Alberca
Ver disponibilidad

Opiniones de Radisson Blu Hotel Liverpool

4 out of 5
Radisson Blu Hotel Liverpool
107 Old Hall Street, Liverpool, England

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 415 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 303 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 147 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 84 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 53 de 1002 opiniones" "

8.4/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

7.8/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

NANCY ALEJANDRA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Nazir Alberto

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Cándido

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendable
La relación calidad- precio excelente. En el centro de Liverpool.
Se hospedó 3 noches en septiembre de 2017

10/10 Excelente

german, london

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel. Perfect service. Good situacion. Cleaning perfect. I recomend this hotel for friends family
Se hospedó 2 noches en agosto de 2017

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fatal. Te alquilan.tu habitacion.ya pagada
Fatal.llegar alli tener.tu habitacion.pagada y reservada y no.disponer.de.ella.. Y mandarte a.otro.hotel al lado.del aereopuerto dice todo del hotel.y de sus empleados.

10/10 Excelente

Tufic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Mike

Le gustó: Limpieza y servicio y personal
Blinds didn’t work
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Dr Peter D

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A v. nice hotel. Staff were excellent.
Se hospedó 2 noches en abril de 2024
Respuesta de Radisson Blu Hotel, Liverpool, el 7 abr. 2024
Dear Dr Peter D,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

10/10 Excelente

Acer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Radisson Blu Hotel, Liverpool, el 28 mar. 2024
Dear Acer,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

10/10 Excelente

Cameron

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Expensive breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Radisson Blu Hotel, Liverpool, el 28 mar. 2024
Dear Cameron,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

8/10 Bueno

Michelle

Se hospedó 1 noche en febrero de 2024
Respuesta de Radisson Blu Hotel, Liverpool, el 28 mar. 2024
Dear Michelle,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean perfect staff Only downside was room far too warm .
Se hospedó 1 noche en febrero de 2024
Respuesta de Radisson Blu Hotel, Liverpool, el 28 mar. 2024
Dear Angela,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

6/10 Aceptable

Ingela

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Not a good ending at this hotel
Four nights at this, celebrated new year and a football match at Anfield. The room was ok, I liked the bed and the view. But no refrigerator for cold drinks, the spa wasn't nice at all with cold water. The hotel is too far away from restaurants, bar and shops. It took a long time to get a room. But the worst part was that we had to pay the forth night once more even if I could show the staff that it was already paid for several months ago. He said it wasn't paid for and didn't even try to translate my Swedish receipt, and then we tried to pay again because we didn't want to argue any more. We tried with card ,but the machine didn't work. We had to go out in the poring rain to a ATM and get cash and pay . Now I'm trying to get my money back for the forth night ,I hope it works since Hotels.com and my bank can prove I'm right. I'm not recommending Radisson Blu Liverpool.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor, el 21 ene. 2024
Dear Ingela,Greetings from Radisson Blu Hotel, Liverpool. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Hotel, Liverpool in the near future. Sincerely, Front Office SupervisorRadisson Blu Hotel, Liverpool

6/10 Aceptable

Debbie

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
We stayed here 11 years ago and found it lovely - I don’t think any work has been done on it in this time
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Nicola

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

CRAIG

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Weekend away
Horrendous check in, massive queue and no information given. No deal with the recommended car park considering there is one across the road ?
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Office Supervisor, el 21 ene. 2024
Dear Craig,Greetings from Radisson Blu Hotel, Liverpool. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Hotel, Liverpool in the near future. Sincerely, Front Office SupervisorRadisson Blu Hotel, Liverpool

10/10 Excelente

Philip

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

greg

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Debbie

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Robert

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Needs a big upgrade
Dessverre har tiden stått stille her. Var mye her i 06-08. Ingenting er gjort siden,rommene er svært lite moderne. Bassengområdet altfor dårlig,må virkelig pusses opp. Herregarderoben en liten skandale. Rust og umalte områder i tak og vegg. Virkelig pinlig å ta med seg sin sønn hit.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Stephen

