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Opiniones de Jaz Crystal, Almaza Bay

5 out of 5
Jaz Crystal, Almaza Bay
Km 37 East of Mersa Matruh, Marsa Matruh

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 24 de 39 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 9 de 39 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 39 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 39 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 39 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

9.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ahdy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Was amazing, everyone was kind, nice and professional It was a delightful vacation
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sherif Leon, el 24 sept. 2023
Dear Valued Guest,We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

10/10 Excelente

Mena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sh.Leon, el 24 sept. 2023
Dear Valued Guest,We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

6/10 Aceptable

Cindy

Le gustó: Limpieza
Se hospedó 7 noches en agosto de 2023
Respuesta de Sh.Leon, el 21 sept. 2023
Dear Valued Guest,We thank you very much for choosing Jaz Crystal Resort to spend your vacation, please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcoming you again at Jaz Crystal Resort.Best regards,Sh. Leon

10/10 Excelente

Mohamed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Sh.Leon, el 24 ago. 2023
Dear Mr. Mohamed,We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

10/10 Excelente

Magid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very amazing staff , location is perfect me and family had a blast.
Se hospedó 6 noches en agosto de 2023
Respuesta de Sherif Leon, el 14 ago. 2023
Dear Mr. Magid,We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

10/10 Excelente

Markus

Se hospedó 1 noche en agosto de 2023
Respuesta de Sherif Leon, el 14 ago. 2023
Dear Mr. Markus,We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

10/10 Excelente

Mohamed

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is excellent for families. The beach is good. The restaurants around are over priced with lower quality food.
Se hospedó 3 noches en julio de 2023
Respuesta de Sh.Leon, el 29 jul. 2023
Dear Mr. Mohamed,We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

10/10 Excelente

hesham

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good food friendly staff but the most chareterist is the colour and the transperancy of the seawater and safety
Se hospedó 2 noches en agosto de 2022
Respuesta de Sh. Leon, el 10 sept. 2022
Dear Valuable Guest,We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

8/10 Bueno

Omar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay with one minor issue
Beautiful hotel and super clean. The beach is gorgeous where we spent most of our time. The staff were awesome. So helpful and courteous. The breakfast buffet was an absolute must every morning. The only problem is the free wifi they offer you was substandard and never worked properly.
Se hospedó 5 noches en agosto de 2022
Respuesta de FOM, el 23 ago. 2022
Dear Valuable Guest,We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

8/10 Bueno

Mustafa

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Great restaurant, good pool and amazing beach, but that's about it. No animation team, no kids activities and pretty much absolutely nothing else. Housekeeping average. Overall, not value for money. Other options in El Dabaa offers all inclusive experience for less money.
Se hospedó 3 noches en julio de 2022
Respuesta de Sh.Leon, el 27 jul. 2022
Dear Valuable Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

8/10 Bueno

AHMED

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en julio de 2022
Respuesta de Sh.Leon, el 27 jul. 2022
Dear Valuable Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh. Leon

8/10 Bueno

Mohamed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feed back of my stay
It was good, we enjoyed the lovely beach and purity of sea water .. food also was good and there were so many varieties of it .... the problem was that they enforced me to have a garden view room although that I am entitled to have either garden or pool view room
Se hospedó 3 noches en septiembre de 2021
Respuesta de Sh.Leon, el 11 jul. 2022
Dear Valuable Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered. please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcoming you again at Jaz Crystal Resort. Best regards, Sh. Leon

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
This time was really bad, I changed the room because was not clean and there was a smell like sewer in the bathroom (change not upgrading) the manger when he came, finally after I told him that I m going to report the matter to hotels.com, he was rude and he said that I can go to another room as an option not a must. Found hair in the pickled, dirty knife in the cloth napkin No music in the beach Last day everything was perfect in the breakfast room because there was someone checking the food and the cleanliness
Se hospedó 7 noches en agosto de 2021
Respuesta de Sh.Leon, el 11 jul. 2022
Dear Valuable Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered. please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcoming you again at Jaz Crystal Resort. Best regards, Sh. Leon

10/10 Excelente

Omar

Se hospedó 2 noches en agosto de 2021
Respuesta de Sh.Leon, el 11 jul. 2022
Dear Valuable Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered. please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcoming you again at Jaz Crystal Resort. Best regards, Sh. Leon

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Bathrooms need updating & overall it’s ridiculously over priced
Se hospedó 2 noches en julio de 2021
Respuesta de Sh.Leon, el 11 jul. 2022
Dear Valuable Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered. please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcoming you again at Jaz Crystal Resort. Best regards, Sh. Leon

10/10 Excelente

Lamia

Se hospedó 3 noches en junio de 2021
Respuesta de Sh.Leon, el 11 jul. 2022
Dear Valuable Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered. please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcoming you again at Jaz Crystal Resort. Best regards, Sh. Leon

8/10 Bueno

Ahmed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Sh.Leon, el 11 jul. 2022
Dear Valuable Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered. please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcoming you again at Jaz Crystal Resort. Best regards, Sh. Leon

8/10 Bueno

Ahmed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Sh.Leon, el 11 jul. 2022
Dear Valuable Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered. please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcoming you again at Jaz Crystal Resort. Best regards, Sh. Leon

10/10 Excelente

DeenaMagdy, Cairo, Egypt

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best beach ever! Perfect weather from beginning of July to end of September..
Se hospedó 2 noches en agosto de 2020
Respuesta de Sh.Leon, el 24 ago. 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This resort has the most beautiful beach in the world. I’ve been to many beaches in Maldives, Caribbean, Cancun, Bermuda,.....etc, and yet this beach on the Mediterranean with its crystal blue waters and soft white sand surpass them all. Resort is very nice, clean and the staff are very friendly. A number of restaurants on the beach offer a variety of cuisines.
Se hospedó 4 noches en junio de 2020
Respuesta de Sh.Leon, el 5 jul. 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh.Leon

10/10 Excelente

Matteo, Cairo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personnel is kind, quite environment and the beach is fabulous
Se hospedó 3 noches en junio de 2020
Respuesta de Sh.Leon, el 5 jul. 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh.Leon

10/10 Excelente

Mohamed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good with 2 recommendarions
Our stay was pleasant. we liked the hospitality. last night in the hotel we were told that the next day is the last operating day for jaz crystal so there will be no open beuffet for breakfast and no late checkout. it could have been better if we were told that during reservation. i'd also recommend having an animation team in jaz crystal like the one in jaz almaza or oriental. it would have been more fun. other than that we always enjoy our stay in crystal with its bigger rooms and relaxing atmosphere.
Se hospedó 4 noches en septiembre de 2019
Respuesta de Sh.Leon, el 26 jul. 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards,

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en septiembre de 2019
Respuesta de Sh.Leon, el 26 jul. 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered, please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcome you again at Jaz Crystal Resort.

10/10 Excelente

Sameh

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en agosto de 2019
Respuesta de Sh.Leon, el 26 jul. 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards,

10/10 Excelente

Marwa, Egypt

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great family trip we enjoyed our stay sea was awesome and hotel was great and it was so close to a lot of restaurants
Se hospedó 3 noches en agosto de 2019
Respuesta de Sherif Leon, el 4 sept. 2019
Dear Ms.Marwa, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh.Leon

6/10 Aceptable

Michel

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 5 noches en agosto de 2019
Respuesta de Sh.Leon, el 26 jul. 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered, please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcome you again at Jaz Crystal Resort. Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2019
Respuesta de Sh.Leon, el 26 jul. 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en julio de 2019
Respuesta de Sh.Leon, el 3 ago. 2019
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards,

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service, friendly staff, and a beautiful beach
Se hospedó 3 noches en julio de 2019
Respuesta de Sh.Leon, el 24 jul. 2019
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards,

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What I liked most about the resort is the amazing service by all of the resort empliyees drom the minute we reached the resort till the minute we left tge resort. Also the beach is amazingly clean with golden sands and sky blue crystal clear sea waters. Also the breakfast buffet is amazing, the same applies to the dinner buffets in the 2 hotels next door but part if the resort sytem, the only thing there were busy with large groups of italian guest tourists which were curtious but spent little longer time to get the food from these buffets but ut was worrh ut. Over all amazing excellent experience need ti revisit this amazing resort.
Se hospedó 10 noches en junio de 2019
Respuesta de Sh. Leon, el 10 jul. 2019
Dear our Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards,

10/10 Excelente

Mohamed, Cairo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent! By all means, the staff is very professional and customer oriented, the beach is stunningly blue, clear and peaceful, the food is exceptional (we tried Morgana and the breakfast buffet).. It really was a beautiful trip, the hotel was impressive
Se hospedó 3 noches en junio de 2019
Respuesta de Sh.Leon, el 4 jul. 2019
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2019
Respuesta de Sh.Leon, el 4 jul. 2019
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards,

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing resort
Jaz Crystal is a beautiful resort with a perfect beachfront. All rooms are spacious and clean, with up-to-date amenities. My only complaint is that sometimes we ran out of hot water. There were two of us in a room and by the time the second person got to the shower, there was no hot water. This wasn't a huge problem because we were on the beach all day and could use a cool shower ;) Also wifi was not reliable and would regularly disconnect . The staff were great and helpful in accommodating our early- and late- checkin requests.
Se hospedó 2 noches en agosto de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing place. Would definitely visit again soon. Thank you
Se hospedó 2 noches en agosto de 2018

8/10 Bueno

Muhammad

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
رائعة ولكن ينقصها عض الفعاليات
الاقامة كانت رائعة ولكن ينقصها بعض الفعاليات تم ايصال اقتراحاتنا لادارة الفندق
Se hospedó 3 noches en agosto de 2018

10/10 Excelente

M., New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautifully amazing hotel One of the best vacations I ever had. The staff,service and experience was great. Quite relaxed atmosphere,beautiful views and surroundings.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en agosto de 2018

4/10 Malo

Dr.Mostafa, Michigan, USA

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
There is a significant drop in the level of hospitality
Se hospedó 3 noches en julio de 2018

2/10 Terrible

Winny, Esslingen

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Kosten sparen auf Kosten des Gastes
Schlimm, einfach nur schlimm! Die Ankunft war etwas schwierig, wir kamen mit dem Bus von Alexandria und mussten mit dem Bus bis Marsa Matruh fahren. Danach mit dem Taxi zurück zum Hotel-Resort. Abgeholt wurden wir nicht. Im Gegensatz zu den Pauschaltouristen, die Über ein Reisebuero in Italien buchten. Und vom Airport mit mit dem Hotelshuttle abgeholt wurden. Dass diese Gäste 7 Tage statt unserer 3Tage fuer den halben Preis bekamen, ist ja ok. Dass die Pauschaltouristen zu diesem halben Preis jedoch All Inklusive bekamen, wir jedoch nur Halbpension, war weniger lustig.Dass wir dann jedoch dasselbe Fruehstuecksbueffet und zum Abendessen ebenfalls dasselbe Buffet in denselben Raeumlichkeiten bekamen, hat uns dann schon verwundert. Dass dies Gaeste dann jedoch eine Beach-Party bis 01.30 im dazugehoerigen Schwesterressort mit lauter Techno-Musik veranstalteten, war weniger lustig. Ebenfalls war eine unangenehme laute Strandmusik fuer Gaesteanimationen mehr als nervig. Und das bei 40 Gästen bei 700 Betten. Ebenfalls war nur in der Lobby ein Internetzugang fuer 150 Mb vorhanden, darueberhinaus hätte ich 20Dollar fuer weitere 250MB bezahlen muessen. Obwohl im Buchungsportal Wifi als Service angeboten wurde.Das Servicepersonal versuchte das Beste zu machen, die Kosteneinsparungen waren dem natuerlich nicht dienlich. Tja , nach 16 Tagen Aegypten sollte uns der Luxuss in diesem Ressort die noetige Erholung geben, leider eine absolute Fehlbuchung.