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Opiniones de PARKROYAL Monash Melbourne

4 out of 5
PARKROYAL Monash Melbourne
872 Blackburn Road, Clayton, VIC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 151 de 247 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 247 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 27 de 247 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 247 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 247 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Roanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing and comfortable. The pool was a bit of an a maze to find. We enjoyed our stay and look forward to staying again.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Muhammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de PARKROYAL Monash Melbourne, el 3 abr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean
Se hospedó 3 noches en marzo de 2024
Respuesta de PARKROYAL Monash Melbourne, el 26 mar. 2024
Dear Guest,Warm greetings from PARKROYAL Monash Melbourne!Thank you for your great review on us. We are glad that you had a pleasant stay and we hope to see you again soon.

4/10 Malo

Dongchen

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
This is my second time staying at this property; the last time was six months ago. The hotel is new, but it's not really well maintained. The TV would turn itself off while watching, the shower head is broken, and the water leaks heavily. I also left a couple of pieces of clothing behind and called the hotel. The staff told me they would go check and call me back. It's been two days, and no one has called. Not a great experience.
Se hospedó 3 noches en marzo de 2024
Respuesta de PARKROYAL Monash Melbourne, el 26 mar. 2024
Dear Mr. DongchenThank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Also, for the lost property we have located from the room, please visit the hotel or send someone to collect it.Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at PARKROYAL Monash Melbourne.

10/10 Excelente

Stacey, MAILORS FLAT

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy beds, clean rooms, friendly staff, excellent food & shopping. Very central to my travels. Will be back again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Park Royal Monash Team, el 11 mar. 2024
Dear Stacey,Warm greetings from PARKROYAL Monash Melbourne!Thank you for your great feedback on us. We are glad that you had a pleasant stay and hope to see you again soon.

10/10 Excelente

Malina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

palaniappan

Se hospedó 1 noche en marzo de 2024
Respuesta de PARKROYAL Monash Melbourne, el 30 mar. 2024
Dear Guest,Warm greetings from PARKROYAL Monash Melbourne!Thank you for your review on our hotel. We hope to see you again soon.

8/10 Bueno

Sharon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and quite hotel that I never knew existed.
Se hospedó 1 noche en febrero de 2024
Respuesta de PARKROYAL TEAM, el 19 feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL TEAM

8/10 Bueno

Wai Kwan Agnes

Se hospedó 9 noches en febrero de 2024
Respuesta de PARKROYAL Monash Melbourne, el 26 mar. 2024
Dear Guest,Warm greetings from PARKROYAL Monash Melbourne!Thank you for your great review on us. We are glad that you had a pleasant stay and we hope to see you again soon.

10/10 Excelente

Tanya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great proximity as parents to Monash University. Convenience with supermarket and eateries.
Se hospedó 1 noche en febrero de 2024
Respuesta de PARKROYAL TEAM, el 19 feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL TEAM

10/10 Excelente

Priyanka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de PARKROYAL TEAM, el 19 feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL TEAM

8/10 Bueno

Cecilia

Viaje familiar
Le gustó: Limpieza y servicio y personal
Great location and connected to a shopping centre with a supermarket and some good family dining options. There is also decent buffet breakfast that is open until 9:30 am on weekdays and 10 am on weekends - as a family who loves to sleep in while on holiday, it would be great if this had been open for longer however the morning where we made it, the food was good and the staff were welcoming. The property itself is clean however the pool and gym are not in the hotel and access to these facilities are not explained at all during check-in. To access the gym, you need to get a seperate pass from reception and for the pool, you have to go through the shopping centre. Also at night (past 10pm) your room key cannot be used to get to the right hotel level from the shopping centre so you have to go through the carpark to get back to the room. Also not explained at check-in and made for a very fustrating time after what was meant to be a quick late night woolies run. Our family stayed a total of 6 nights and overall, the location was good for what we needed to do and we were happy with the room and hotel.
Se hospedó 6 noches en enero de 2024
Respuesta de PARKROYAL TEAM, el 19 feb. 2024
Dear Guest,Thank you for the feedback. We apologize for the inconvenience caused during your stay with us. We hope to see you again very soon.Sincerely,PARKROYAL TEAM

