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Opiniones de Barcelo Funchal Oldtown

5 out of 5
Barcelo Funchal Oldtown
Rua Da Alfandega 9, Funchal, Maadeira

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 61 de 73 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 73 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 73 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 73 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 73 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.4/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alejandro Marcelino

Se hospedó 4 noches en marzo de 2024

10/10 Excelente

MONICA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente localização e qualidade de atendimento
Se hospedó 1 noche en agosto de 2023
Respuesta de Cristina Pérez, Directora General , el 26 ago. 2023
Cara Monica,agradecemos o seu tão generoso comentário.Ficamos felizes em saber que apreciou a excelente localização do nosso hotel e a qualidade do atendimento. A nossa equipa esforça-se para proporcionar uma estadia memorável e confortável para todos os nossos hóspedes. A proximidade com a Avenida do Mar e a Catedral do Funchal, bem como a variedade de lojas e restaurantes, torna a nossa localização ideal para explorar e desfrutar da maravilhosa culinária madeirense.Esperamos voltar a recebê-la em breve. Cordialmente,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

John, Sheffield

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Raymond, Ipswich

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 14 noches en abril de 2024

10/10 Excelente

SERGIO, DORAL

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and great location to walk around the old town
Se hospedó 3 noches en abril de 2024
Respuesta de Cristina Pérez, Directora General, el 1 may. 2024
Dear Sergio,Thank you very much for your kind feedback.It is heartening to learn that our central location provided the perfect base for you to explore the old town of Funchal. We are glad that the pristine cleanliness of our rooms, the impeccable condition of our facilities, and the attentive service from our team contributed to a flawless experience. We take pride in our modern amenities, which are thoughtfully designed for the comfort and satisfaction of our guests like yourself.We are especially delighted that you appreciated the modern design and the aesthetics of Barceló Funchal Oldtown, which we believe are integral in creating a charming and inviting atmosphere. Your positive feedback is incredibly motivating for us as we strive to deliver exceptional experiences for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous new hotel. Beautiful rooms. Exceptionally clean. Excellent location on quiet street. Delicious breakfast! I would stay here again and again.
Se hospedó 3 noches en abril de 2024
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 26 abr. 2024
Dear David, Thank you very much for your kind feedback.Your compliments regarding the impeccable cleanliness of our rooms, the exceptional state of our hotel, the high standard of service, and the quality of our room amenities are greatly valued. It is delightful to learn that our efforts to provide a superior guest experience resonated so well with you. The entire team at Barceló Funchal Oldtown takes pride in creating an environment that exudes comfort and elegance, and your recognition is the best reward we could ask for.We are also pleased to hear that our strategic location contributed to your enjoyment of the local cuisine and nearby attractions. Rest assured, the modern design and the special touches that reflect the island’s character are all there to ensure that every stay is a memorable one. Thank you for choosing us for your visit to Madeira, and for your recommendation.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Angela

Le gustó: Servicios
Barceló Funchal Oldtown was located in a great area. I traveled alone and they made my stay extra special. On my birthday there was a delicious chocolate cake and champagne in my room. Staff was amazing. Every single one! Thank you Barceló Funchal for such a wonderful experience! ☺️🥰
Se hospedó 3 noches en abril de 2024
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 24 abr. 2024
Dear Angela,Thank you for your positive feedback.It brings us immense joy to know that our location in the vibrant center of Funchal contributed to a memorable visit. We are particularly touched that the special attention we paid for your birthday, with a delightful chocolate cake and champagne, added a sparkle to your celebration.Our team is beaming with pride after reading your praise; every single member strives to deliver an exceptional experience to our valued guests. Thank you for acknowledging their efforts. At Barceló Funchal Oldtown, we are committed to creating wonderful experiences and it's heartwarming to know we succeeded with yours.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Marie-Eve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved this hotel and will definitely go back on our next trip to Madeira. Although in the touristic area, it was really quiet. There is no parking on site but one is conveniently located at a walking distance. We enjoyed the location closed by the water to walk at night after dinner. Staff is welcoming.
Se hospedó 3 noches en abril de 2024
Respuesta de Cristina Pérez, Directora General Barceló Funchal, el 24 abr. 2024
Dear Marie-Eve,We appreciate that you took the time to share your experience with us.It is delightful to hear that our central location, close to the water and the tranquil environment, significantly contributed to your enjoyable stay. While we understand the convenience of on-site parking, we are glad that the nearby parking facilities met your needs effectively.We are also extremely pleased to know that our staff's warm hospitality made a positive impact on your visit. Your commendations on the cleanliness of your room and the overall condition of our hotel are sincerely appreciated, as is your recognition of the room amenities designed for comfort and relaxation. Rest assured that we will continue to uphold these high standards that resonated so well with you.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

