Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 512 de 1000 opiniones" "
10 - Excelente
512
Puntuación de 8, es decir, Bueno. Basada en 327 de 1000 opiniones" "
8 - Bueno
327
Puntuación de 6, es decir, Aceptable. Basada en 107 de 1000 opiniones" "
6 - Aceptable
107
Puntuación de 4, es decir, Malo. Basada en 41 de 1000 opiniones" "
4 - Malo
41
Puntuación de 2, es decir, Terrible. Basada en 13 de 1000 opiniones" "
2 - Terrible
13
8.8/10
Limpieza
9.0/10
Servicio y personal
8.6/10
Servicios
8.4/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Andrea
25 sept. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Andrea
Se hospedó 2 noches en septiembre de 2017
4/10 Malo
Darren
Viaje familiar
19 may. 2024
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The room was well laid out and a good size for 2. The shower was amazing, I love the large shower head. The views from the room were great, looking out to the golf course. Unfortunately the split system in the room had an extremely loud whistle so we couldn't heat the room for any longer than a few mins. we didn't want to blast the TV up to loud incase of upsetting near by rooms. Not having tissues in the room also caused us to use the toilet rolls to blow our noses. There is no mini bar available but wasn't a big deal. I thought the breakfast was OK. Overall for the cost I was disappointed, mostly due to the split system and basic little things like tissues. Luckily the local towns are fantastic, we had some good food and bought some good wine, Cheers
Darren
Se hospedó 1 noche en mayo de 2024
Respuesta de Hugh M. - Front Office Supervisor , el 21 may. 2024
Thank you for taking the time to provide detailed feedback on your recent stay with us. We're delighted to hear that you enjoyed the layout of the room, the amazing shower, and the stunning views of the golf course. However, we sincerely apologise for the issues you experienced with the split system and the lack of tissues in the room.The loud whistle from the split system is certainly not the standard we aim to provide, and we regret the inconvenience it caused during your stay. Please be assured that we are addressing this issue promptly to prevent it from affecting future guests. Additionally, we apologize for the oversight regarding the tissues. Your feedback has been shared with our housekeeping team to ensure tissues are available in all rooms moving forward.We appreciate your understanding regarding the absence of a mini bar and are glad it did not significantly impact your stay. Your comments about the breakfast are noted, and we will review our offerings to see how we can improve.It's wonderful to hear that you enjoyed the local towns, their food, and wine. We hope that, despite the inconveniences, you had a pleasant overall experience.Your feedback is invaluable to us as we continually strive to improve our services. Should you decide to stay with us again, we would be eager to ensure you have a flawless experience.Thank you once again for your feedback. We look forward to the opportunity to welcome you back in the future.Warm regards,
10/10 Excelente
Jessica
5 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Jessica
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Chanmi
Viaje de negocios, Viaje familiar
4 may. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
The stay overall was really nice - the free shuttle service to the hot springs was excellent and well organised!
