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Opiniones de TownePlace Suites by Marriott Manchester

2.5 out of 5
TownePlace Suites by Marriott Manchester
686 Huse Rd, Manchester, NH

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 352 de 641 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 179 de 641 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 62 de 641 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 641 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 641 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Mayrobi

Le gustó: Limpieza y condiciones de la propiedad
..
Se hospedó 7 noches en junio de 2023
Respuesta de jingraham, el 30 jun. 2023
Thank you for your valued feedback. We hope to see you again.

10/10 Excelente

Mabel, Puerto Rico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación, muy cómodo, perfecto!
Placentera y tranquila, volveré al hotel cuando vuelva a Boston.

10/10 Excelente

Crystal, Concord

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean room and good privacy.
Se hospedó 1 noche en abril de 2024
Respuesta de jingraham, el 30 abr. 2024
Thank you for your positive feedback. We hope to see you again!

10/10 Excelente

Gisela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de -Juliana Allen, el 21 abr. 2024
Dear Gisela,Thank you for taking the time to review your recent stay at the TownePlace Suites in Manchester.We look forward to hosting you again.

10/10 Excelente

Angel

Le gustó: Servicio y personal y condiciones de la propiedad
Great place for the money and very convenient location.
Se hospedó 1 noche en abril de 2024
Respuesta de jingraham, el 16 abr. 2024
Thank you for your positive review! We hope to see you again in your furture travels!

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I booked the room last minute, and could not have been happier! A wonderful hotel in a convenient location!
Se hospedó 1 noche en abril de 2024
Respuesta de jingraham, el 9 abr. 2024
Thank you for your positive feedback! We hope to see you again.

10/10 Excelente

Stephanie

Se hospedó 2 noches en abril de 2024
Respuesta de jingraham, el 30 abr. 2024
Thank you for your positive feedback. We hope to see you again!

2/10 Terrible

Kelly

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de jingraham, el 9 abr. 2024
Thank you for your feedback. I apologize that we did not meet your expectations. Please let us know how we could have improved your stay.

10/10 Excelente

Joan

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Efficient check in, clean property and room. Nice bed and pillows!
Se hospedó 1 noche en abril de 2024
Respuesta de Jingraham, el 4 abr. 2024
Thank you for this positive feedback!

10/10 Excelente

yingsak

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place good breakfast and very convenience to stay with the group
Se hospedó 10 noches en marzo de 2024
Respuesta de jingraham, el 26 mar. 2024
Thank you for your positive feedback. Glad you had a good weekend! Hope to see you again.

10/10 Excelente

Ashley

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing I had my 11 year old sons birthday party there and they were very accommodating!
Se hospedó 1 noche en marzo de 2024
Respuesta de -Juliana Allen, el 10 mar. 2024
Hello Ashley,Thak you for taking the time to review your stay at the Courtyard by Marriott in Manchester.I have shared your positive feedback with our team.We look forward to your return in the near future.

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay at the Townhome Suites. Our suite had everything we needed for our three nights stay and was conveniently close to shopping. We were able to cook our meals in the suite with a fully stocked kitchen. The daily breakfast was a bonus. Staff was friendly and accommodating.
Se hospedó 3 noches en marzo de 2024
Respuesta de Rick, el 9 mar. 2024
Thank you for taking the time to provide us feedback. We are glad that you enjoyed you stay with us and hope to see you here again soon!Rick Operations Manager

10/10 Excelente

Lonell

Viaje familiar
Le gustó: Limpieza y servicios
Very clean and spacious rooms! The staff was great and super welcoming . They also provide a shuttle too move you around! Definite 10 out of 10 for me:) I will definitely be coming back.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rick, el 7 mar. 2024
Thanks for taking the time to provide us your feedback. I will share this information with our staff and managers. We look forward to seeing you again soon here at the Towneplace Suites-Manchester, NH!

4/10 Malo

Jessica

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The full “pullout” doesn’t have a mattress. It’s not a feasible option for an adult to sleep on. Very misleading and painful to sleep on. The cabinets were broken. The toilet overflowed twice in a two night stay. The shower curtain is too big so you stand on curtain when you shower. The pool was dirty, no filter running, and had hair floating on the surface. They charge for parking and a $210 hold plus a $40 hold was placed on my account even though I paid in full with Expedia. I’m told those charges won’t come out, but I don’t trust it. Very nice people working here, but very uncomfortable stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de jingraham, el 20 feb. 2024
Thank you for taking the time to review your stay at Towneplcae Manchester. The only charge you will see on your card is 10 for parking. The remaining holds will be released from your bank within 48-72 hours typically. I apologize that the pullout sofa beds that we have did not work for your needs. These are new to Marriott and you are not the first one to say this about them. We continue to share the feedback with Marriott. We do our best to accommodate the guests and families that come to our hotel and I apologize that you did not have a good night sleep on the sofa bed.