karey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So happy with this property! We will recommend to all and would return!
Se hospedó 2 noches en marzo de 2024
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 7 abr. 2024
Dear Karey,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

8/10 Bueno

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios
Property had a good location right in the centre of the old town surrounded by bars and restaurants. This however means some noise on an evening especially from an adjacent club which was annoying. The hotel is new and well maintained but lacking luxury that you would expect at a five star, for example minimum toiletries (you have to ask via app) and average bed. Breakfast was good and included egg station, hot and cold dishes however was busy and due to being serve yourself coffee sometimes you queued a long time for the coffee machine Comfortable stay for a few nights but for me a good 4 star quality not true 5*. Location excellent and staff were very helpful when I contacted them in advance when I asked for help
Se hospedó 3 noches en marzo de 2024
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 4 abr. 2024
Dear ElizabethWe appreciate that you took the time to share your experience with us.We are delighted to hear that you found our location to be excellent and appreciated the diligent efforts of our staff. It is also gratifying to know that our breakfast selection met your expectations and that the room cleanliness was to your satisfaction. We regret to hear that some aspects of your stay did not meet the high standards we strive to uphold. Please accept our apologies for any inconvenience caused by the noise from nearby venues. We understand the importance of a peaceful environment and will take your feedback into consideration. Regarding the amenities provided, our aim is to offer a seamless experience and we are currently exploring ways to ensure that our guests have immediate access to all the comforts they require. We acknowledge that the bed comfort did not live up to your expectations and we are continuously reviewing guest feedback to make improvements. Lastly, we apologize if the overall condition of the hotel did not reflect the luxury you anticipated; we are committed to providing a premium experience and will use your comments as an opportunity to enhance our facilities.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Robyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024

6/10 Aceptable

Martin, Beaconsfield

Viaje en pareja
Le gustó: Limpieza
Breakfast area is like a staff canteen. Soulless and poor quality food, dreadful coffee from the machines, miserable staff and not best place to spend New Year’s breakfasts.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 25 mar. 2024
Dear Martin,Thank you for your review.We are disappointed to hear that your breakfast experience did not meet your expectations and you found the quality and atmosphere not to your liking. Our aim is to provide a delightful dining experience with our B-LikEat breakfasts, designed around organic and seasonal local produce, and it seems we fell short during your stay. Additionally, we regret that you perceived our staff to be less than cheerful. It is our priority to ensure that all guests are met with the highest level of courteous service. We appreciate your candid feedback on room cleanliness and amenities, and we're glad to know that these aspects were satisfactory to some extent. We take pride in our commitment to maintaining a modern and comfortable environment for our guests.We look forward to welcoming you back. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Michael

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location and friendly staff. Surroundings can be noisy. Beautiful rooftop area with pool and amazing views.
Se hospedó 3 noches en marzo de 2024
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 13 mar. 2024
Dear Michael,Thank you for reviewing your stay with us.We regret to hear that the surroundings during your stay were not as tranquil as expected. Our central location offers both the convenience of proximity to local attractions and the vibrancy of urban life, which sometimes can carry a bit of noise. We continuously strive to provide a serene environment for our guests and appreciate your understanding.We are delighted to learn that you enjoyed the beautiful rooftop area and that the pool and views contributed to a memorable experience. It's also gratifying to know that you found our staff to be friendly and that the cleanliness and condition of our hotel, along with the room amenities and service, met your expectations to the fullest.We hope to see you again in the future. Kind regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

