Dear Dwayne,We documented the lost necklace when you called about it, but it was never turned in, therefore we had nothing to update you about. Sorry for any confusion.

We are sorry that we did not meet your expectation. Our guest comfort is more then anything and wee will work on that very seriously. We have looked into the issue and will do everything we can to ensure our guests have a positive experience.

Dear Ameerah,I want to express my sincere gratitude for taking the time to leave us a review. Your kind words reaffirm our commitment to providing exceptional service. Rest assured, my staff will be thrilled when I share this with them. We truly value your business and eagerly anticipate the opportunity to serve you again for your accommodation needs.Thank you.,Juli LGeneral Manager

Dear Michael,Thank you for taking the time to leave us a review and provide feedback. We appreciate hearing that we met your expectations and will be sure to pass this along to our staff. We look forward to seeing you again the next time you are in town.Sincerely,Juli L.General Manager

Dear Ramon,Thank you for taking the time to leave us a review. We're sorry that we weren't able to meet your expectations and achieve a 5/5 rating. We understand that our style may not appeal to everyone, but we hope that you will consider returning next year when our renovations are complete. Sincerely, Juli LGeneral Manager

Michael,Thank you for providing your feedback! We are grateful for your input, and we are always striving to improve. Please leave a comment during your next visit so we can continue to enhance our services. We hope to see you again soon! Best Wishes,Juli LGeneral Manager

Dear Thaddues,Thank you so much for taking the time for leaving us a review. First I want to apologize for the troublesome encounter while you were staying with us. I want to assure you that what happened is not the norm. We have front desk coverage 24 hours a day, and are suppose to walk the halls doing security checks, so I'm disappointed my staff didn't pick up on the situation and stop it before it escalated. If you would give us another try, or even staying at a different hotel and an occurrence like this happens contact the front desk so we can intervene. Nobody should have to endure such behavior at 3am. Thank you for bringing this to my attention. I do hope you would give us one more try. Sincerely,Juli L

Dear Luke,Thank you so much for taking the time to leave us a review. I'm pleased to see that you had a pleasant visit with us. Once we complete updating our rooms I'm confident you'll find us to be 5 out of 5. We look forward to serving you in the future. Sincerely,Juli L

Dear Michael,Thank you so much for taking the time to leave us a review. I am pleased we could hit 4 out of 5. We when with a lot of immigrants from all over the world, sometimes they have trouble adjusting to a new time zone. But if you ever feel as though something suspicious or sketchy please call the front desk and report it, we have someone there 24 hours. We look forward to serving you the next time you are in town. Sincerely,Juli L

Dear Jessa,Thank you so much for taking the time to leave us a review. We appreciate your 4 of 5 stars. If ever you find something unsatisfactory I invite you to stop by the front desk (it is staffed 24 hours) and let us know. We look forward to your next visit.Sincerely,Juli L

Dear Brian,Thank you so much for taking the time to leave us a review. We very much appreciate your 5 out of 5 stars! If ever we fall short of 5 please stop by the desk and let us know what we could do to improve. We look forward to serving you the next time you come to town.Sincerely,,Juli L

Patrick,Thank you so much for taking the time to leave us a review. I just want you to know that each room has a 13-gallon trash can under the stovetop or sink. I feel that would just be rude to have one tiny trash can for the room. Other than that it's nice to know you had a good stay, and I can't wait to share your comments with my staff.Sincerely,Juli L

Dear Ulysses,Thank you for taking the time to leave us a review. I always appreciate feedback whether it's positive or negative, that's how we learn what areas we need to work on. I do wish you would have let us know what was broken and not working so we could either fix it, or find you a better room. Most of the time guest feedback is where we learn that something doesn't work, and then can fix it before another guest experiences the same thing. I'm hoping that the next time the need arises you'll allow us to show you that your experience isn't the norm.Sincerely , Juli L.

Dear Adrian,Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay and look forward to seeing you in the future.Sincerely,Juli L.

Dear Robert,Thank you for taking the time to leave us a review. We appreciate you sharing your experience and look forward to seeing you next football season.Sincerely,Juli L

Dear Steven,Thank you for taking the time to leave us a review, and I also thank you for your comments. I will share this with my staff. We look forward to seeing you next time.Sincerely,Juli L.General Manager

Dear Thomas,Thank you for taking the time to leave us a review. We truly enjoyed having you stay with us, and look forward to next time.Sincerely,Juli L.General Manager

Dear Kale,Thank you so much for leaving us a review! I'm delighted you enjoyed your stay and look forward to seeing you the next time the need arises.Sincerely,Juli L.

