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Opiniones de Mimosa Hotel Melaka

3 out of 5
Mimosa Hotel Melaka
No: 108, Jalan Bunga Raya, Malacca City, Malacca

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 16 de 145 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 65 de 145 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 50 de 145 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 145 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 145 opiniones" "

7.2/10

Limpieza

7.4/10

Servicio y personal

7.4/10

Servicios

6.6/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Danny

Viaje familiar
The hotel is quite run down. However the price is reasonable as the area is quite near to Jonker Street. It would be nice if they do a little up keep.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Siow

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Hotel
I booked 2-day stay for my parents. Concerned about the service, daily housekeeping, clean room and drink bottles, hot water supply (but beware if it's near the weekend, as many people come, the water may be lukewarm), However, the beds and sheets are old style sheets. The lighting is a bit dim and a bit noisy at night. Couldn't find the record when check in， fortunately the staff was very friendly and patiently to solved it.
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en diciembre de 2019

8/10 Bueno

Romeo

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Suka sebab dekat dgn bandar.. So jln kaki pon ok.. Tak suka sbb bilik 103 ada bocor skit.. So air aircond meleleh.. Lain semua bagus dan baik..
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Penghawa dingin tidak sejuk Tukar bilik Peti ais pulak xsejuk, cair aiskrim
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
have its own car parking place, very convenient.
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Mohamed Arshad Bin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Short trip
Good stay
Se hospedó 3 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to walk to food areas
Se hospedó 1 noche en agosto de 2019
Respuesta de Ady, el 22 ago. 2019
Dear sir/madam, Thank you for your kind review. We looking forward to welcome you again! Regards Ady Mimosa Hotel

6/10 Aceptable

Timothy, Shah Alam

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Location is good .. within walking distance to major attractions and lots of foods within vicinity. However, the hotel rooms are old and run down. My room lacks of lighting at night but day time, the window helps.
Se hospedó 1 noche en mayo de 2019
Respuesta de Ady, el 14 jun. 2019
Dear Timothy, Thank you for taking your time to provide us with your review. We are delighted to hear that you have a pleasant stay with us. And we will look into your highlighted matter for future improvement. We are looking forward to welcome you back in the future. Warm regards Ady Operation Manager

10/10 Excelente

Pirashini, Port Dickson

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reli loved the room. But its just the tv was nt functioning. Its ok... please make sure the nxt customer dsnt receive d same.. 🤗
Se hospedó 1 noche en abril de 2019
Respuesta de Ady, el 28 abr. 2019
Dear Pirashini, Thank you for taking your time to write us your review. We are glad to hear that you are happy with the room, however, please accept our sincere apologize regarding the tv channel and worries free, as we have upgrade our cable channel with better clearer tv show! We are looking forward to welcome you again in the future! Regards Ady Operation Manager

8/10 Bueno

DennisKhew

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
We booked 3 rooms for a 2 night 3 generations family vacation. The very basic rooms cleanliness are acceptable. Bed sheets & pillows are clean. This is the 2nd time we stayed in this hotel as some of our more frequent hotels are fully booked. This hotel is a little old but the upkeep is still good. We observed some upgrades to the bathroom like new tiles & a rain shower. Additional aircon fan coil unit is added to one of our connecting rooms which I believe that the centralized aircon had ran out its useful course & no longer able to perform its task. If at full occupancy rate, I predict there will be a comfort problem. A sincere piece advice to the mgmt is that you can consider changing all the towels to new ones. Your towels look like rags. So if you really change all your towels, don't throw away the old ones, they can immediately be used as rags. Good Nyonya food is serve at Samfu restaurant at G level. A must try if you are staying in this hotel. Had dinner there & everyone was happy. Reservation is required to avoid disappointment during weekends.
Se hospedó 2 noches en marzo de 2019
Respuesta de Ady, el 8 abr. 2019
Dear Mr Dennis, Thank you for taking your time to provide us with your review. We are delighted to hear that you have a pleasant stay with us especially on our hospitality. We would like to thank you for your suggestion and we have take an immediate action by placing our towel to new ones. We are looking forward to welcome you back in the future. Warm regards Ady Operation Manager

8/10 Bueno

Richard, Singapore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close to shops and easy to navigate. Ample Carpark.
Se hospedó 2 noches en noviembre de 2018