Chanmi
Se hospedó 1 noche en mayo de 2024
Respuesta de Hugh M. - Front Office Supervisor , el 21 may. 2024
Thank you for your kind feedback! We're delighted to hear that you had a really nice stay with us and that you found our free shuttle service to the hot springs excellent and well-organized.Providing seamless and enjoyable experiences for our guests is our top priority, and it's wonderful to know we succeeded during your visit. We look forward to welcoming you back for another great stay soon!Warm regards,
10/10 Excelente
Marc
17 abr. 2024
Marc
Se hospedó 1 noche en abril de 2024
Respuesta de Hugh M. - Front Office Supervisor , el 21 may. 2024
hank you so much for your five-star review! We're thrilled to hear that you had such a positive experience with us. Your high rating is greatly appreciated and serves as a wonderful encouragement to our team.We look forward to welcoming you back soon for another excellent stay.Warm regards,
10/10 Excelente
juyun
Viaje familiar
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I could get a bottle of wine through Vip access, but I completely forgot to ask. I think the hotel staff forgot like me. But they were very kind
juyun
Se hospedó 1 noche en abril de 2024
Respuesta de Hugh M. - Front Office Supervisor , el 21 may. 2024
Thank you for your wonderful five-star review! We're thrilled to hear that you had a great stay and found our staff to be very kind.We apologize for the oversight regarding your VIP access bottle of wine. We appreciate your understanding and are glad it didn't affect your overall experience. On your next visit, please remind us, and we'll be sure to have it ready for you to enjoy.We look forward to welcoming you back soon!Warm regards,
10/10 Excelente
Keith
11 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Keith
Se hospedó 2 noches en febrero de 2024
Respuesta de Hugh M. - Front Office Supervisor , el 21 may. 2024
Thank you so much for your five-star review! We're thrilled to hear that you had such a positive experience with us. Your high rating is greatly appreciated and serves as a wonderful encouragement to our team.We look forward to welcoming you back soon for another excellent stay.Warm regards,
6/10 Aceptable
Milka
2 abr. 2024
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Milka
Se hospedó 2 noches en marzo de 2024
Respuesta de Hugh M. - Front Office Supervisor , el 21 may. 2024
Dear Guest,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are sorry to see that your experience was not entirely satisfactory.If you have any specific concerns or suggestions on how we can improve, please do not hesitate to reach out to us directly. Your input is valuable as we strive to enhance our services and provide a better experience for all our guests.We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,
8/10 Bueno
Felix
Viaje en pareja
8 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice property, good location, friendly stuff, beautiful dining experience
Felix
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Office Supervisor, el 6 abr. 2024
Thank you for choosing Peppers Moonah Links Resort for your recent stay. It was our pleasure to host you, and we are thrilled you enjoyed our location, dining and staff!At Peppers Moonah Links, we strive to provide our guests with a memorable and comfortable stay, and we are delighted to hear your feedback. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts with us.Once again, thank you for choosing Peppers Moonah Links Resort. We look forward to welcoming you back in the future and creating more wonderful memories together.Warm regards,
8/10 Bueno
Marie
Viaje familiar, Viaje familiar con niños
28 feb. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Comfortable room with cozy bed, pillows and linens! Amenities were also available- no good scent but serve its purpose.
Just didn’t like watching 2 big daddy long leg spiders above TV making sure they stay put there.
Marie
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Supervisor, el 6 abr. 2024
Thank you for choosing Peppers Moonah Links Resort for your recent stay. It was our pleasure to host you, and we sincerely hope you had a delightful experience with us.At Peppers Moonah Links, we strive to provide our guests with a memorable and comfortable stay. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts with us.Once again, thank you for choosing Peppers Moonah Links Resort. We look forward to welcoming you back in the future and creating more wonderful memories together.Warm regards,
10/10 Excelente
Eugenio
27 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, whether you're into Golf or just want to explore the area.
Eugenio
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Supervisor, el 6 abr. 2024
Thank you for choosing Peppers Moonah Links Resort for your recent stay. It was our pleasure to host you, and we sincerely hope you had a delightful experience with us.At Peppers Moonah Links, we strive to provide our guests with a memorable and comfortable stay. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts with us.Once again, thank you for choosing Peppers Moonah Links Resort. We look forward to welcoming you back in the future and creating more wonderful memories together.Warm regards,
10/10 Excelente
sarah
Viaje en grupo
25 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
sarah
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
A heartfelt thank you for taking the time to leave a review following your recent stay at our hotel. We are sincerely grateful for your feedback.Your input is immensely valuable to us as we continuously strive to enhance the experiences of our guests. Should you have any additional comments or recommendations you wish to share, please do not hesitate to get in touch with us directly.We eagerly anticipate the opportunity to host you again in the future and provide you with another memorable stay.Warm regards,
4/10 Malo
Julia
25 feb. 2024
No le gustó: Limpieza y condiciones de la propiedad
Julia
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
CARLY
24 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
CARLY
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are glad to hear that you chose to stay with us.Your opinion is important to us as we continually strive to improve and provide the best possible experience for all our guests. If you have any further comments or suggestions you would like to share, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.