6/10 Aceptable

Jade

Le gustó: Servicio y personal
It was well.
Respuesta de jingraham, el 1 feb. 2024
Thank you for your valued feedback. Please let us know how we could have improved your stay.

10/10 Excelente

Debbie-Jo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worth it
Wehad never stayed at a Town Place Suites we were pleasantly surprised at the room style. Loved the separate sleeping quarters The hotel was very clean and staff was accommodating. Breakfast was nothing fancy but adequate. Our only issue was the indoor pool was not heated. We would stay again.
Se hospedó 1 noche en enero de 2024
Respuesta de jingraham, el 22 ene. 2024
Thank you for positive feedback. Our recent renovations have absolutely given this Towneplace a new refreshed look! We hope to see you again.

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight stay for an early flight.
The hotel was in very good shape. The decor looked fairly new and was nicely done. The front desk people were very helpful and friendly. The shuttle service to the airport picked me up promptly at 4:15 AM as they said and the driver was very nice.
Se hospedó 1 noche en enero de 2024
Respuesta de Rick, el 21 ene. 2024
Thank you for your comments about your recent stay here at the Towneplace Suites Manchester, NH. I will share your comments with the staff and managers. We hope to see you again soon at the Towneplace Suites in Manchester.

2/10 Terrible

Ekbal Ibrahim

Viaje de negocios
The rooms are cleaned once a week and towels changed alternate days. Water flow is poor. Cant see me using this hotel again
Se hospedó 11 noches en enero de 2024
Respuesta de jingraham, el 18 ene. 2024
Thank you for bringing this to our attention. We typically service the rooms at least twice a week. The water flow has not been brought up before. I will certainly look into this to figure out what happened in your room.

2/10 Terrible

Laura

Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 17 dic. 2023
I apologize that you did not have a good stay. Can you please let us know how we could have improved your experience?

10/10 Excelente

Kendra

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de -Juliana Allen, el 8 feb. 2024
Hello Kendra,Thank you for taking the time to review your stay at the Towneplace Suites in Manchester. We look forward to hosting you again in the near future.

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en noviembre de 2023
Respuesta de jingraham, el 17 dic. 2023
Thank you for your positive feedback. We hope to see you again.

10/10 Excelente

Ricardo

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Simple and usefull.
Se hospedó 1 noche en noviembre de 2023
Respuesta de jingraham, el 29 nov. 2023
Thank you for your positive feedback. We hope to see you again.

10/10 Excelente

sylwia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet place, easy parking, great breakfast!
Se hospedó 1 noche en noviembre de 2023
Respuesta de jin, el 20 nov. 2023
Thank you for your positive feedback. We hope to see you again.

8/10 Bueno

Sarah

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The property is conveniently located off the highway. The 2 bedroom suite was great! Comfortable and had everything we needed. Breakfast was sausage Pattie’s, sliced potatoes and fried eggs plus carbs. Only complaint was the shower had hair on the wall and 2 of the bath towels we dirty (one had a black smear on it and the other had a curly, what seemed to be, public hair). Tossed those aside and everything was fine. Will stay again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de jingraham, el 15 nov. 2023
Thank you for your valued feedback. I will make sure the laundry department is doing a better job of checking the towels when folding them. We will see you again in the future!

10/10 Excelente

BJ

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great friendly staff! The hotel and rooms are very clean!!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de jingraham, el 15 nov. 2023
Thank you for your positive review! We hope to see you again!

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing else
Se hospedó 22 noches en octubre de 2023
Respuesta de jingraham, el 12 nov. 2023
Thank you for your positive feedback. We hope to see you again.

10/10 Excelente

Linda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
HVAC was difficulty to adjust.
Se hospedó 4 noches en noviembre de 2023
Respuesta de jingraham, el 8 nov. 2023
Thank you for your positive feedback. We hope to see you again.

10/10 Excelente

Kenneth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 1 nov. 2023
Thank you for your positive feedback. We hope to see you again.

8/10 Bueno

Cristele

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
C’était bien
Se hospedó 3 noches en octubre de 2023
Respuesta de jingraham, el 30 oct. 2023
Thank you for your valued feedback. Please let us know how we can improve your experience for you to rate us a 5.

6/10 Aceptable

Bruce, Walla Walla

Viaje de negocios
Ok for price
Se hospedó 27 noches en septiembre de 2023
Respuesta de jingraham, el 25 oct. 2023
Thank you for your valued feedback. I apologize if we did not meet your expectations and I am interested in hearing how we could have improved your stay in order for you to give us a 4 or 5.

10/10 Excelente

Shelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place
Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 23 oct. 2023
Thank you for your positive feedback. We hope to see you again.

10/10 Excelente

John

Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 12 nov. 2023
Thank you for your 5 star review! We hope to see you again.

10/10 Excelente

Margaret

Le gustó: Servicio y personal y condiciones de la propiedad
My suite was very clean, comfortable and well-designed! I appreciated that they offered a healthy breakfast. The only negative was a very tiny breakfast room.
Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 19 oct. 2023
Thank you for your positive review. We are glad you enjoyed your time in Manchester. Hope to see you again.

