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Opiniones de Pyramids Luxor Hotel

3 out of 5
Pyramids Luxor Hotel
West Bank, Gezira Ramla Nile Street, Luxor

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 10 de 20 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 7 de 20 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 20 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 20 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 20 opiniones" "

8.8/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Christian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación, staff muy atento, Perfecto para visitar Giza, muy honestos, contrate el tour con ellos a Giza y todo salió perfecto, me apoyaron en todo lo que necesitaba
Se hospedó 1 noche en marzo de 2019

8/10 Bueno

rge, romain le puy

Le gustó: Limpieza y servicio y personal
Juste à côté du ferry boat public sur la rive ouest. Très bon accueil. Personnel bruyant en journée
Se hospedó 3 noches en febrero de 2020

8/10 Bueno

Cindy

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Comfortable but find your own driver
We stayed in the family room (changed from double), as the double room was a dark pit. The family room was spacious for 2 people, for a small additional fee. The hotel is in a convenient location, a 5 minute walk from the ferry terminal, but there are no signs so its difficult to find. There is a shortcut through the hotel, which we didnt know about until the final day, so ask the staff about that. The breakfast was OK, bread, an egg, some cucumber/tomaoes, and condiments (jam/honey). We stayed for 3 nights, and it was the same breakfast, everyday. Generally, we were pretty happy with the hotel, however, we booked a car through the hotel to take us to the tourist attractions, which in hindsight, we should have found our own driver. They charged us 400 Egyptian pounds, which is considerably higher than the local taxi drivers, plus as the tourist attractions are on the West Side, around 15 minutes drive away, it was rather dishonest of the hotel to charge so much. They also offered to drive us to the aiport for 250 Egyptian pounds, again extortionate, as when we arrived, we paid 80. Overall, its an OK hotel, its cheap and convenient enough, but do not book a car with them for the tourist attractions.
Se hospedó 3 noches en enero de 2020

8/10 Bueno

Mo, London , UK

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location only a few minutes walk to the ferry terminal, my room was better than expected, large with a fridge . The staff were nice and accommodating, breakfast was substantial and plenty . WiFi was great The only negative was a like to have 2 coffees in the morning, did not like the fact that there was a 1 coffee limit . A little more care for things like new towels /soap.. hot water for shower lasted for perhaps 5 mins All the negatives are minor , would stay again
Se hospedó 6 noches en enero de 2020

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service of the staff was great! He responded carefully from picking up the airport and arranging trains.
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Jacob

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2019

8/10 Bueno

Durgesh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable budget hotel near Ferry Terminal
Stayed for 3 nights in Comfort Triple Room. Located on the peaceful West Bank, just 2 minutes away from the ferry terminal. Rooftop Restaurant offers views of the Nile river. Lot of restaurants in close vicinity, Cup Coffee Sunrise Restaurant is strongly recommended. Set breakfast offered here is fairly enough, comprising of 2 types of bread, cheese, jam, honey, yogurt, Omlette, Ful ( Beans), Cucumber-Tomato-White Cream Cheese, Banana & Tea/Coffee. Rooms are clean & spacious with comfortable beds & clean linen, TV with few local channels, wardrobe, Electric kettle, access to common kitchen, attached 24 Hrs hot shower with Bathtub ( but tub size too small ) & Window AC. Mohammed, the English speaking attendant looking after this property, takes good care of guests. Ferry charges 5 LE per person for crossing over to East bank. Overall, West bank is calm, quite & fresh as compared to East Bank which is too noisy & polluted. Strongly recommended for travelers to Luxor.
Se hospedó 3 noches en febrero de 2019

8/10 Bueno

René

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2019

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal y comodidad de las habitaciones
Extremely disorganized
When they stopped responding to us via the hotels.com chat, we probably should have taken it as a warning sign and found another hotel. We were pleasantly surprised that our requested airport pickup actually showed up in light of the lack of responsiveness. However, they assumed that we were actually a party of four even when we said that it was just the two of us. We waited nearly an hour until 1am when the driver finally decided to call the hotel and figure things out. Turns out the hotel was equally confused. When we arrived at the hotel, our room was supposed to have a king or queen bed and two twins. Instead it had four twins. They pushed two of the twins together leaving them made up as twin beds and claimed they would make it up properly the next morning. In the morning, a closer look around the room didn't have any of the basic amenities that we were expecting: no bottled water, towels or soap. We did request them, and they were delivered shortly, although quite a bit slower than we would have liked. Wifi was also visible, but they did not give us directions on how to access it, making it difficult to organize a plan for the day. Breakfast was solid, but was not enough to overcome the negatives. We ended up finding another hotel for our second night. They seemed genuinely confused about why we were unhappy and leaving.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Admin, el 14 ene. 2019
As you said we dont get any message from you, was impossible to know your request due hotels website didn't redirect the message to as, we try our best even when you arrive one in the morning and give you 4bed room as you book, few hours latter after breakfats we show you ready the room with queen bed and all what you request but you refuse, we are sorry about but was a communication mistake from the company never send us your request . We try to improve that and also that's why we always send our personal email , mobile whastapp to the costumer because sometimes the "chats" of websites for booking hotels are not working properly. Thanks

