Hi Liliana, thank you for taking the time to leave us a review! I am glad you enjoyed our central and well-connected location. I am sorry you had some issues with noise in your room, please rest assured that an investigation is ongoing and this will be actioned so that it does not happen again. Due to our ongoing refurbishment, our contractors had to work on the hot water pipes during a certain period as mentioned to you the day before. I am sorry this created discomfort during your stay and I hope you will give us another chance soon by staying in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Cindy, thank you for taking the time to leave us a review! We are very happy you enjoyed a comfortable stay with us and that you particularly liked our central location, in Holborn Covent Garden. I am sorry about the issue with the elevator, an external contractor has been called and it should be fixed really soon. We hope you will choose us again in the future! Kind regards, Selma Tran-Van - Front Office Manager

Dear Jose, thank for leaving us a review and for giving us a perfect score! We are delighted to hear that you enjoyed your stay with us and hope to welcome you back very soon! Kind regards, Selma Tran-Van / Front Office Manager

Dear Albert,Thank you for staying at Citadines Holborn and for taking the time to write about your stay with us. We are truly delighted to read that you enjoyed your experience with us and it pleases us to read such lovely feedback about our apartments and the facilities that we offer.I will share your positive feedback with the entire team and sincerely hope that we will have the pleasure of hosting you once again.Best wishes,Daniela Codreanu

Dear KARMELE,Thank you for your feedback about our apartments. Citadines brand is an Apart'hotel, which is a self-catering accommodation with similar offerings of a hotel. I am sorry if this concept, especially with the option of housekeeping service, was not clearly communicated upon arrival. We look forward to welcoming you again at any one of our serviced residences. Best wishes, Daniela Codreanu

¡Gracias por su amable revisión de nuestro céntrico aparthotel! Estamos encantados de saber que encontró la ubicación conveniente y que disfrutó del ambiente acogedor y espacioso. Es genial saber que nuestros alojamientos fueron ideales para familias con niños. Nuestro compromiso de brindar un excelente servicio se refleja en nuestro atento personal, y estamos encantados de que haya tenido una experiencia positiva con ellos. Nos enorgullecemos de ofrecer servicios como café y fruta gratis durante todo el día, así como una cocina bien equipada con electrodomésticos convenientes. La comodidad de nuestras camas, incluido el sofá cama, es algo que priorizamos para la satisfacción de nuestros huéspedes. Agradecemos sus comentarios y esperamos darle la bienvenida nuevamente en el futuro para otra estadía perfecta.

Dear Iban,Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

Dear Rocio,Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.Warm Regards,

Dear Luis, Thank you for staying with us and sharing your feedback about our serviced residence. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

Thanks for staying with us. We appreciate your feedback! Kind Regards, Guest Service

Dear traveler, Thank you for staying with us and for your generous rating. We will look forward to welcoming you again in the near future. Kind regards,

Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Kind Regards, Guest Service

Dear Guest , Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Kind Regards, Guest Service

Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Kind Regards, Guest Service

Dear traveler, Thank you for your valued patronage and for your rating. We will look forward to welcoming you again in the future. Kind regards,

Dear Javier, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Kind Regards, Guest Service

Dear Alejandro, We are glad that you had an enjoyable stay Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Kind regards,

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Cordial saludo, Wing Yin Choi

Estimada, Gracias por tomar su tiempo para dejar su comentario sobre su estadia. Esperamos recibirle pronto! Un cordial saludo, Wing Yin Choi

Ana, thank you for your generous rating. Regards Germana

Javier Thank you for choosing Citadines Holborn as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.Germana

Dear Almudena Thank you for your feedback. I am happy that overall you had a good stay and I look forward welcoming you again. Thanks Germana

Maria,Further to your recent stay at the Citadines Holborn Covent Garden hotel I am in receipt of your feedback which you very kindly took the time to complete online. It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel. We strive to provide our guests with memorable experiences in the hope that they will return time and time again. I am very happy to read that this is exactly what you intend to do and look forward to welcoming you back. Regards Germana

Dear Mrd ,Thank you so much for taking the time to let us know about your recent stay at the Citadines Holborn. We’re thrilled to have been your choice of accommodation during your road trip. We pride ourselves on providing personalized service and I am proud that our team members managed to do just that. We look forward to hearing from you when your travel plans next bring you to London as it would be our pleasure to be of service to you once again. Germana

Helena, Thank you for your review, I am sorry the Air con in your room was not working properly, I will ask my team to follow up. I thank you for commenting on the team friendliness and professionalism. Thanks Germana

