Geesh, we assume they did bring you towels judging from the 5/5. As we stated in other reviews, the city has been running low on water. We have 30,000 litre redundant tanks, but since we were full they ran out. However, within a couple hours, we brought in water trucks to fill the tanks. We're going to purchase additional towels to better accommodate water emergencies.

Gracias!

Yes we are just a few minutes away from the airport and can arrange transportation to and from. Thanks for staying with us.

Gracias, Ileana .

Todas las habitaciones deben tener jabón líquido para manos en el baño y champú/gel de baño líquido en la ducha. No damos jabón duro porque nuestros huéspedes se quedan solo una noche y nosotros 40 barras de jabón desperdiciadas por noche por 365 días son casi 14,000 pequeñas barras de productos de desecho que dañan el medio ambiente. Sin embargo, vendemos pastillas de jabón de marca en el vestíbulo. All rooms should have liquid handsoap in the bathroom and liquid shampoo/bodywash in the shower. We don't give hard soap because our guests stay one night only and we 40 wasted bars of soap per night times 365 days is nearly 14,000 environmentally harmful little bars of waste product. However, we do sell bars of brand name soap in the lobby.

Agradecemos que se haya quedado con nosotros.

gracias!

We will have them inspect all of the bathroom curtains. As far as towels, we have recently purchased additional towels. Our supply was low and they were probably still being washed when your room was done. We always have them on hand in the evening. This problem should be rectified. If clients wouldn't take our towels, we wouldn't run low. However, we understand that's part of the business.