8/10 Bueno
Patrick
24 feb. 2024
Patrick
Se hospedó 6 noches en febrero de 2024
Respuesta de Front Office Supervisor, el 6 abr. 2024
Thank you for choosing Peppers Moonah Links Resort for your recent stay. It was our pleasure to host you, and we sincerely hope you had a delightful experience with us.At Peppers Moonah Links, we strive to provide our guests with a memorable and comfortable stay, and we are delighted to hear your feedback. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts with us.Once again, thank you for choosing Peppers Moonah Links Resort. We look forward to welcoming you back in the future and creating more wonderful memories together.Warm regards,
6/10 Aceptable
Troy
Viaje familiar
21 feb. 2024
Le gustó: Servicio y personal
It’s a golf property in the middle of nowhere. If your only there to Golf then it’s fine. We were also given a room that absolutely reeked of smoke. It’s a non-smoking room but what do you expect when you have ashtrays on every patio. To their credit they did move us to another room thankfully but this should have never happened.
Troy
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Office Supervisor, el 6 abr. 2024
Thank you for providing your feedback regarding your recent stay at our golf property. We apologise for any inconvenience caused by the initial room assignment that had a strong smoke odour, despite being designated as a non-smoking room. This is certainly not the experience we aim to provide our guests, and we regret that it occurred during your stay.We appreciate your understanding and cooperation as we promptly relocated you to another room. Rest assured, we will investigate the issue to ensure that proper measures are in place to prevent such occurrences in the future. Your feedback is invaluable to us as we strive to maintain the highest standards of cleanliness and comfort for all our guests.We appreciate your patience and hope that despite this initial setback, you were able to enjoy your overall experience at our golf property. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us directly. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future under more favourable circumstances.
6/10 Aceptable
Cliente verificado
21 feb. 2024
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
In need of an update, good for golf
The golf courses and golf staff were excellent ( especially Alex and Mick) and super helpful. Previously stayed here about 10 years ago and the hotel rooms need a little TLC. Rooms were a good size and very comfortable and had lovely large terraces overlooking the golf course. Cleaning could have been better especially in the communal areas. All the staff were good and food was ok.
Cliente verificado
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
Thank you sincerely for sharing your thoughts on your recent stay at our hotel. Your feedback is incredibly valuable to us.We're thrilled to hear that you found our golf courses and golf staff, especially Alex and Mick, to be excellent and super helpful. We will be sure to pass along your kind words to them, as recognition of their outstanding service means the world to us.We also appreciate your constructive criticism regarding the condition of our hotel rooms. Your comments have been duly noted, and we will take proactive measures to ensure that our rooms receive the attention they deserve to provide an even more comfortable experience for our guests.It's wonderful to know that you enjoyed the spaciousness and comfort of our rooms, as well as the beautiful views from the large terraces overlooking the golf course. However, we apologise for any shortcomings in cleanliness, particularly in the communal areas. Rest assured, we will address this matter promptly to uphold the high standards we strive for.We're glad to hear that you found our staff to be good overall and that you enjoyed the food during your stay. Your satisfaction is our top priority, and we will continue to work hard to ensure that every aspect of your experience exceeds your expectations.Once again, thank you for choosing to stay with us and for providing us with valuable feedback. We look forward to the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,
10/10 Excelente
Aryan
Viaje en pareja
19 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is amazing, close by to Hot springs.
Aryan
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
We would like to extend our sincere gratitude for your positive feedback regarding your recent stay at our property. Your kind words mean a great deal to us.We're delighted to hear that you found our property to be amazing and enjoyed its proximity to the hot springs. It's our pleasure to provide our guests with convenient access to nearby attractions, and we're thrilled that you were able to take advantage of this during your stay.At Moonah links Resort, we are committed to creating unforgettable experiences for our guests, and we're thrilled that we could contribute to your enjoyment. Should you have any further feedback or if there is anything else we can do to enhance your future stays, please don't hesitate to reach out to us.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable experience soon.Warm regards,
10/10 Excelente
Shaina
Viaje en pareja
18 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay at this property. It was spotlessly clean and really spacious. We enjoyed all the amenities and features available in the room such as the dishwasher, dryer, washing machine, fridge/freezer, stovetop etc. The price is worth the value. Would definitely stay again.
