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Opiniones de Crimson Hotel Filinvest City Manila

4.5 out of 5
Crimson Hotel Filinvest City Manila
Entrata Urban Complex, 2609 Civic Drive, Filinvest City, Alabang, Muntinlupa, Manila

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 434 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 373 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 119 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 51 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1001 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like this hotel and the facilities are top notch. I stay here every time I'm in Alabang.
Se hospedó 2 noches en abril de 2024
Respuesta de Jens Isaiah S. Antonio Asst. Guest Service Manager, el 24 abr. 2024
Dear Mr./Ms. Kevin,We're thrilled to be your go-to choice in Alabang! Thank you for your loyalty and kind words about our facilities. We can't wait to welcome you back for another fantastic stay!Best Regards,

2/10 Terrible

Rachel

Se hospedó 1 noche en marzo de 2024
Respuesta de Jens Isaiah S. Antonio Asst. Guest Service Manager, el 24 abr. 2024
Dear Mr./Ms. Rachel,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd like to learn more about what went wrong so we can address it. Please reach out to us directly to discuss further. Thank you.Best Regads,

8/10 Bueno

Nestor, INDEPENDENCE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Jens Isaiah S. Antonio Asst. Guest Service Manager, el 24 abr. 2024
Dear Mr./Ms. Nestor,We appreciate your feedback! If there's anything specific you feel we could improve upon, please feel free to share. We value your input and hope to have the opportunity to make your next stay even better!Best Regards,

10/10 Excelente

Nestor, INDEPENDENCE

Se hospedó 6 noches en marzo de 2024
Respuesta de Jens Isaiah S. Antonio Asst. Guest Service Manager, el 24 abr. 2024
Dear Mr./Ms. Nestor,Thank you for the perfect score! We're delighted to hear you had a wonderful experience with us. Looking forward to welcoming you back soon!Best Regards,

10/10 Excelente

Nestor, INDEPENDENCE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is very close to shopping mall and dining places. Service is immediately rendered upon request. Hotel staff are very courteous and friendly.
Se hospedó 9 noches en febrero de 2024
Respuesta de Jens Isaiah S. Antonio Asst. Guest Service Manager, el 24 abr. 2024
Dear Mr./Ms. Nestor,We're glad you enjoyed our convenient location and prompt service! Thank you for your kind words about our courteous and friendly staff. We look forward to welcoming you back for another pleasant stay!Best Regards,

4/10 Malo

Nicolas

Viaje en grupo
Too loud. We don’t have any sleep at all. They have that Bobapalooza concert on the ground for 2 days. It’s a rock concert. Not suitable for senior people who needs to relax. This Hotel is not thinking about their guest comfortable stay. I’m not so happy with our stay.
Se hospedó 3 noches en febrero de 2024
Respuesta de erica, el 3 mar. 2024
Dear Nicolas,Thank you for sharing your feedback about your recent stay at Crimson Hotel Filinvest City, Manila. We understand that the noise from the Bobapalooza concert disrupted your sleep and made it difficult for you to relax. We apologize for any inconvenience this may have caused. Your comments have been duly noted and will be taken into account for future events. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Erica PagpaguitanFront Office Manager

6/10 Aceptable

shou mei

Se hospedó 1 noche en febrero de 2024
Respuesta de Jens Isaiah S. Antonio Asst. Guest Service Manager, el 24 abr. 2024
Dear Mr./Ms. Shou,We appreciate your feedback! If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.Best Regards,

10/10 Excelente

Arvin Cornell

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my go to whenever I am visiting family in the area. The hotel is just walks away from two malls and is very convenient. Though the hotel is showing its age. Staff were courteous and always greets you.
Se hospedó 2 noches en febrero de 2024
Respuesta de erica, el 3 mar. 2024
Dear Arvin Cornell,Thank you for choosing Crimson Hotel Filinvest City, Manila as your go-to place when visiting your family in the area. We appreciate your compliments regarding our convenient location and friendly staff. We take note of your feedback about the hotel showing its age and will consider it for future improvements. We hope to welcome you back soon.Warm regards,Erica PagpaguitanFront Office Manager

10/10 Excelente

Donna-Rica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hospitality, cleanliness, sanitation , safety and convince . Excellent & superb.
Se hospedó 8 noches en enero de 2024
Respuesta de erica, el 3 mar. 2024
Dear Donna-Rica,Thank you so much for your excellent and superb review! We greatly appreciate your kind words about our hospitality, cleanliness, sanitation, safety, and convenience. We strive to provide the best experience for our guests, and it is wonderful to know that we have succeeded in doing so during your stay.We look forward to welcoming you back to Crimson Hotel Filinvest City, Manila in the near future.Best regards,Erica PagpaguitanFront Office Manager

8/10 Bueno

JAE HO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly receptionists at the front desk
Se hospedó 1 noche en enero de 2024
Respuesta de erica, el 30 ene. 2024
Dear JAE HO,Thank you for sharing your feedback with us. We greatly appreciate your kind words about our friendly receptionists at the front desk. We have taken note of your comments and will continue to strive towards providing exceptional service to all our guests. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back to Crimson Hotel Filinvest City, Manila in the future.Best regards,Crimson Hotel Filinvest City, Manila

8/10 Bueno

Russell Benjo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location is the best.
Se hospedó 2 noches en enero de 2024
Respuesta de erica, el 30 ene. 2024
Thank you, Russell Benjo, for your review of Crimson Hotel Filinvest City, Manila. We appreciate your feedback and are glad to hear that you found our location to be the best. We strive to provide a convenient and accessible location for our guests. We look forward to welcoming you back soon. Best regards, Crimson Hotel Filinvest City, Manila.

8/10 Bueno

james

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Worth the money.
The food was good but limited for room service. The location is good, shopping food and easy access to the skyway for your trip to the airport. The staff was vert nice and helpful. Wish I could have staied longer.
Se hospedó 2 noches en enero de 2024
Respuesta de Jens Isaiah S. Antonio Asst. Guest Service Manager, el 24 abr. 2024
Greetings!We're thrilled you enjoyed the food and our convenient location! Thank you for your kind words about our staff. We wish you could have stayed longer too! Looking forward to welcoming you back for a longer stay next time.Best Regards,

10/10 Excelente

Jin Hee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de erica, el 10 feb. 2024
Dear Jin Hee,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

KIYOUNG

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de erica, el 10 feb. 2024
Dear Kiyoung,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 Aceptable

SIWOONG

Viaje familiar
Le gustó: Servicio y personal
전체적으로 만족은 하나, 방에서 곰팡이 냄새가 나 불편했다. 수영장은 만족하면서 이용했다.
Se hospedó 6 noches en diciembre de 2023
Respuesta de erica, el 10 feb. 2024
Dear Siwoong,Thank you for sharing your valuable feedback. While we wish you a pleasant stay in the hotel, it is apparent that we have fallen short of your expectation. You concern will be shared to our Housekeeping Team for better improvement.Once again, thank you for your feedback. We hope that you will give us another chance to be of service in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bueno

Anthony

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service was perfect, had a problem with the door access but got sorted.
Se hospedó 2 noches en diciembre de 2023
Respuesta de erica, el 25 dic. 2023
Dear Anthony,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. Apologies for the door access concern. We hope that this will not deter you from choosing Crimson Hotel in the future. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bueno

Ryan

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Aging.
The room we stayed in was showing signs of aging, limited plug sockets, old furniture but not unexpected I guess for the age of this hotel. Breakfast buffet was good, staff excellent but there are better 5* hotels out there. Saying that, I will probably return one day but may try out one or two of the other hotels in the area first.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect place to stay
Clean room. Comfortable bed. Great amenities. Had lots of parking space. Buffet breakfast was the best. Perfect place to stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de erica, el 23 dic. 2023
Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you are satisfied with the room, beds, breakfast and amenities that we have. At Crimson Hotel Filinvest City, Manila, we strive to provide our guests with a memorable experience, so we appreciate your kind words. Looking forward to welcome you back.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Alain

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good choice in Alabang
Quite modern Hotel well located near the mall. The staff is really very polite, professional and dedicated. The rooms are very comfortable ( good mattress, soft but you can take the overmatress if you like it harder). You can as well open the windows ( at least in my suite) if you prefer the fresh air and not the air conditioning, which was too effective for me ( cold and not that loud). The only negative part is the breakfast room, which was really full and loud. Thankfully I had access to the executive lounge, which is very peaceful and pleasant, even if the selection of dishes is more limited. Plus free meal between 6pm and 8pm at the lounge.
Se hospedó 1 noche en diciembre de 2023
Respuesta de erica, el 23 dic. 2023
Dear Alain,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. Your feedback with regard to the breakfast at the Cafe Eight is duly noted and will look into it for better improvement.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bueno

Ervin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As a traveling executive, it was good to find a hotel with good food and accommodations. The staff is very friendly and helpful. Another convenient feature is the access the Skyway. The only area they can improve is their Gym Access which closes early. I will update experience after my next stay. God Bless!
Respuesta de erica, el 23 dic. 2023
Dear Ervin,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests. On the other note, will revisit the operating hours of the gym, although it closes at 10PM daily.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Ronnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our favourite hotel in Alabang which is steps away from Filinvest mall where you can buy, eat, do almost everything except swim in a beach
Se hospedó 2 noches en diciembre de 2023
Respuesta de erica, el 23 dic. 2023
Dear Ronnie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de erica, el 23 dic. 2023
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

MARIA ANNEBEE

Se hospedó 2 noches en noviembre de 2023
Respuesta de erica, el 25 dic. 2023
Dear Maria Annebee,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

CO LTD

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de erica, el 23 dic. 2023
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

vivian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
People are professional , nice . House keeping are outstanding and easy to get along with
Se hospedó 7 noches en noviembre de 2023
Respuesta de erica, el 2 dic. 2023
Dear Vivian,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team especially to our Housekeeping. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Danilo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convinience
Se hospedó 2 noches en noviembre de 2023
Respuesta de erica, el 29 nov. 2023
Dear Danilo,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

william teddy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 3 noches en noviembre de 2023
Respuesta de erica, el 21 nov. 2023
Dear William Teddy,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Eui

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staffs and hotel environment are good.
Se hospedó 2 noches en noviembre de 2023
Respuesta de erica, el 21 nov. 2023
Dear Eui,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

jean

Se hospedó 1 noche en octubre de 2023
Respuesta de erica, el 6 nov. 2023
Dear Sandy,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 Aceptable

Mark

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Made reservations two months in advance. Confirmed email what I reserved included one bed for me and my wife. When I arrived/checked in I was told there was only a room with two single beds. I guess they don’t understand the concept of a reservation. When I questioned the reception I was told first come first served. Would not recommend.
Se hospedó 2 noches en octubre de 2023
Respuesta de erica, el 1 nov. 2023
Dear Mark,Thank you for taking time to share your valuable feedback. during your stay. I do understand your frustration of not getting a king size bed during your stay. We sincerely apologize for any inconvenience encountered. Rest assured that this will be a learning experience from all of us.Once again, thank you and we hope that you will give us another chance to recover in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bueno

Russell

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Travelin Man
After arriving to my room there were no towels, the room was not the cleanest, the carpet was dirty and very stained. No complimentary bottled water was provided, only an empty water decanter which I found unsanitary, then you needed to go to a water dispenser to fill the water decanter. In a world of covid why would any hotel chain do something like this.
Se hospedó 1 noche en octubre de 2023
Respuesta de erica, el 1 nov. 2023
Dear Russell,Thank you for taking time to share your valuable feedback. We sincerely apologize for any inconvenience encountered during your stay. Your feedback with regard to the incomplete items in the room is duly noted and will be shared to our Housekeeping Team for better improvement.As part of our commitment to the environment, single plastic use was reduced as part of our sustainability program. However. if you are not comfortable in using our water dispenser, we can definitely arrange that for you next time. Apologies for the inconvenience caused.if you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 Aceptable

Janet

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The first room smelt of mould. Bad experience
Se hospedó 3 noches en octubre de 2023
Respuesta de erica, el 1 nov. 2023
Dear Janet,Thank you for sharing your valuable feedback. While we wish you a pleasant stay in the hotel, it is apparent that we have fallen short of your expectation. You concern will be shared to our Housekeeping Team for better improvement.Once again, thank you for your feedback. We hope that you will give us another chance to be of service in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bueno

HO

Se hospedó 2 noches en octubre de 2023
Respuesta de erica, el 12 nov. 2023
Dear Ho,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en septiembre de 2023
Respuesta de erica, el 17 oct. 2023
Dear Maria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Joseph

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Crimson is very good. Close to mall. Nice pool is nice but busy on the weekends. Check in and check out can get busy so prepare to wait if it’s a peak time.. typical hotel food meaning so so and expensive. Don’t worry lots of choices in the mall. Overall crimson is the best hotel if your staying in Alabang. (It’s 40 minutes from Manila) 20 minutes south of the airport. .
Se hospedó 2 noches en septiembre de 2023
Respuesta de erica, el 16 oct. 2023
Dear Joseph,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. On the other note. We will share your feedback to our Food and Beverage for better improvement. We will definitely look into it. if you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de erica, el 14 oct. 2023
Dear Michael,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Mark, Albuquerque

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was a guest at the Crimson Hotel Filinvest City and stayed for 8 nights. My time there was incredible. When I checked in, I was exhausted, sweaty, and just wanted a room so I could shower and get rest. I was a little early for check in and thought I would be resting in the lobby until check in. Those nice people checked me in. I knew I was eligible for an upgrade but really just wanted any room. I was upgraded and when I walked into my room - WOW!!! I had a corner room with a great view of the city. All the staff were so kind and courteous. Security was always friendly when greeting me and made me feel safe as I entered the property, they were always staff opening the door for me with a big smile and greeting, housekeeping always and so eager to please, pool staff were always ready for your drink or food order, room services menu had many choices to choose from and the food was great. I felt like royalty staying here. This place treats their customers with kindness, respect and compassion.
Respuesta de erica, el 14 oct. 2023
Dear Mark,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and it's our pleasure to assist you.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

MARIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property is convenient and close to the mall. Staff are all professional and friendly!
Se hospedó 1 noche en septiembre de 2023
Respuesta de erica, el 5 oct. 2023
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing and so friendly
Se hospedó 6 noches en septiembre de 2023
Respuesta de erica, el 23 sept. 2023
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Kumaran

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So many names i want mention here and i am worried i may miss out some names... All of you are wonderful. Thank you and gbu
Se hospedó 1 noche en septiembre de 2023
Respuesta de erica, el 23 sept. 2023
Dear Kumaran,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really slow check-in, but I stay here all the time and I will continue to do so.
Se hospedó 2 noches en agosto de 2023
Respuesta de erica, el 30 ago. 2023
Dear Kevin,Thank you for taking time to share your valuable feedback. We are delighted to know that you still had a wonderful stay despite your feedback for the check-in. We do have our hassle-free check-in counter available to be able to ease the long queue. Apologies for the inconvenience caused.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Konrad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de erica, el 30 ago. 2023
Dear Konrad,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Mara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family and I stayed for 1 night to celebrate my brother’s bday and we all had a great time. The staff and service are exceptional and makes everything worth the 5 star rating.
Se hospedó 1 noche en agosto de 2023
Respuesta de erica, el 30 ago. 2023
Dear Mara,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

gregory

Se hospedó 2 noches en agosto de 2023
Respuesta de erica, el 30 ago. 2023
Dear Gregory,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

kee meng

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en julio de 2023
Respuesta de erica, el 30 ago. 2023
Dear Kee Meng,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bueno

Hiroyuki

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well organized facilities and kind staffs
Se hospedó 4 noches en mayo de 2023
Respuesta de erica, el 31 may. 2023
Dear Hiroyuki San,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Angelo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Once again it was amazing ! Stayed here back in 2017 and 2023 ! Next PH trip will be another crimson stay !!
Se hospedó 8 noches en mayo de 2023
Respuesta de erica, el 1 ene. 2024
Dear Angelo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Russell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Erica, el 22 abr. 2023
Dear Russell,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excelente

Fernando

Viaje en pareja
Excellent service! The airport shuttle agent helped us with our luggage and assisted us right away since we arrived past midnight. There was a great choice of breakfast buffet and the employees were warm and accommodating. This was our second time to stay and Crimson Hotel and we felt home and safe. Thank you
Se hospedó 3 noches en febrero de 2023
Respuesta de Erica, el 25 mar. 2023
Dear Fernando,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay and appreciated that you came back to stay with us again. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

4/10 Malo

Sukhjit, Medford

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Room carpet was wet and stink. Very poor facilities.
Se hospedó 1 noche en marzo de 2023
Respuesta de erica, el 25 mar. 2023
Dear Sukhjit,Thank you for sharing your valuable feedback. While we wish you a pleasant stay in the hotel, it is apparent that we have fallen short of your expectation. You concerns will be shared to the Team for better improvement and will be addressed.Once again, thank you for your feedback. We hope that you will give us another chance to be of service in the future.Sincerely,Erica PagpaguitanFront Office Manager