Thank you for taking the time to post a review. We are glad to hear that you had an amazing stay with us and you enjoyed our convenient location. Premium accommodation, exceptional service and ultimate dining experience are the things that we always make sure to be of top quality and we are thrilled to know that we were able to exceed your expectations. We greatly value your feedback and it will be shared with our team. We hope to see you again when your travels bring you back to Monterey.

Thank you for writing a review. We are saddened to hear that your experience was anything less than satisfying due to the cleanliness of the room and the service at that time. Please know that we strive to keep a good quality of service in all aspects, which is indicative of our standards, and these have been shared with our management for further improvements. We hope for another opportunity to make a more favorable impression.

Thank you for posting a review. It saddens us to hear that your stay was less than pleasing due to the cleanliness and condition of the room along with the service of our staff at that time. We are genuinely concerned about our guest's satisfaction and we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to serve you again and exceed your expectations.

Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the cleanliness of the exterior and the condition of the pillows as well as the concern you had with the receipt at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

Thank you for taking the time to post a review. We're sad knowing that your stay was anything less than pleasing due to the condition of the hotel and availability of breakfast during that visit. It is our top priority to provide comfortable accommodation to all of our valued guests and we apologize for any inconvenience this may have caused you. Know that your feedback is truly valuable to us and will be forwarded to the hotel management for further improvement of our services. We hope for another opportunity to make a more favorable impression in the future.

Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the cleanliness of the property at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

Thank you for sharing your review. Please accept our heartfelt apologies if your visit was anything less than satisfying due to the cleanliness and condition of the facility at that time. We make it a point to ensure that all our guests have a comfortable and relaxing stay and we are incredibly sorry if we fall short of your expectations. Know that your feedback is highly important to us and will be forwarded to the hotel management for further improvement of our operations. It is our hope that you will consider returning to stay with us again so that we may have the opportunity to offer you an experience that is nothing less than excellent.

Dear Juan On behalf of our entire staff at Country Inn & Suites by Radisson, Monterey Beachfront-Marina, CA - MBCA we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Thank you for sharing your review. Please accept our sincerest apologies if your visit was anything less than satisfying due to the availability of soap, condition of the room and concern with the breakfast at that time. We make it a point to ensure that all our guests have a truly rewarding stay and we are incredibly sorry if we ever fell short of your expectations. Your feedback is highly important to us and will be used for further improvements to our operations. We hope that you will reconsider and give us another chance to provide to you an experience that is truly excellent in all aspects.