8/10 Bueno

roldig

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pretty good
Se hospedó 2 noches en marzo de 2024
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 13 mar. 2024
Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.The entire team look forward to welcoming you back for a future visit.Kind regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay right in the centre of Funchal
Se hospedó 4 noches en marzo de 2024
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 9 mar. 2024
Dear Guest, Thank you very much for your kind feedback.It's heartening to hear that our central location in Funchal contributed positively to your stay and that you appreciated the cleanliness of our rooms, the condition of our hotel, the level of service provided by our team, and the amenities we offer. Our dedication to ensuring a memorable stay is reflected in your satisfaction with the modern comforts and conveniences we've incorporated into our design and hospitality.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Cristina Pérez . General Manager, el 17 mar. 2024
Dear Mark,Thank you so much for taking the time of giving us your feedback.We are delighted to know that you have enjoyed your stay with us.Looking forqward to welcoming you in the future.Best regards,

2/10 Terrible

Antony, Dubai

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Cristina Pérez . General Manager, el 21 feb. 2024
Dear Mr. Antony,Thank you for your feedback. I'm sorry to learn that your experience wasn't up for your expectations.Please rest assured that we will have your review into consideration, to improve our services.Best regards

10/10 Excelente

Kristin

Se hospedó 3 noches en febrero de 2024
Respuesta de Cristina Pérez . General Manager, el 21 feb. 2024
Dear Kristin,Thank you for your evaluation.We are very happy to learn that you have enjoyed your stay with us. It's with a sense of accomplishment that we receive your feedback.Looking forward to welcoming you soon.Best regards,

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Cristina Pérez . General Manager, el 21 feb. 2024
Dear Mr. Richard,We are thrilled to hear that you enjoyed our hotel, to be perfect for exploring Funchal and its surroundings. It's great to know that you appreciated our stylish design and well-appointed rooms, as we strive to provide a comfortable and enjoyable stay for our guests. Best regards,

10/10 Excelente

peter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Echt een verrassing dit hotel, toplocatie en dicht bij de kerstsfeer, want daar gingen we voor. Zeker een aanrader. Je kan er ook goed eten.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 31 ene. 2024
Beste Peter, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons deugd te horen dat onze locatie en de nabijheid van de kerstsfeer aan uw verwachtingen hebben voldaan. We zijn blij dat u het eten bij ons ook goed vond en onze aanbeveling waard vindt.Uw opmerking over de kamerfaciliteiten nemen we ter harte en we streven ernaar om deze waar mogelijk te verbeteren, zodat uw volgende verblijf nog comfortabeler zal zijn.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet, Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Caroll-Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en enero de 2024
Respuesta de Cristina Pérez . General Manager, el 21 feb. 2024
Dear Mrs. Carol-Ann,Thank you so much for the time you took to give us your feedback.It's rewarding to see that you have enjoyed your stay in our hotel.Looking forward to welcoming you back soon.Best regards,

10/10 Excelente

Ylva

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 14 noches en diciembre de 2023
Respuesta de Cristina Pérez . General Manager, el 21 feb. 2024
Dear Ylva,Thank you for your feedback.We are delighted to see that you have enjoyed your stay in Funchal, in our hotel.We hope to welcome you back in the near future.Best regards,

