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Opiniones de Casa Falleri Boutique Hotel

3.5 out of 5
Casa Falleri Boutique Hotel
Av Grau 720, Barranco, Lima, Lima

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 63 de 114 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 31 de 114 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 114 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 114 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 114 opiniones" "

8.6/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.2/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

German

Viaje en pareja
No le gustó: Servicio y personal
Nunca me hospede hice una reserva por Expedia y llame para coordinar mi ingreso fuera de hora ya que era mi noche de bodas ,me habló el encargado y me dijo que no había disponibilidad para esa noche que no sabía por qué Expedia me había aceptado la reserva ,así que le pedí que me cancelara la noche ,lo cuál me dijo que lo haría ,tuve que volver a llamar otra vez para que lo haga y me dijo que lo haría ..nunca canceló la noche.Espero no se haga efectivo el cobro y de ser así hagan el reembolso ,otra cosa tienen un número telefónico en su página web el cual nunca contestan deberían actualizar sus números de contactos ...el hotel se ve súper bonito ..pero la atención administrativa deja mucho que desear ...espero no le pase a nadie mas
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Gladys

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Jill

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Rodrigo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Formidable atención
Esmeradísima atención. Un sitio de gran carácter y tradición, acondicionado para ofrecer comodidad y calidez, sin perturbar el ambiente nostálgico de una mansión limeña de otro tiempo. Staff muy inteligente. Propietario y gerente llevan el gran mérito de hacer de la estancia una ocasión memorable.
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Patricia

Tienen un excelente servicio y cuidan cada detalle para hacerte sentir como en casa. El espacio es super acogedor y el trato muy personalizado. Lo recomiendo mucho!!
Se hospedó 1 noche en agosto de 2018

8/10 Bueno

mtorchiari, Buenos Aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Encantador hotel en una casa antigua
Este hotel boutique es un escondite perfecto con todo el espíritu de Barranco. Tiene pocas habitaciones y tanto el dueño como el personal de atención se encargan de cubrir todas las necesidades de los huéspedes con la mejor onda. La casa es una tradicional del barrio, recuperada como hotel pero llena de la memorabilia y antigüedades de la época de su construcción. Es relativamente nuevo y creo que con el tiempo van a terminar de pulir algunas cosas para convertirse en un hotel boutique de primer nivel porque las bases ya están.
Se hospedó 2 noches en marzo de 2018

10/10 Excelente

Annissa, Portland, OR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff was very kind and helpful at every turn. I had some health issues that changed our plans, and the hotel was totally accommodating to extend our stay, and provide water and tea whenever we asked for it. The rooms were very clean and well-maintained, and the entire hotel is a lovely and unique experience—amazing art and paintings and antiques everywhere! We really loved our stay at Casa Falleri.
Se hospedó 3 noches en agosto de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hotel con encantado muy bien situado
experiencia agradable , bien ubicado cuidado en la atención sl cliente especial por el edificio. una casona antigua reconvertida en hotel

10/10 Excelente

Sara Eugenia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Genial
Fenomenal! La atención muy personal y pronta. Seguí el consejo de una habitación sin ventanas (en realidad si tiene) y cero ruido. Me fue muy agradable y el hotel es lindo.

8/10 Bueno

LUCA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Casa con charme
Ideal para una escapada romantica.

10/10 Excelente

MARIA M.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un sitio de ensueño. Gente muy amable y acogedora
Un hotel boutique en el centro de Barranco, un sector bellísimo de Lima... muy fácil caminar al mar y al malecón... maravillosos restaurantes en los alrededores... Pero lo escencial de este hotel es el calor humano del dueño y de las personas que lo atienden... Se siente cómo llegar a Lima y tener familia.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Oscar, Santiago de Chile

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendable
Hotel muy familiar, atendido por su dueño, excelente trato personal. El único problema es que no tiene cocina, sólo dan piqueos y tragos

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Hotel encantador
Barranco es la zona ideal para alojarse. Es el barrio más bonito y tranquilo de Lima y la evolución es a mejorar. El hotel es un edificio antiguo con toda su esencia. Es un hospedaje con un trato muy familiar y cercano. La decoración es muy bonita.