Dear Charles,Thank you so much for taking the time to leave us a review. I am thrilled to see you had a 5/5 experience. I will share your comments with my staff. That is one thing I love about our hotel is the location. Downtown in the heart of Lincoln. We hope to see you the next time the need arises.Sincerely,Juli L.General Managef

Dear Darrell,Thank you so much for taking the time to leave us a review. I do agree we need some updating, it's a slow process, but I'm happy to hear you will stay with us again. I'll share your comments with my staff, and we will see you the next time the need arises.Sincerely,Juli L.General Manager

Dear Gene,Thank you so much for taking the time to leave us a review. I am thrilled to see you had a 5/5 experience. I will share your comments with my staff, I am glad we could make your visit a good one, and we hope to see you the next time the need arises.Juli L.General manager

Cristi, Thank you so much for taking the time to leave us a review. We appreciate your 10/10 and I'll be sure and share this with my staff. We hope to serve you again the next time the need arises.Sincerely,Juli L.General Manager

Dear Keryn,Thank you so much for taking the time to leave us a review. I hope that next time you can let us know how to make your visit a 5/5. Thank you,Juli L.General Manager

Dear Shelly,Thank you so much for taking the time to leave a review. I am delighted to see your visit was a 10/10 and I can't wait to share this with my staff.Sincerely,Juli L

Dear Tommy,Thank you for taking the time to leave us a review! Next time it would be helpful to leave us a comment to know how we could have made it a 5/5. We do appreciate you!Sincerely,Juli L

Dear Jo-Ann,Thank you for taking the time to leave a review. I take all guest concerns seriously and have taken measures to correct them. Especially the smell you mentioned, and the bathroom door. All our mattresses are new Serta Sleepers. Again I want to thank you for your honesty as many times we find out what needs attention through our guests. I do hope you would consider staying with us again. I've been working at increasing quality, but it is a slow process.jSincerely,Juli L

Dear Anton,I do apologize for how things worked out for you. We tried several times to reach you by phone when you did not show up on the day of check-in, we finally had to release the room, mark it as a no-show, and charge you the no-show fee. Again I do apologize, to ensure this doesn't happen again keep the hotel in the loop when your travel plans change.Sincerely,Juli L

Dear Martin,Thank you so much for taking the time to leave us a review! I am so glad to see you enjoyed your visit and will be sure to pass this on to my staff. We hope to see you again in the future.Sincerely,Juli L

Thank you for taking the time to leave us a review. We always appreciate the honest feedback. Home Football weekends can be a bit higher price due to the proximity to Memorial Stadium. But I can assure you it is the lowest rate you will find downtown. We enjoyed having you as a guest, Hopefully, you'll give us another try in the future.Sincerely,Juli L

Dear Justin,Thank you so much for taking the time to leave us a review. I truly appreciate your kind words, and I can't wait to share this with my staff. Hope to see you the next time you are in town.Sincerely,Juli

Dear Corey,Thank you for taking the time to write us a review. We truly appreciate hearing that we met your needs. I will be sure to share this with my staff. And we can't wait to serve you again.Sincerly

Dear Elena,Thank you so much for taking the time to leave us a review. It's good to know you had a 5-star experience, and I'll be sure to share this with the rest of my staff. We'll see you the next time your travel needs arise. Again thank you!

Dear Charles,Thank you so much for taking the time to leave us a review. I am so delighted to see that you enjoyed your stay, and will be sure to share this with my staff. See you the next time.Sincerely,Juli L

Dear Colleen,Thank you so much for taking the time to leave us a review. Good or Bad I take every review seriously, especially ones that indicate an area to improve in. I would like to assure you we have taken measures to correct the smelliness you encountered. I am glad to hear you liked the bed. I do hope you will give us another try in the future so we can show you 10/10 service.Sincerely,Juli L.

Martin,Thank you so much for taking the time to leave a review. I'm so pleased that you enjoyed your stay. I'll be sure to share your comments with my staff. We hope to see you the next time you travel to Lincoln.