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Opiniones de Homewood Suites London Ontario

3 out of 5
Homewood Suites London Ontario
45 Bessemer Road, London, ON

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 535 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 275 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 89 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 64 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 1001 opiniones" "

8.6/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

ro

Si
Se hospedó 1 noche en enero de 2022
Respuesta de Jesty , el 9 ene. 2022
Thank you for your 4-star review - we are delighted you enjoyed your stay! Jesty Banes Guest Services Manager

10/10 Excelente

Uzoma

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Modern, clean and well equiped facility. Will definitely stay here at my next visit.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Jennifer

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Christine

Viaje de negocios
Le gustó: Limpieza y servicio y personal
It was a standard Homewood property. I just had the misfortune of having brown water pour onto my toothbrush as the hotel hadn’t notified guests of water maintenance work during the day. Besides that, the hotel was as expected.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Michael J

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfy and relaxing 😌
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Krissy

Viaje en pareja
Le gustó: Servicio y personal
The staff at the hotel were very nice and absolutely did their best to ensure I had a good stay. The rooms were clean enough, however there was some damage to the room - the closet door was broken, as well as crack in the bedroom door. Nothing big enough to complain enough but to be noted. As well as the room had an odd smell to it. It didn’t specifically small bad but it was a little off putting. The hotel staff did offer to bring an air freshener to my room but I declined that as I believe it would have made it worse. Overall, it was a fine experience. Nothing crazy bad about it and nothing crazy good.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Carolyn

Viaje familiar
Le gustó: Limpieza
Garbage bins were overflowing blowing around the property
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Duane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to the facility, staff was friendly and entire experience was flawless.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sarah

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Room had great amenities, perfect for a long stay. Other than the extremely expensive fee for staying with my dog, it was a great experience.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Tanya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was clean. Pool was very warm. Staff was welcoming and friendly.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Henry

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
Lots of kids here and very noisy at times.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Hung

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was good
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Hélène

Viaje de negocios
Le gustó: Condiciones de la propiedad
Very clean
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Aimee

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a short stay, but a nice stay. Some noise of course - but minimal. Definitely not an issue. There were a few small things like the kitchenette needs a couple of tea towels for drying hands or dishes. The little packets of coffee were not fresh. We could have used a pasta strainer and pasta spoon. (I forgot to bring those). And I noticed after arriving that the bathroom was wheel chair accessible. Which is fine. But if I somehow requested that - it was not my intention - but this meant the shower head was positioned quite low. Any person standing could not stand under the running water. I had to be on my knees. Minor thing, and potentiall my fault, but those would be a few changes that might be made. It was mostly comfortable for 5 of us. (2 adults, and 3 kids between 6-9yrs old)
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Angela

Viaje familiar
Le gustó: Servicios
Great hotel. Nice two room suite.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Stacey, Bruce Mines

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed with my daughter, grandson and dog for 2 nights. It was a very quiet stay. Rooms are very luxurious we had a full kitchen with a dishwasher! Made cooking away from home very easy!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Cosmos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely service
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Hans, Ajax

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice size rooms and a decent breakfast
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Natalie

Viaje en pareja
Le gustó: Servicios
We loved our stay at Homewood Suites. Staff was very helpful and friendly, everything was clean and smelt nice. We did notice some ants in our room but let the lady at the front desk know and it was fixed right away and we didn’t notice them any more. Breakfast in the morning was good, there was someone always stocking up with more fresh food. 10/10 will definitely be going back!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Douglas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and new
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
was easy
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Jacqueline

Viaje de negocios, Viaje en pareja
No le gustó: Servicios
Good basic hotel. Clean and is good condition
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Emma

Viaje familiar con niños
The front desk staff was friendly. The room was absolutely gorgeous and clean. Inside of the hotel was beautiful. Parking lot could use some work. But located right off the highway for east travel. Great experience overall
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Braden

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Annie

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So the staff was super friendly. Check in was quick and easy. We had an issue with the tv. Called front desk, they said they would call us back. They never did. Also, the bedding/blankets was not great. Very thin, and I felt too small. My partner and I constantly had to fight for blanket because it was too small. But the facility was well located. Very clean. And the price was reasonable.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lisvette

Viaje en pareja
Le gustó: Servicios
It was very accommodating, will definitely be back in the future.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Amber

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet. Amazing jacuzzi room. Nice staff. Large breakfast area.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Olukemi

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

barbara

Viaje familiar, Viaje familiar con niños
Very friendly and accommodating staff. Allowed early check in upon request
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
see above
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jesse

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Teresa

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Christy

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Teresa

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Emma

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Reinhardt

Se hospedó 1 noche en febrero de 2024

4/10 Malo

Leanne

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was terrible. My room wasn't ready at 3:10pm. I waited for 20 minutes before asking how long i was going to have to wait. The front desk person then called housekeeping on a cell phone, on speaker & asked. The response is "I just starting it now. I will get it f*cking done when its f*cking done. If you had sent me someone to help when I asked for it earlier then it would be done by now!" The woman speaking was pissed. The front desk person was shocked I heard the whole thing, then said she was sorry & said she would go help her as she rushed to the elevator. Someone came to offer me a warm bottle of water as i waited. By 4pm I was told my room was ready. Got my key & got into my room. Checked the room over, noticed towels were missing & that the deadbolt wouldnt lock. 20 minutes later a knock on my door, they were bringing me towels & I asked about the deadbolt. Took a bit to figure out but it was still tricky. The website claimed that there is a clock radio, 2 phones, & a soundproof room. Well there was only 1 phone. No clock, & certainly NOT soundproof. I am losing my hearing & I could still hear everything happening in the hallway, & other rooms, especially if they have a whirlpool tub like mine. The shower wand for the whirlpool tub did not work. Some of the jacks/power outlets by the bed did not work. The pillows are crap, so limp. I was locked out of my room twice the day of checking out. Ran downstairs for help, received a new card, didnt work
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Joshua

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
I liked how close it was to the highway, everything was clean. Breakfast was great. Expedia was difficult to deal with when the hotel told me the pool would be closed. The hotel room did show some signs of incomplete repairs (drywall patches ect)
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Carlo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Kishor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ethan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Blair

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Surprisingly nice room, thank you!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Sandra

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Have an excellent breakfast!
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Hannah

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
You allow us to select pay at hotel but this hotel required payment before arrival.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ana Carolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Grace

Viaje familiar
Le gustó: Limpieza y servicio y personal
Staff was great, as was breakfast. Pullout sofa was horrid - ratty and you could feel every spring. For almost $300 per night (tax incl) one would expect a comfortable night’s sleep.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Cindy

Viaje familiar
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024