Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 397 de 1000 opiniones" "
10 - Excelente
397
Puntuación de 8, es decir, Bueno. Basada en 304 de 1000 opiniones" "
8 - Bueno
304
Puntuación de 6, es decir, Aceptable. Basada en 150 de 1000 opiniones" "
6 - Aceptable
150
Puntuación de 4, es decir, Malo. Basada en 89 de 1000 opiniones" "
4 - Malo
89
Puntuación de 2, es decir, Terrible. Basada en 60 de 1000 opiniones" "
2 - Terrible
60
8.0/10
Limpieza
8.4/10
Servicio y personal
7.8/10
Servicios
7.6/10
Condiciones de la propiedad
8.0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Antonio
Viaje de negocios
12 ene. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy experimentado recepcionista
Muy bien servicio
Antonio
Se hospedó 1 noche en enero de 2022
Respuesta de General Manager, el 13 ene. 2022
Dear Antonio,
Our team is our greatest strength, so it is no surprise to hear that they served you well! Your feedback will surely make their day, and we truly hope you had a wonderful trip overall. Please consider Holiday Inn Viera Conference Center again the next time you're in town!
8/10 Bueno
Sergio
Viaje familiar
29 mar. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sergio
Se hospedó 2 noches en marzo de 2021
6/10 Aceptable
Cliente verificado
Viaje en pareja
8 feb. 2021
Le gustó: Limpieza y condiciones de la propiedad
no me gusto el trato ya que no hubo ningun esfuerzo de parte del personal de recepcion para hablar español, hoy dia la mayoria de los establecimientos en Florida tienen gente que por lo menos te ayuden en español o hagan el intento, principalmente la persona del check in. ademas el no tener desayuno para el precio es muy alto
Cliente verificado
Se hospedó 3 noches en enero de 2021
Respuesta de General Manager, el 11 feb. 2021
While we are grateful that we had the opportunity to host you during your time in town, we're sorry that we failed to deliver a stay that exceeded your expectations.
It sounds like you had some trouble communicating with our team. We apologize for any inconvenience that was caused - even when a language barrier is present, our staff do try their best to ensure that they are informative and helpful.
Your constructive insights have been noted, and we will keep them in mind going forward.
On behalf of our entire team, we wish you all the best.
10/10 Excelente
Cliente verificado
21 sept. 2020
Cliente verificado
Se hospedó 2 noches en septiembre de 2020
8/10 Bueno
CARLOS
17 may. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
CARLOS
8/10 Bueno
Cliente verificado
24 oct. 2016
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Cliente verificado
10/10 Excelente
Alejandro, Atlanta ga
29 jul. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sentrico
Muy bien!
Alejandro
8/10 Bueno
CARMEN, venezuela
30 ene. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
bueno
bueno, sin nada sobresaliente
CARMEN
6/10 Aceptable
Barbara
14 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice- clean - very comfortable bed-no free breakfast-no fan in the bathroom - body wash dispenser was empty
Barbara
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Dear Barbara,Thank you for staying with us and complimenting our comfortable accommodations. That said, we apologize for any concerns you had with our bathroom amenities, and our team will be sure to correct any issues immediately. It was great having you visit, and we hope you will consider returning to see us the next time you are in the area.
10/10 Excelente
steve
10 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
steve
Se hospedó 2 noches en mayo de 2024
2/10 Terrible
Marylou
6 may. 2024
I don’t know how anything was I didn’t stay they’re after reading all the reviews! Of room
Odors bed bugs, molding and smoke!!!! I have allergies and I definitely was NOT going to put myself at risk. They didn’t even call me and ask where I was or anything
Marylou
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Marylou,What you've described is deeply concerning to us. These comments do not reflect the level of quality that guests have come to expect from staying with us. Rest assured, we will relay your concerns to our team to ensure our high standards of cleanliness and comfort are being met going forward. It was a pleasure having you here, and we hope you'll give us another chance to change your perception in the future.
10/10 Excelente
David
Viaje de negocios, Viaje en pareja
6 may. 2024
Le gustó: Limpieza y servicio y personal
Nice place for a stop during travels. Quite, clean and comfy bed.