8/10 Bueno

Shalini

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de PARKROYAL TEAM, el 24 ene. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,PARKROYAL TEAM

6/10 Aceptable

Liam

No le gustó: Servicio y personal
Not baby friendly
Se hospedó 2 noches en enero de 2024
Respuesta de PARKROYAL TEAM, el 24 ene. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,PARKROYAL TEAM

10/10 Excelente

Malina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de PARKROYAL Monash Melbourne, el 10 mar. 2024
Dear Guest,Warm greetings from PARKROYAL Monash Melbourne!Thank you for your great feedback. We are glad that you had a pleasant stay and hope to see you again soon

8/10 Bueno

Tracy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic
Wonderful place to stay, room was clean, bed was comfy and breakfast was awesome.
Se hospedó 1 noche en enero de 2024
Respuesta de PARKROYAL TEAM, el 24 ene. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL TEAM

10/10 Excelente

Dylan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de PARKROYAL TEAM, el 24 ene. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL TEAM

6/10 Aceptable

Aimi

Se hospedó 1 noche en enero de 2024
Respuesta de PARKROYAL TEAM, el 24 ene. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,PARKROYAL TEAM

10/10 Excelente

zhili

Se hospedó 1 noche en diciembre de 2023
Respuesta de PARKROYAL TEAM, el 24 ene. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL TEAM

10/10 Excelente

Corey Rowan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We got told to go back into our room to eat even after we explained we were trying to get our baby to put herself to sleep. Made our stay a little harder. Otherwise amazing!
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Abhishek

Se hospedó 4 noches en diciembre de 2023
Respuesta de PARKROYAL TEAM, el 2 ene. 2024
Dear Guest, Thank you and we are glad that you enjoyed your stay with us.We look forward to welcoming you back.Thank youPAERKROYAL TEAM

8/10 Bueno

Andrew

Se hospedó 3 noches en diciembre de 2023
Respuesta de PARKROYAL TEAM, el 2 ene. 2024
Dear Guest, Thank you and we are glad that you enjoyed your stay with us.We look forward to welcoming you back.Thank youPAERKROYAL TEAM

10/10 Excelente

Malina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de PARKROYAL TEAM, el 19 feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL TEAM

10/10 Excelente

marion

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was great. Staff very friendly and went out of their way to help. Great choice of food for breakfast and dinner.
Se hospedó 2 noches en noviembre de 2023
Respuesta de PARKROYAL Monash Melbourne, el 30 nov. 2023
Dear guest,Warm greetings from PARKROYAL Monash Melbourne!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bueno

Yean Yean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The staff is very helpful n the room is clean . Don’t like the water anyhow flow after showering n no toilet cabinet .
Se hospedó 5 noches en noviembre de 2023
Respuesta de PARKROYAL Monash Melbourne, el 26 nov. 2023
Dear GuestThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Jessica

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de PARKROYAL Monash Melbourne, el 16 nov. 2023
Dear guestWarm greetings from PARKROYAL Monash Melbourne.Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

David

Se hospedó 1 noche en noviembre de 2023
Respuesta de PARKROYAL Monash Melbourne, el 26 nov. 2023
Dear GuestThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Marque

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close
Se hospedó 1 noche en noviembre de 2023
Respuesta de PARKROYAL Monash Melbourne, el 7 nov. 2023
Dear GuestThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Hayley

Se hospedó 2 noches en octubre de 2023
Respuesta de PARKROYAL Monash Melbourne, el 26 nov. 2023
Dear GuestThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Jaclyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It catered for our needs
Se hospedó 2 noches en octubre de 2023
Respuesta de PARKROYAL TEAM, el 22 oct. 2023
Dear Guest, Thank you, We are glad you enjoyed your stay with us.We look forward to welcoming you back.Thank you.PARKROYAL TEAM

10/10 Excelente

Tim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de PARKROYAL Monash Team, el 16 oct. 2023
Dear GuestThank you for your great review on us.We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excelente

Lena

Se hospedó 1 noche en octubre de 2023
Respuesta de PARKROYAL Monash Melbourne, el 2 nov. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Aceptable

Rachael

No le gustó: Limpieza
Bathroom hasn’t been cleaned properly since last guests used it. Very average buffet breakfast. Expected more of the Park Royal.
Se hospedó 1 noche en octubre de 2023
Respuesta de PARKROYAL Monash Team, el 12 oct. 2023
Dear RachaelThank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.

