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Opiniones de Brentwood Inn

2 out of 5
Brentwood Inn
12200 W Sunset Blvd, Los Angeles, CA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 467 de 767 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 212 de 767 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 52 de 767 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 767 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 767 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Felipe

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y comodidad de las habitaciones
Insectos en la habitación!!!!
Horrible! Hay insectos en las habitaciones! No lo recomendaría nunca

10/10 Excelente

Isabel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Viajando desde Mexico, Malinalco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
El cuarto muy comodo, baño pequeño y sencillo, la atención del personal muy cálido. Una experiencia grata en general. Regresaria al hotel

8/10 Bueno

Eric

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

laura

No le gustó: Condiciones de la propiedad
The room was comfortable but the bathrooms are in badly need of repair.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Steffen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
War alles ok leider kein Frühstück
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Alice

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Nancy, Los Angeles

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is dog friendly and has free parking! My King Deluxe Suite is small, but has a private, fenced in patio where my pup loves to hang out. The listing says that breakfast is included, but it just consists of granola bars, hot water and tea bags in the lobby, and a coffee maker in the room.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

fernan

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is tucked into a fairly calm and quiet area in Brentwood. Not more for conveniences in the immediate area but stores and other sites are only a few minutes away. We stayed here while our daughter was giving birth to our granddaughter at the UCLA Medical Center that was only about a 10-14 minutes drive depending on the time of day. The place was very comfortable and clean. Though it was quite pricy for a couple nights stay, 10/10 would recommend.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Aaron J

Viaje en pareja, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dog friendly! Clean and nicely remodeled. Snug and smarty done rooms! I like.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Mary

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Property has charm, construction & road noise from Sunset Blvd were to be expected. Property list Breakfast Included, they should call it a "Breakfast Bar" Literally. I asked the front desk where breakfast could be found? He pointed to the small basket of Kellogg's Fruit Bars (not bad). I then asked for coffee, he told me it could be found in the room. My suggestion, put the bars in the room with the coffee. You don't provide Breakfast! Update your Expedia Listing.
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Cat

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
The property had a nostalgic appeal. However, the rooms were very small, amenities outdated. Remote didn't work inside the room. The heater was hard to operate. Probably won't stay here again.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Inna

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024

6/10 Aceptable

Michael

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Marshall

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
heather doesn’t work and furniture so old
Se hospedó 5 noches en enero de 2024

2/10 Terrible

Jennifer

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Jennifer

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ross

Se hospedó 1 noche en enero de 2024

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No Breakfast!!!!!
There was no breakfast! Free breakfast was just a false advertisement! What they call breakfast was hot water and snack bar. The coffee was just the awful coffeemaker and the coffee at room (that I didn’t use). I stayed two nights and each morning I had to drive in the rush hour, find parking place and buy breakfast. The bathroom was absolutely not like the pictures. It was a kind of hole 2 feet by 2 feet. The carpet was probably as old as the building (a hundred years probably) and very dirty. I gave one more star just because of the location.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

TOMAS

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good, clean, quiet, convenient. No fuss. My kind of place.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Erik-John

Le gustó: Limpieza y servicio y personal
It was cute and comfortable. I did have en encounter with a silverfish in the bathroom while showering but other than that everything was clean and nice. My biggest complaint is the room was nearly as cold inside as outside no matter what I did with the control for the heat. I'd also advise to have coffee in the lobby for breakfast, which was a fig bar. The person at the desk told me the only coffee was the coffee maker coffee in the room, which was not good and meant I had to go to the country mart for coffee. I left at 4pm the day before I was set to depart for person reasons and let the front desk know.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Gene

Viaje familiar
Just not what we expect
The 2nd night we stay, there was no hot water and the front desk didn't have an option for us. When we moved back in on the 23rd, the room we stay in had only one outlet that work. The manager told us they are working on the renovation and some of the rooms were closed off. We lived in the neigborhood and this was convient for our daughter visiting us. We would gladly come back if the rooms and services improve.
Se hospedó 4 noches en diciembre de 2023

4/10 Malo

Adam

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Room was not as pictured and not near as big as the pics showed it. The bathroom was tiny and the floor wasn’t close to level and tile work was shotty. Behind sink and toilet were dirty. Needs deep cleaned better. The breakfast was not a breakfast it was a snack just granola bars.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Jeffrey

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Marc, San Mateo

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Yuan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Navah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

LaToya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

Bruce

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Andrea

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Needs some repairs
Good location but a rundown hotel. There are rips in furniture, cracked tile in the bathroom and TV didn't work.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

PEGGI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Not worth the price
This motel is overpriced for what you get. It is located in an extremely busy street with horrendous traffic. Our room was very small with barely any space for our suitcase. The reception person said it was an upgrade but I think he was fooling us. Also, there's limited parking space and you may have to park on the street. Their idea of breakfast is a fig or granola bar which I passed. I will not be returning.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

TAMERA

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dont stay here
Mold cracked tiles floor dirty
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Maranda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gorgeous property.
Se hospedó 1 noche en octubre de 2023
Respuesta de Luis, el 16 oct. 2023
Thank you for the stellar review! We look forward to you staying with us again!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Luis, el 16 oct. 2023
Thank you for the perfect score! We'd love to see you again!

10/10 Excelente

Sheila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023
Respuesta de Nick, el 5 oct. 2023
Thank you for sharing this kind and uplifting review of The Brentwood Inn!I We hope to host you another time soon.

8/10 Bueno

Carolyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like this property because it is only one mile from my daughter who lives on Teakwood road. every one of the office staff were kind, helpful and friendly. I would prefer if the rooms had a Keurig coffee maker because I could bring my preferred K cups. Also, I did not realize that I would be on the second floor and I had to lug my heavy suitcase up the stairs. Other than that, the facility was wonderful?
Se hospedó 7 noches en septiembre de 2023
Respuesta de Luis, el 1 oct. 2023
We're sorry that we better accommodate you better! When you decide to stay with us next time, we'll be sure to help as best we can to make your stay all that much more comfortable!

8/10 Bueno

Deborah

Se hospedó 1 noche en septiembre de 2023
Respuesta de Luis, el 20 oct. 2023
Thank you for the great review! Was there anything we could improve upon to make your next visit a better experience?

6/10 Aceptable

Sheryl

Viaje en pareja
No le gustó: Condiciones de la propiedad
Property is old and needs updating. Location for us was great. Parking is limited. Telephone didn’t work TV remote didn’t work.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Luis, el 16 oct. 2023
We greatly apologize for the inconvenience. We are always trying to improve, and we hope that we can make your experience next time better.

6/10 Aceptable

Lorraine

Se hospedó 1 noche en septiembre de 2023
Respuesta de Luis, el 16 oct. 2023
Thank you for the review, is there anything you'd like improved for your next visit?

10/10 Excelente

Kristine, Vancouver

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Bed was comfortable. Bananas, oranges, tea, and breakfast bars were good. Old school medicine cabinet was fun. Manager and cleaning staff were helpful and friendly.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Luis, el 21 sept. 2023
Thanks for giving us your time to leave such a kind review! You were a joy to have with us!

10/10 Excelente

Mariam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved staying at this place!
Se hospedó 8 noches en septiembre de 2023
Respuesta de Luis, el 19 sept. 2023
Thank you for the stellar review! We look forward to your next stay with us!

10/10 Excelente

Madalin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Luis, el 18 sept. 2023
Thank you for the stellar review! We look forward to your next visit with us!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay Cation
What a gem, this place is great can't wait to book again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Luis, el 18 sept. 2023
Thank you for the stellar review! You were a wonderful guest, and we look forward to your next stay at our Inn!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brendan Perry (Hotel Manager), el 7 sept. 2023
Hello,Thank you for sharing this perfect rating of your recent stay with us! I'm happy to see that we were able to provide you a comforting stay. We hope to host you again someday!

10/10 Excelente

John, Doylestown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reasonable and comfortable
Se hospedó 4 noches en agosto de 2023
Respuesta de Brendan Perry (Hotel Manager), el 5 sept. 2023
Hi John,Thank you for sharing this review of your experience with us at The Brentwood Inn!I'm happy to see that we were able to provide you with a relaxing stay.We look forward to hosting you again and until then, take care.

8/10 Bueno

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean and simple room, thougha lot of traffic noise. Also, someone forgot to turn off an alarm that rang at 6 am.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brendan Perry, el 4 sept. 2023
Hi Philip,Thank you for taking the time to share this feedback on your recent stay with us. I do apologize that there was an issue with noise, but I'm happy to see that found our property cleanly. We hope to host you for your next stay with us and until then, take care!

4/10 Malo

Harry

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brendan Perry, el 4 sept. 2023
Hi Harry,We appreciate you providing this feedback on your stay with us. I see that there may have been some issues with your stay. I would like the opportunity to discuss this with you so that we can learn from your experience here. We hope to host you again soon and until then, take care.