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Opiniones de Courtyard Mexico City Airport

4 out of 5
Courtyard Mexico City Airport
Sinaloa 31, Penon de los Banos, Mexico City

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 1430 de 1934 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 342 de 1934 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 1934 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 42 de 1934 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 1934 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jenny

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Llegamos pasada las 11pm a la terminal 2 , el hotel está en la terminal 1 ,pero batallamos para ubicar el transporte que te lleva al hotel desde la terminal 2 ya que no está señalado, estuvo muy escondido, dimos muchas vueltas ,por suerte vimos la camioneta al fondo del estacionamiento
Se hospedó 1 noche en abril de 2024
Respuesta de customer care, el 11 abr. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

gabriela

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen hotel, muypractico para viaje, no muy buen restaurante
Se hospedó 1 noche en abril de 2024
Respuesta de Customer service, el 5 abr. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Adali

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The cleanness of the rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Customer service, el 3 abr. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

6/10 Aceptable

Ericka

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
No te quieren realizar tu factura
Se hospedó 1 noche en marzo de 2024
Respuesta de customer service , el 27 mar. 2024
"Estimado Huésped:Muchas Gracias por dejarnos saber los amables comentarios de su última estancia en Courtyard Mexico City Airport. Comentarios como los suyos nos ayudan a mejorar todos los dias, para nosotros es muy importante conocer sus observaciones para continuar mejorando el servicio que usted y todos nuestros huéspedes merecen. Espero tengamos nuevamente la oportunidad de volverle a servir. "

10/10 Excelente

Irma P

Le gustó: Limpieza, servicios, condiciones de la propiedad
Moderno y accesible.
Se hospedó 1 noche en febrero de 2024
Respuesta de customer service , el 27 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Daniela Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente opción para moverte en CDMX
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer service , el 19 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Arturo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena opción para el aeropuerto
Se hospedó 1 noche en marzo de 2024
Respuesta de customer service, el 13 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

8/10 Bueno

JULIETA

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer service , el 2 abr. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena opción para hospedarse dentro del aeropuerto de la ciudad de México, definitivamente lo recomiendo
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer service , el 13 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Lisbeth

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ubicación muy apropiada , segura , transporte
Se hospedó 1 noche en marzo de 2024
Respuesta de customer service, el 13 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Joel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
clearly international ranking direct access to airlines modern clean
Se hospedó 1 noche en marzo de 2024
Respuesta de customer service, el 13 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024
Respuesta de customer service, el 13 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Jose

Viaje familiar
Eselente
Se hospedó 1 noche en marzo de 2024
Respuesta de customer service, el 6 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Montse

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Limpieza atención y servicio al aeropuerto
Se hospedó 1 noche en marzo de 2024
Respuesta de customer service, el 6 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Darrol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly and helpful staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer service, el 29 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

GERARDO AMADO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La comodidad de la cama
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer service, el 29 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente opción cuando sale muy temprano tu vuelo
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer service, el 27 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Victor

Se hospedó 1 noche en febrero de 2024
Respuesta de customer service , el 21 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

6/10 Aceptable

Marcela

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
La persona de front desk fue intolerante a mi solicitud, ir lo tanto también muy poco atenta.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sagrario, el 12 feb. 2024
Srita. Marcela, gracias por tomarse el tiempo de compartirnos sus valiosos comentarios sobre su reciente estancia. Atenderé de manera prioritaria el tema con el equipo a fin de garantizar siempre experiencias positivas en todo momento. Me gustaría si usted me lo permite tener mayor detalle de la solicitud o preferencia que tuvo y que no se atendió de manera puntual.

10/10 Excelente

Grace

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ideal si quieres permanecer cerca del aeropuerto en la terminal 1
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer service , el 13 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Bernardo

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy confortable y de verdad muy accesible para quienes llegamos en autobús y acudimos al aeropuerto.
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer service , el 13 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

thomas

Se hospedó 1 noche en febrero de 2024
Respuesta de customer service , el 21 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

CRISSELI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Las instalaciones son seguras y tranquilas
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer service, el 7 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

ulises

Viaje familiar
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer service , el 6 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

ARMANDO GARCIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer service, el 8 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