Dear Guest, Thank you for rating our hotel so generously. Regards Germana

Dear traveller, Thank you for your rating! We will look forward welcoming you again to Citadines Holborn - Covent Garden. Kind regards,

Alexander, I am truly sorry we could not make your stay more comfortable.I have noted your comments about the heating and I will follow this up with my team.Regards Germana

Alfredo, I am so glad you found us! Thank you for your wonderful review. We look forward welcoming you back very soon. Regards Germana

Roberto, Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Citadines Holborn Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to expect.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences. Yours sincerely Germana

Dear Paula, We are delighted that you enjoyed your stay with us. Thank you for your warm words towards our staff. We will look forward to welcoming you again in the near future. Kind regards, Germana

Dear Aaron, thank you for your generous review. I am delighted you had a good stay and I look forward welcoming you back very soon. Regards Germana

Dear Maria Cristina, Thank you very much for choosing Citadines Holborn and for taking the time to post your review about your stay and for your recommendation. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Kind regards, Germana Genovese

Dear Pedro Further to your recent stay at the Citadines Holborn Covent Garden hotel I am in receipt of your feedback which you very kindly took the time to complete online. It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel. We strive to provide our guests with memorable experiences in the hope that they will return time and time again. I am very happy to read that this is exactly what you intend to do and look forward to welcoming you back. Regards Germana

Dear Maria Laura.Further to your recent stay at the Citadines Holborn Covent Garden hotel I am in receipt of your feedback which you very kindly took the time to complete online. It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel. I have noted your comments about Andreas, indeed he is a valuable member of my team, thank you for recognising his efforts.I have noted your observations regarding the cleaning service. At Citadines Apart’hotel guests can customise the services they wish to receive to suit their individual lifestyle and budget. Although many services are already included in the room rate guests can choose to enjoy additional service for an extra charge. Daily housekeeping is one of these extra services that we offer.We hope that we will have the pleasure of welcoming you again in the near future.Regards Germana

Dear Guest, thank you for taking the time to share your experience on this platform. I am glad you have enjoyed your stay and we look forward welcoming you again soon. Regards Germana

Jose-Maria, Thank you for your wonderful comments. We look forward welcoming you again soon. Regards Germana

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Holborn-Covent Garden London, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Simone Gambino | Senior Receptionist

Dear margarita, Thank you very much for your feedback. I am delighted to see you have enjoyed your stay and found the property top be comfortable and well located. I hope to have the pleasure to welcome you back in the nearest future. Best wishes,

Dear Eduardo, Thank you very much for your feedback. We are delighted you have enjoyed your stay with us and had a great time. We hope to have the pleasure to welcome you back in the nearest future. Best wishes, Ronan Front Office Manager

Dear Guest, Thank you very much for your positive feedback. I am delighted you have enjoyed our location and found the kitchenette to your needs. I hope you loved our free coffee as well and I look forward to welcoming you soon. Best wishes,

Dear Ignacio, Thank you very much for your feedback. I am delighted that you thoroughly enjoyed your stay and will recommend us at 100%!! The team will be happy to see their efforts were noted. I hope to welcome you back in the nearest future. Best wishes, Ronan Front Office Manager

Dear Veronica, Thank you very much for your feedback. I am delighted to read that you have very much enjoyed your stay with us and will be recommending our property to your friends and family. I hope to have the pleasure to welcome you back very soon. Best regards, Ronan Front Office Manager

Dear Samantha, Thank you very much for your feedback. I am delighted to read you generally have enjoyed your stay with us. Thank you for your kind comments about the team (who will be happy to see their efforts were noted), the location and the beds. I hope to have the pleasure to welcome you back very soon. Best regards, Ronan Front Office Manager

Dear Rosa Maria, Thank you very much for your feedback. Delighted to read your stay was generally comfortable. I am sorry some of your neighbours were a bit too noisy. I will speak to my team to ensure they deal with such things more efficiently. I do hope to welcome you back to Citadines Holborn in the nearest future. Best wishes, Ronan, Front Office Manager

Dear Roberto Pablo, Thank you very much for your great feedback. We are delighted you have thouroughly enjoyed your stay with us. We hope to see you again very soon. Best wishes,

Dear Daniel, Thank you very much for your feedback. I am glad your stay was at the height of your expectations and that you generally enjoyed it. I hope we will be able to accommodate you again in the nearest future. Best wishes,