Shaina
Se hospedó 2 noches en febrero de 2024
Respuesta de Hugh M. - Front Office Supervisor , el 18 feb. 2024
Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a wonderful stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We do hope that we have the pleasure of welcoming you back soon at Peppers Moonah Links Resort.
8/10 Bueno
Frank
16 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Frank
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
Thank you for taking the time to leave a review of your recent stay at our property. We truly appreciate your feedback.We're thrilled to see that you rated your experience with us an 8 out of 10. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your stay.At Moonah Links Resort, we continuously strive to provide exceptional service and amenities to all our guests. Your positive feedback motivates us to keep up the good work and to continually improve our offerings.We're grateful for the opportunity to have hosted you, and we hope to have the pleasure of welcoming you back for another great stay in the future. If there is anything specific you feel we could improve upon to turn your 8 into a perfect 10, please do not hesitate to let us know.Warm regards,
8/10 Bueno
Lillian
8 feb. 2024
Le gustó: Limpieza y servicio y personal
Lillian
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
Thank you for taking the time to share your thoughts on your recent stay at our property. Your feedback is valuable to us as we continuously strive to improve our services and accommodations.We're pleased to see that you rated your experience with us a 4 out of 5. While we're glad that you enjoyed your stay overall, we also recognize that there may be areas where we can enhance your experience further.If there are any specific aspects of your stay that you believe could be improved upon, we would greatly appreciate hearing your insights. Your input helps us to identify areas for growth and ensures that we can continue to provide exceptional experiences for all our guests.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and to exceed your expectations on your next visit.Warm regards,
6/10 Aceptable
Kitt Yee
2 feb. 2024
Kitt Yee
Se hospedó 2 noches en diciembre de 2023
8/10 Bueno
JANE
Viaje en pareja
1 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find, easy to park right outside. Lovely view from the room. On site restaurant has great meals and service.
JANE
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
Thank you for sharing your wonderful experience at our hotel. We truly appreciate your kind words and are delighted to hear that you had such an enjoyable stay.We're thrilled to know that you found our hotel easy to find and convenient to park, as well as enjoying the lovely view from your room. Providing our guests with ease and comfort is a top priority, and we're glad that we could meet your expectations in this regard.Additionally, we're pleased that you had a great dining experience at our on-site restaurant. Our team works hard to deliver delicious meals and excellent service, and it's rewarding to receive such positive feedback.We are grateful for the opportunity to have hosted you, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,
10/10 Excelente
Sev
30 ene. 2024
Sev
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor, el 6 abr. 2024
Thank you for choosing Peppers Moonah Links Resort for your recent stay. It was our pleasure to host you, and we sincerely hope you had a delightful experience with us.At Peppers Moonah Links, we strive to provide our guests with a memorable and comfortable stay.Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts with us.Once again, thank you for choosing Peppers Moonah Links Resort. We look forward to welcoming you back in the future and creating more wonderful memories together.Warm regards,
8/10 Bueno
Cliente verificado
29 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place
Is a nice place. However we had dinner and breakfast at the Pebbles restaurant in the resort. Was pretty average.
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de Hugh M. - Front Office Supervisor, el 31 ene. 2024
Thank you for sharing your feedback with us regarding your recent experience.Your input is incredibly valuable as we continually work towards improving our services. Please be assured that your comments have been forwarded to the relevant manager for a thorough review. We sincerely appreciate your contribution to our ongoing efforts to provide a great guest experience.
10/10 Excelente
Kore
Viaje en pareja
28 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great! Staffs are friendly and helpful, room is very spacious. The only thing I would suggest for improvement is for the resort to provide some complimentary water bottles in the room for the guests to drink. I realised there was no drinking water available in the room after I got back very late. I had to drink the tap water.