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
beds separated during the night, just a basic kettle been in cheaper hotels an had a proper coffee machines in the room, bathroom flooded because of no seals round the shower screen, big empty space where the fridge used to be, the choir warming their vocals up an disturbing everyone’s breakfast despite being asked to stop they continued the only real saving grace for me was the use of the pool, sauna an steam room
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Reuven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel and very professional staff
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice easy check in very good
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

DAVID

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Paul

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Disappointing
Room itself was excellent but rest of hotel is soleless - just one big atrium with no character. Bland decor - feels a bit like a sanitarium! Not enough staff on in restaturant at busy times. Disappointing that restaurant is closed in evenings
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Office Supervisor, el 21 ene. 2024
Dear Paul,Greetings from Radisson Blu Hotel, Liverpool. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Hotel, Liverpool in the near future. Sincerely, Front Office SupervisorRadisson Blu Hotel, Liverpool

10/10 Excelente

Annaleigh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Amelia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable spacious hotel in perfect area
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Office Supervisor, el 21 ene. 2024
Dear Amelia, Thank you taking the time to share your review following your recent stay at Radisson Blu I am pleased to read that you were satisfied with all aspects of your stay. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. With Best Regards, Front Office SupervisorRadisson Blu Liverpool

10/10 Excelente

Jon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Debbie

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Gary

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Peter

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Darren

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
OK and good value
Its a bit tired and dated. But the rooms are quiet and comfortable. The gym is well equipped, but the pool part was poor, broken steam room, ice cold 'hot tub' and an old sauna. So certainly not a 'spa hotel'.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Mariana

Se hospedó 1 noche en julio de 2023
Respuesta de Jordan, el 25 jul. 2023
Dear Mariana,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us and especially that you were impressed with the location.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,JordanFront Office Supervisor

10/10 Excelente

Neil

Se hospedó 1 noche en julio de 2023
Respuesta de Ariana , el 20 jul. 2023
Dear Neil,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us and especially that you were impressed with the location.We hope to have the pleasure of welcoming you back in the very near future.Kindest regards,Ariana Front Office Receptionist

10/10 Excelente

nigel

Se hospedó 1 noche en julio de 2023
Respuesta de Ariana , el 16 jul. 2023
Dear Nigel, Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us and especially that you were impressed with the location.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,ArianaFront Office Receptionist

2/10 Terrible

Nicola

Se hospedó 1 noche en junio de 2023

10/10 Excelente

chrystine

Se hospedó 3 noches en junio de 2023
Respuesta de Ariana , el 16 jul. 2023
Dear Chrystine,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us and especially that you were impressed with the location.We hope to have the pleasure of welcoming you back in the very near future.Kindest regards,Ariana Front Office Receptioist

10/10 Excelente

Neil

Se hospedó 2 noches en junio de 2023
Respuesta de Jordan, el 3 jul. 2023
Dear Neil,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,JordanFront Office Supervisor

4/10 Malo

Tshadiwa

No le gustó: Servicio y personal y condiciones de la propiedad
There thin pillows on the bed. One each. No extra ones in the cupboard. And when I rang reception to ask for extra pillows I was told that the hotel is fully booked and therefore no extra pillows were available. Room service is supposed to 24 hours but when I tried to order I was told that the only thing available was fries. The room decor is really shabby and in need of an update. I have stayed at Radisson Blue in Leeds and Manchester airport, and you wouldn’t think that the Liverpool one belongs to this chain. A really disappointing stay
Se hospedó 1 noche en junio de 2023
Respuesta de Jordan, el 3 jul. 2023
Dear Guest,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Please do not hesitate to contact us directly if you wish to further discuss any of the issues you have raised we would be appreciate the opportunity to gain a deeper understanding into what went wrong during your stay.I would like to genuinely thank you for informing us of these issues so that we are able to work together as a team to ensure that this does not happen again going forward.We hope to have the pleasure of welcoming you back soon in hopes that we may have the opportunity to redeem your opinion of our property and more importantly of the services that we provideKind Regards,JordanFront Office Supervisor