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous
The second time I’ve stayed at the Barcelo - fantastic hotel in the heart of Funchal. The rooms are spacious, stylish and well equipped. The rooftop pool and bar area is stunning and the staff throughout are very friendly and welcoming.
Se hospedó 7 noches en enero de 2024
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 15 ene. 2024
Dear Mike,Thank you very much for your kind feedback.We are delighted to hear that your second visit to our centrally located establishment was fantastic and that you found the rooms to be spacious, stylish, and well-equipped. It's wonderful to know that the stunning rooftop pool and bar area contributed to your enjoyment. Our team is heartened by your comments on their friendliness and welcoming nature.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Heleno

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Cristina Pérez . General Manager, el 21 feb. 2024
Dear Heleno,Thank you for your evaluation. It's really important for us to receive your feedback and understand that our work results in a memorable stay.Best regards,

10/10 Excelente

JANETE GOMES

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Cristina Pérez . General Manager, el 21 feb. 2024
Estimada Sra. Janete Gomes,Antes de mais agradeço o tempo que dedicou ao nos dar a sua opinião.É com sentido de dever cumprido que recebemos o seu feedback.Esperamos poder recebê-la em breve no nosso hotel.Cumprimentos,

8/10 Bueno

Bjørn

Se hospedó 7 noches en diciembre de 2023
Respuesta de Cristina Pérez . General Manager, el 9 ene. 2024
Dear Bjørn,Thank you for taking the time to give us your evaluation regarding your recent stay in our hotel. We feel satisfied to see that you enjoyed the comfort and location and kindess of our staff.We look forward to the pleasure of welcoming you back on future occasions.Best regards,

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cristina Pérez . General Manager, el 9 ene. 2024
Dear Mr. Ian,Thank you for your feedback. We feel very accomplished to learn that you have enjoyed your stay with us.Looking forward to welcoming you back in the near future.Best regards,

10/10 Excelente

Leif

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Cristina Pérez . General Manager, el 9 ene. 2024
Dear Leif,Thank you so much for your feedback. It's with a sense of accomplishment that we learn that you have enjoyed your stay with us.We wish to welcome you back soon.Best regards,

10/10 Excelente

Simon, SALTBURN-BY-THE-SEA

Se hospedó 4 noches en diciembre de 2023
Respuesta de Cristina Pérez . General Manager, el 21 feb. 2024
Dear Simon,Thank you for your feedback.We are happy to learn that you have enjoyed your stay with us.We hope to be welcoming you soon.Best regards,

10/10 Excelente

Ann Marie

Se hospedó 3 noches en diciembre de 2023
Respuesta de Cristina Pérez . General Manager, el 9 ene. 2024
Dear Ann Marie,Thank you so much for your feedback. We are happy to learn that you have enjoyed your stay with us.Looking forward to welcome you back in the near future.Best regards,

10/10 Excelente

Rodrigo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Cristina Pérez . General Manager, el 21 feb. 2024
Estimado Sr. Rodrigo,Obrigada pelo seu feedback. É com satisfação que lemos que gostou da sua estadia.Esperamos poder recebê-lo novamente.Cumprimentos,

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic hotel, well placed in the Old Town. I love the interior design of the hotel, the bedroom and bathroom were fantastic. The buffet breakfast was amazing. All the staff were very friendly. Loved the bar and pool on the roof. A lovely hotel, would definitely stay here again. Thank you.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 28 nov. 2023
Dear David, Thank you very much for your kind feedback.We're delighted that the design of our establishment resonated with you, reflecting the unique charm of our island's architecture. It's also fantastic to know that our rooftop bar and exclusive rooms, complete with premium amenities, contributed to your comfort and relaxation. Furthermore, our team is overjoyed that our breakfast exceeded your expectations with its variety of healthy and organic local produce. Your kind words about our team’s friendliness are greatly valued, as we strive to offer a welcoming experience for all our guests.We look forward to welcoming you back for another memorable experience. Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Virginie

Se hospedó 1 noche en noviembre de 2023
Respuesta de Cristina Pérez . General Manager, el 9 ene. 2024
Dear Virginie,Thank you so much for your feedback. We are happy to learn that you have enjoyed your stay with us.Hope to welcome you back soon.Best regards,

