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Opiniones de Point A Hotel London Liverpool Street

3.5 out of 5
Point A Hotel London Liverpool Street
13-15 Folgate Street, London, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 435 de 1050 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 371 de 1050 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 122 de 1050 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 1050 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 57 de 1050 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

GILBERTO

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Tchad, el 22 oct. 2023
Thank you for the high rating

10/10 Excelente

Jesus Aurelio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen hotel algo pequeña la habitación pero agrdable y limpia
Se hospedó 2 noches en agosto de 2023
Respuesta de Tchad, el 12 ago. 2023
Thank you for your feedback! We're glad to hear that you found our hotel to be very good, despite the room size being a bit small. It's great that you appreciated the cleanliness.

4/10 Malo

Lourdes

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Hotel con habitaciones demasiado pequeñas, no hay espacio para poner el equipaje, digamos el costo no corresponde al espacio que uno esta obteniendo, no limpian la habitacion, a menos que hayan pasado 3 dias, de manera que si su estancia es de solo 2, pues no limpiaran su habitacion Lo unico bueno es la ubicacion, ya que queda cerca de una estacion de metro y de una avenida principal donde hay varios restaurantes y tiendas
Se hospedó 3 noches en julio de 2023
Respuesta de Tchad, el 12 ago. 2023
Thank you for your feedback. We appreciate your comments about the room size and the lack of space for luggage. We apologize for any inconvenience you experienced with room cleaning and your perceived mismatch between cost and space. It's good to know that you found the location convenient. Your insights are valuable to us as we continuously work on improving our services.

6/10 Aceptable

Julio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel but rooms extremely small, limit to inconfortable.
Se hospedó 1 noche en julio de 2023
Respuesta de Tchad, el 3 ago. 2023
Thank you for your feedback. We appreciate your kind words about our hotel, but we apologize for any inconvenience caused by the small size of the rooms. Your comfort is important to us, and we'll take your comment into consideration for future improvements. We hope you had an overall pleasant stay, and we look forward to the opportunity to welcome you back for a more comfortable experience.

8/10 Bueno

Arturo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El personal atento y hacian por comunicarse en español, el hotel reformado todo muy bien las habitaciones pequeñas pero suficiente (sin armario)enchufes ingleses pero con puerto usb para cargar los moviles, el baño completo con ducha, jabones y secador ,el desayuno muy bueno recomendable. Al estar varios dias no hacen ni la cama solo cambian toallas. Cerca de la estacion liverpol street que te lleva a todos lados y a un paseo del puente de londres. Volveria sin problema
Se hospedó 2 noches en mayo de 2023
Respuesta de Tchad, el 31 may. 2023
Thank you for the review.We always try to make communication with our guests easier. Our housekeeping team does a full room clean every 3 days but change the towels daily if you leave them on the floor. Alternatively, we always keep extra towels in the office for easy access.We are happy that you enjoyed your time with us and the city and hope to see you soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Finde en Londres
Hotel moderno y funcional. Todo funciona a la perfección. El servicio de recepción, abierto 24 horas es de 10. (Bebidas frías y calientes, snacks, etc disponibles, sin recargo el el precio). Desayuno a precio razonable 9£. Dispone de comedor y agradable terraza para desayunar o usar durante el día. La habitaciones de la planta baja solo las recomendaría para uso individual, no tienen ventana, son muy pequeñas y pueden resultar un poco agobiantes.
Se hospedó 2 noches en mayo de 2023
Respuesta de Tchad, el 29 may. 2023
We are a boutique-sized hotel and our rooms aren't the biggest but we try to give the bigger sizes to the longer stays whenever available.

10/10 Excelente

Luis Fernando

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien
Se hospedó 3 noches en marzo de 2023
Respuesta de Bruno, el 7 mar. 2023
Gracias por su opinion!

8/10 Bueno

Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en enero de 2023
Respuesta de Tchad, el 20 mar. 2023
Thanks for the review

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Estadía agradable
Se hospedó 6 noches en octubre de 2022
Respuesta de Tchad, el 15 nov. 2022
Thank you

8/10 Bueno

Gustavo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La ubicación es inigualable, ya que está muy cerca de Liverpool Street Station, hay restaurantes, metro y paradas de autobús a un par de cuadras. El espacio está bien, aunque es una habitación muy pequeña; tiene algunas limitaciones en sus amenidades, como enchufes al lado de las dos camas; asimismo, no tienen toallas para manos en el baño.
Se hospedó 5 noches en septiembre de 2022

8/10 Bueno

Alejandro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La ubicación y las instalaciones son muy buenas
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Helen

