4/10 Malo
Gary T.
14 ago. 2022
Tired and needs Improvement
The actual location of this property is roughly 3km away from the Vrbo information listed. Making it Impossible to find (I am familiar with the area) but “no signage” until you reach the gate.
Our host “managed services” didn’t meet us, and direct us to the property until 17:00hrs, making us wait on the main road. Then when at the property, a cleaning team was still working.
We had to pin drop location to book a taxi, that’s how hidden this place is.
The whole villa, has a feel of “that will do”about it, tired furniture and poor Wi-Fi for hosting 9+ people.
People with allergies, beware! The villa has residential “wild cats” known issue to them, but choose to do nothing about it, blaming guests for feeding them. Each day they leave the remains of there hunting spree around the patios. Whilst friendly they are constantly begging around meal times.
The relief of AC is free only from 21:00hrs to 09:00hrs, which during our week kept tripping the electric and required resetting most nights to get a good nights sleep, if that was possible in the paper thin nappy wrapped mattresses.
The host Toni accused us of taking the patio umbrella to the beach and breaking it. Pointing out that this is the third replacement. Wholly inaccurate and offensive to us all. Suggest he purchases a better quality product.
On checkout, we were forced to leave the property whilst some people were waiting for taxis, appallingbad customer service,
The pool was dirty, and the host blamed ourselves for bringing sand back from the beach! Once again false!
As a family group, we overall had a great week together, however this level of service is so poor, it’s important to share.
Gary T.
Se hospedó 7 noches en agosto de 2022