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel in a great location
Se hospedó 6 noches en noviembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 18 nov. 2023
Dear Andrew, Thank you very much for your kind feedback.We're delighted to hear that you found our hotel to be in an excellent location, which we believe is perfect for exploring the vibrant city and enjoying the local cuisine. It's wonderful to know that the cleanliness of our rooms met your expectations, providing a comfortable and serene environment for your stay. We also take pride in our hotel's condition, reflecting our commitment to maintaining a high standard for our guests. Furthermore, your commendation of our service is greatly appreciated, as our staff strives to ensure a memorable experience for every guest. Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous hotel
Beautiful hotel in a great location - couldn’t fault it
Se hospedó 5 noches en noviembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 16 nov. 2023
Dear Mike, Thank you very much for your kind feedback.We're delighted to hear that you found our hotel to be beautiful and appreciated its convenient location. It's wonderful to know that our efforts to maintain cleanliness and provide top-notch service have contributed to a comfortable and enjoyable stay for you. Your recognition of the condition of our establishment and the comfort of our rooms is greatly valued, and we're thrilled that these aspects met your expectations.We look forward to welcoming you back for another memorable experience. Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Ellen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect! Would 100% stay again!
Wonderful! The location is amazing. Right in the middle of everything, short walk to almost everywhere you’ll want to visit. Absolutely perfect. The hotel staff were fantastic. Almost every person we interacted with went above and beyond. There were two ladies who worked in the evening that stood out, one in the bar and one at reception. So friendly, nothing was too much and they even helped us find more of the wonderful chocolates that you have in the room when you arrive! Breakfast is one of the best breakfasts we’ve had in a hotel. The egg maker man is wonderful and made our stay even more special. He even remembered our omelette choice for the next day and was happy, charming and just the best way to start the day. The buffet was well stocked, changed slightly every day and had something for everyone. The beds are HUGE and so so comfy. Choice of 3 pillows- pure luxury. The rooms were great. Wonderful shower, aircon worked well and everything was very comfy. I saw some recent reviews about noisy evenings, we had no issue and only once heard some noise in morning. The only thing that wasn’t 10/10 was one afternoon when we stopped at the hotel restaurant for lunch. There was some live music outside so it was super busy and everyone was having a great time. Unfortunately there weren’t enough staff serving so it took around 40 mins to get a drink which was sadly flat and the a further 40 mins for our starters. We would however recommend Noz- great food.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 7 nov. 2023
Dear Ellen, We appreciate that you took the time to share your experience with us.We are thrilled to hear that our prime location in the heart of Funchal made your stay convenient and enjoyable. Our staff takes great pride in providing exceptional service, and we are delighted that our team members at the bar and reception, as well as the egg maker at breakfast, made a positive impact on your stay. We appreciate your kind words about our comfortable rooms, luxurious bedding, and delicious B-LikEat breakfast buffet. However, we apologize for the delay in service during your lunch at our restaurant. We understand the importance of timely service and will work on improving this aspect for future guests. Thank you for recommending Noz Café Restaurant, and we are glad you enjoyed their food.We look forward to the pleasure of welcoming you back on future occasions. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

rhona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely spot to enjoy Funchal Hotel deserves its 5⭐️ rating
Se hospedó 3 noches en noviembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 6 nov. 2023
Dear Rhona, Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.It's with a sens of accomplishment that we receive your feedback and keep us motivated to keep presenting an excellent service to our guests.We look forward to welcoming you back on a future occasion. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Douglas

