6/10
This apartment is located in the Alfama neighborhood. Great for exploring. Was extremely disappointed when we entered the apartment as the table and chairs had not been cleaned as there were crumbs everywhere. The kitchen floor was also very dirty. Then we found someone had run over the coffee pot into the cabinet where the washing machine was located. Carpets also appeared to not be vacuumed. There was a chair in the living room that was severely damaged as well. Management company wanted to send the cleaning crew back out, but they had already quit for the day. Their solution was to send the cleaning crew out the next day to fix the problem . We did not want an angry cleaning crew coming out while we were not there. No compensation and we ended up cleaning ourselves while on vacation!!! I would love to include the photos I sent to management, but I don’t see a place to do so. Also, makes you wonder what else wasn’t cleaned. TV in our bedroom also didn’t work, we were sick of complaining about all the things that were wrong.
Terri M.
Se hospedó 2 noches en enero de 2025