10/10 Excelente

Arturo, México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente experiencia
La casa tiene 100 años de construcción y está perfectamente remodelada para tener una estancia increíble, la decoración, pinturas, muebles y reliquias estan preciosas; el trato que recibimos fue excelente, nos dieron tour platicandonos la historia de la casa. Gracias Giancarlo, Alessandro, Jorge por esta estancia.
Respuesta de Casafallerihotel, el 2 ene. 2016
Gracias por los comentarios Arturo. Fue un placer tenerte en el hotel

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
HACEN FALTA DETALLES PARA ACONDICIONAR EL HOTEL. NO TIENE SITIO PARA COLOCAR LAS TOALLAS, JABON, ETC. NO HAY CESTOS DE BASURA...LA CASA PROMETE PERO FALTAN DETALLES
Buenos días: En Casa Falleri Boutique Hotel, siempre estamos atentos a los comentarios y necesidades de nuestros huéspedes, por tal valoramos cada una de sus opiniones. En relación a su comentario, cada uno de los dormitorios cuenta con una jabonera, toallero, perchero y cesto de basura. Son cosas indispensables para el correcto acondicionamiento de un baño.Siempre atentos a sus comentarios y buscando que tengan una estadía placentera. Atentamente. La Gerencia.

6/10 Aceptable

Carrie

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Great museum type property. Beautiful property with such a unique feel. I wish like crazy that I could give this place 5 stars, but the cleanliness was such a large downfall I can’t. This property is so fantastic that it really could be one of the best hotels in the area. When you walk barefoot across your hotel room and come up with black feet, I can’t believe the floor has been properly cleaned in some time. The staircase on the way up to the second floor was filthy, and was not vacuumed for the 4 nights we stayed at the property.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Meredith

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super unique place, very cool antique details and decorations. Has everything you would need and is very central to sights around Barranco. Walking distance from Miraflores. Loved my stay here
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Kevin

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good But Could Be Great
This is a fabulous, quaint and eclectically decorated boutique hotel. We enjoyed the originality of each room and the shared spaces. You get a sense that every room has a distinct story to tell as one could spend hours discovering all the unique furnishings and decor. We had a one night stay which was reasonably priced for the popular Barranco neighborhood. The front desk staff were welcoming, personable, friendly, bilingual and extremely helpful, tending to our needs as our delayed and cancelled flights pushed our arrival to very late in the night. The only opportunity we experienced was the cleanliness of the tub and bed linens. However, if you fancy an eclectic aesthetic at a reasonable price, you would enjoy this boutique hotel.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Location, value
Great location to enjoy all that Barranco and Lima has to offer. An old mansion houses this boutique hotel. Lots of eclectic decor. They’ve had a rough go because of COVID and politics. But now Lima is fun and safe and Barranco is happening. The staff continuously offers to help you with anything.
Se hospedó 4 noches en octubre de 2023

2/10 Terrible

Brenda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dirty and dusty place
I would like to share some feedback about Casa Falleri Boutique Hotel in Lima, Peru We booked a reservation for this property for Mar30-April2nd. Unfortunately, when we got to the place we found an uninhabitable property, extremely dirty and with dust and mold everywhere. I'm attaching a couple of pictures to demonstrate the condition of the ''superior room", which is supposed to be one the best ones. Besides this, the air conditioning was not functioning properly and the high temperature plus the smell made it impossible to stay in. To the point that we had to leave the hotel right away Definitely, the description of the property is not accurate and misleading, in many ways. We explained the situation to the manager of the property and they said due to the proximity to the ocean, the mold is pretty normal in the area.
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Anita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I made new friends
I went to Lima a few days ahead of my husband. These guys from the hotel took me to museums, archeological sites and had suggestions for visits every day. When my husband had a bike accident and wasn’t able to join me they also brought me back to the airport. I feel like I found a new family…! The hospitality in Peru is outstanding and I know we will return to Peru! Muchas gracias por todo y hasta luego!! Un besito
Se hospedó 4 noches en diciembre de 2022

8/10 Bueno

Jason

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Sebastian

Se hospedó 3 noches en junio de 2022

10/10 Excelente

Delia

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I like everything about the house The history and the service is beyond this world,everything was so good about it,thank you to the staff.
Se hospedó 3 noches en junio de 2022

10/10 Excelente

Robert, Portsmouth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique. Great staff.
Se hospedó 3 noches en mayo de 2022

