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Opiniones de The Mountford Hotel - Free Parking

3.5 out of 5
The Mountford Hotel - Free Parking
52-54 Croxteth Road, Liverpool, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 209 de 494 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 219 de 494 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 42 de 494 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 494 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 494 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Dreida mariel

Se hospedó 4 noches en enero de 2024

10/10 Excelente

José Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
El hotel está muy bien; el personal muy amable y servicial. Hemos estado 6 dias y todo bien. El desayuno merece la pena. El hotel está muy bien comunicado con el aeropuerto; la parada del autobús está a 20 metros del hotel y la misma línea de bus que te acerca desde el aeropuerto, la puedes tomar para ir al centro. Si vas en coche, el hotel tiene un pequeño parking gratuito.
Se hospedó 6 noches en agosto de 2018
Respuesta de The mountford hotel , el 28 sept. 2018
Gracias y espero que nosvemos pronto saludos

10/10 Excelente

María Alejandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bonita ciudad Liverpool !
Muy lindo hotel
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Habitación muy comoda. Se agradece disponer de botellitas de agua gratuitas diariamente en la habitación.

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
As a first time visiting American in Liverpool, I couldn’t be happier. A great value for a budget traveler.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

yuval

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is my 2nd time staying at the hotel, As per before the experience was very pleasant clean helpful and polite staff, easy checking and out and the parking is very helpful- I would recommend the hotel- however it is a pity the English breakfast is no longer available, I did enjoy it on my 1st visit!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Claire

Cleanliness, great breakfast. Very helpful staff.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

nicky

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Alan

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Price was a bargain. Good size room / bathroom . Third time booking. Breakfast service and menu has significantly deteriorated. Breakfast organised in two groups , for our second 8.30am serving it was a presentation of seemed cheapest and poor quality cold meat products , cheese and hard boiled eggs. There was cereals and sliced bread to toast and one limp croissant. We went out for breakfast.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Wendy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel receptionist was extremely helpful, she was super efficient too. Our superior room needed a few touches to improve the comfort, the shower controls on the bath taps, directly under the shower head, meant you got cold/wet water when they were turned on. A shelf in the bathroom would have been useful too. The room was at the front of the hotel and road noise was clearly audible. The room was chilly but ok when we turned on the radiator.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Helen

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very limited parking,. you have to drive up a very narrow lane only to find about 5 parking spaces. They do state on the website that on street parking is available if car park is full but there was absolutely no available parking on the street either. This is a relatively new hotel but the room allocated was very basic and an odd shape, the bed was hard and lumpy and the hallway light was on all night which shone through the bedroom room making it extremely difficult to fall asleep in which wouldn't have mattered anyway as we were kept awake by all the guests laughing and talking as they passed our room. Make sure you don't get allocated Room 1. We tried to have a shower at 8am but there was no water running through the hot taps and when I went to reception to enquire I was met with a blank stare , a shrug of the shoulders and told they couldn't do anything about it, no apology, no coming to the room to try and see what the problem was. Shocking customer service . I was told to come back at 9am as the manager didn't start until then. We had to leave at 8.45 for an appointment . I would have at least expected the manager to contact us once they arrived at the hotel but I fear the complaint was not passed on. Awful experience and will never return or recommend.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Hina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms, but on a noisy road. Old spring beds not so comfortable.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Nigel

Viaje en pareja
Hotel fine , Hotel staff very good but lack of dining a problem.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

paula

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Will be back
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Paul

Se hospedó 1 noche en febrero de 2024

4/10 Malo

Neil

Viaje de negocios
No le gustó: Condiciones de la propiedad
Was ok,nothing special
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Frances, toronto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quite , well maintained suburban hotel. Second visit close to park for my morning run breakfast good, staff very pleasant and helpful No Issues on Bus route to city center 15 mins
Se hospedó 3 noches en enero de 2024

4/10 Malo

Paula

No le gustó: Limpieza y condiciones de la propiedad
room was not up to scratch, needs up dating! wall paper pealing off walls, damp, bed needs replacing base gone. radiator in bathroom paint pealing rust underneath. Bedding clean as was toilet and shower. would not return
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Lesley

There were a lot of stairs even though there was a lift. The room was basic. Nom hairdryer in room ,but we could have got one from the reception. Very icy outside and driveway hadn’t been treated so my husband ,who walks with a stick ,was very nervous. warm welcome when we arrived.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

