Dear Rodolfo,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay with us was below your standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.RegardsThe Park Tower Knightsbridge

Dear Mr. Sultan,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards

I would like to thank you for choosing and staying at the Park Tower Knightsbridge, A Luxury Collection Hotel and for taking the time to share your feedback. Firstly, I would also like to apologize that your stay did not meet your expectations. We work hard to deliver an exceptional guest experience and I regret that on this occasion this was not the case. Please rest assured, we have taken on board your valuable feedback regarding your room cleaning experience, and this will be addressed with the relevant departments so that we can improve on the concerns you have raised. I do hope we will have the opportunity to welcome you back so that we can ensure your next stay meets your expectations and have the chance to restore your faith in the Park Tower Knightsbridge.Kind regards,Subash Balakrishnan

I would like to thank you for choosing and staying at the Park Tower Knightsbridge, A Luxury Collection Hotel and for taking the time to share your feedback. Firstly, I would also like to apologize that your stay did not meet your expectations. We work hard to deliver an exceptional guest experience and I regret that on this occasion this was not the case. Please rest assured, we have taken on board your valuable feedback regarding your room cleaning experience, and this will be addressed with the relevant departments so that we can improve on the concerns you have raised. I do hope we will have the opportunity to welcome you back so that we can ensure your next stay meets your expectations and have the chance to restore your faith in the Park Tower Knightsbridge.Kind regards,Subash Balakrishnan

Thank you for your positive review following an enjoyable stay here at The Park Tower Knightsbridge, A Luxury Collection Hotel. I do hope we have the pleasure of welcoming you back in the not too distant future.

Thank you very much for the wonderful feedback! We hope to welcome you back again in the nearest future! Hotel Team.

Dear Mr. Sulaiman, I would like to thank you for choosing and staying at the Park Tower Knightsbridge, A Luxury Collection Hotel and for taking the time to share your feedback. Firstly, I would also like to apologize that your stay did not meet your expectations. We work hard to deliver an exceptional guest experience and I regret that on this occasion this was not the case. Please rest assured, we have taken on board your valuable feedback regarding customer service experience, and this will be addressed with the relevant departments so that we can improve on the concerns you have raised. I do hope we will have the opportunity to welcome you back so that we can ensure your next stay meets your expectations and have the chance to restore your faith in the Park Tower Knightsbridge.

Dear valued guest,Thank you for choosing to stay with us at the Park Tower Knightsbridge, and thank you for taking the time to share your feedback.We are truly sorry to hear some aspects of your stay did not meet your expectations. Regarding complimentary wifi, this is an added benefit of enrolling as a Marriott Bonvoy member. It is free to sign up and comes with various other benefits you can enjoy in any of Marriott's properties across the world. As for the hair dryer, regrettably this is in accordance with UK safety regulations to not have electrical outlets in the bathroom. We have taken into consideration your feedback on the nightstand USB chargers, and will work to find a solution for this.I do hope we will have the opportunity to welcome you back so that we can ensure your next stay meets your expectations, and for the chance to restore your faith in the Park Tower Knightsbridge.Kind Regards,The Park Tower Knightsbridge Team

Dear valued guest,Thank you for taking the time to leave your kind feedback. We are delighted to hear that you enjoyed your time with us.We look forward to welcoming you back!Warm regards,The Park Tower Knightsbridge Team

Dear Mr. Neil Thank you for your recent stay in Park Tower Hotel. I was sorry to learn that certain aspects of it gave cause for less positive feedback. At the Park Tower Knightsbridge, we pride ourselves on a high level of personalised service and care shown towards our guests, however, it would appear that on this occasion we let ourselves down. I am not proud when we fail to delight our guests. I would like to thank you for bringing your observations to my attention as your comments have given us the opportunity to know about our shortcomings so that we can learn and do better next time.We sincerely hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one. Best Regards, Sasha Bukina

Dear Mr. Jaber,We are sad to read your recent experience did not meet your expectations.We definitely hope to see you again if you plan re-visiting London.Kind Regards,

Thank you for taking the time to share your feedback.We are sad to see our services did not meet your expectations.Kind Regards,

Dear Sarah,Thank you for taking the time to share your feedback with us.It is great to see you have been satisfied by part of our services.We hope we will have the opportunity to welcoming you again in future in order to meet all of your expectations.Kind Regards,

Dear Anonymous,Thank you for sharing your feedback with us.We are glad to read you enjoyed the location and our service. We also have forwarded you observation about rooms and we will share with the management team.We look forward to welcoming you again in future if you plan re-visiting London.Kind Regards,

Dear Man-Wah,Thank you for your positive feedback.We are delighted to read you enjoyed your stay with us and our services met your expectation.We look forward to welcoming you again in future if you re-visit London.Kind Regards,

Thank you for choosing and staying at the Park Tower Knightsbridge, A Luxury Collection Hotel and for taking the time to share your feedback.I would like to take this opportunity to extend my sincere apologies for not meeting your expectations in terms of service. We have taken on board your valued feedback and addressed this with the relevant departments so we can improve on the concerns raised.I do hope we will have the opportunity to welcome you back that we can ensure your next stay meets your expectations and have the chance to restore your faith in the Park Tower Knightsbridge.Best Regards, Sasha Front Desk

Dear Guest! Thank you for taking time and filling a survey regarding your stay in Park Tower Hotel. We are glad to see that we managed to meet your expectations. Thank you again and have a nice day! Sasha Front Desk

Dear Sarah Thank you for your comment. I am sorry to read that you did not seem to enjoy your stay in full. All your comments have been noted and passed to the relevant departments for the review. Please accept my apologies for the inconvenience caused. I sincerely hope that you will give us another chance to serve you and we will be able to change a negative impression on a more positive one. Kind Regards, Sasha

Dear Mr Paul Thank you for your positive comment regarding the stay at Park Tower Hotel. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you soon in the nearest future. Kind Regards, Sasha

Dear Guest Thank you very much for a positive feedback regarding your stay at the Park Tower Hotel. It is great to see that you enjoyed your stay with us. We look forward to welcoming you back in the nearest future. Best Regards, Front Office Team