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Opiniones de Okemo Mountain Lodging

3.5 out of 5
Okemo Mountain Lodging
77 Okemo Ridge Rd, Ludlow, VT

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 13 de 24 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 24 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 24 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 24 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 24 opiniones" "

8.2/10

Limpieza

10/10

Servicio y personal

7.6/10

Servicios

8.6/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Janet

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Michele

Le gustó: Limpieza y comodidad de las habitaciones
Great room, clean, roomy. Just wish the booking explained that pool and jacuzzi were not on site and we'd have to go to another hotel to use it. We ended up not even going to the pool because of this.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Sheila

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
The full kitchen was a plus. No hot water at all. TV in bedroom did not work unable to control temperature. Heard noise all night of people walking across the floor. Customer service terrible. Would not recommend to anyone unless your young and want to party all night.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Marcus

Se hospedó 2 noches en septiembre de 2022
Respuesta de Kelly, el 8 nov. 2022
Thank you so much for your feedback! We hope to see you again in the future!

10/10 Excelente

Daniel

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Adam | Global Wholesale, el 4 feb. 2022
Thank you for your review, Daniel and for your stay as well. We are grateful. Stay safe.

10/10 Excelente

Juliet

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Loved this unit! Clean, cozy and right off the trails. My two children had a wonderful time. Thank you for the experience! Okemo is a fantastic, family friendly mountain.
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Sarah

Le gustó: Limpieza y comodidad de las habitaciones
Picturesque
Kettlebrook was a great condo for our fall trip to Vermont. Very cozy, we had the fireplace going every night. Back deck leads out to pond and maple trees, very picturesque. Bring dvds if you want to watch tv in bedroom, cable was not working. We would definitely stay again!
Se hospedó 4 noches en octubre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
Cozy, clean, quiet.
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The condo was extremely convenient. It was right on Kettlebrook Trail, ski in ski out. We will be returning next season.
Se hospedó 4 noches en marzo de 2021

2/10 Terrible

Jonathan H.

Le gustó: Limpieza
Poor communication and listing
Really no communication, no response to message sent in VRBO. No information provided on check in. Photos and listing very misleading. The unit was ok, dated, but ok. Check in and cleaning the unit are serviced by Okemo, and that was ok. For those that booked a property from this group (uses an Okemo name, but it not Okemo), you check in at Okemo. We figured that out our selves.
Se hospedó 2 noches en febrero de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
Ski on ski off is always a treat! The property was fine, just a little outdated. When we checked in we just had to sign a form saying we had quarantined. I asked if they needed to see our Covid test results and they were surprised we had them. Guess they are not being as careful as the state says.
Se hospedó 2 noches en febrero de 2021

2/10 Terrible

Kathy M., Mansfield, MA

No le gustó: Limpieza
Absolute House of Horrors
Horrendous experience. Absolutely misrepresented in the listing. It is not ski in / ski out, it is not a condo, the pictures in this ad are not of the actually property. We never heard from the Property Manager as to check in process. We had to hunt them down AND it is still unclear to us who the Property Manager. Comforters we’re filthy, there were mouse droppings in the pullout sofa. Absolutely disgusting. Then there was a toilet issue. We had 3 different plumbers working on the toilet for 7 hours to no avail. The water had to be shut off and and we had to move locations. We have asked for a full refund and are getting the absolute run around from VRBO.
Se hospedó 3 noches en diciembre de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
TOTAL DISASTER
What a complete mess. From the time we spent finding out how to check in because of the lack of communication, to the TOTAL miss advertising about the property, to the condition of the property HORRIBLE!! As soon as we walked in my sons started to have an allergic reaction do to the cigarette smell and presence of animal dander not to mention window screens on the floor, bathroom fans inoperable and water not even on, to name a few. Luckily the folks at Jackson Gore check in where able to get use other accommodations. A true ski in ski out suite. Thank You so much!! They saved our trip! I've used Vrbo in the past for other trips and had success but this is an embarrassment. I may never use there services again. Oh Ya one more thing don't let the pictures fool you like it did to me.
Se hospedó 4 noches en diciembre de 2020

8/10 Bueno

Nicole F.

Le gustó: Limpieza
Trailside Condos
The size and location of the condo ended up being great, however it was not the complex shown in the picture on the listing and the communication prior to check in was terrible. No response to several emails/texts. I was able to speak with someone at VRBO who explained that the listing was through Expedia (which was nowhere in the listing info). I googled a phone number for the property management company and after several redirects and an hour in the phone, I spoke with someone who explained check in procedures. Ultimately, we had the number of beds we needed and in a good location, but not knowing details until we arrived was very stressful.
Se hospedó 4 noches en diciembre de 2020

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Kettlebrook condo
Older property but had everything you could need. Just a few steps from the slope.
Se hospedó 2 noches en enero de 2021

2/10 Terrible

burke w.

No le gustó: Limpieza
World's worst landlord
Dont book in Ludlow Vermont. Nightmare.
Se hospedó 3 noches en diciembre de 2020

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Good
That was wonderful. Thanks.
Se hospedó 2 noches en octubre de 2020

4/10 Malo

Michael R.

Le gustó: Limpieza
Made the best of it.
Expected mountain to be a lot closer. Picture didn't accurately reflect the lodging. Will not be returning.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
We had a wonderful time. The house was well equipped, comfortable and at a convenient location.
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Jeff H.

Le gustó: Limpieza
The check-in process was messy
The Okemo lodging office told me they didn't list anything through VRBO and told me I was in the wrong location and they didn't have a rental for me. Will no cell service in the area it was difficult to contact anyone. Eventually we got through to an agent we mentioned we had actually booked through expedia, which wasn't explained anywhere along the booking process. When we returned to the Okema lodging office they looked up our reservation by name, which they had refused to do the first time, and found us. Why weren't we sent more detailed instructions on check-in or an indication that our reservation had been resold through expedia? That would have saved a lot of stress on the check-in.
Se hospedó 2 noches en diciembre de 2019

2/10 Terrible

Jennifer

Se hospedó 3 noches en noviembre de 2019

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome family vacation
We stayed at Kettlebrook condos! It was a great stay for a family of five! We enjoyed ourselves at the Adventure Zone & being able to go swimming at The Spring House on site! The restaurants were great! 👍
Se hospedó 5 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en julio de 2019