8/10 Bueno

Greg

Viaje familiar con niños
Great stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de PARKROYAL Monash Team, el 11 oct. 2023
Dear GuestWarm greetings from Parkroyal Monash!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Shajo

Se hospedó 2 noches en octubre de 2023
Respuesta de PARKROYAL Monash Team, el 11 oct. 2023
Dear GuestWarm greetings from Parkroyal Monash!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de PARKROYAL Monash Team, el 11 oct. 2023
Dear GuestWarm greetings from Parkroyal Monash!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de PARKROYAL TEAM, el 9 oct. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL TEAM

10/10 Excelente

TULARAM

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de PARKROYAL TEAM, el 9 oct. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL TEAM

10/10 Excelente

TULARAM

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de PARKROYAL Monash Team, el 6 oct. 2023
Dear GuestWarm greetings from Parkroyal Monash.Thank you for your great review on us. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excelente

TULARAM

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de PARKROYAL Monash Team, el 6 oct. 2023
Dear GuestWarm greetings from Parkroyal Monash.Thank you for your great review on us. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excelente

TULARAM

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de PARKROYAL Monash Team, el 6 oct. 2023
Dear GuestWarm greetings from Parkroyal Monash.Thank you for your great review on us. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excelente

Matt

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great room, food and service. There was a distant alarm noise most of the night, which kept me up for a bit. I couldn't determine where it was coming from though. Don't know if it was from the hotel or not.
Se hospedó 1 noche en octubre de 2023
Respuesta de Park Royal Monash, el 5 oct. 2023
Dear Guest ,Thank you for the feedback and we are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back. Thank youPARKROYAL TEAM

10/10 Excelente

Luke

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service early check in.
Se hospedó 1 noche en octubre de 2023
Respuesta de Park Royal Monash, el 5 oct. 2023
Dear Guest,Thank you for the feedback and we are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back.Thank you PARKROYAL TEAM

2/10 Terrible

TULARAM

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Park Royal Monash, el 5 oct. 2023
Dear Guest,Thank you for the feedback and we are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back.Thank you PARKROYAL TEAM

2/10 Terrible

TULARAM

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Park Royal Monash, el 5 oct. 2023
Dear Guest,Thank you for the feedbackThank you PARKROYAL TEAM

10/10 Excelente

Komal Shivani, Auckland

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed 3 nights and really enjoyed everything. Really clean and convenient. Will definitely book again.
Se hospedó 3 noches en septiembre de 2023
Respuesta de PARKROYAL Monash Team, el 2 oct. 2023
Dear Guest, Thank you for your great review on our hotel. We are glad that you enjoyed your stay and we hope to see you again soon.

10/10 Excelente

Mushabab

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely
Se hospedó 1 noche en agosto de 2023
Respuesta de PARKROYAL Monash Team, el 27 sept. 2023
Dear Guest,Thank you for your great review on our hotel. We are glad that you enjoyed your stay and we hope to see you again soon.

8/10 Bueno

Chi Yin

Viaje de negocios
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was no change of bedsheets during my whole 6 days trip.
Se hospedó 6 noches en septiembre de 2023
Respuesta de PARKROYAL Monash Team, el 27 sept. 2023
Dear Guest,Thank you for your great review on our hotel. We are glad that you enjoyed your stay and we hope to see you again soon.

10/10 Excelente

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 3 noches en septiembre de 2023
Respuesta de PARKROYAL Monash Team, el 27 sept. 2023
Dear Guest,Thank you for your great review on our hotel. We are glad that you enjoyed your stay and we hope to see you again soon.

10/10 Excelente

TakHin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A nice hotel, the room is very clean. A shopping mall in the ground floor. There are many shops and a food court . But far away from the Melbourne airport around an hour to drive.
Se hospedó 3 noches en septiembre de 2023
Respuesta de PARKROYAL Monash Team, el 17 sept. 2023
Dear Guest,Warm greetings from Parkroyal Monash!Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again soon.