10/10 Excelente

Fulvio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ottima qualità prezzo
Più che positivo personale gentile e premuroso.. Unica cosa cambierei i cuscini troppo grandi ti scegli con i dolori al collo
Se hospedó 3 noches en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good cheap hotel, basic but clean. Nice breakfast friendly staff. Good location to explore Luxor.
Se hospedó 9 noches en abril de 2018

10/10 Excelente

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ask for Mohammed to help.
Nice family run business. The manager Mohammed was amazing. He looked after all our needs from coffee, breakfast, tours, room s, cleaning, and many many extras. It was wonderful having him to help us negotiate the Egyptian site seeing and shopping. 10-15 minutes drive to the airport and then a 3-5 minute boat ride. 2 minute walk to hotel. Much quieter than the hustle bustle of the city yet 5 minutes away when you want. From Canada. Mohammed has a bright future in the service industry. He's very knowledgeable and trustworthy. The Price is Right as well. Good breakfast (typical Egyptian) scrambled eggs, yogurt, bread, coffee, cheese, vegetables.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Home style hotel
I love the hotel. it is very clean, comfort and home-style. The staffs are very friend, always smiling and give you help when you need.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel!
Great stay at pyramids luxor.. The staff was great, they were able to book things at a fair price, were friendly, and made me feel like family while staying there. I would definitely recommend this hotel to anyone!

6/10 Aceptable

Jian, Dallas

new cozy, close to ferry.
New, home like kitchen, nice service

8/10 Bueno

terrance, Jersey City

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Nice Trip to Luxor
The hotel was a great price for the services and location for a traveler on a budget. The staff spoke English and was very helpful in setting up tour activities in the area at fair prices and they were very trustworthy. The cost for the airport taxi was a little high by comparison to taxis on the street but I would return anytime and felt safe.

2/10 Terrible

ミギー, 日本

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
西海岸の船着場から歩いて行けるホテル
部屋は値段相応 滞在中スタッフの対応も良し 夜中に謎の断水 チェックアウト時に東海岸の別のホテルまで送ってもらったけど、結構な値段を請求された 最終日にそのホテルから空港に行くと言ったら、いいよ送るよと。だから今日の分と全部で約8000円だと言われ、とりあえず今日の分3,500円払う 断ろうにもビジネスだからと全然聞かない 結局空港に行く時は約束した時間より早く出て安いタクシーで空港へ(1,400円) スタッフが金に汚い
Respuesta de Karim , el 18 may. 2016
dear costumer, please kindly this review is for the hotel pyramids luxor, is not about your personal experience in luxor or mistakes made by the company that arrengues trips for you. wish to see you again in luxor and help you to have a better experience, we know you like the hotel because you come back here to stay with us even after check out. greetings from Egypt

8/10 Bueno

Jens, Wiesbaden

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kleines, freundliches Hotel in der Nähe der Fähre.
Man braucht wirklich keine Hilfe, kein Taxi, nichts. Von der Fähre sind es max. 5 Minuten. Der Straßenzustand erlaubt das Ziehen des Koffers. Man kann den Hintereingang benutzen, neben dem Hotel El Mesala. (andere Straßenseite) Wer diesen nicht findet, nimmt nach dem El Mesala die 2. Straße. Das Hotel ist noch nicht so alt und viele Ägypter kennen es nicht. Die Lages des Hotel garantiert Ruhe vor jeglichem Verkehr. Allerdings ist das Haus selbst hellhörig und setzt ein gewisses Verständnis der Gäste voraus. WIFI funktioniert in allen Bereichen. Unser 2-Bett-Zimmer war recht klein, so dass selbst das Aufklappen eines Koffers schwierig sein kann. Es gibt daher wenig Ablagemöglichkeiten. Wir hätten uns einen Mückenschutz gewünscht. Das Frühstück ist typisch und von der Menge her kaum zu schaffen.. An den Eigentümern und am Personal gibt es nichts auszusetzen. Angesichts des Preises ist es eigentlich kaum möglich ernsthaft kritisches zu finden. (bis auf die Mücken) Insgesamt eine gute Wahl. Preis-Leistungs-Verhältnis TOP.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Hotel in Luxor
My room was clean and comfortable. My breakfast was really good and the staff at the hotel are very nice. I got a great tour on the west bank of Luxor. I definitely recommend this hotel!