2/10 Terrible

Xavier

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible Stay
Terrible Stat at this Place! Hotels.com should not even use this as part of their booking! My wife even agrees with me and she never ever agrees with me! They didn’t check temperature or offered hand sanitizer upon check in! We didn’t even signed to check in! They didn’t provide us with a key to our room! The room was not clean! Entire building was shady! It felt unsafe and unsecured! We literally checked in at 1:00 am and checked out early at 7:00 am because we felt extremely unsafe in that place! I called Hotels.com customer service to complain about hotel! i advised them I was checking out immediately out of there because both my wife and myself felt EXTREMELY INSECURE due to their lack of COVID-19 protocol! I actually reserved another place to stay through Hotels.com which was a different story! Customer Service from Hotels.com felt short of their duties! I expect to be reimbursed for that Double booking since I had reservations for 2 nights at that Morbid Hotel!
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Silvia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A1
Was very pleasant and calm.
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
This small, boutique hotel is located in the neighborhood of Barranco, by far more interesting than up-scale Miraflores. The area is safe and full of interesting sights, restaurants, and shops. The hotel staff work tirelessly to make sure guests are well taken care of. Although the hotel provides filtered water, you should consider buying bottle water at the large market right down the street. Breakfast options are limited, so if you stay for more than a couple of days, consider going to one of the excellent local coffee shops.
Se hospedó 8 noches en enero de 2020
Respuesta de Jorge, el 1 feb. 2020
Thank you for staying with us and sharing your comments, it is always helpful for us and to future guests. Even though in Lima the water is safe to drink we provide filtered water at no cost. We also provide bottled water at a cost (the first 2 bottles are free). Thank you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a renovated manor house turned into a boutique hotel. It has few rooms, but they are spacious and homey feeling. The place is decorated with period pieces dating from its glory days. It is also located in the trendy Barranco neighborhood and not far from the beach.
Se hospedó 3 noches en octubre de 2019

8/10 Bueno

Greg

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Great service. Very eclectic decor in this old heritage building
Se hospedó 1 noche en octubre de 2019
Respuesta de Jorge, el 24 oct. 2019
Thank you for taking the time to share your comments. It means a lot to us and helps other guests in the future.

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2019
Respuesta de Jorge, el 24 oct. 2019
Thank you

8/10 Bueno

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay in a neighborhood!
If you like great service and a great location - this is the hotel for you. The trendy and lively neighborhood of Barranco is at your doorstep. Lots of great food options, interesting street art, galleries, and the beach is just a few minutes away. The hotel is one of a kind in terms of decor - each room is different, filled with odd antiques, local artwork, and interesting pieces of furniture. We were very comfortable, happy to have so many great places to eat within a few blocks, and really very happy that we didn't stay in Centro... Barranco feels way more like an intimate neighborhood!
Se hospedó 4 noches en octubre de 2019
Respuesta de Jorge, el 24 oct. 2019
Thank you for taking the time to share your comments. It means a lot to us and helps other guests in the future.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 5 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly suggest this place
Amazing place. The best service!
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We spent one night at the hotel and it was brilliant. It is very atmospheric and the hotel team are very knowledgeable about the local area.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jorge, el 24 oct. 2019
Thank you for taking the time to share your comments. It means a lot to us and helps other guests in the future.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
アンティークな施設内だけでも十分楽しめる場所です
Se hospedó 1 noche en agosto de 2019

2/10 Terrible

Philippe

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We rented a room for 3 persons with two beds. One of the mattress was so dirty and stank so much we asked the hotel to remove it from the room. They couldn't replace it. The 3 of us had to sleep in a 2 person bed ! They refused any refund or compensation! A few more problems: shower wasn't working properly (either cold or burning hot water), bathroom was dirty. And if that's not enough for you to choose another place : front street is noisy and smelly from the intense traffic all day and night. Do not open the window or you won't sleep from noise or suffocation. Problem is...if you close the window the room is damp and smells badly. Anyway you won't sleep! Avoid this old run down hotel. It has no charm at all: it is just dirty, smelly and noisy. But we had more problems: The second day they asked us if the 3 of us wanted to sleep the remaining nights in the same 2 persons bed !!! I couldn't believe my ears ! We refused of course and run away from this hotel. Just avoid this place: there are plenty of nice hotels around the corner in this beautiful neighborhood Barranco.
Se hospedó 3 noches en julio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff is very friendly and helpful. It was a warm welcome and I think they go out of their way to help you if they can. They try to accommodate your needs as best as possible. We had a tour that was meeting a few blocks away from the hotel at 6am and they were okay with giving us some food the night before for breakfast. I also had thought I left my water filter there and we were on our way to a different hotel in Miraflores to meet w the rest of our friends and the driver was kind enough to return to CF and help me look. Mistakenly I actually left it in a store nearby that the driver was okay with stopping at too. The location is great too. Close to alot of things you want to check out in Barranco.
Se hospedó 2 noches en mayo de 2019
Respuesta de Giancarlo Capurro, el 11 jun. 2019
Dear mrs Stephanie Thank you, very much for your comments. we are always willing to help you and when you visit Lima, we will be always here to help you and to give you a pleasant stay in Lima. Best regards Giancarlo Capurro General manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The kind and generous owner and staff of this hotel treated us like family and eagerly helped us negotiate all of the loose ends that popped up during our visit Including money exchanges, transportation, restaurant recommendations and private numbers for my daughter in case she ran into challenges on her way to machupichu. included was a delicious fresh breakfast with cooked to order eggs, warm fresh bread, butter and preserved and more. Available to us was hot tea as needed through the day, room service and handmade cocktails in a charming public indoor/outdoor space. This hotel, in a relatively safe area was an excellent choice for my daughter and I only a few minutes walking distance from the popular Barranco district. Large beautiful shower and balcony in our room as well as sound proofed doors to street noise and room darkening drapery. Great value. Wonderful experience!
Se hospedó 1 noche en mayo de 2019
Respuesta de Giancarlo Capurro, el 11 jun. 2019
Dear Mrs Bailey. Thank you, very much, for your nice comments. I really appreciate, all your nice comments. I am very happy that you had a pleasant stay with us. Always willing to help and to give you a plesant stay in Lima. Best regards Giancarlo Capurro General manager