4/10 Malo

james

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Hotel was nice and staff helpful, though initially checked into a room there tmwere tools everywhere and damaged bathroom, was then put in another room on 9th floor, and the air conditioning was broken, no windows for obvious reasons, literally impossible to get to sleep. Spa was good and location.
Se hospedó 2 noches en junio de 2023
Respuesta de Jordan, el 3 jul. 2023
Dear James,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Please do not hesitate to contact us directly if you wish to further discuss any of the issues you have raised we would be appreciate the opportunity to gain a deeper understanding into what went wrong during your stay.I would like to genuinely thank you for informing us of these issues so that we are able to work together as a team to ensure that this does not happen again going forward.We hope to have the pleasure of welcoming you back soon in hopes that we may have the opportunity to redeem your opinion of our property and more importantly of the services that we provideKind Regards,JordanFront Office Supervisor

10/10 Excelente

Joanne

Se hospedó 1 noche en junio de 2023
Respuesta de Jordan, el 3 jul. 2023
Dear Joanne,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,JordanFront Office Supervisor

6/10 Aceptable

Liz

Viaje familiar
Le gustó: Limpieza y servicio y personal
On 9th floor one lift not working 2 nights we were there but no notice on lift Coffee machine in bar not working
Se hospedó 2 noches en abril de 2023
Respuesta de Jordan, el 6 may. 2023
Hello,Thank you for your feedback, we apologise for the inconvenience you experienced during you stay.I have passed this on to the relevant departments.Kind Regards,JordanFront Office Supervisor

8/10 Bueno

Jean

Se hospedó 1 noche en abril de 2023
Respuesta de Jordan, el 6 may. 2023
Hello Jean.Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,JordanFront Office Supervisor

4/10 Malo

Laura

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
When we arrived, the hotel couldn't find a record of our booking. The receptionist was quite rude and dismissive. We were made to feel that we were in the wrong even though we could provide our booking receipt. It took over 15 mins for the hotel to locate our booking on their system. They made no apology for the inconvenience or delay. Our room was on the 8th floor. There was only one working lift which took a very long time to arrive. The room itself was dated and shabby and lacked many facilities that we would expect from a hotel of this price (fridge, water glasses in the room, plug sockets near the bedside tables etc.). The shower also leaked all over the bathroom.
Se hospedó 2 noches en abril de 2023
Respuesta de Jordan, el 7 may. 2023
Hello Laura,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Please do not hesitate to contact us directly if you wish to further discuss any of the issues you have raised we would be appreciate the opportunity to gain a deeper understanding into what went wrong during your stay.I would like to genuinely thank you for informing us of these issues so that we are able to work together as a team to ensure that this does not happen again going forward.Kind Regards,JordanFront Office Supervisor

2/10 Terrible

Jason

Viaje de negocios
No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2023
Respuesta de Jordan, el 6 may. 2023
Hello Jason,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Please do not hesitate to contact us directly if you wish to further discuss any of the issues you faced, It would be appreciate the opportunity to gain a deeper understanding into what went wrong during your stay.I would like to genuinely thank you for informing us of these issues so that we are able to work together as a team to ensure that this does not happen again going forward.Kind Regards,JordanFront Office Supervisor

4/10 Malo

Elaine

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2023
Respuesta de Jordan, el 6 may. 2023
Hello Elaine,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Kind Regards,JordanFront Office Supervisor

6/10 Aceptable

Ian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Poor Menu choices. Room ok
No Water or biscuits in my room. No fridge to keep the water in I had to buy from the bar. Menu was poor with not much choice. Wanted to get a coffee after my meal but the coffee machine had been switched off and cleaned. Breakfast buffet wasn’t great either.
Se hospedó 1 noche en marzo de 2023
Respuesta de Jordan, el 6 may. 2023
Hello Ian,Thank you for choosing the Radisson Blu for your recent trip to Liverpool, we truly appreciate your feedback as we benefit from hearing about your experience.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Kind Regards,JordanFront Office Supervisor