Dear Emma,Although I cannot communicate in your language, I would like to thank you for your review, so I will be answering in English and hope this is not too much of an inconvenience.I am pleased that you enjoyed our high standards and the courteous service you received from our team members. Although we are not located directly in the city center, as you mention we are close to public transport that can quickly take you there.I look forward to welcoming you back.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Enrique,Regrettably, I am not able to write in Spanish, however, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience.Your mention of our prime location as well as our team's excellent service is truly appreciated. This encourages us to continue upholding the high standards we set ourselves.We look forward to welcoming you back.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Jorge,Regrettably, I am not able to write in your language, however, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. First, I would like to thank you for such a positive review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We look forward to welcoming you back.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Carol, Regrettably, I am not able to write in your language, however, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. It was truly a delight to learn that your stay met expectations. Our team works hard to provide a great stay to every guest, and this will encourage us to continue with our efforts. It would be a pleasure to welcome you back. Sincerely, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Raul, Regrettably, I am not able to write in your language. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I would like to thank you for sharing your opinion regarding your stay at Novotel Luxembourg Kirchberg. I’m deeply sorry as your experience did not meet your expectation. Concerning bedrooms, please know that we are currently working on a renovation project. Your feedback is valuable to us and it helps us to constantly improve the quality of our services. Looking forward to welcoming you again in the future. Sincerely,

Dear Victor, Thank you for taking the time to post your opinion regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience. I was pleased to read that our comfortable accommodations were ideal for your family's requirements. However, we regret that our location was not to your liking. I have taken your comments into account and shared them with the team. We truly value all feedback from our guests, because it gives us the opportunity to constantly improve the quality of our services; thank you for sharing it. Thank you again, Victor, and we hope to see you on a future occasion. Sincerely,

Dear Guest. First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. We are sorry you were not entirely satisfied with your stay. Rest assured I have taken your comments into account and I have shared your feedback with all our team. We truly value all feedback and suggestions for improvement from our guests, because it gives us the opportunity to constantly improve the quality of our services. We hope to see you again in the future. Sincerely, Marine Petitprez Customer Relationship Manager

Dear Miguel, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience I have taken your notation and comments into account. We are pleased to read that our location and high standards were ideal for your requirements. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. We look forward to welcoming you back, Miguel, in the future. Sincerely,

Dear Raquel, Thank you very much for your kind feedback. It is very rewarding to know you enjoyed your stay with us. Be assured that I did share your rating with our entire team so they are aware of their contribution in helping to satisfy you. Your feedback is key to us and it helps us to constantly improve the quality of our services. We look forward to welcoming you back to Novotel Luxembourg Kirchberg, Raquel, on a future occasion. Sincerely,

Dear, Thank you for taking the time to share your feelings regarding your stay in our establishment. I was really pleased to read that you appreciate your stay. I am delighted to acknowledge that you qualified our hotel as very good. Please know that I have shared your comment with the all team. Feedback from our clients is really important to us, so thank you again for sharing it. We look forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Clara Marchal-Beck Quality Manager