2/10 Terrible

DON HO

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2019

10/10 Excelente

Fernanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vale a visita!
A decoração do hotel é um quesito a parte! Nós A DO RA MOS! O serviço do hotel segue a cordialidade de todos em Lima! Foi uma delicia!
Se hospedó 3 noches en abril de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and accommodating staff! A beautiful, unique property well situated within easy walking distance of all the sights of Barranco. Rooms are beautifully appointed. Bathrooms are nicely updated. A great find in Barranco!
Se hospedó 2 noches en abril de 2019

10/10 Excelente

Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lindo lugar, bien situado y peronal fantástico!
Hotel comodo agradable y que cuenta una historia! Un entorno que facilita la estadia, un recepcionista super atento y pronto para ayudar en caso de cualquier dificultad para facilitar su resolución! Desayuno perfecto y el cocinero hace unos huevos revueltos buenísimos!
Se hospedó 6 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel felt like we were traveling back in time. The colonial building is so beautiful, the high ceilings, amazing decor. We wished we could move in.
Se hospedó 2 noches en febrero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2019

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super-friendly, hospitable, quirky place!
I had a fantastic stay at Casa Falleri. It’s in an old mansion with loads of character and random trinkets everywhere. Everyone on staff was incredibly nice, friendly, and helpful, and José the bartender makes excellent pisco sours and chilcanos - and good conversation too! As a solo traveler it was the perfect place. Barranco is also my favorite neighborhood in Lima - less pretentious and more funky than Miraflores, full of great restaurants, bars, galleries, craft shops, etc, and the hotel is just a block from the ocean. Just a few things to be aware of: my room was very small. The bed basically took up the whole room. This was no problem for me as all I really wanted to do in the room was sleep anyway, but if you need to work, there wouldn’t have been anywhere to do it. Other rooms might be bigger, of course. There’s also a fair amount of street noise if you face the street - but it quiets down later at night and didn’t affect my sleep at all. Because it’s a really old building, it’s also a bit musty. I am spending one last night in South America right now in an ultra-modern business hotel in Colombia with every imaginable amenity and my room is huge....and I am missing Casa Falleri and wish I could have one last pisco sour at the bar! Thanks for a lovely stay!
Se hospedó 4 noches en octubre de 2018

4/10 Malo

Cliente verificado

No le gustó: Limpieza y comodidad de las habitaciones
Not worth it...
Stayed at the Casa de Falleri for 2 nights. Definitely not recommending this place. Driver (part of staff so included here) was 40 minutes late picking me up at the airport and turned out to be the most aggressive driver I have ever come across (and that is saying something). Room was damp and smelled (staff knew rooms were like that but did not have de-humidifiers to go around). Breakfast was just eggs cooked in a lot of butter. They did have local breads/pastries and a few pieces of fruit which were the only saving grace there. Most of the staff spoke next to no English although they did try hard to be understood. The ones that did had not followed up on what they said that they would. The place may have character (it is a gorgeous old mansion) but the room, the food and the lack of follow-up drove this review down.
Se hospedó 2 noches en septiembre de 2018

2/10 Terrible

Steven, Brooklyn

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I have never had online reviews deviate so much from the actual experience. Though the staff was helpful and knowledgable about the area, the hotel itself was cold, musty, dingy and loud. The bed was uncomfortable and the sheets smelled of damp. We were booked for 5 nights and could only stand it for 5 hours.
Se hospedó 6 noches en julio de 2018