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Opiniones de Holiday Inn Harrisburg East, an IHG Hotel

3 out of 5
Holiday Inn Harrisburg East, an IHG Hotel
815 South Eisenhower Boulevard, Middletown, PA

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 215 de 635 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 180 de 635 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 635 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 635 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 61 de 635 opiniones" "

7.6/10

Limpieza

8.2/10

Servicio y personal

6.8/10

Servicios

7.4/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Brendan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Phylicia - Front Desk Manager, el 25 abr. 2024
Dear Brendan,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HARRISBURG EAST.We aim to provide the highest level of guest satisfaction and we are very happy to learn we were able to do that for you. It was our pleasure hosting you and we hope to see you again soon

10/10 Excelente

Nina

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every staff member we met were great! All were very hospitable and welcoming. We enjoyed our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Phylicia - Front Desk Manager, el 25 abr. 2024
Dear Nina,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HARRISBURG EAST.Thank you for staying with and for your great score. We hope to see you again soon.

8/10 Bueno

Jocelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stay, only thing I didn’t like was that the pool was freezing
Se hospedó 1 noche en abril de 2024
Respuesta de Phylicia, el 15 abr. 2024
Dear Jocelys,Thank you for taking the time to tell us about your experience at Holiday Inn HARRISBURG EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us directly.

6/10 Aceptable

Monica, Meriden

Se hospedó 1 noche en marzo de 2024
Respuesta de Phylicia - Front Desk Manager, el 25 abr. 2024
Dear MonicaWe apologize for the inconvenience caused that impacted a seamless experience. Your continued feedback is invaluable, and we look forward to welcoming you back for an improved stay.

8/10 Bueno

alice, Highland Village

Viaje de negocios
The employees make this hotel. They were friendly and extremely helpful. The shuttle from the airport was great! That said, the hotel needs to take care of some basics. Coffee in the lobby was cold and old. The desk clerk went to get me a hot cup. Coffee maker in room wasn’t working. Gym is decent. Location is fine.
Se hospedó 1 noche en febrero de 2024
Respuesta de Bryce, el 27 feb. 2024
Dear alice,Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

4/10 Malo

Courtney

No le gustó: Limpieza y servicios
When we walked into this hotel I thought I would be really nice but honestly it was pretty dirty
Se hospedó 1 noche en febrero de 2024
Respuesta de Bryce, el 13 feb. 2024
Dear Courtney, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Tiffany

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Every staff member was great! Facilities were great.
Se hospedó 2 noches en enero de 2024
Respuesta de Bryce, el 30 ene. 2024
Dear Tiffany, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

6/10 Aceptable

Jayne

Se hospedó 2 noches en enero de 2024
Respuesta de Bryce, el 17 ene. 2024
Dear Jayne, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bryce, el 23 dic. 2023
Dear William, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bryce, el 21 dic. 2023
Dear Thomas, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Jocelin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great specially the front desk very helpful with everything
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bryce, el 6 dic. 2023
Dear Jocelin, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spacious rooms comfortable beds
Front desk people were so helpful. Room was spacious.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Bryce, el 22 nov. 2023
Dear Anonymous, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

6/10 Aceptable

Charles, Monroeville

Se hospedó 1 noche en noviembre de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Charles, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

6/10 Aceptable

Pamela

Se hospedó 2 noches en noviembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Pamela,Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

2/10 Terrible

Sharmarke

Se hospedó 1 noche en noviembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Sharmarke, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn East in Harrisburg.I sincerely apologize for any dissatisfaction you experienced during your visit.On behalf of the entire team at the Holiday Inn Harrisburg East, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured; the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Shirley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Shirley, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

4/10 Malo

Mary

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Layout of the room was awkward, cleaning staff just made the bed when the sheets really needed to be cleaned and took out garbage- didn’t bother to vacuum or anything. Also The pool was gross. It was dirty
Se hospedó 2 noches en octubre de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Gary, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.We apologize for falling short on meeting your expectations. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Justin

Se hospedó 1 noche en octubre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Justin, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

2/10 Terrible

Gary

Se hospedó 1 noche en octubre de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Gary, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.We apologize for falling short on meeting your expectations. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

6/10 Aceptable

Ann Marie

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Marilyn, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of helping to improve the great guest experiences.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Sue

Viaje familiar
Le gustó: Servicio y personal
Would be nice if the 2nd elevator was working and if the elevator moved a bit more quickly (very slow). Also room doors did not seem to close & lock unless you pushed or pulled on them; SAFETY CONCERN. Otherwise a good place to stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Sue, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Susan M

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
CLEAN AND REASONABLY PRICED. EXCELLENT BUFFET BREAKFAST
Se hospedó 1 noche en octubre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Susan M, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en octubre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Charles, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

6/10 Aceptable

Steve

Le gustó: Servicio y personal
breakfast cost way too high. Should be free at these room prices.
Se hospedó 1 noche en octubre de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Marilyn, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

ELIAS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Elias, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

melanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We liked this hotel. Only downside was the bar and restaurant were always closed. Would have been nice to enjoy a cocktail during our stay
Se hospedó 2 noches en septiembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Melanie, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Sean