David
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear David,We're delighted you chose us for a nice stop during your trip. Our priority is to provide a quiet, clean, and comfortable environment for our guests. Hopefully, you had the chance to explore our area near Port Canaveral and just across the street from Brevard Zoo, which is in the top 10% of zoos in the country. Thank you for your kind words, and we hope to welcome you back to Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel for another comfortable stay in the future!
8/10 Bueno
Cara, White Plains
Viaje en pareja
3 may. 2024
Le gustó: Limpieza
Property is older and needs a facelift.
Cara
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Cara,Thank you for your feedback. We appreciate your honesty and understand your concerns. Rest assured, we are continuously working to improve our property to enhance the experience for our guests. We hope you'll consider staying with us again in the future for a stay that is sure to exceed your expectations.
4/10 Malo
Charles
Viaje en pareja
28 abr. 2024
No le gustó: Servicio y personal
Staff was rude during check in, the TV had a line in the middle of the screen. Hard to watch it. Restaurant was no good service. Just not a good stay.
Charles
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Dear Charles,In reading your review, it is clear we failed to meet your needs, and for that, we are very sorry. Rest assured that we will speak with our front desk team about your concerns and reinforce our commitment to providing outstanding service. We will also have maintenance take a look at your TV and make any necessary fixes. Your feedback is valuable, and we hope you'll give us another try in the future.
10/10 Excelente
Zhining
Viaje familiar
26 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
Breakfast is excellent. We stayed three nights but only got one day changing towels.
Zhining
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Dear Zhining,Thank you for staying at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel. We're pleased that you enjoyed our breakfast. We also aim to offer prompt and efficient housekeeping services, and we apologize if we fell short during your stay. We will address this to ensure a more consistent service in the future. It would be wonderful to welcome you back for an even more seamless experience.
10/10 Excelente
Colleen
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great, the staff was awesome!
Colleen
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Dear Colleen,Thank you for staying with us and for your fantastic review! We are glad you enjoyed your time and that our friendly team could enhance your visit. If you are visiting Port Canaveral, The Bevard Zoo, or Kennedy Space Center in the future, please stay with us again!
8/10 Bueno
Thomas
Viaje familiar
9 abr. 2024
Le gustó: Limpieza y servicio y personal
I would definitely stay at this property again.
Thomas
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Dear Thomas,It was a pleasure to host you at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel. We're delighted you had a great stay with us. On behalf of our team, we're looking forward to seeing you again and showing you all that Melbourne has to offer.
10/10 Excelente
Anne
Viaje en pareja
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, comfortable, well kept older property. Staff at desk were friendly. Bed super comfortable. Bathroom in 301 clean, but dated-had to jiggle that toilet handle to stop it running, minor issue!
Anne
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Dear Anne,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that our clean, comfortable rooms impressed you. The next time you're in the area, please come see us again at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel for another great stay!
6/10 Aceptable
Melinda
29 mar. 2024
No le gustó: Servicio y personal
Melinda
Se hospedó 1 noche en marzo de 2024
8/10 Bueno
Richard
29 mar. 2024
Richard
Se hospedó 1 noche en marzo de 2024
8/10 Bueno
Ray
Viaje familiar
25 mar. 2024
Le gustó: Servicio y personal y servicios
The hotel was okay for what we paid,the lady from front desk was very friendly and nice
Ray
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 29 mar. 2024
Dear Ray,Thanks for joining us at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel. We're pleased our friendly front desk team warmly welcomed you to our hotel. Your review is appreciated, and we hope to see you again.
10/10 Excelente
Matt
25 mar. 2024
Matt
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Katrina
Viaje familiar
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly. Place was very clean and well kept.
Katrina
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 25 mar. 2024
Dear Katrina,Thank you for sharing your experience at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel! We're delighted you found our team friendly and our establishment well-maintained. Your satisfaction is our top priority, and we're thrilled we look forward to welcoming you back for another great experience!
10/10 Excelente
Mikka
19 mar. 2024
Good
Mikka
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 25 mar. 2024
Dear Mikka,It was a pleasure hosting you at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel! We're glad you enjoyed your visit, and we hope to see you again soon.
10/10 Excelente
Brian
Viaje en pareja
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great!
Brian
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 21 mar. 2024
Dear Brian, We're happy when you're happy! Thank you for choosing Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel, and for the perfect rating. It was a pleasure having you as our guest, and we hope your travels bring you back our way again soon!