10/10 Excelente

Rhonda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed our stay
We were very pleased with our stay here. We used Manchester as our home base while we explored the surrounding area on our fall vacation. Would stay here again (if for 5 days or longer as a $100 pet fee regardless of length of stay is ridiculous for one or two nights)
Se hospedó 5 noches en octubre de 2023
Respuesta de jingraham, el 19 oct. 2023
Thank you for your positive review. We are glad you enjoyed your time in Manchester. Hope to see you again.

10/10 Excelente

Kenneth

Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 8 nov. 2023
Thank you for your positive feedback. We hope to see you again.

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 19 oct. 2023
Thank you for your positive review. We are glad you enjoyed your time in Manchester. Hope to see you again.

10/10 Excelente

JIAO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is so friendly
Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 16 oct. 2023
Thank you for your positive feedback. We hope you return in the future to visit us again!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dena and Dianne and shuttle driver Adrian were all terrific, took care of us like family
Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 14 oct. 2023
Thank you for your positive feedback! They are all great members of our team!

10/10 Excelente

kenneth

Se hospedó 11 noches en septiembre de 2023
Respuesta de jingraham, el 8 nov. 2023
Thank you for your positive feedback. We hope to see you again.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice spot
This hotel was clean, people were friendly and we had no issues at all - also close to everything
Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 9 oct. 2023
Thank you for your positive feedback! We hope to see you again.

8/10 Bueno

timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de jingraham, el 9 oct. 2023
Thank you for your positive feedback. We hope to see you again.

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en septiembre de 2023
Respuesta de jingraham, el 30 sept. 2023
Thank you for your positive feedback. We hope to see you again.

10/10 Excelente

Audrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great value and the rooms are well appointed and very clean.
Se hospedó 1 noche en septiembre de 2023
Respuesta de jingraham, el 30 oct. 2023
Thank you for your positive feedback. We hope to see you again.

6/10 Aceptable

Dorothy

Le gustó: Servicio y personal y comodidad de las habitaciones
The service was friendly but we needed to call for towels and room cleaning no cleaning was done for three days and the bathroom door would not close trash was stored in the stair case giving of a terrible odor throughout the hotel the breakfast staff were fantastic food was hot and very appetizing and the breakfast area was kept spotless
Se hospedó 4 noches en septiembre de 2023
Respuesta de jingraham, el 15 sept. 2023
Thank you for your valued feedback. I apologize that we did not clean your room during your stay. I am glad to hear that you enjoyed your breakfast. We hope to see you again.

10/10 Excelente

Perry

Se hospedó 1 noche en septiembre de 2023
Respuesta de jingraham, el 5 sept. 2023
Thank you for your positive feedback. We hope to see you again.

6/10 Aceptable

Kevin

Le gustó: Limpieza y servicio y personal
Respuesta de jingraham, el 5 sept. 2023
Thank you for your valued feedback. Do you mind letting us know how we could make your stay better for you to rate us a 5? We hope to hear back from you.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Pros: 2-bedroom suite had a nice layout and felt roomy. Closets were a bonus with upgraded pull-out bins and mirrors inside. A door separating the toilet/shower from the sink area made the bathroom more useful for multiple family members. Cons: This is an older hotel (typical to the area) and shows its age. Doors (both accessing the room and interior bedrooms) were difficult to close and very loud when opening and closing as a result. Shower water pressure was lacking.
Se hospedó 1 noche en septiembre de 2023
Respuesta de jingraham, el 5 sept. 2023
Thank you for your feedback. Our new closet systems are an upgrade that Marriott is putting into all Towneplace Suites! I apologize for the lack of water pressure. We hope to see you again.

6/10 Aceptable

Elaine

Viaje familiar
Le gustó: Servicios
My stay was pleasant enough. The room itself although clean and fresh had some renovation issues. Doors were super hard to close and mattress seemed to be on a slope. Otherwise for an overnight, it’s acceptable. Longer maybe different.
Se hospedó 1 noche en agosto de 2023
Respuesta de jingraham, el 28 ago. 2023
Thank you for your valued feedback. We will look into the items you have mentioned to see what can be corrected. We hope to see you again.

8/10 Bueno

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I did not like that the closet door would not open and the sofa bed was just a mattress on the floor.
Se hospedó 1 noche en agosto de 2023
Respuesta de jingraham, el 11 ago. 2023
Thank you for your valued feedback. I apologize that you were unable to open the closet door and will look into this. Unfortunately, the new "sofabeds" are new to Towneplace and we have been receiving similar feedback that we will forward to Marriott's attention. We hope to see you again.

10/10 Excelente

Kris

Se hospedó 1 noche en julio de 2023
Respuesta de jingraham, el 28 ago. 2023
Thank you for your positive feedback. We hope to see you again.