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

elisabetta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel in posizione centrale; molto comodo per ristoranti, negozi e passeggio
Se hospedó 4 noches en octubre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 4 nov. 2023
Gentile Elisabetta,Grazie per aver recensito il nostro hotel.Siamo lieti che abbia apprezzato la posizione centrale del nostro hotel, che offre comodità per ristoranti, negozi e passeggiate. La nostra posizione vicino all'Avenida do Mar e alla Cattedrale di Funchal è ideale per godersi la meravigliosa cucina di Madeira e scoprire le attrazioni della città.Ci fa piacere sapere che ha trovato la pulizia delle camere, le condizioni dell'hotel e il servizio soddisfacenti. Lavoriamo costantemente per mantenere elevati standard di qualità e comfort per i nostri ospiti.Grazie ancora una volta per aver scelto il nostro albergo. Saremmo felici di poterla ospitare di nuovo in occasione di un suo prossimo viaggio.Le porgiamo i più cordiali saluti.Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Neal J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A wonderful stay
We were vacationing on Madeira and found the hotel and staff to quite good. Wonderful accommodations, spacious rooms with all the amenities we could want. Excellent breakfasts each morning with a terrific omelette maker on staff. Great view from rooftop pool, exercise room operating 24 hours. Very good location with ocean just a block or two away.
Se hospedó 4 noches en octubre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 29 oct. 2023
Dear Neal, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed our spacious rooms with all the amenities you could want, as well as our excellent B-LikEat breakfasts with a terrific omelette maker on staff. It's great to know that you appreciated the view from our rooftop pool and the convenience of our 24-hour exercise room. Our central location near the ocean and various attractions is indeed one of our hotel's highlights, and we're glad it contributed to your enjoyable stay.We truly appreciate your kind words and positive feedback, and we are thrilled that our staff provided you with exceptional service during your vacation.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

kenneth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel - staff - and location
Se hospedó 4 noches en octubre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 14 oct. 2023
Dear Kenneth, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel lovely and appreciated its prime location. It's great to know that our staff made a positive impression on you, as we strive to provide excellent service to all our guests. Your satisfaction with the cleanliness of the room, hotel condition, and room amenities is truly rewarding for our team.Once again, thank you for your kind words and we hope to have the pleasure of welcoming you back in the future.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Incroyable !
Hôtel très propre. Très bien décoré. Personnel très aimable. Chambre et literie super. Piscine avec vue sur funchal et la cathédrale. Je recommande 1000 fois !!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Cristina Pérez, Directora General, el 11 oct. 2023
Chère Victoria, Merci de votre préférence envers notre hôtel Barceló Funchal Oldtown pour cette occasion et pour votre très aimable recommandation auprès de la communauté de voyageurs.Nous sommes ravis de savoir que vous avez apprécié la propreté de l'hôtel, la décoration et la gentillesse de notre personnel. Il est également agréable de lire que vous avez trouvé notre literie confortable et que vous avez aimé notre piscine avec vue sur Funchal et la cathédrale. Votre recommandation à 1000 fois est très appréciée et nous sommes heureux que vous ayez passé un excellent séjour chez nous.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Alicia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything about this stay was excellent!
Se hospedó 7 noches en septiembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 7 oct. 2023
Dear Alicia,Thank you for your positive feedback.We are thrilled to hear that you appreciated the cleanliness and condition of our hotel, as well as the room amenities. Our team takes pride in providing a comfortable and enjoyable stay for our guests. It's also great to know that our service met your expectations, and we will continue to strive for excellence in this area.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Extremely clean with very comfortable bed. Centrally located. Very enjoyable stay.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 28 oct. 2023
Dear Paul, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel extremely clean and appreciated the comfort of our beds. Our central location is indeed a great advantage for our guests to explore the beautiful city of Funchal and its surroundings. We are glad that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Claudio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en septiembre de 2023
Respuesta de Cristina Pérez . Directora Geral, el 5 oct. 2023
Estimado Sr. Cláudio,Agradeço a sua preferência pelo nosso hotel. É com um sentido de satisfação que recebo o seu feedback. Espero ter o gosto de recebê-lo novamente no nosso hotel.Cumprimentos,