4/10 Malo
Nigel
3 mar. 2024
No le gustó: Limpieza y condiciones de la propiedad
Nigel
Se hospedó 3 noches en febrero de 2024
8/10 Bueno
ROB
Viaje en pareja
3 mar. 2024
Great
ROB
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 5 mar. 2024
Dear Rob,Thank you for choosing to stay with us at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel. Impressing every guest with a wonderful experience is a top priority for us, so we're thrilled you enjoyed your visit. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.
8/10 Bueno
Lynn
26 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Lynn
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 1 mar. 2024
Dear Lynn,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you, and we look forward to seeing you again the next time you're in town.
8/10 Bueno
Michael
Viaje en pareja
21 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exactly as you would expect from a Holiday Inn - clean, comfy, convenient
Michael
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 23 feb. 2024
Dear Michael,Thank you for sharing your experience at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel! We're delighted to have provided you with a comfortable and convenient stay. Our team looks forward to welcoming you back for another satisfying experience!
10/10 Excelente
William
Viaje familiar
11 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great room. Very clean. Staff was very friendly
William
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 13 feb. 2024
Dear William,It was an honor having you as a guest at Holiday Inn Melbourne-Viera Conference Ctr, and IHG Hotel! We are glad you could enjoy our spacious accommodations, clean facilities, and friendly service. Thanks for staying with us, and we cannot wait to see you again soon!
8/10 Bueno
Harold
7 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just what we needed.
We needed a place to stay for one time, close enough to Cape Canaveral so we didn't have to drive forever. This fit the bill perfectly. Easy to find, quick check-in, room was warm and comfortable. And the bonus, was the hotel was close to food that I could eat!
Harold
Se hospedó 1 noche en febrero de 2024
Respuesta de Carol Spivey, General Manager, el 8 feb. 2024
Greetings Harold,We are delighted that you enjoyed your stay and dining experience. We hope to have the pleasure of your return and provide a warm welcome back.Thank you again, and all the best.Sunny regards,
10/10 Excelente
Elizabeth
6 feb. 2024
Le gustó: Servicios y condiciones de la propiedad
Very pleasant and productive fessing nap staff
Elizabeth
Se hospedó 1 noche en enero de 2024
Respuesta de Carol Spivey, General Manager, el 8 feb. 2024
Greetings Elizabeth,Thank you so much for your review, but most of all selecting our hotel to stay and relax. We hope to enjoy your return soon.Sunny regards,
10/10 Excelente
Ray
Viaje de negocios
30 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ray
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Marie
Viaje en pareja
27 ene. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Friendly and professional staff
Marie
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 29 ene. 2024
Dear Marie,We're delighted you enjoyed our friendly service and trust you had the comfortable stay we are known for at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel. Thank you, and please consider returning soon for another fantastic time.
8/10 Bueno
Brittany
27 ene. 2024
Le gustó: Limpieza y servicio y personal
Brittany
Se hospedó 1 noche en enero de 2024
Respuesta de Carol Spivey, General Manager, el 8 feb. 2024
Thank you Brittany, and come back soon!Sunny regards,
10/10 Excelente
Suzanne
16 ene. 2024
Suzanne
Se hospedó 1 noche en enero de 2024
Respuesta de Carol Spivey, General Manager, el 8 feb. 2024
WOW! Suzanne, a 10 out of 10, you make us blush. All seriousness - Thank you! We truly appreciate your business, and happy that you enjoyed your stay.Please remember us when traveling in this area and come back soon.Sunny regards,
10/10 Excelente
tiffani
Viaje de negocios
14 ene. 2024
Le gustó: Condiciones de la propiedad
tiffani
Se hospedó 1 noche en enero de 2024
Respuesta de Carol Spivey, General Manager, el 8 feb. 2024
Hi Tiffani,Thank you for the 10 out of 10. You are certainly a 10 to us! We are delighted you enjoyed your stay and welcome you back anytime.All the best, and look forward to your return.
10/10 Excelente
Pamela
Viaje familiar
8 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable stay
It was a comfortable stay and the receptionist was very helpful.
Pamela
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Dear Pamela,Thank you for choosing Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel. You can always depend on us for comfortable accommodations and attentive service. We look forward to welcoming you back.
