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Opiniones de Cloud Mist Resort and Spa

3.5 out of 5
Cloud Mist Resort and Spa
Panchgani - Mahabaleswar Rd, Wai, MH

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 2 de 5 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 5 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 5 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 5 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 5 opiniones" "

6.6/10

Limpieza

7.0/10

Servicio y personal

6.6/10

Servicios

7.0/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location is best and the vie was pretty beautuful. Had fun with family
Se hospedó 2 noches en septiembre de 2019
Respuesta de Ashwin Singh, el 6 oct. 2019
Dear Sir/Madam, Thank you for your valuable feedback.

2/10 Terrible

Cliente verificado

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Insects in food, broken pool. Bad behaviour of staff
Se hospedó 1 noche en agosto de 2019
Respuesta de Manager, el 21 sept. 2019
Dear Sir, Thank you for your valuable feedback. We apologize if any inconvenience happen to you. We will look out in this issue.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Infinity pool and view was something new. Food that was ordered in the room was good. Breakfast buffet average.But hotel management needs to be improved. Wifi doesn’t work most of the time. Valley view for delux rooms are actually not a valley view. There was terrace of restraunt that was hindering the view. This was for most of the delux rooms. There were some big mosquitoes that entered the room but hotel management did not have a spray to kill them. That was quiet shocking. We had to kill those mosquitoes by ourself. This property can improve a lot. Overall it was a pleasant stay
Se hospedó 2 noches en agosto de 2019
Respuesta de Hotel Manager, el 3 sept. 2019
Dear Sir, Thank you for your valuable feedback.

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en julio de 2019
Respuesta de Manager, el 17 jul. 2019
Dear Guest, Thank you for your valuable feedback

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the property and enjoyed the stay :) Food was absolutely fresh and tasty too .... a bit pricy but worth it :)
Se hospedó 2 noches en julio de 2019
Respuesta de Manager, el 16 jul. 2019
Dear Guest, Thank you for your valuable feedback