Dear Mr. Abraham, Thank you for your stay at ibis Styles Malang during your visit at Malang. On behalf of all the Team and myself, I sincerely apologize for all the inconveniences..We really appreciate that you bring up the issue regarding empty reception and room information to our attention. We already take some steps to improve our services and update our room informationWe are looking forward to have the chance to welcoming you again in near future.Sincerely yours,

Dear Mr Yuwanta,Greetings from Ibis styles Malang.Thank you for your comments related to your recent stay with us.We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

Feel welcome Mrs DonnaWe are very grateful for your time to provide a special star rating and good review for our hotel. We continue to strive to maintain the quality of our service for all visiting guests and hope that your next visit will still be memorable. Sincerely

Feel welcome Mr. Mohamad RiduanWe are very grateful for your time to provide a special star rating for our hotel. We continue to strive to maintain the quality of our service for all visiting guests and hope that your next visit will still be memorable. Sincerely

Dear Ms Ginna,Thank you for your kind review about your recent stay at ibis Styles Malang!We very much appreciate your comments regarding our facilities and staffI'm pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future!Best Regards

Dear Mr DillonThank you for your review of your stay at ibis Styles Malang!My team and I are delighted to read you had an enjoyable stay with us. Your encouragements are our motivation to continuously bring the best services to our GuestsThanks again for your time. It will be a pleasure to welcome you back to ibis Styles MalangBest Regards

Dear guest, Feel Welcome Thank you for taking the time to tell us about your experience at ibis Styles Malang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Malang, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem regarding room quality control and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ina Rianawati General Manager

Terima kasih untuk skor dan review yang baik Kami nantikan kedatangan Anda dan keluarga kembali di ibis Styles Malang

Terima kasih untuk nilai dan ulasan yang baik Untuk masukan mengenai gantungan baju telah kami sampaikan kepada pihak manajemen. Dan berkaitan dengan suara bising karena dekat dengan lift, kami mohon maaf sebesar - besarnya.

Thank you

Thank you for your feedback

Dear Guest, Feel Welcome Thank you so much for sharing your experience during your stay with us We will be so glad to welcome you again in the future

Thank you for your feedback

Dear Guest, Thank you for your compliment about our facilities Please come again and stay with us for your next visit to Malang Best regards

Dear Guest Thank you for your great feedback Its our pleasure to welcome you back here again next time Best Regards

Dear Guest Thank you for your feedback, we do apologize for the inconvenience during your stay. We already found some case with similar problem with yours that the voucher to hotel different with the one send to guest. We are trying our best to solve this issue with concern agent. Thank you so much for your understanding

Dear Guest Thank you for spare your valuable time to give feedback about your stay. We do apologize for the wifi connection that make your stay less memorable, we will try to seek another solution for this matter Thank you

Dear Guest Thank you so much for your kind feedback and score, we will be glad to welcome you here again in your next visit to Malang

Dear Mr Edward Gunawan Thank you for staying with us. We do apologize for the inconvenience during your stay. We would like to give our best services to all of the guest, however we also want to let you know that children usually use sharing bed with parents. For the next stay with us we suggest you to take room and breakfast package and input 4 adults to ensure you get 1 additional bed and 2 additional towel in the room, since for room only package we usually provide for 2 persons Thank you so much for sharing your experience with us. Best Regards

Dear tamu yang terhormat, Terima kasih telah menginap bersama kami, kami mohon maaf untuk ketidaknyamanan yang terjadi selama Anda menginap di ibis Styles Malang. Adapun masukan yang Anda berikan telah kami bagikan dengan tim yang bertugas sebagai acuan perbaikan layanan kami. Kami nantikan kedatangan Anda kembali Best regards

Dear Valued Guest, Thank you for sharing your experience with us. We do apologize for the unpleasant memories that you had during your stay. We already shared your comment to all the team. We hope to meet you again in the future with better services Best Regards

Dear Valued Guest Thank you for sharing your experiences during stay with us. We do apologize for the inconvenience that happened because of our location. We hope to meet you again in the future Best Regards

Dear Tamu yang terhormat, Terima kasih untuk ulasan yang sudah Anda berikan, Kami nantikan kedatangan Anda kembali Best Regards

Dear Valued Guest Thank you so much for your kind feedback We will be glad to welcome you again in your next visit to Malang Best regards

Dear Valued Guest Thank you so much for your kind feedback. We are glad to know that you had a memorable stay. We do apologize for the minimum menu of Western food during breakfast time We will be glad to welcome you again in your next visit to Malang Best regards

Dear Valued Guest Thank you so much for your kind feedback We will be glad to welcome you again in your next visit to Malang Best regards

Dear Christine, Thank you very much for your great score and we are looking forward to welcoming you back at ibis Styles Malang. Sincerely yours, Ina Rianawati General Manager

Dear Mr Thomas Thank you for your kind score, we will be glad to welcome you here again

