Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for your commendations regarding the hotel and the amenities. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Muchas gracias por tu calificación y comentarios. Esperamos darle la bienvenida de nuevo, una oportunidad para demostrar que lo entendemos mejor a usted y a vos expectativas.

Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates, particularly Melody, will be happy that their efforts at providing quality service did not go unnoticed.Thanks for sharing about the details of your stay, notedly about your Regency Club Lounge experience.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for taking the time to share your most recent experience during your stay with us. While the carpark building is the only parking facility shared by the entire City of Dreams complex, a complimentary shuttle service may be availed at the ground level for guests’ convenience. Again, thank you for your ratings, your positive feedback will definitely help us further improve the quality of our product and services.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the associates and their level of service. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for commending the hotel. We are very much delighted by your feedback.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency Manila, City of Dreams!Thank you very much for taking the time to share your experience during your stay with us. It is a delight to hear that you had wonderful time together here at Hyatt.I look forward to welcoming you on your next visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your feedback and positive ratings, your response will definitely help us further improve the quality of our product and services.We look forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the hotel associates. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your feedback and positive ratings, your response will definitely help us further improve the quality of our product and services.We look forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for commending the hotel and our associates. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.Thank you for your valuable feedback. It is wonderful to know that you will be back and on behalf of the team, I look forward to welcoming you on your next visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.I have taken note of your feedback on the tobacco smoke from the casino and I sincerely apologize for your experience. With the smoking ban imposed by the Philippine government implemented, we are working on ways to further minimize the smoke as the casino area was granted an exemption for this ban. Rest assured that I have raised this concern to our Engineering Manager to take action to further improve the ventilation in the Hyatt area, as well as the City of Dreams Management to further improve the air quality in the complex.Thank you for your valuable feedback and I look forward to the opportunity of welcoming you back in the not too distant future.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.We appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.I have taken note of the ratings you have provided for the different aspects of your stay. I am pleased to learn that you had an overall pleasant experience during your stay with us. I will share your feedback with our team and we will continue to exceed this level of hospitality. Again thank you for your positive review and we look forward to your next visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for commending the hotel and the food. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.We sincerely apologize for your experience during your most recent stay with us. Rest assured, we have taken note of your feedback regarding your dining experience and we will discuss this with the concerned departments for further development and improvement of our product and services.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed. I will share your feedback with our team and rest assured that we will continue to exceed this level of hospitality.Again, thank you for your positive review and I look forward to welcoming you back on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Warm greetings from Hyatt Regency, City of Dreams Manila.We sincerely apologize for your experience during your most recent stay with us. Rest assured, we have taken note of your feedback regarding the bed and we will discuss this with the concerned departments for further development and improvement of our product and services.We hope that you will give us another opportunity to be of service to you.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

Dear Ms Lourdes,Warm greetings from Hyatt Regency Manila City of Dreams! Thank you for completing the Hyatt Hotels & Resorts survey on the subject of your recent stay at Hyatt Regency Manila City of Dreams. I have taken note of the ratings you have provided for the different aspects of your stay. I am pleased to learn that you had an overall pleasant experience during your stay with us. It is a delight that our team was able to make your experience as comfortable as possible. Care is at the core of our business and I am glad that our team was able to care for you during your stay. I will share your feedback with our team and we will continue to exceed this level of hospitality. Again, we appreciate your kind words and feedback and we look forward to welcoming you again in the not too distant future.Sincerely, Kelly De Guia Director of Rooms Hyatt Regency Manila, City of Dreams kelly.deguia@hyatt.com +632 86911234