Dear Sandra,Thank you for taking the time to share your review with us.It is heartening to learn that you found our hotel to be clean, safe, and tranquil. We pride ourselves on maintaining the highest standards of cleanliness and guest safety, so your affirmation of these efforts is greatly appreciated.Receiving such positive feedback about the spaciousness of our rooms is always encouraging for us, as we aim to offer a comfortable and welcoming space for our guests. Your satisfaction is a great motivator for our team.It would be a pleasure to welcome you back on another occasion. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Lieber Gast,vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten!Es freut mich sehr zu lesen, dass Sie das freundliche Personal und die Sauberkeit sowie die gute Ausstattung Ihres Zimmers positiv hervorheben. Es ist stets unser Bestreben, unseren Gästen einen angenehmen Aufenthalt zu bieten, und es erfüllt uns mit Stolz, wenn wir solch ein Lob erhalten. Dass Sie unser Frühstücksangebot als sehr gut und reichhaltig beschreiben, ist eine schöne Bestätigung unserer Bemühungen, Ihnen einen perfekten Start in den Tag zu ermöglichen.Ich freue mich schon auf Ihren nächsten Besuch bei uns.Herzlichst,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Thank you for your feedback.I am delighted to read everything was to your satisfaction and you received a professional service from our team members. Be assured that I did share your feedback with all our team.It would be a pleasure to welcome you back on another occasion. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Diana,I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg.I am very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.I do hope to have the opportunity to welcome you back in the future to Novotel Luxembourg Kirchberg.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Oktay,Thank you for taking the time to review your stay.We endeavour to provide an excellent standard for all our guests and regret that you felt this was not the case. We will use your feedback to review this with our team and highlight any areas that may need some attention.We hope that you will allow us the opportunity to welcome you back in future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,We acknowledge with thanks your high rating about your recent stay.I am delighted to read everything was to your satisfaction and you received a professional service from our team members. Be assured that I did share your feedback with all our team.We hope to see you again soon. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Thank you for sharing this positive review.I am so glad to hear that you enjoyed your stay with us. It is with great pleasure, that I have shared your rating with the Novotel Team. Feedback from our guests is really important to us as it gives us the opportunity to continue with our efforts to maintain the quality of our services and to congratulate our team.We look forward to the pleasure of welcoming you back. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Although I cannot communicate in your language, I would like to thank you for such a positive review, so I will be answering in English and hope this is not too much of an inconvenience.We're thrilled to hear that you found our hotel fantastic and appreciated the organization and cleanliness of our facilities. It's gratifying to know that our efforts to maintain a high standard of cleanliness have been recognized, and I will pass on your compliments to our housekeeping team. Your satisfaction with the service provided and your comfort during your stay are our top priorities, and it's encouraging to learn that we met your expectations.We look forward to the opportunity to welcome you back in the future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Rosalie,We acknowledge with thanks your high rating about your recent stay.We are delighted to read everything was to your satisfaction and will share your feedback with all our team.We look forward to welcoming you back. With very best wishes for the New Year!Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Ilaria,Regrettably, I am not able to write in your language, however, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience.It is rewarding to know that you had such a pleasant stay with us; this inspires our team to continue upholding our high standards of service.We look forward to the opportunity to welcome you back in the future.Warm wishes for 2024!Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Michael,Thank you for taking the time to share your feedback regarding your stay.We're thrilled to hear that our staff's kindness contributed to your enjoyable stay and that the cleanliness of our rooms met your expectations. It's also wonderful to know that our breakfast buffet was a highlight of your visit. Our proximity to the Philharmonie/Mudam tram stop is a convenience we are glad you appreciated.We look forward to welcoming you back in the future. Wishing you a Happy New Year!Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Ayse,We acknowledge with thanks your high rating about your recent stay.We are delighted to know everything was to your satisfaction and will share your feedback with our team.We look forward to welcoming you back to Novotel Luxembourg Kirchberg.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Louis,Thank you for taking the time to share your feedback regarding your stay.I am delighted to know that you had a pleasant stay with us.I look forward to seeing you again soon, Best wishes for the holiday season,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Colm,Thank you for taking the time to share your feedback regarding your stay.We are delighted to hear that you had a pleasant stay and appreciated our friendly staff. Our team always strives to provide excellent service to ensure our guests have a comfortable and enjoyable experience.We hope to have the pleasure of welcoming you back in the future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Hyun,Although I cannot communicate in Korean, I would like to thank you for such a positive review, and will be answering in English and hope this is not too much of an inconvenience,We are glad to hear that you found our electric vehicle charging facilities convenient and that you had an overall positive stay with us.We look forward to welcoming you back in the future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Thank you for your feedback.I am pleased that we were able to meet your expectations.I look forward to welcoming you back in the future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Sieske,I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg.We are truly sorry to learn about the issues and the unpleasant smell you encountered. Please rest assured that we take such matters very seriously, and we will address this with our housekeeping team to ensure it does not happen again. We also apologize for the service you received, as it does not reflect the high standards we strive to maintain at our hotel.We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Roger,Thank you for taking the time to share your feedback.I would have liked to have met your requirements.Any suggestions on how we could improve it?I hope that you will allow us the opportunity to welcome you back in future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Amir,Thank you for your feedback.I am glad to hear that you found our rooms to be spacious and well-maintained. Our team works diligently to ensure a comfortable and clean environment for our guests.However, I am disappointed to learn about your experience with our front desk staff. We strive to provide warm and welcoming service, and we apologize for falling short in this instance. I will address this issue with our team to ensure improvements in our service quality. I appreciate your feedback and will use it to enhance our guest experience.I look forward to welcoming you back in the future. Sincerely,

Dear George,I would like to thank you for taking the time to share your opinion with us regarding your stay at our hotel.I am delighted to read everything was to your satisfaction. Be assured that I did share your feedback with all our team.We hope to see you again in the future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Erhan,Thank you for taking the time to share your feedback regarding your stay.I am delighted that we were able to meet your expectations.I hope to see you again in the future.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg