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Opiniones de PrideInn Mara Camp & Cottages

3.5 out of 5
PrideInn Mara Camp & Cottages
Talek Road, Maasai Mara, Rift Valley

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 2 de 3 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 3 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 3 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 3 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 3 opiniones" "

9.4/10

Limpieza

8.8/10

Servicio y personal

10/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lotte

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Het personeel doet er echt werkelijk alles aan om je verblijf onvergetelijk te maken. Iedereen is vrolijk en vriendelijk en niets is teveel moeite. Iedere avond stond er een heerlijk buffet van lokale gerechten en speelde Frank liedjes op zijn gitaar. De lodge ligt ideaal langs een rivier. Wij hadden een eigen auto mee die al aan de andere kant van de rivier in het park stond. Zo hoefde je alleen de loopbrug over en kon je game drive beginnen. Het was fijn om tussen de game drives door lekker aan het zwembad te kunnen liggen. De private bush diner is erg aan te bevelen!
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent hotel on the edge of the Masai Mara with a pedestrian bridge into the park so that you can meet your driver on the other side and avoid the Talek gate. Food was OK and the drinks reasonably priced. But it is the amazing staff that make this hotel special. Highly recommended.
Se hospedó 3 noches en septiembre de 2023
Respuesta de John Karanja, el 25 sept. 2023
Dear Peter,Many thanks for your very positive review and for having chosen Prideinn Mara camp as your holiday destination of choice during your recent visit in Maasai Mara.We are delighted to note that your stay with us was excellent from great food, reasonably priced drinks to the great staff.We look forward to welcoming you back in future and for recommendations to family, friends and colleagues.Thank you once more.Kind regards,John Karanja,General Manager.

6/10 Aceptable

Viveta

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Bitter sweet
Pros - The “camp” site is wonderful, beautiful setting. Big rooms, spacious, with clean and comfortable facilities. We were a family of 8, with 3 little kids and all were comfortable in two large rooms. The food was excellent - plenty of choice and high quality, tasty meals. The camp site staff were very friendly and helpful. Cons: beware of additional costs that aren’t clearly stated when I booked. The car/driver that the hotel hires for the game drives is about $150/day and you pay cash directly to the driver. Unfortunately we were not told this until check out morning, and it caused some frustrations and haggling (leaving a bitter last memory). There is park fees that is paid directly to the park “office” right at the local airport strip, it is $80/adult/per night - again, paid in cash. Since we were a large group staying for 3 nights that’s a significant amount. I wish the hotel mentioned this to us upfront. We had to waste much time making several 1 hour drives to the town bank to withdraw cash. Electricity during the daytime 6a-6p is very limited in the rooms (just 1 or 2 sockets work). There’s no internet ever in the rooms but available in the lobby all day. While the game drives and the safari experience was amazing and will definitely bring us back to Masai Mara, I don’t think we’ll return to the Pride Inn.
Se hospedó 3 noches en febrero de 2023
Respuesta de John Karanja, el 20 feb. 2023
Dear Viveta,Many thanks for your patronage of our camp and for the review.We have noted that we met your expectations in terms of meals, accommodation and staff experiences. We however take note that the aspect of transport and park fee wasn't communicated well. We apologize for not meeting your expectation on this aspect and we request that you give us another chance in future to make the amends and ensure that your future stay with us is more memorable.Thank you once again.Kind regards,John Karanja,General Manager.