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Ileana

Se hospedó 2 noches en julio de 2022

8/10 Bueno

Fancisco Javier Azañedo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel con muy buena ubicación en el centro de Londres. Es ideal para visitar los sitios más turísticos de la ciudad. Las habitaciones pueden llegar a ser muy baratas si eliges la más pequeña y sin ventana al exterior. El hotel cumple su función sin ningún tipo de lujo.
Se hospedó 4 noches en julio de 2022

6/10 Aceptable

Daniel

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en junio de 2022

10/10 Excelente

Maximiliano

Se hospedó 3 noches en mayo de 2022

10/10 Excelente

Paola

Se hospedó 2 noches en abril de 2022
Respuesta de Kenya, el 29 may. 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Maria Luisa

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy bien para un par de días
Se hospedó 2 noches en febrero de 2022
Respuesta de Stu Clay, el 8 feb. 2022
We are pleased to have provided you a comfortable stay in London, thank you for your feedback and rating of your stay with Point A Hotels

8/10 Bueno

Victor M.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena ubicación, cerca de cualquier cantidad de opciones de transporte, comida & lugares interesantes!!!
Se hospedó 4 noches en enero de 2022
Respuesta de Stu Clay, el 3 feb. 2022
Thank you so much Victor for your kind comments, I am pleased our location in the City of London suited your business requirements.

8/10 Bueno

Javier

Le gustó: Limpieza y condiciones de la propiedad
Luces y sombras
Lo mejor la localizacion. Lo peor es que no esta claro cuando te limpian la habitacion. El primer dia nos dijeron que la limpiaban cada 2 dias y el segundo dia que cada 4. En la reserva no pone que no te la limpian cada dia…
Se hospedó 3 noches en noviembre de 2021
Respuesta de Stu, el 10 nov. 2021
Thank you Javier for your constructive feedback. I will use your kind comments to further enhance our future guest communication.

4/10 Malo

Noel, Madrid

Viaje en grupo
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
Hotel céntrico y bien comunicado. La zona es tranquila pero tuvimos la mala suerte de estar en una habitación (422) pegada a los cuartos de limpieza, por lo que a partir de cierta hora era imposible descansar. Irónicamente, a pesar de estar tan cerca de los cuartos de limpieza, no nos limpiaron la habitación ningún día.
Se hospedó 2 noches en octubre de 2021
Respuesta de Stu Clay, el 19 oct. 2021
Thank you Noel for your feedback, I am pleased our location suited your requirements. We provide cleaning following the 3rd day of your stay and have a reception team available 24 hours to offer support. I will share your feedback with my team so we can grow stronger in our future customer service,

8/10 Bueno

Warren

Viaje de negocios
Se hospedó 2 noches en septiembre de 2021
Respuesta de Stu Clay, el 1 oct. 2021
Thank you for reviewing stay at Point A Hotels, we hope to welcome you back soon Warren for a more comfortable experience.

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet
Se hospedó 1 noche en abril de 2024
Respuesta de Author, el 2 may. 2024
Dear Nicholas Andrews, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our hotel to be quiet during your stay. Our team works hard to ensure a peaceful and relaxing environment for all our guests, so it is always rewarding to receive positive comments like yours. We appreciate your kind words and hope that you will choose to stay with us again in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know. Thank you once again for choosing our hotel. Warm Regards, Nikky

8/10 Bueno

Liana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La struttura è stata una piacevole esperienza, siamo stati in due persone in una suite per 3 notti. Camera pulita, posizione eccellente, personale gentile e cortese. Scomodità da segnalare: mancata presenza di bollitore e macchina da caffè o un mini frigo, che sarebbe stato piacevole trovare in camera. È necessario rivolgersi alla reception e al servizio bar per ottenere il servizio desiderato. Camera senza finestra ben ventilata ma piccola, giusta per pochi giorni. In generale consiglio vivamente questo hotel, grazie per il servizio.
Se hospedó 3 noches en abril de 2024
Respuesta de Nikky, el 29 abr. 2024
Dear Liana,Thank you for taking the time to share your experience during your recent stay at our hotel. We are delighted to hear that you found our property to be a pleasant experience, with clean rooms, an excellent location, and friendly and courteous staff.We appreciate your feedback regarding the lack of a kettle, coffee machine, or mini fridge in the room. We will definitely take this into consideration as we continue to improve our services for our guests. We apologize for any inconvenience this may have caused during your stay.Regarding the room without a window, we are glad to hear that it was well ventilated and suitable for your needs over a few days. Your recommendation means a lot to us and we are grateful for your kind words about our service.We hope to welcome you back in the future and provide an even better experience during your next visit. If there is anything else we can assist you with, please do not hesitate to contact us.