4/10 Malo

cynthia

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Decía que tenían room service las 24 horas y nunca contestaron en el restaurante y no había agua en la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de customer care, el 5 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

claudia lizbeth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tuvimos un excelente trato y servicio. Nos ayudaron con el check in anticipado lo cual nos cayó de maravilla pues tuvimos un vuelo muy cansado. La habitación muy cómoda. Sin duda volveríamos a elegirlos. Gracias.
Respuesta de customer care, el 5 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de customer care, el 5 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

ANTONIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nada que decir
Se hospedó 3 noches en enero de 2024
Respuesta de customer care, el 5 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Juan Carlos

Le gustó: Limpieza y condiciones de la propiedad
No
Se hospedó 1 noche en enero de 2024
Respuesta de customer care, el 5 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

José R. Cubillas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien ubicada para el viajero
Se hospedó 1 noche en enero de 2024
Respuesta de Customer service, el 26 ene. 2024
"Estimado Huésped:Muchas Gracias por dejarnos saber los amables comentarios de su última estancia en Courtyard Mexico City Airport. Estamos contentos de haber cubierto satisfactoriamente con todos los servicios que recibió, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!"

10/10 Excelente

Octavio

Se hospedó 1 noche en enero de 2024
Respuesta de customer service , el 21 mar. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

daniel alejandro

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Perfecto para una buena demora de vuelo
Se hospedó 1 noche en enero de 2024
Respuesta de Customer service , el 26 ene. 2024
"Estimado Huésped:Muchas Gracias por dejarnos saber los amables comentarios de su última estancia en Courtyard Mexico City Airport. Estamos contentos de haber cubierto satisfactoriamente con todos los servicios que recibió, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!"

10/10 Excelente

Johanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lo mejor para ir puntual A cdmx
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer service , el 26 ene. 2024
"Estimado Huésped:Muchas Gracias por dejarnos saber los amables comentarios de su última estancia en Courtyard Mexico City Airport. Estamos contentos de haber cubierto satisfactoriamente con todos los servicios que recibió, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!"

10/10 Excelente

Guimara, Panama

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Customer service , el 26 ene. 2024
"Estimado Huésped:Muchas Gracias por dejarnos saber los amables comentarios de su última estancia en Courtyard Mexico City Airport. Estamos contentos de haber cubierto satisfactoriamente con todos los servicios que recibió, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!"

2/10 Terrible

Patricia

Se hospedó 2 noches en enero de 2024
Respuesta de Customer service , el 13 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

SANDRA CAROLINA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de customer service , el 20 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

6/10 Aceptable

Rafael

Se hospedó 1 noche en enero de 2024
Respuesta de customer service , el 20 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Alfredo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

8/10 Bueno

Llinas Lila

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Agradable el ambiente, sin embargo la.comida no es buena en lo minimo
Se hospedó 4 noches en enero de 2024
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Carlos

Le gustó: Servicios y condiciones de la propiedad
Buen hotel
Se hospedó 1 noche en enero de 2024
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

8/10 Bueno

Francisco Javier

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Buen hotel, necesitan fumigar.
Buen hotel, muy bien ubicado, cómodo, buen servicio. Tuve la mala suerte de encontrar una cucaracha en el closet de la habitación.
Se hospedó 1 noche en enero de 2024
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Francisco Reyes

Se hospedó 1 noche en enero de 2024
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Isabel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio y bonito el hotel, todo nuevo. Nos gustó que está conectado con el aeropuerto y el personal súper amable, llegamos antes de la hora de checkin y la chica, creo Paola nos dio el acceso a la habitación, súper linda! El desayuno buffet incluido está bien y completo solo faltan meseros. Si volvería a hospedarme.
Se hospedó 1 noche en noviembre de 2023
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Alejandro, Houston

Se hospedó 1 noche en enero de 2024
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

6/10 Aceptable

Keiko Ibet

Viaje familiar
Llegué en la madrugada después de un viaje muy largo, y me encuentro q en la regadera no había shampoo, ni jabón Uno de los contactos para cargar mi cel no funcionaba tampoco Si es un hotel de alta gama como pueden pasar estos detalles ?
Se hospedó 1 noche en enero de 2024
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

JESUS DANIEL

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

8/10 Bueno

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Las habitaciones aunque no están en mal estado, ya requieren remodelación
Se hospedó 1 noche en enero de 2024
Respuesta de Customer service , el 20 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Monica

Se hospedó 1 noche en diciembre de 2023
Respuesta de customer service, el 16 ene. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"

10/10 Excelente

Gerardo

Respuesta de Customer service, el 9 feb. 2024
"Dear Guest:Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!"