Kore
Se hospedó 2 noches en enero de 2024
Respuesta de Hugh M. - Front Office Supervisor, el 31 ene. 2024
Thank you for sharing your feedback with us regarding your recent experience.Your input is incredibly valuable as we continually work towards improving our services. Due to a sustainability program we no longer provide bottled water in the rooms, but please be assured that our drinking water is perfectly acceptable. We sincerely appreciate your contribution to our ongoing efforts to provide a great guest experience.
10/10 Excelente
Pirathat
23 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!
Service was fantastic. Staff were lovely and helpful. Bed was comfortable. Breakfast was great. Unfortunately, there were issues with mold in the bathroom. These issues didn’t bother us too much as we stayed there for one night only.
Pirathat
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor, el 23 ene. 2024
Thank you for sharing your feedback with us regarding your recent experience. Your input is incredibly valuable as we continually work towards improving our services. Please be assured that your comments have been forwarded to the relevant manager for a thorough review. We sincerely appreciate your contribution to our ongoing efforts to enhance our offerings and provide a better experience.
10/10 Excelente
Tracey
20 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A really lovely place to stay close to the hot springs. Great room overlooking the golf courses. Staff were always smiling, helpful and welcoming.
Tracey
Se hospedó 2 noches en enero de 2024
Respuesta de Front Office Supervisor, el 23 ene. 2024
Thank you for choosing Peppers Moonah Links Resort for your recent stay. It was our pleasure to host you, and we sincerely hope you had a delightful experience with us.At Peppers Moonah Links, we strive to provide our guests with a memorable and comfortable stay, and we are delighted to hear your feedback. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts with us.Once again, thank you for choosing Peppers Moonah Links Resort and we look forward to welcoming you back in the future.Warm regards,
10/10 Excelente
ELENA
19 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ELENA
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
We're absolutely thrilled to receive your perfect 5-star review! Thank you so much for taking the time to share your experience with us.Your positive feedback is incredibly rewarding for our team, as we work tirelessly to ensure every guest has a memorable stay. Knowing that we've met your expectations fills us with pride and gratitude.We can't wait to welcome you back for another fantastic stay in the future. Until then, please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Warm regards,
8/10 Bueno
YANTING
16 ene. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
YANTING
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
We would like to extend our sincere appreciation for taking the time to review your recent stay at our property. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences.We are pleased to learn that you rated your stay with us a 4 out of 5. Your positive rating reaffirms our commitment to providing excellent service and accommodations to all our guests.Should you have any suggestions or areas where you believe we can improve, please do not hesitate to share them with us. Your insights will help us to further elevate the quality of our services and ensure that each guest enjoys a memorable stay with us.Thank you once again for choosing to stay at Moonah Links Resort. We look forward to welcoming you back for another enjoyable experience in the future.Warm regards,
10/10 Excelente
Raquel
14 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Raquel
Se hospedó 2 noches en enero de 2024
10/10 Excelente
Sam
12 ene. 2024
Sam
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
Your positive feedback inspires and motivates us to continue striving for excellence in everything we do. We are truly grateful for your kind words and for choosing to stay with us.Thank you once again for your glowing review. We cannot wait to welcome you back for another outstanding stay in the future!Warm regards,
2/10 Terrible
Marie
Viaje familiar con niños
10 ene. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
stay away from apartment # 45 that is privatley owned
its non-livable, Section 61 of tenantcys act - not fit for livable purpose
Dead bugs all over the floor, dirty floors, filthy, cob webs as high as your ankle in the bedrooms, living room, dining room, not safe for anyone, STAY AWAY!
The onwners will not give a refund and they are GREEDY!