NIVIA A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Execelente estadia
Ótimo hotel, voltaria sem sombra de dúvidas! Roupa de cama branca, nova e limpa. O café da manhã poderia ser um pouco mais caprichado e com toalhas nas mesas, que são de granito escuro, mas embora simples é de qualidade tudo o que serviu. O menor do hotel é a localização fantástica!!! Tem o tô de ônibus bem na frente do hotel onde se pode ir para a cidade toda com facilidade. O hotel também fica perto da Penny Lane e da strawberry Street, as ruas onde ficam as casas dos Beatles e ainda do ladinho do Sefton Park, lugar lindíssimo para caminhar e chegar até a Lark Lane, rua onde tem vários restaurantes.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

karen

Le gustó: Limpieza, servicio y personal, servicios
Disliked that there was no subtle lighting for evening eg bedside lamps, only main bright room lighting. Also pillows were very flat and only 1 per person with no spares. Bathroom was modern and very clean. Lovely staff .
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

MR SAFWAN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Sally

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

GARY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really good stay just for the one night.Was disapointed that there was no cooked breakfast,only cereal and ham and cheese.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Selby

Very friendly, clean but room 1 the bed is terrible you can feel every spring in the mattress, apart from that excellent. 😊
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quick stop in Liverpool
Service was brilliant at check in, room was good and very clean although I doubt beds are king size. Parking was a bonus. Breakfast was basic but a snack to put us on. Very near Larks Lane, walking distance with lots of lovely bars and restaurants.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Errol

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
They take a £50 deposit that takes 30 days to return to your account. For me that says a lot. Especially when the towel holder, shelf above the sink and the blind, all came off the wall during the very short period that we stayed there. The hotel agreed that it had nothing to do with us - but one should not have to go finding staff and explaining oneself to those staff for fear of being charged £50 for something that is not your fault. Other than that, the continental breakfast was not great, and the hotel looks very tired and run down.
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Mountford Hotel Reception team, el 13 nov. 2023
We are really sorry you feel this way.Unfortunately because deposits are not taken but simply on hold by your bank it is up to them how long this money is on hold. You can speak with them if you would like them get this released faster. We would like to mention all issues were corrected and that you were not charged for this, as you were informed.If you could provide some more information about why our complimentary continental breakfast buffet did not suit you and what could we do to improve it we would be really grateful. Feel free to contact us.One again sorry for the inconvenience.Kind regards,The Mountford Hotel Reception team

10/10 Excelente

Louise

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and comfortable. Staff were great although the receptionist had to double up as bar staff and housemaid at times which meant waiting a bit longer. Definitely would stay again. Buses into Liverpool straight outside the hotel door. Recommended stsy.
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Mountford Hotel Reception team, el 13 nov. 2023
Hi, Thank you very much for your words.It will be a pleasure to have you again.Looking forward to your next visit,The Mountford Hotel Reception team

10/10 Excelente

David

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Sven-Erik

Se hospedó 6 noches en octubre de 2023

8/10 Bueno

RACHEL

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Richard

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

MICHAEL

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Good but…
Comfortable room. Good welcome and happy to re-allocate to one better suited to our needs. But don’t expect your bed to be made each day- they expect you to do it. Breakfast is a cold “continental “ but limited quality. And you are expected to clear your own table. Yet the breakfast staff we met were helpful and friendly. Bar wine price was good.
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Alan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Frances, toronto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Subarban hotel , well kept Well priced Breakfast standard Will stay again
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

MORGAN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, efficiently run hotel, with good sized rooms - would recommend
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Roger

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Kellie

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Well i was absolutely freezing in the hotel and the room ( not impressed) i did ask fir a heater n he said there all gone but he could offer me a quilt. I had a shower and the water trickled out of the showe head and it was luck warm Then the next day no hot water came out of the taps on the sink to have a wash. We didnt sleep very well as it was windy outside and the window kept banging. Over hall not very impressed. But the hotel its self was gorgeous
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Rochelle

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

mr.daud

No le gustó: Servicio y personal y comodidad de las habitaciones
Poor service and terrible experience
The hotel listed free parking. The carpark was small and full so we had to park on the roadside. The room did not have air conditioning and the window did not open. There was no fridge. It was probably the hottest night of the year. The bed was awful and we asked a number of times for an extra pillow. None came. On arrival we were stung by an additional £50 deposit. Breakfast was poor and a notice explained that the breakfast was lacking some items due to ‘unavailability’. All in all , a terrible experience.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

NADEEM

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avoid This Hotel!
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Wing Yee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Flora

Se hospedó 4 noches en agosto de 2023

4/10 Malo

Tad

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Dorothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Anthony

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A place of NO RETURN !!
From walking through the front door it went down hill too many issues to complain about to leaving the nightmare
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very pleasant and helpful, was also very quiet, spacious room, will definately book next time 👍
Se hospedó 3 noches en agosto de 2023