Lurch, el 28 feb. 2023
Good day Edith! We are glad that you had a wonderful stay at our hotel. We look forward to your next visit!

10/10 Excelente

Jane

Se hospedó 1 noche en febrero de 2023
Respuesta de Lurch, el 27 feb. 2023
Thank you for the "10" rating of our hotel! We are sincerely pleased that you enjoyed your stay. We hope to see you again soon,

10/10 Excelente

Michael

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Lurch, el 10 ene. 2023
Thanks for staying with us Bruce. Glad you enjoyed your stay! See you next time you are in Lexington.

10/10 Excelente

Larry

Se hospedó 1 noche en enero de 2023
Respuesta de Lurch, el 9 ene. 2023
Good day Larry! Thank you for choosing to stay at our hotel. Glad you enjoyed you stay! Hope to see you again soon!

6/10 Aceptable

Jeanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk attendant was very nice and helpful, but unfortunately we had to change rooms twice. I booked 2 rooms. When we checked in, one of them hadn’t been cleaned so we had to change that room. The second room ended up not having working cable tv or the room phone so we had to change that one as well. Like I said, the woman working at the front desk was very attentive and helpful and moved us to different rooms right away, but it was a little inconvenient and not a great feeling to have two problems immediately upon checking in.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Lurch, el 22 dic. 2022
My apologies for the inconveniences you encountered while trying to get settled into your room. I want to assure you that this is not our normal way of doing business. We hope you will give us another try the next time you are in Lexington.

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
Very good stay. Easy check-in. Friendly staff. Very clean and quiet. close to shops and dining. Would definitely stay again.
Se hospedó 1 noche en octubre de 2022
Respuesta de Lurch, el 31 oct. 2022
Karen, thank you for that great reveiw of our property. We are looking forward to your next visit!

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Some construction going on but it didn’t bother us. Everything was excellent.
Se hospedó 1 noche en octubre de 2022
Respuesta de Lurch, el 24 oct. 2022
Good day Greg. We appreciate you choosing to stay with us while in Lexington. We hope to see you again soon!

10/10 Excelente

Eric

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice and clean. Staff is courteous and friendly
Se hospedó 1 noche en octubre de 2022
Respuesta de Lurch, el 18 oct. 2022
Thank you for selecting our hotel for your stay in Lexington. We appreciate the wonderful comments. Hope to see you again soon.

8/10 Bueno

Sherrie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was clean, staff very friendly and the location is close to shopping and dining. Nice area to visit.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Lurch, el 4 oct. 2022
Good day! Thank you for choosing to stay with us while in Lexington. We appreciate your positive review of ourhotel and the Hamburg area. Hope to see you again soon!

8/10 Bueno

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel was Great
The hotel was Great The people friendly. The question that I responded to was How was your trip ? Due to the Fla Hurricane , we turned around and headed home.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Lurch, el 29 sept. 2022
Good day Jack. Thanks for staying with us, maybe next time can be longer. Hope all is well in Florida.

10/10 Excelente

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Lurch, el 12 sept. 2022
Thomas, thank you for choosing to stay with us. I am glad our hotel and service met your needs! We appreciate the great score!

10/10 Excelente

Matt

Se hospedó 1 noche en agosto de 2022
Respuesta de Lurch, el 27 ago. 2022
Matt, thank you for staying at our hotel. We hope to see you again soon!

4/10 Malo

Charles

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Not good.
Tv went dead during the football game. They couldn’t fix it. No free coffee downstairs. Overall very disappointing.
Se hospedó 1 noche en agosto de 2022
Respuesta de Lurch, el 22 ago. 2022
Good day Charles. My apologies for the TV issue. It was a hotel wide event that required our TV provider's assistance to bring it back up. Our agreement with Starbuck's prohibits the offering of complimentary coffee in the lobby area. We do offer complimentary coffee in your guestroom, however. I hope you will give us another try when your travels bring you to Lexington.

8/10 Bueno

mona

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was conveniently located near restaurants,the freeway, and gas stations.
Se hospedó 2 noches en agosto de 2022
Respuesta de Lurch, el 16 ago. 2022
Good day Mona. Thank you for your review of our property. We hope to see you back soon!

8/10 Bueno

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant & Comfortable Stay
Very pleasant and comfortable stay , especially liked the on-site restaurant for breakfast
Se hospedó 1 noche en agosto de 2022
Respuesta de Lurch, el 8 ago. 2022
Thank you for taking the time to post a review of your recent stay. We hope to see you again soon!

8/10 Bueno

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BREAKFA$T
The hotel was good overall. Having to pay for breakfast considering the cost of the room is a shame. And the prices for breakfast weren't cheap. Parking can be an issue. If I didn't have a handicap placard, not sure where I would have parked.
Se hospedó 1 noche en agosto de 2022
Respuesta de Lurch, el 8 ago. 2022
We appreciate your review of your recent stay at our hotel. Courtyards are known for having fresh, made to order food, for purchase in the Bistro. It has been a brand standard since 1983 when Courtyards opened. Parking for a busy hotel can be an issue. Luckily this has not been one to date.