Marie
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor - Hugh M., el 26 feb. 2024
We sincerely apologise for the distressing experience you encountered during your recent stay in Apartment #45. Your feedback is deeply concerning, and we take such matters very seriously.Please be assured that Apartment #45 is privately owned and not managed by our property. However, we understand the gravity of the situation and are taking immediate steps to address it with the property owners. We will ensure that the necessary actions are taken to rectify the issues and bring the apartment up to the standard expected for a livable environment.Your safety and comfort are our top priorities, and we deeply regret that you were subjected to such unacceptable conditions. Rest assured, we are working diligently to prevent such incidents from occurring in the future.We appreciate you bringing this matter to our attention and encourage you to contact us directly if there is anything further we can assist you with. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to restore your faith in our property.Warm regards,
6/10 Aceptable
Michelle
Viaje en pareja
8 ene. 2024
Le gustó: Servicio y personal
If you are golfers, with the purpose of this being a golfing venue it will be perfect for you. If you are looking for basic accommodation close to hot springs also fine. It is tired. Some mould on bathroom ceiling, exhaust fan in bathroom sounded like jet turbine, weird marks on ceiling in bedroom. Bed comfy enough and certainly very peaceful with golf course view. Dining. Pebbles food was lovely although decor tired. The lounge bar area would perhaps be nice to enjoy happy hour but you need to know it’s a golf club first and foremost and on a Friday at 5pm it was extremely busy and loud, so many club members having a great time, and right they should be, but if that’s not your scene then it will disappoint. It would be great for the purpose of gold socials, but I wish I had known going in that it was not quite what I had hoped for in terms of appointments and places to walk. Skip the breakfast buffet and go to one of the nice places locally as the food was really poor at breakfast. Bacon like leather. It was fine, and if you are a golfer it would be perfect as the course looked beautiful. It’s not a non golfing couples getaway venue.
Michelle
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor, el 23 ene. 2024
Thank you for sharing your feedback with us regarding your recent experience.Your input is incredibly valuable as we continually work towards improving our services. Please be assured that your comments have been forwarded to the relevant manager for a thorough review and passed on to our kitchen team. We sincerely appreciate your contribution to our ongoing efforts to enhance our offerings and provide a better experience.
10/10 Excelente
Viranda Clarissa
2 ene. 2024
Viranda Clarissa
Se hospedó 2 noches en diciembre de 2023
10/10 Excelente
Margaret
Viaje en pareja
27 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great room, spacious and very quiet, nice balcony. Great bathroom. In golf course, bit of a drive to beach and restaurants. Would certainly consider staying again
Margaret
Se hospedó 2 noches en diciembre de 2023
8/10 Bueno
Sam
23 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sam
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Sylvia
Viaje familiar
23 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sylvia
Se hospedó 1 noche en diciembre de 2023
6/10 Aceptable
Lindsey
Viaje familiar
6 dic. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Meh
Room was clean and tidy, price reasonable. Nice to have a sliding door to outside overlooking the gold course.
Breakfast wasn't included so we paid $35 each and the food options felt a bit like school camp.
Sloppy scrambled eggs, cold roast tomato and coffee you have to make yourself at a machine in a hallway (also luke warm). Only one milk option, no chai or hot choccy. My Mother asked for a Chai latte and they wanted to charge extra for it. A bit tight considering the calibre of the property. Quite underwhelmed.
Lindsey
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Vijay
30 nov. 2023
Vijay
Se hospedó 2 noches en noviembre de 2023
8/10 Bueno
daniel
27 nov. 2023
daniel
Se hospedó 1 noche en noviembre de 2023
6/10 Aceptable
christine
18 nov. 2023
christine
Se hospedó 1 noche en noviembre de 2023
8/10 Bueno
Louise
Viaje en pareja
26 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for a short stay
Louise
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
Luka
Viaje en pareja
25 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really peaceful & secluded accomodation to get away from the hustle & bustle of city life. Really enjoyed the room & views.
Luka
Se hospedó 4 noches en octubre de 2023
10/10 Excelente
James
22 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved it all
James
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
Marie Sharonne
Viaje en pareja
14 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful staff. Quiet location
Marie Sharonne
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
jasen
Viaje en pareja
9 oct. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
Sensational room. Very relaxing. The food at golf club was great. Don’t play golf but will come back as so close to the touristy things
jasen
Se hospedó 1 noche en octubre de 2023
8/10 Bueno
Rosetta
Viaje en grupo
7 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location
Rosetta
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
Ankit
2 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ankit
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Ehsan
23 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
we had a very good experience staying in this hotel. Will consider coming back