Dear Elena, Thank you for the outstanding rating! We're thrilled to know you had such a fantastic experience with us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind regards, Fabio

Dear BasilioThank you for leaving us a review and we hope you will come back and stay with us anytime you are in London! Kind Regards JamesMad Hatter

Dear Guest, Thank you for taking the time to rate and review us! Glad to see you enjoyed your time with us and hope to have you over soon. Kind regards, Ivan

Dear Guest Thank you for taking the time to review your stay with us I hope we see you again soon Kind Regards Tracey Lewis GM

Dear Guest Thank you for taking the time to review your stay with us I hope we see you again soon Kind Regards Tracey Lewis GM

Dear Guest Thank you for taking the time to review your stay with us I hope we see you again soon Kind Regards Tracey Lewis GM

Dear Reviewer I was sorry to see your rating unfortunately due to no comments being left I can not investigate the reasons behind your unpleasant stay Kind Regards Tracey Lewis GM

Thank you for the fantastic review Monique! We're thrilled to hear that you enjoyed your stay at The Mad Hatter hotel and found our location, staff, atmosphere, and rooms to your liking. We appreciate the 10 out of 10 rating and hope to welcome you back soon!

Thank you for your feedback! We're thrilled to hear that you enjoyed our pleasant rooms and friendly reception staff, as well as the nice selection for breakfast. We apologize for the inconvenience of the room being unbearably hot and stuffy without air conditioning. Your comfort is important to us, and we will definitely look into ways to address this issue in order to provide a more enjoyable stay for all our guests. Thank you for bringing this to our attention, and we hope to welcome you back soon with a more comfortable experience.

Thank you so much for your kind words Sean! We are thrilled to hear that our staff was able to provide you with helpful recommendations and that you enjoyed our great location. It's wonderful to know that you also had a fantastic dining experience at our restaurant. We appreciate your feedback and look forward to welcoming you back again soon!

We value your opinion Stuart. We are pleased to hear that our staff provided excellent support. Do not hesitate to get in touch with us if you have any more comments or suggestions. We hope to have the pleasure of hosting you again in the near future!

Thank you for your kind words Angela! We're thrilled to hear that you enjoyed our unique and quaint hotel, comfortable rooms, delicious breakfast options, and the great pub attached. We hope to welcome you back soon!

Thank you for your feedback Amanda! We're thrilled to hear that you enjoyed our perfect location, wonderful breakfast and bar food, great prices, top-notch staff and service. We appreciate your suggestion regarding updating the bedrooms and will take it into consideration for future improvements. We hope to welcome you back soon!

Thank you for your feedback Boontarika. We're glad to hear that you found our accommodation easily accessible and appreciated the proximity to various Underground lines. We apologize for any noise disturbances from the street at night and will look into ways to address this issue. Your input is valuable to us in improving our services.

Thank you for your kind words Paul! We are delighted to hear that you had a comfortable and enjoyable stay with us. Our team strives to provide exceptional service, and we are thrilled that you found our staff welcoming, helpful, and friendly. We hope to welcome you back again soon!

Thank you for your kind words Florence! We're thrilled to hear that you had a wonderful experience with our staff. Your feedback means a lot to us. Please visit us again soon!

Thank you for taking the time to share your feedback with us Caroline! We're thrilled to hear that you enjoyed your evening with friends at our hotel and found the location convenient. We appreciate your kind words about our quirky décor, spacious bedrooms, and comfortable beds.We apologize for any cleanliness issues you encountered in the bathroom - rest assured we will address this with our housekeeping team to ensure it doesn't happen again. It's great to hear that you enjoyed the food and drink options in our restaurant, as well as the tasty hot meals.We're glad that you found our service great and that check-in/out was simple for you. It's wonderful to know that leaving your bags behind the counter was a real bonus for your exploring plans. Thank you for considering a return stay with us - we look forward to welcoming you back!

Thank you so much for your kind words Ian! We are thrilled to hear that you enjoyed your stay at our hotel and found the room clean and comfortable. It's great to know that our location near Covent Garden was convenient for you. We're glad you liked the breakfast as well. We can't wait to welcome you back for another stay in the future!

Dear Floyd, Thank you for your feedback! We are glad to hear that you enjoyed your stay and we hope to see you again soon. Regards Delfina

Dear Brian, Thank you for your feedback! We are glad to hear that you liked our location and facilities. We hope to see you again soon! Regards Delfina

Dear Marianne, Thank you for your stay and for sharing your thoughts. We're pleased to hear that you found our hotel pleasant, with friendly staff and a satisfying breakfast. However, we apologize for the inconvenience caused by the uncomfortable pillows and the noise from the busy road. Your feedback is invaluable, and we'll certainly look into ways to improve the pillow quality and address any noise-related issues to ensure a more comfortable stay in the future. We appreciate your insights and hope to welcome you back for an improved experience.Kind regards, Fabio

Dear Tessa, Thank you for your rating! If there's anything specific that we could improve upon to turn your experience into a perfect five, please let us know. We're here to ensure your next stay with us exceeds expectations!Kind regards, Fabio

Dear Jurg, Thank you for the perfect score! We're thrilled to hear about your fantastic experience. If there's anything more we can do to make your future stays just as exceptional, please feel free to let us know. We can't wait to welcome you back!Kind regards, Fabio

Dear Kasper, Thank you so much for the perfect rating! We're thrilled to know you had such an exceptional experience with us. If there's anything else we can do to make your next stay just as wonderful, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic visit!Kind regards, Fabio

Dear Ida, Thank you for the perfect score! We're thrilled to have provided you with an exceptional experience. If there's anything more we can do to make your next stay just as amazing, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind regards, Fabio

Dear Peter, It's wonderful to hear you had a fantastic stay! We're thrilled that you found our staff great, enjoyed the food, and appreciated the excellent room. Our central location aims to provide easy access to London's key spots, and we're delighted this was convenient for your travels. Should your adventures bring you back to London, we'd love to welcome you again for another excellent experience!Kind regards, Fabio

Dear Stacie, Thank you for the top rating! We're delighted that you had a fantastic experience with us. If there's anything else we can do to maintain this level of satisfaction or enhance your future visits, please feel free to reach out. We look forward to your next stay!Kind regards, Fabio

Dear Sylvia, Thank you for your feedback! We are glad to hear that you enjoyed our breakfast and location. We hope to see you again! Regards Delfina