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Opiniones de Tavistock House

3 out of 5
Tavistock House
3 Tavistock St, Luton, England

Opiniones

3.4
Puntuación de 10, es decir, Excelente. Basada en 0 de 7 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 7 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 7 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 7 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 7 opiniones" "

3.8/10

Limpieza

3.4/10

Servicio y personal

4.6/10

Servicios

3.6/10

Condiciones de la propiedad

Opiniones

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2019

2/10 Terrible

Joseph A.

No le gustó: Limpieza
Not ideal
The bathroom was dirty and the toilet did not flush. I was physically repulsed. I actually left two nights early and stayed elsewhere.
Se hospedó 3 noches en septiembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First of all the own or person who answered the phone was a scammer he couldn’t fine my reservation so he had to call me back I was in a neighborhood that had drug people right where his place was so it felt unsafe so I sat in my car waiting for his return call . I book a room for two and paid yet he said it was a booking for one and that I had to pay €10 extra each day and €15 also for service fees he wouldn’t listen to me and said that it was self check in yet there was no box outside with a code for entrance like he said I took pictures he said no need for him to come but I need to give him my card number over the phone so he could take the extra fees I refused to do that so he said he wouldn’t come and I couldn’t get my money back so then he started quoting the policy off 14 day cancellation. I think this is a scam they know that no one will give credit card information over the phone I paid what your site said and I have been traveling use orbitz Travelocity booking.com and I have had to pay anything when I arrive at any air B and B . I would great appreciate anything you can do for me and future booking customers. I tried to report it to you but my phone carrier well not the said as us sorry I got disconnected please help
Se hospedó 2 noches en septiembre de 2019

2/10 Terrible

Patricio

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible experience
This is not a hotel. This is just a grimmy house and they rent the spare room for you. The place is horrible. This whole thing is a complete scam. I wasn't even able to go inside. Once I saw the hose I said "now way" and I moved to a actual hotel.
Se hospedó 3 noches en septiembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not book here
I arrived at the property and was told that I owed a £15 cleaning charge. Despite telling the man on the phone that I only had 3% battery ony phone, he refused to let me in until I promised to pay. Hotels.com told me to pay and they would then refund the money. I then noticed that there were spider's webs all over the room, most had been there long enough to gather dust. There was mould on the curtain, a spider's web over the window handle and cracks all over the wall. The state of the bathroom was even worse and the shower wasn't running hot water. When I contacted hotels.com, they poke to the owner who called me a liar, saying the room was clean and the shower was working fine. Hotels.com offered me a partial refund and I checked out two days early. Absolutely disgusted with the whole experience. The app isn't accepting my photos but I will upload them later if possible.
Se hospedó 4 noches en agosto de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y servicios
Price and location are good. Street itself is not very good. Room condition was ok.
Se hospedó 4 noches en agosto de 2019

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Having to pay extra to clean the place before getting key, no parking, only at night, no tea or coffee, more a hostel for men only, neighbourhood area not good, short walk to town centre . shouldn't be on wotif listing as hotel. you get what you pay for.
Se hospedó 2 noches en julio de 2019