4/10 Malo
Sara
27 jul. 2025
Anna contacted me two days before we left for our Italy trip to tell me that there were A/C issues with this apartment, so she offered a different apartment instead. Since it was too close to travel time, I had no choice but to agree. I did appreciate that she was honest with me in advance.
The significant factor I will note is that at the second apartment Anna did not provide an emergency contact number nor a physical key to enter the main door to the apartment building. This was cause for frustration since when we arrived late at night -- three females in an unfamiliar city -- we had no way of entering the building since the two ways of entry she provided DID NOT WORK. We ended up having to wait for tenants of the building to show up and allow us in. Thankfully, they didn't give us a hard time.
I did contact Anna about this significant factor the next morning (she did not provide an emergency contact number for after-hours service) and told her of our difficulty getting into the apartment. Anna offered some solutions -- we were away for the full day, so could not meet with her in person -- but I stressed to her the need for an emergency contact just in case we had difficulty when we returned again late the second night. Again, no emergency contact, and again we waited until other tenants arrived and allowed us in. Be forewarned.
Sara
Se hospedó 2 noches en julio de 2025