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Opiniones de Comfort Inn

3 out of 5
Comfort Inn
378 Commonwealth Blvd W, Martinsville, VA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 107 de 485 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 143 de 485 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 116 de 485 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 77 de 485 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 42 de 485 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

6.4/10

Servicios

6.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

John

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
We enjoyed our short stay. Thank you for the Gideon Bible in the room
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

angie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was so nice
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Sebastiano

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall solid stay. Staff was pretty nice, and the room was solid quality for what we paid.

8/10 Bueno

Sebastiano

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a very nice property, and although there could have been minor improvements in condition of the hotel room, the overall stay was great.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Crashanda

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
I really like the friendly staff. I dislike my second night stay when I come back to my room my key cards would not let me in my room so I had to go back downstairs to get my keys fixed it like they had deactivate them that was very inconvenient.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Brittney

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like they had continental breakfast. I arrived at 230am and they had someone available. It was a quick check-in. The room is big and it was clean.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Athena

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This was a poor example of Comfort Inn properties. The room was bare. No fridge. Loose electrical outlets, some didn’t work. Cheap furniture, limited cable. Our window shade had the cords broken off so we couldn’t open it for natural light. Overcooked breakfast. A menu to a restaurant with no address, website, or phone number. We had an unrequested handicap room and the shower leaked all over the bathroom. We paid way too much for this room and were completely disappointed. I would never stay here again and would not recommend it to anyone.
Se hospedó 2 noches en abril de 2024

4/10 Malo

Mark

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Jim

Viaje en grupo
There’s nothing special about this place. It’s a nascar weekend here in Martinsville and prices more than doubled.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Eldon, Bardstown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Commode and shower area too small and lighting too dim. Door backstop in floor at lavatory is in way of movement at mirror. Continental breakfast good especially with waffle maker. Easy access to motel from highway. Bed slept good. Room needs a small refrigerator.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Andrew

Se hospedó 1 noche en marzo de 2024

4/10 Malo

Derek

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The door would not lock. The phone was not working. No fridge or microwave. The blinds did not work, no soda machines and the breakfast was trash.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Charles

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a very pleasant one night stay here in Martinsvillle. The price was a plus for a very clean room.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Miquell

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No hot water dirty water
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Justin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall was a good stay all though the bed was a bit to hard my shoulders were bothering me. The staff was nice and the room was clean. I would stay again if it was my last resort.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Christen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

sara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The staff was excellent in fixing issues we had when we first arrived. 1) The blind did not work. We needed light. 2)The WiFi did not work in the room. 3) A piece of tile was loose from the wall. 4) There was no frig in the room (or microwave). 5) My husband needed light to work at the desk. A lamp was brought in to remedy the situation. Since the WiFi did not work in the room, they moved us down the hall to a different room. We were tired, so we went to bed. The next night I told my husband that it felt like my side of the bed was broken. If I got too close to the edge of the bed, I could fall off. My husband felt around and felt nothing under my side of the bed. We went to the desk the next morning and they sent up a couple of maintenance men to check it out. They picked up the bed to find out that whoever set up the bed put the box spring upside down, thus, there was no support for my side of the bed. There were no phones in either room to call down to the desk (or anywhere).
Se hospedó 7 noches en diciembre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Could be a nice place to stay. Needs to be cleaner
We stayed for 3 nights. Front desk lady was amazing. The lobby area was very nice, but once you turned the corner, first the elevator dont even look like an elevator, i literally walked right passed it... the smell in the hallway and the room, smelled like dirty moldy clothes. So glad i packed my shower shoes (bathroom, i cleaned) also went to walmart and purchased my own bedding) and there was NO microwave ughhh.. the stairways are dirty and freezing, almost scared to walk thru, and the walls are paper thin, i could hear my neighbors conversations.. but the icing on the cake was in the hallways. There was so many dead lady bugs just laying around 🙄 😫. Should have been something done about that. Would have been an easy clean, but just shows, the whole place is dirty/ dingy..
Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

steven

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel accommodation at a good price.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

randy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Shawn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Another Great Stay
For the second week in a row I had an excellent stay.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

victor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The person at the front desk doing my check in was very friendly and helpful.....The room was clean and everything worked . The person working the front desk during my check out was also very friendly.......
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Shawn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The place to stay in Martinsville VA.
My stay at this location actually was for two consecutive weeks with a 3 day division between the two. Four days each stay. The staff is always very welcoming and willing to help when needed.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Stacey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff. Allowed me to check in a bit earlier when a room was ready. Provided me with a hairdryer immediately when there was not one in the room. Everything was clean, the bed was comfortable. Will stay here again!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Juanita

Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Sierra

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front doors are broken, so i cold in the lobby, because no one closes the door behind them. I was placed in a room that had just finished construction. Was then switched to another room where the blind wouldn’t let down. Had to rig it up. The next morning went for breakfast and there was no milk for the cereal, the refrigerator was locked up like people were gonna steal something and a lady was guarding the food. I’ll never stay there again. Or wouldn’t recommend this place to anyone
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Ericka Katrinia

Viaje familiar
Le gustó: Servicio y personal
The room was okay but it was only one trash can in the entire room none in the bathroom our fridge did not work and the cleaning staff took our towels and wash cloths that were dirty and did not replace them
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Towel placement
No soap dish in the stand up shower, or towel bars. Only one hook to hang wet towels on. None for face towels. Anywhere.
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Carrie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
After looking at reviews from 30 days prior, the same broken door was still broken. The staff was very friendly and the breakfast was good. Our room had an adjoining door and we could hear every sound from our neighbors and their TV. The room is very simple, no fridge or microwave. The window blind didn’t work. There’s not much around the town but the room served its purpose and like I said, the breakfast was good for me and my two kids.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

John

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Staff were friendly and responsive to requests. Place looked worn and ready for a facelift.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Randy

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathroom door did not lock unless you lift the door up and when it was closed you could see out of the crack since he didn’t have a tighter close. No refrigerator…. A mini fridge for drinks would have been nice. The AC did not work!!! The room was hot. It would work sometimes and then shut off, and when it worked it wasn’t long enough to cool down the room. We came to this hotel on an 80 degree day with a large family. The toilet hadn’t been cleaned prior to our arrival. There was pubic hair and pee droplets on the back of the toilet where the seat is attached. Also, the toilet handle had fingerprints on it. The electric sliding doors to enter the hotel didn’t work. They were just kept open. That should have been the first red flag. We had no where to throw out our room garbage but after asking I was told to just leave it outside the front entry of the hotel. The house keeping staff do not change bedsheets in between nights or come in to change the garbage. They were also not friendly and had a less than hygienic appearance. Being that we couldn’t keep our drinks cold, we tried to get ice from the ice machine (5am so it should have been full) it only had a little bit of ice. Overall, this place appeared decent from the road but is a one star hotel.

8/10 Bueno

Sheryll

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

GALE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Samantha

I’m basing this review off the fact that there was a dirty, wet washcloth still in the shower when I arrived, along with one of the beds clearly wasn’t made. Of course I used the other bed and had no issues but still, very off putting. Also, there were bugs on the ceiling. They didn’t look like any type of roach I’d seen so I wasn’t too worried. Overall very disappointed in my stay and won’t be staying here again.
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Desiree

Se hospedó 3 noches en octubre de 2023

4/10 Malo

Matt

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Janelle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Bryan

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023

4/10 Malo

Billy

Viaje de negocios
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

david

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Probably the worst hotel room I have had in recent memory. There was a door stop n front of the working sink causing a serious tripping hazard. Also a loose tile in the toilet also causing a hazard. No tray or shelf in the shower to hold your soap/shampoo. no light over the desk. 2 lights over the bed and a clock that needed to be plugged in, but only a recepticle with 2 outlets. will not be back to this hotel.
Se hospedó 5 noches en septiembre de 2023

8/10 Bueno

Richard

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Chadwick

Viaje de negocios
No le gustó: Condiciones de la propiedad
Wi-Fi didn’t work at all during my stay. Opportunity to improve cleanliness of the room.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Austin

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
Beetles and ants in room. Not sure how common that is on this side of the US but they were there. No fridge or microwave.
Se hospedó 5 noches en septiembre de 2023

4/10 Malo

PJ

Viaje en grupo
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room did not have mini-fridge or microwave. The tv was a fire tv requiring you to log in with your Amazon account to do anything, IF you could connect to the hotel wifi. The wifi took hours of trying to get connected, even to the the tvs provided by the hotel. The night/morning clerk was helpful, but everyone else at the front desk was unhelpful. I was told there wasn't anything they could do to fix the wifi and to deal with it. Our room was missing a hairdryer, which house keeping confirmed should be in each room, and front desk proceeded to tell me they didn't have them in the rooms (House keeping took one from another room to give to us). There were also piles of debris behind the hotel and even broken fence.
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were friendly and very accommodating,the continental breakfast was good
Se hospedó 4 noches en septiembre de 2023

2/10 Terrible

Tracy

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Angela

Viaje familiar
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

CLAUDIO

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The electric front door was out of service, the front desk lady was rude and not willing to provide the expected attention, further they sell their property with a Pool, and they simply respond that was out of service the pool. Terrible
Se hospedó 2 noches en agosto de 2023