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean hotel, convenient location, accommodating staff. Beds not so comfy
Se hospedó 2 noches en septiembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Sean, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I took my girls to Hersheypark this weekend. We stayed in his hotel and it was beautiful. The rooms was very big comfortable clean. I look forward to staying here again.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Lisa, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Please make sure refrigerator in lobby for had some diet sodas for sale.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Marilyn, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. We will ensure to remain stocked on all sodas for next time you arrive!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Dave

Se hospedó 1 noche en septiembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Dave, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Stacy

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Quiet clean convienent
Respuesta de Bryce, el 14 nov. 2023
Dear Stacy, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Penny

Viaje familiar
It was average for a couple of nights stay. The carpet is old and the tack strip exposed. Lighting was very dim in the whole room including the bathroom. Overall ok.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Penny, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. We thank you for the comments as it helps us improve as a hotel.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Stacy

Se hospedó 2 noches en septiembre de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Stacy, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

4/10 Malo

Lisa

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Lisa, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Stephen

Se hospedó 4 noches en agosto de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Stephen, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right off all the highways. There is a Wendy's right there in the same parking lot. My room was immaculate, and they have name brand soap and body wash which is a nice touch. Has a pool...but I didn't check it out. Type of place you stay when your middling soccer team advances to regionals.
Se hospedó 1 noche en agosto de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear David, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

6/10 Aceptable

Cleopatra

Viaje familiar
Le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Marilyn, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the great guest experience.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

6/10 Aceptable

Renee

Viaje familiar
Le gustó: Servicio y personal y servicios
I was disappointed
Se hospedó 2 noches en agosto de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Renee, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the great guest experience.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

10/10 Excelente

Teboh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Bryce, el 14 nov. 2023
Dear Teboh, Thank you for taking the time to leave a review regarding your recent stay at the Holiday Inn Harrisburg East.I am so glad to hear that you enjoyed your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Richard

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de DTorres, el 5 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn HARRISBURG EAST.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Harrisburg East

8/10 Bueno

Colette

Se hospedó 1 noche en agosto de 2023
Respuesta de DTorres, el 5 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn HARRISBURG EAST.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Harrisburg East

8/10 Bueno

Karen

Le gustó: Limpieza y condiciones de la propiedad
My family and I enjoyed our stay however we did have one minor hiccup that was corrected after the second time addressing it.
Se hospedó 1 noche en julio de 2023
Respuesta de Natasha, el 23 jul. 2023
Hi Karen, sorry for the insolvencies I'm glad you and your family could still enjoy your stay!

2/10 Terrible

Jennifer

Viaje familiar con niños
Reserved a room through Expedia and when I got to the hotel they didn't have that room available, nor any other that would accommodate our family. Not sure if this was an expedia error or hotel error, but it was frustrating.
Se hospedó 1 noche en julio de 2023
Respuesta de Front desk Agent, el 23 jul. 2023
Hello Jenifer, I'm sorry for the inconvenience to you and your family. when you book through Expedia, they handled all of your bookings.

4/10 Malo

Sarah

Se hospedó 2 noches en julio de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Sarah, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.We apologize for falling short on meeting your expectations. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

2/10 Terrible

KELLY

Viaje en grupo, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel was dirty and disgusting. We had a toilet bowl overflow waited over 3 hours for someone to come. Called down 3x and went down 2x. After complaining 3x, I went downstairs to a change of shifts and finally someone helped me. I also found out I was at least the 3rd person with the same problem. Sheets were nasty and stained with what looked like blood. Hotel and rooms are rundown. Staff was very unhelpful.
Se hospedó 2 noches en julio de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Gary, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.We apologize for falling short on meeting your expectations. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

4/10 Malo

Amanda

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in took over a half hour. Staff seems to know nothing. Our toilet was broken. We had to keep calling them them to come and fix it. Each day we had to stop at the service desk to get our room key fixed. The pool was freezing cold. $16.00 for a basic breakfast
Se hospedó 3 noches en julio de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Gary, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.We apologize for falling short on meeting your expectations. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

8/10 Bueno

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, helpful staff
Se hospedó 1 noche en julio de 2023
Respuesta de DTorres, el 5 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn HARRISBURG EAST.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Harrisburg East

4/10 Malo

Dominic

Se hospedó 2 noches en julio de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Marilyn, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

6/10 Aceptable

Nat

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Air conditioning not working properly. Originally gave us a room smaller than we reserved. They were able to find us the room we wanted
Se hospedó 1 noche en julio de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Gary, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.We apologize for falling short on meeting your expectations. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience!As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East

6/10 Aceptable

Jason

Se hospedó 1 noche en julio de 2023
Respuesta de Bryce, el 15 nov. 2023
Dear Jason, Thank you for taking the time to submit a review regarding your recent stay at the Holiday Inn Harrisburg East.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of improving the guest experience.As a valued IHG guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!Sincerely,Bryce UlrichFront Desk AgentHoliday Inn Harrisburg East