10/10 Excelente

Albert, Johor

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
For the price we paid, this is a very good hotel with good location near Jonker Walk and many others. The overall cleanliness scored high. Much can be improve if you allow free car parking for confirmed booking. Carpark is RM5. I arrive at 11:50am, receptionist checked my booking as confirmed and is fully paid still refused to let me check in till after 2pm. Free Carpark not allowed unless I have checked in after 2 pm. Later at 1:30pm still can not check in. If the Hotel is full, I could understand but the car park was only about 5% filled, no tour bus around the whole duration of our stay. I waited for 2 hours at the lobby do see very few people checking in or out or leaving the hotel. Even at night, still less than 5% cars parked and no tour bus. Next morning at 7am ~9:30am, while reading the Newspaper at the lobby, I still see no Hotel customers. I would have changed to another hotel that had vacancy to check in at 12pm if the payment to Mimosa was not done. Check out is 12pm to mean that we can only stay for 22 hours with the strict 2pm check in even if the hotel is empty.
Se hospedó 1 noche en noviembre de 2018

6/10 Aceptable

Sazalina

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Small room
Bilik yg kecil dan seperti hotel lama. Kebersihan bilik air memuaskan
Se hospedó 1 noche en noviembre de 2018

2/10 Terrible

Albert

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel cancel my booking,not valid reason given. Please don't book or be careful in booking this hotel
Se hospedó 1 noche en julio de 2018

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2018

8/10 Bueno

Tung, Ho Chi Minh City

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff is friendly, room is clean. Will choose again if there is a chance to Malaca again.
Se hospedó 1 noche en febrero de 2018

8/10 Bueno

いし, Tokyo

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
宿泊当日に急遽予約しました。部屋には冷蔵庫があり、無料の水もありました。部屋自体は快適だった。Wi-Fiの電波が弱く、ほとんど使えませんでした。バスアメニティにひげそりが無かったのが不便だった。
Se hospedó 1 noche en mayo de 2018

6/10 Aceptable

Bc

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Double charge of Taxes and fees
Overall is comfortable, only the bath curtains is dirty. Online booking already included taxes and fees, yet the hotel said its a must to collect on the hotel side ! Also online booking is MR$60 more expensive than walk in.
Se hospedó 1 noche en junio de 2018

8/10 Bueno

Hee Teik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2018

6/10 Aceptable

Jane, Kuala Lumpur

Le gustó: Servicio y personal
No le gustó: Limpieza
Stay here because close to Tourist attractions.
Toilet floor is sticky and fridge is dirty. No hair dryer in the room. They will supply on request only, that is a bit troublesome for me.
Se hospedó 1 noche en abril de 2018

6/10 Aceptable

Cliente verificado

Good location but not staff service.
Staff not helpful to get grab car for party of 5.

6/10 Aceptable

佐藤, 北海道

普通のホテルです。
可もなく不可もない普通のホテルです。川下りのボート乗り場まで徒歩で２０分くらいで行けます。出発の朝バスターミナルまでタクシーを頼んだのですが、親切に対応してくれて、タクシー代も相場の半額くらいで行く事ができました。
Se hospedó 2 noches en febrero de 2018

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Hotel is located in town
Friendly and helpful staff. The hotel is located in town. Lots of shops and eating outlets nearby. Nearby all major tourist attraction.
Se hospedó 3 noches en febrero de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Good location. Within walking distance to most tourist locations. Convenient parking space available
Se hospedó 1 noche en enero de 2018

8/10 Bueno

Nurhani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2018

6/10 Aceptable

Lily, Singapore

Good location
Close proximity to Jonker Walk and The Shore. I enjoyed the herbal tea sold by an elderly man just outside Mimosa Hotel. Never missed this whenever I am in Malacca. Madam King department store which is a few doors away, is also a nice place for shopping. The hotel is also conveniently located with easy accessibility to food, fatty popiah and the cockles at the back alley. I have stayed in Mimosa Hotel many times.
Se hospedó 2 noches en enero de 2018

6/10 Aceptable

Nasha Azureena

No le gustó: Limpieza
Se hospedó 1 noche en enero de 2018

6/10 Aceptable

Constance

No le gustó: Condiciones de la propiedad
Simple non fussy stay
Average. Minimal basic necessities provided. Additional towel is charged. Ample parking lots that is visible to some rooms. I appreciate rooms being made up daily
Se hospedó 3 noches en enero de 2018

6/10 Aceptable

Suketha, Singapore

Hotel close to amenities
Stay at hotel was comfy. Room for improvement in toilet cleaninless. Towels need to be sterlized. Overall stay was OK.
Se hospedó 2 noches en diciembre de 2017

2/10 Terrible

CL, Singapore

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very convenience for shopping and food
The services staff was rude and defensive. Overall experience is sucks on this hotel.
Se hospedó 2 noches en diciembre de 2017

8/10 Bueno

Roslan, Seremban

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel and nice location too.
Room is clean, staff service is goods. The location in town made easy for visitor working around. Only a television the signal is bad to watch. This hotel recommend to stay.
Se hospedó 1 noche en noviembre de 2017

8/10 Bueno

Mohamed Arshad Bin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good
Se hospedó 3 noches en noviembre de 2017

8/10 Bueno

Ken, kuala lumpur

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good location
Staff was friendly, giving options to choose whether it’s 2 single bed or 1 queen bed. Room was clean and tidy.
Se hospedó 1 noche en noviembre de 2017
Respuesta de fendy, el 30 nov. 2017
Thank you for your good feedback. Hope to serve you again in the future and we will maintain our good service.