10/10 Excelente

David, COLWYN BAY

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
An absolutely excellent brand-new conversion of a former embroidery factory in the centre of town. Lovely staff. Excellent facilities in bedrooms and very well situated for all the attractions of Funchal. Highly recommended.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Cristina Pérez, Directora General Barceló Funchal , el 2 oct. 2023
Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that you appreciated the excellent facilities in our bedrooms and our prime location in the heart of Funchal. Our team takes great pride in providing exceptional service, and your kind words about our lovely staff are truly appreciated. It's fantastic to know that you found our hotel's history as a former embroidery factory and its modern design appealing, as we strive to create a unique and memorable experience for our guests.Once again, thank you for your high recommendations and for highlighting the various aspects of our hotel that contributed to your enjoyable stay.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Trinh

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great upscale hotel in Funchal
This hotel's location is absolutely fantastic if you are planning to explore Funchal. Lots of great restaurant options within 5 minutes walk, right by the water, and easy taxi access for transport. Check in and out was easy. Friendly reception staff. Great breakfast buffet, probably one of my favourites of all the hotels I've stayed. Great chef making the best omelettes - I had one every day. Lots of healthy options and good selection of espresso drinks through their machine. The breakfast staff work very hard and are always hustling. There is a small number of outdoor seating, which I really appreciated and tried to take advantage of when the weather is nice. Our king size bed was very comfortable and the decor is very chic in keeping with the rest of the hotel decor. All the towels were clean and plush. Bathrobes offered with slippers. Nespresso coffee machine, although we didn't use it. Shower pressure was very good. Pool area was nice, great for lounging and beautiful views. It can get quite busy and seating might be limited when the weather is nice. One thing to note - no parking if you are driving. We decided against renting a car and just using taxi or Bolt. Will come back in the future when I return to Madeira.
Se hospedó 6 noches en septiembre de 2023
Respuesta de Cristina Pérez, Directora General, el 24 sept. 2023
Dear Trinh, Thank you for your positive feedback.We are delighted to hear that you enjoyed our central location, making it easy for you to explore Funchal and its wonderful restaurants. It's great to know that our check-in and check-out process was smooth, and our reception staff were friendly. We appreciate your kind words about our B-LikEat breakfast buffet, and we're glad you enjoyed the omelettes and outdoor seating. Your compliments on our comfortable king size bed, chic decor, and well-equipped bathroom are also much appreciated. We understand the importance of parking, and we apologize for any inconvenience caused by the lack of on-site parking. Nevertheless as the hotel has a central location it's easy to access many options around. We are thrilled to know that you enjoyed our pool area and its beautiful views, and we hope you had a relaxing time there.We look forward to welcoming you back on a future occasion. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Kristina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great central location. Clean and nice staff.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Cristina Pérez, Directora General , el 31 oct. 2023
Dear Kristina, Thank you for your positive feedback.We are delighted to hear that you appreciated our central location and found our hotel to be clean. Our team takes great pride in maintaining a high standard of cleanliness and providing exceptional service to our guests. It's wonderful to know that our staff made a positive impression on you during your stay.We look forward to welcoming you back on a future occasion. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 Excelente

Dennis

Se hospedó 3 noches en septiembre de 2023
Respuesta de Cristina Pérez . General Manager , el 5 oct. 2023
Dear Dennis,Thank you so much for your preference. We are happy to learn that you have enjoyed your stay with us.Looking forward to welcoming you soon.Best regards,

10/10 Excelente

Marie, Windsor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is new beautiful decor small boutique style small rooftop pool overlooking ocean near everything lovely helpful staff I have stayed there twice will stay there again
Se hospedó 5 noches en septiembre de 2023
Respuesta de Cristina Pérez, Directora General , el 12 sept. 2023
Dear Marie,Thank you for your positive feedback.We are thrilled to hear that you enjoyed our beautiful decor and boutique style, as well as our rooftop pool with ocean views. It's great to know that our prime location near the city center and our friendly, helpful staff contributed to your positive experience. We appreciate your loyalty and are delighted that you have chosen to stay with us twice already.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown