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Opiniones de Imagine Lighthouse

4 out of 5
Imagine Lighthouse
442-450 Elizabeth Street, Melbourne, VIC

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 342 de 704 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 215 de 704 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 704 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 704 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 704 opiniones" "

8.2/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

JESUS

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Dos de los ascensores llevan más de un mes estropeados y se forman largas colas para poder subir en los dos ascensores que funcionan. Estaba alojado en la última planta, la 69, y los trabajadores se pasaron toda la semana arreglando el ascensor, estando el pasillo intransitable. Además del ruido. Por otro lado las vistas son espectaculares.
Se hospedó 6 noches en enero de 2024

8/10 Bueno

Doede Jeep Van der, Robina

Viaje en pareja
Le gustó: Servicios
Great location. Maid service was a little “hit and miss”; but front desk staff friendly and helpful.
Se hospedó 9 noches en mayo de 2024

6/10 Aceptable

Huda

Viaje familiar
Le gustó: Condiciones de la propiedad
Great location staff for actually nice apart from one lady who I saw was probably in charge of housekeeping as she walked in to the hotel room. We called her from downstairs to get us a couple of extra blankets as the hotel room was very cold and not actually duvet, insight . She bought one duvet up that had a females dried monthly patch on it as that was very much disgusting and I’m even shocked that Lady did not even check it before bringing it up so I chucked it in the hallway after I noticed. She had no proper uniform on was wearing a jacket the whole time I saw her and was very much rude. When walking in she didn’t even say hello or what was the issue she just came in and said you need to turn the card to yes no and where is the TV that was not working an attitude way. After she figured out the remote was actually the problem because the batteries weren’t working anymore she advised us that they will replace the batteries the next day even though they never did and also when we went out that day we changed it to. Yes change my room. The whole day came back to the hotel room at 5 pm and the whole hotel room was not touched apart from she just threw the new towels in the room and left. Then when we saw her when we went down to complain, she said this hotel does not change the covers. We will just probably make the bed only after we told her we want the room to be cleaned and make the bed. She shouldn’t be doing housekeeping
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Antony

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful accomodation
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Vicky

Le gustó: Limpieza y condiciones de la propiedad
The pool was amazing
Se hospedó 11 noches en mayo de 2024

6/10 Aceptable

Oonagh

Viaje familiar
Le gustó: Servicios
The pictures don't represent the actual size of the unit, it was very small. In general clean and tidy, but the kettle and items in cupboards were filthy. Good pool (not heated) and spa facilities.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Isaac

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
I spent 6 nights in a Sky apartment at Imagine lighthouse and to be honest it was the most wonderful experience. The room was tidy, clean towels, comfy queen mattress, clean beddings, amazing view of Melbourne city and skyscrapers. It’s perfectly located in the heart of Melbourne and Everything was just a stone throw away. Friendly staff at the reception, they even let me check in and out fast with no waiting. I have no reservations against and would highly recommend it.
Se hospedó 6 noches en abril de 2024

8/10 Bueno

Tara

Se hospedó 2 noches en abril de 2024

10/10 Excelente

jara

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Loved house nice the rooms were, would definitely stay again
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Atefeh

Le gustó: Limpieza y condiciones de la propiedad
I truly enjoyed the amazing views. Very clean and nice place.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Craig

Le gustó: Limpieza y condiciones de la propiedad
Common areas could have been cleaner.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Natalia

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en abril de 2024

10/10 Excelente

sarah

Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Taylor

Viaje familiar con niños
Le gustó: Servicios
There were lots of marks on wall. A plate was put back in the draw dirty but overall it was serviced well. The property were happy to hold out bags on checkout day so we could explore before having to go to the airport
Se hospedó 4 noches en abril de 2024

4/10 Malo

Takoda

No le gustó: Limpieza
Se hospedó 8 noches en abril de 2024

8/10 Bueno

COLLIN ZHI HONG

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Adrian

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No bedside light in the bedroom. Carpeting in the apt. should be increased. Settee uncomfortable.
Se hospedó 14 noches en abril de 2024

4/10 Malo

Eden Micaeli

Viaje en pareja
No le gustó: Limpieza
The elevators took so long! The hall way on my floor smells like rubbish and something has died No aircon in the bed room Internet connection was very poor
Se hospedó 6 noches en abril de 2024

8/10 Bueno

Tom

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Matthew

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Amazing views from the 68th floor and plenty of dining options nearby.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Searrah Dawn

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very close to Melbourne central and found the experience easy to follow as new travellers
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Amazing views from the apartment and great facilities.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Brian

Viaje en pareja
No le gustó: Limpieza
Our room had only recently been added so didn't have everything installed (even though it offered a fully stocked kitchen). There was no phone to contact reception (41 storeys below; with regular long waits for elevators) and the balcony area smelled of cigarette smoke so couldn't be used. And even though it is apartment style, the bathroom is incredibly tiny! On the positive side, the pool area was amazing. And the location was good - very close to shopping and QV Markets.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Nerida

Le gustó: Servicios
Handy location. Decent size apartment. Reasonably clean. Not sure why the security deposit is still being held almost 2 weeks on though. This is always annoying when properties do this. It should be cancelled the day of check out.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Lovpreet

Le gustó: Limpieza y condiciones de la propiedad
Everything was perfect except Parking they should provide parking as well.
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

NANG SUAN

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The properity is in the heart of CBD with great shops and eateries around.
Se hospedó 4 noches en marzo de 2024

4/10 Malo

CHO YAN

Viaje en pareja
No le gustó: Limpieza y servicios
服務差
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Chi Keung

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Sanel

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Awesome place in Melbs. Highly recommend
Se hospedó 4 noches en enero de 2024

8/10 Bueno

Julieth

Le gustó: Limpieza y condiciones de la propiedad
Good
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Peter

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Rosalina

Viaje familiar
Le gustó: Comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024

8/10 Bueno

Maya

Viaje en grupo, Viaje familiar
Le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Tatjana

Se hospedó 5 noches en enero de 2024

6/10 Aceptable

Amma

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Malcolm

Viaje en pareja
Le gustó: Limpieza
Good location. 2 of 4 left fits not working in a building that has 64 floors. Waited for lifts. One night waited 30 mins in a lineup. Then the lift we caught was faulty. Very poor communication from management. Later found out the lifts have been out of order for 3 months. Property still says it’s 4 star but it’s not. It’s university student accomodation
Se hospedó 4 noches en enero de 2024

8/10 Bueno

Jessie

Nice apartment!
Se hospedó 14 noches en enero de 2024

10/10 Excelente

Vishal

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great Place to stay for holidays
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 4 noches en enero de 2024

8/10 Bueno

Warren

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 7 noches en enero de 2024

10/10 Excelente

Russell

Le gustó: Limpieza, servicios, condiciones de la propiedad
Fabulous views from the 68th floor of Melbourne and the pool and spa were spotless. Great place to stay and friendly staff.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Cliente verificado

No le gustó: Comodidad de las habitaciones
침대는 편했고 집은 넓어서 좋았습니다. 위치가 좋아서 주변 돌아다니기 좋습니다. 바람부는 날이면 고층이라 풍절음이 들리면서 시끄러워요. 3Mbps 수준으로 와이파이 엄청 느립니다. 옆 건물도 너무 높아서 뷰가 생각보단 별로에요. 주방기구가 좀 부실하게 있어요. 청소는 잘 안 해주세요.
Se hospedó 4 noches en enero de 2024

6/10 Aceptable

Tania

Viaje en grupo
No le gustó: Limpieza
Time to upgrade
The location is great - couch disgusting full of stains- carpet disgusting - one of our rooms had no coffee cups - requested but never delivered- same room had no iron or ironing board
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Tarryn

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Simon

Great room. Only 2 sometimes 1 lift working. Big queues for lift very frustrating.
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Pravinesh

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
very dirty apartments and lifts. out of 4 lifts only 2 lifts were working all time. I had been there in September and in December 2023. same story. housekeeping cleanliness is pathetic. Residents' pets like dogs urinate in entrance as well as in lifts. property Manager customer service is hopeless. I am not going there again.
Se hospedó 14 noches en diciembre de 2023

4/10 Malo

ching yi

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
dirty, television cannot use.
Se hospedó 8 noches en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Dianne

Le gustó: Limpieza y comodidad de las habitaciones
L:ighthhouse hotel shines
The view was amazing the the apartment style room was great. The location is excellent.
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Luca

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
We expected something “out of the ordinary”, we regrettably ended up in something “OUT OF ORDER!”. 69 floors, only 2 or sometimes 1 lift operational. The other lifts: OUT OF ORDER!!!. It truly took ages every time to even go to ground floor or reach our level. Literally over 20 minutes sometimes. I’ve seen grade 9 kids calling the lift and by the time they entered it they were graduating college. Rubbish chute: OUT OF ORDER! Don’t even think to purchase some prawns at Queen Victoria Market if you don’t want to go through the hell (HELLAVATORS) of bringing the rubbish from your floor to the ground and back! Either you keep the smell in your room or you enjoy the smell of rubbish in the lobby. Why they didn’t organise their staff to collect the rubbish floor by floor? Oh yeah, because they didn’t even come to clean the room, replace coffee sachets, nothing at all! Although, if you really managed to get the prawns (and other delicacies), went through the process of disposing the rubbish and survived, don’t even think to take a number two in the toilet, cause there’s no window and the fan is…. OUT OF ORDER!!! Asked several times to come check it, got answered the fan will turn automatically when the light is switched on. NUUUUOOO!!! Really?!?!?! Genius!!! Could you please come and check?!?! They never did. Well, you might think, at least if I take a shower I relax a bit, after all that sweat sharing one lift with the whole cast of 300 all crammed together. Don’t even put the smal
Se hospedó 6 noches en diciembre de 2023