6/10 Aceptable

Chew

No le gustó: Servicio y personal y condiciones de la propiedad
Need to improve
They apply strict rule on 2pm check-in. Water heater was faulty (Room 101)
Se hospedó 1 noche en octubre de 2017
Respuesta de Kim Mei Ee, el 5 nov. 2017
Thank you for your feedback . We have taken note on the areas which did not met your expectation and is looking at further improvement to ensure we provide the necessary facilities and services to our guests. Meanwhile , we looking forward to welcome you back in near future.

6/10 Aceptable

ushizo, 日本

使い勝手は悪くないです
アメニティは歯ブラシのみ、ドライヤーなし、シャワーのお湯は10分くらいしないと温まらない、102号室の階はエレベーターではなく階段で荷物を運ぶ必要があるなど、多少の不便はありました。 ただ、立地は悪くないし、フロントで自転車のレンタルもできたのがよかったです。

8/10 Bueno

Beh

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
レストルームの扉があかない
部屋自体は清潔で最低限の物はそろってるので文句なし。ただ、レストルームの扉が閉まりにくいと思っていた。夜寝るまえに、レストルームの扉をきちんと閉めたいと少し力を入れて閉め、きちんと閉まったので、就寝。翌朝トイレを利用しようとしたところ、なぜかロックされて開かず、従業員を呼ぶはめになった。

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
service from the heart
It was my 3rd stay with Mimosa, we regret our decision on booking with The Shore Residents as the manager was unfriendly, rude he shouldn't even be in the service industry; as it was Malaysia school holiday & with a 5 month old baby we seek his help we were told to join the q through after q-ing for 2 hrs we are still in the q the manger told us we are short of staff there's nothing I can do hence we cancel our booking with the Shore & swear never to go back. On the contrary, staff at mimosa was friendly, as we have a series of unhappy event at The Shore I seek the staff assistant to check us in so we can settle our 5 month old boy the housekeeping knew our room when we requested for amenities it was delivered & always with a smile. A lesson learned from this trip don't change hotel for luxury & indulgence stick with what you are familiar, Mimosa hotel is the choice if you don mind a small hotel, with only 5 floor some rooms only access through the stair but for the service I would recommend travellers going to Malacca to stay here hence I gave all 5* rating for this eventful trip I had

6/10 Aceptable

JR, KL

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Good staff but old hotel requiring major upgrade
Overall good clean hotel. Had a pleasant one night stay in room 508 at level 5. But the hotel being old, expect many minor faults with the room. Not all sockets were working, refrigerator was not in good condition, weak water pressure, shower leaking, sink hole cover was stuck, the carpet in need of proper cleaning, slow WiFi, old air-conditioner that only blows air at one temperature no matter how you set it (and the list goes on)... However, thumbs up to the staffs for their prompt response to our complains on the bathtub and refrigerator. We were also allowed to check in early as there were rooms available. Great location with many eateries nearby, short walk across river to Jonker street, 7-Eleven located right in front of hotel and also ample car parks. But hope hotel can get a major upgrade soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Improve on toilet pipelines and tv channel
Room condition is nice. Only the toilet need to be improve. Because the pipeline quickly clogged after we used it. If possible, they can add on the TV channel because the current TV channel is quite limited.

8/10 Bueno

CherBeng

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great travellers choice. Central of Malacca

10/10 Excelente

LEE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
convenient and clean
Great for local food'

6/10 Aceptable

Kee, IP

Moderate
The good things is parking area with guards. Location is not bad. The drawback is the room lighting is not so friendly, cannot adjust the brightness of the light. There are mosquitos my room, please spray the mosquitoes killer in the hotel.

6/10 Aceptable

Loong Hoon

Le gustó: Comodidad de las habitaciones
2nd visit
Room is still OK. A bit run down need some renovation

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Unpleasent stay
Not confortable,smells of unpleasent smoke whilst entering and out going at hotel lobby.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

liyan

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
交通方便，干净整洁
打的过去的，师傅都认得。房间舒适度蛮高的，入住在1楼的房间但需要自己提着行李走楼梯~~前台不会中文看不到有其它的服务人员，只有2楼以上的才可以使用电梯，这个有点奇疤了~~

8/10 Bueno

stephen hon

Le gustó: Servicio y personal
Near too jonker street
Mineral water should free of charge in stead of we are guest still need to buy at counter.