8/10 Bueno

xavier

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel clean facilities good service
Se hospedó 2 noches en abril de 2024
Respuesta de Nikky, el 29 abr. 2024
Dear Xavier,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be nice, with clean facilities and good service.Our team works hard to ensure that all of our guests have a comfortable and enjoyable stay, so it is always rewarding to receive positive feedback like yours. Your kind words will be shared with the entire staff as motivation to continue providing exceptional service.We hope to welcome you back to our hotel in the future and provide you with another great experience. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know.Thank you once again for choosing our hotel and for sharing your positive review.

8/10 Bueno

Shigeyoshi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient, but a bit noisy
Se hospedó 1 noche en abril de 2024
Respuesta de Nikky, el 27 abr. 2024
Dear Shigeyoshi,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel convenient.We apologize for any noise disturbances that may have affected your stay. Please rest assured that we take all guest feedback seriously and will address this issue promptly to ensure a more peaceful experience for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.

6/10 Aceptable

Joanne

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Nikky, el 25 abr. 2024
Dear Joanne,Thank you for your rating. We look forward to welcome you back soon.

10/10 Excelente

Elisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super zentrale und trotzdem ruhige Lage!
Se hospedó 4 noches en abril de 2024
Respuesta de Nikky, el 25 abr. 2024
Dear Elisa,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel's location to be both central and quiet. Providing a peaceful environment for our guests is one of our top priorities, so we are delighted that you were able to enjoy a comfortable stay with us.We strive to offer exceptional service and amenities to all of our guests, and it is always rewarding to receive positive feedback like yours. Your kind words serve as motivation for our team to continue delivering memorable experiences for all who choose to stay with us.We hope to welcome you back again in the future and provide you with another enjoyable stay. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Thank you once again for choosing our hotel, and we look forward to hosting you again soon.

8/10 Bueno

Jesse

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Good rooms, but not for tall people
Se hospedó 2 noches en abril de 2024
Respuesta de Nikky, el 16 abr. 2024
Dear Jesse,Thank you for your rating. We look forward to welcoming you back soon.

8/10 Bueno

Nathan John

Le gustó: Limpieza y servicio y personal
Straight forward hotel. I’d go again. Especially as a solo traveler.
Se hospedó 4 noches en abril de 2024
Respuesta de Nikky, el 12 abr. 2024
Dear Nathan John,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

6/10 Aceptable

Lorena

No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Nikky, el 12 abr. 2024
Dear Lorena, Thank you for your rating. We look forward to welcoming you back soon.

6/10 Aceptable

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 3 noches en abril de 2024
Respuesta de Nikky, el 9 abr. 2024
Dear Mark, Thank you for your rating. We look forward to welcoming you back soon.

10/10 Excelente

Selena

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
The hotel was very clean, and the room was adequate for two people, it is small with a bathroom included. If what you just want is a nice place to sleep, this is a good option. The area is beautiful, you can walk nearby and visit several nearby restaurants. The staff at the entrance was not so friendly, you can only check-in on the screens but I had never seen one and I didn't really know how it worked, after a while of trying they came to help me.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Nikky, el 4 abr. 2024
Dear Selena,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

8/10 Bueno

Gareth, Burnham on Crouch

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable and convenient We had to "crash" here as there was a major and complete "outage" affecting all trains from Liverpool Street. Well done to Expedia and Point A Hotels for providing a reasonable and comfortable last minute stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nikky, el 4 abr. 2024
Dear Garet,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great spot close to train
Se hospedó 1 noche en marzo de 2024
Respuesta de Nikky, el 2 abr. 2024
Dear Jason,Thank you for your rating. We are delighted to hear that the location is very convenient for you. We look forward to welcoming you back soon.

6/10 Aceptable

Fryderyka

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Lage des Hotels ist gut. Zimmer ist sehr klein, aber das ist bekannt wenn man nach London reist. Für einen Städtetrip ausreichend. Frühstück kann nicht bewertet werden, da nicht gebucht. Leider war das Zimmer nicht sauber, es gab dunkle Flecken an den Wänden (man möchte nicht wissen was es war). Der Fußboden war auch nicht sauber. (Flecken und sehr staubig)
Se hospedó 3 noches en marzo de 2024
Respuesta de Nikky, el 1 abr. 2024
Dear Fryderyka,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your detailed review and are pleased to hear that you found our hotel's location suitable for your trip. We apologize for any inconvenience caused by the condition of your room. Please rest assured that we take cleanliness and maintenance seriously, and we will address the issues you have highlighted to ensure a more comfortable experience for future guests. We will use your feedback constructively to enhance the overall guest experience at our hotel. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future for an improved stay that meets and exceeds your expectations.