6/10 Aceptable
Saundra
23 dic. 2023
Le gustó: Servicio y personal
Saundra
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Eunjeong
23 dic. 2023
Le gustó: Limpieza
Eunjeong
Se hospedó 1 noche en diciembre de 2023
4/10 Malo
Victoria
22 dic. 2023
No le gustó: Limpieza y condiciones de la propiedad
There was no tissue in the bathroom, had to use Kleenex afterwards, and the toilet made a running noise all night. When checking out about 7am no one was at the front desk so I called once in the car to tell them about this
Victoria
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 24 dic. 2023
Dear Victoria,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the bathroom and for any difficulty finding our staff to check out. We'll look into your comments further, and we hope to see you again should you be back in the area.
10/10 Excelente
Malik
20 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Malik
Se hospedó 2 noches en diciembre de 2023
4/10 Malo
Robin
Viaje en grupo
17 dic. 2023
Would not recommend
The AC unit was SO LOUD that we finally turned the AC up at night just to be able to sleep. The alarm clock was set by someone to go off at like 1 am in the morning, couldn’t figure out how to turn it off socket kept ringing every 5 minutes. Finally had to wake up turn on a light to figure out to unplug it. Check in - we waited about 5 minutes until someone finally came out to wait on us, he was so quick and quiet while checking us in (I was not impressed) then while trying to turn the tv on, a worker just walked into our room. Of course she apologized but at least we were able to show her the tv wasn’t working. The only plus about this hotel was the bed was comfortable.
Robin
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 19 dic. 2023
Dear Robin,Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your recent experience. What you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so this can be looked into. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. On a positive note, we appreciate you mentioning our comfortable beds. It was a pleasure having you as our guest, and we hope you will give us another opportunity in the future to change your lasting impression.
6/10 Aceptable
David
Viaje en pareja
14 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios
The condition of the hotel felt a little bit tired. It was clean, the staff was friendly, the location was good. I'd stay again.
David
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 15 dic. 2023
Dear David,Thank you for leaving us a review. We are glad that you appreciated our high standards of cleanliness, team members, and convenient location. To know that you would stay with us again is the best compliment. All of your feedback will be shared with our team for improvement. We look forward to welcoming you back.
4/10 Malo
Laura
Viaje familiar
9 dic. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Mold
First room on First floor had mold
Second room the toilet didn't flush and we had to use a plunger each time using toilet. I did ask to see a third room and it had mold as well. We stayed in the room with the non flushing toilet. All 3 woke up congested. This room doesn't smell like mold however I am guessing its the entire hotel that has mold.It is just more noticeable on the first floor.
Laura
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 11 dic. 2023
Dear Laura,Thank you for taking the time to share your experience with us. We're deeply concerned about the issues you encountered in each room. Your comments will be promptly addressed to ensure our hotel meets the highest standards. Your well-being is our top priority, and we hope for another chance to provide you with a comfortable experience.
10/10 Excelente
edward
7 dic. 2023
edward
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
meng
Viaje familiar
6 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No breakfast
meng
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 7 dic. 2023
Dear Meng,Thank you for choosing Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel. We are pleased to know that you highly rated your experience. However, we also understand that the lack of breakfast was a downside for you. We will consider your feedback and hope to have another opportunity to provide you with an even more satisfying stay next time.
10/10 Excelente
Johan Alexis
5 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was excelent, I recomments this Hotel..
Johan Alexis
Se hospedó 5 noches en noviembre de 2023
Respuesta de General Manager, el 7 dic. 2023
Dear Johan Alexis,Our day is brightened by your kind recommendation of Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel! We're always proud to hear that a guest had an excellent stay. Many thanks for your outstanding rating, and we hope you'll come back!
10/10 Excelente
Janene
Viaje de negocios
3 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Janene
Se hospedó 1 noche en diciembre de 2023
8/10 Bueno
Jesus, KISSIMMEE
Viaje de negocios
30 nov. 2023
Le gustó: Limpieza y servicio y personal
Good conditions
Jesus
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 5 dic. 2023
Dear Jesus,Thanks for being our guest at Holiday Inn Melbourne-Viera Conference Ctr, an IHG Hotel. We appreciate you letting us know you had a great stay. Safe travels, and come back soon.