Dear Valued Guest, Thank you so much for your kind comment about us. We will be glad to welcome you again here

Thank you for your kind score about our properties

Dear Mr Guan Thank you for a good score for us Can;t wait to meet you again in your next visit to Malang Have a nice day!! Regards Ina Rianawati General Manager

Dear Valued Guest Thank you for staying with us during your visit in Malang. We do apologize for all the inconvenience during your stay. It so sad to read your comment about your experience during your stay with us. We are sorry because our location was on main street and no taxi standby near the hotel, so we need some time to call taxi for all the guest. We also want to apologize for the lack of facilities that make your stay less memorable We always try to improve our services, so every single comment are really precious, we already share your though to all of our team Best regards Grandi Sumeitro General Manager

Selamar Pagi.. Terima kasih untuk komentar yang sangat baik mengenai pelayanan kami, kami sangat senang bisa memberikan kenyamanan selama Anda berada di Malang. kami juga berharap Anda dan keluarga akan senantiasa menjadi bagian keluarga besar ibis Styles Malang Kami tunggu kedatangannya lagi ya.. Selamat berakhir pekan Salam Hangat Grandi Sumeitro General Manager

Dear Ms Sophie Merci de rester avec nous pendant vos vacances à Malang, nous sommes heureux de savoir que vous avez un séjour confortable dans notre chambre. Nous nous excusons également pour les services de restauration qui ne répondent pas à vos attentes. Nous partageons votre réflexion à l'ensemble de notre équipe, afin que nous puissions améliorer nos services à l'avenir Nous attendrons votre prochain séjour avec nous Je vous remercie Best Regards Grandi Sumeitro General Manager

Dear Mr James Thank you for staying with us during your visit in Malang We are glad to know that you have a pleasant stay with us We hope to meet you again in your next visit to Malang Thank you Best Regards Grandi Sumeitro General Manager

Dear Mr Erik Takk for at du bodde hos oss under ferien i Malang. Vi er glade for å vite at du har et hyggelig opphold i Ibis Styles Malang. Vi ønsker også å be om unnskyldning for noen av våre fasiliteter som trenger vedlikehold Vi håper å møte deg igjen i ditt fremtidige besøk til Malang, og for den tiden håper vi at du blir lengre enn før Best regards Grandi Sumeitro General Manager

Kära gäst Tack så mycket för dina vänliga kommentarer om vårt hotell och faciliteter. Vi är glada att veta att du har en trevlig vistelse under din semester i Malang. Vi vill också be om ursäkt för lukt av rök i ett av rummen, vi informerar redan avdelningen om detta problem så att vi kan erbjuda bättre tjänster i framtiden Vi kommer gärna välkomna er och din familj igen i framtiden Vänliga hälsningar Grandi Sumeitro General Manager

Dear Ms. Shirley, Thank you for visiting Malang and staying with us at ibis Styles Malang and taking the time to let our guests know how you feel about us. It is good to hear that you feel satisfied with our service during your stay with us. We also value your comments about your parking area, however since we cannot make it bigger, we can assist you by providing free valet service upon your arrival during high season. We are looking forward to see you again in Malang, Ms. Shirley. Warmest regards, Grandi Sumeitro General Manager

Dear Guest, Greetings from ibis Sytles Malang.. Thank you for your recent visit to ibis Styles Malang and it is delighted to know that you enjoyed your stay. We are very thankful to receive your delightful review and it has been passed to our team. This will certainly motivate them and us all to keep up the good work. Thank you again to take your time sharing your experience, and we hope to welcome you back in the near future. Sincerely yours, Grandi Sumeitro General Manager

Dear Bapak Andrias, Merupakan kepuasan dan kebanggaan bagi kami, keluarga besar ibis Styles Malang, bisa mendapatkan komentar yang baik dari Anda. Tidak lupa kami sampaikan terimakasih atas kesempatan yang telah di berikan kepada kami untuk bisa memberikan layanan terbaik kami bagi ibu dan keluarga selama tinggal bersama kami. Kami juga memohon maaf untuk fasilitas WiFi yang kurang memuaskan, untuk itu kami telah melakukan perubahan provider guna memberikan layanan yang lebih baik kedepannya. Kami senantiasa berusaha memberikan layanan yang terbaik dari waktu ke waktu, karenanya masukan dan pengalaman selama Anda bersama kami sangat penting untuk meningkatkan kualitas pelayanan kami . Kami harap ada kesempatan lain untuk kami menerima kedatangan Anda kembali. Hormat Kami, Grandi Sumeitro General Sumeitro

Dear Guest, Greetings from ibis Styles Malang.. Thank you for your recent visit to ibis Styles Malang and it is delighted to know that you had enjoyed your stay. We are very thankful to receive your delightful review and it has been passed to our team. This will certainly motivate us to keep up the good work. Thank you again for taking your time sharing your experience, and we hope to welcome you back in the near future. Sincerely yours, Grandi Sumeitro General Manager