10/10 Excelente

Israel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en marzo de 2024
Respuesta de Nikky, el 1 abr. 2024
Dear Israel,Thank you for your rating. We look forward to welcoming you back soon.

10/10 Excelente

Iona

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good property, clean and walkable. Will definitely stay at a point a hotel again
Se hospedó 1 noche en marzo de 2024
Respuesta de Nikky, el 1 abr. 2024
Dear Iona,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

8/10 Bueno

Dale

Viaje de negocios
Le gustó: Servicios
Central location, busy reception, dining options walkable.
Se hospedó 3 noches en marzo de 2024
Respuesta de Nikky, el 1 abr. 2024
Dear Dale,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

10/10 Excelente

Godfrey Obinna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are very friendly and helpful. The property is very clean as well. It might be helpful to includen room service to order meals as well as a wardrobe. Otherwise, it was a good service.
Se hospedó 3 noches en marzo de 2024
Respuesta de Nikky, el 11 mar. 2024
Dear Godfrey Obinna,Thank you for taking the time to share your feedback regarding your recent stay at our hotel.Your kind words regarding our property are truly appreciated, and we are pleased to know that you had a positive experience during your time with us. Our team works diligently to ensure that our guests have a comfortable and memorable stay, and it is rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional experience. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out.

8/10 Bueno

Dirk

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Für eine kurzen Trip nach London gut geeignet. Nahverkehrsmittel, Gaststätten und Highlights in der Nähe,
Se hospedó 2 noches en marzo de 2024
Respuesta de Nikky, el 11 mar. 2024
Dear Dirk,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location well suited for a short trip to London, with convenient access to local transport, restaurants, and nearby highlights.Your kind words regarding our property are truly appreciated, and we are pleased to know that you had a positive experience during your time with us. Our team works diligently to ensure that our guests have a comfortable and memorable stay, and it is rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional experience. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out.

10/10 Excelente

Russell

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location for the money
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Thomas Ewald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Nikky, el 11 mar. 2024
Thank you for your rating. We look forward to welcoming you back again soon.

2/10 Terrible

JJ

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Won’t be back
Se hospedó 1 noche en enero de 2024
Respuesta de Nikky, el 3 mar. 2024
Thank you for taking the time to share your feedback following your recent stay with us.We are sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience you faced during your stay.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us directly.

8/10 Bueno

Anne, Leipzig

Se hospedó 3 noches en febrero de 2024
Respuesta de Nikky, el 3 mar. 2024
Dear Anne,Thank you for the rating. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.

10/10 Excelente

Rosendo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en febrero de 2024
Respuesta de Nikky, el 3 mar. 2024
Dear Rosendo,Thank you for your rating. We look forward to welcoming back soon again.

8/10 Bueno

Victoria Jane

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely room and lots of mod cons. Was quite compact! Great location overall and hotel and room very clean. Only reason for not giving top marks is because the pillows were quite lumpy (we asked for extra which were lumpy too) and there isn’t much privacy when 2 people - you can hear everything in the bathroom
Se hospedó 2 noches en febrero de 2024
Respuesta de Nikky, el 3 mar. 2024
Dear Victoria Jane,Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you found our location convenient and appreciated the cleanliness of our hotel and rooms. Your kind words are truly appreciated.We sincerely apologize for the inconvenience caused by the quality of the pillows and the lack of privacy regarding the soundproofing in the bathroom area. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future.Your feedback is invaluable to us as it helps us to continually improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with an even better experience.

6/10 Aceptable

Omo

Se hospedó 1 noche en febrero de 2024
Respuesta de Nikky, el 3 mar. 2024
Dear Omo,Thank you for the rating. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.

6/10 Aceptable

Rick

Se hospedó 3 noches en febrero de 2024
Respuesta de Nikky, el 1 abr. 2024
Dear Rick,Thank you for your rating. We look forward to welcoming you back soon with an improved level of service.

10/10 Excelente

Sue

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location to explore this part of London. Good value for money, lovely room, quiet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nikky, el 25 feb. 2024
Dear Sue, Thank you for choosing to stay with us and for sharing your lovely review! Our team works tirelessly to ensure each guest feels at home and cared for, and it's heartening to see those efforts recognized. Bookmark us for next time – we can't wait to treat you right once more.