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Opiniones de Country Inn & Suites by Radisson, Forest Lake, MN

2.5 out of 5
Country Inn & Suites by Radisson, Forest Lake, MN
1954 West Broadway Avenue, Forest Lake, MN

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 263 de 686 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 239 de 686 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 686 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 686 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 686 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ubicación y fácil check in. El desayuno le hace falta variedad
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Gustavo, Guatemala

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel, regresare
El hotel es excelente, el desayuno muy abundante tanto frio como caliente, hay chocolate caliente, cafe, y frutas durante todo el dia a dispocion de los clientes Tiene microondas, refrigradora y cafetera en todas las habitaciones Los banos estan impecables, las toallas son nuevas y de buena calidaad, La piscina techada y el Jacuzi esta disponible todo el dia y noche El personal es educado, cortes y dispuesto a ayudar al huesped

4/10 Malo

Kaiden

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

4/10 Malo

Roger

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
We were assigned to a room next to a defective pool pump. Staff was aware. Very distracting- should have blocked room until repaired
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Diane

Se hospedó 1 noche en marzo de 2024

4/10 Malo

Sonja

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
It is confusing how to enter the property when coming off I-35. The bed was uncomfortable, and I could hear the people in the next room arguing and swearing. I could also hear a lot of thumping noises and doors closing. The breakfast in the morning was not ready until at least one hour past the time it was supposed to start. Many people had to leave before they got breakfast. My elderly parents sat for an hour waiting for scrambled eggs.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kate, el 19 abr. 2024
It's unacceptable that breakfast wasn't ready on time, causing inconvenience for you and other guests. We'll investigate what led to the delay and implement measures to ensure prompt service in the future. We're truly sorry that the bed was uncomfortable and that you were disturbed by noise from neighboring rooms. Please accept our sincerest apologies for any inconvenience.

8/10 Bueno

Rose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kate, el 19 abr. 2024
Thank you Rose

2/10 Terrible

Jimmie

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
I didn’t like that they aren’t serving hot breakfast in the morning that’s one of the main reasons I chose this place otherwise I wouldn’t have spent that much money
Se hospedó 1 noche en marzo de 2024
Respuesta de Kate, el 19 abr. 2024
We appreciate you taking the time to share your feedback with us. We understand that the availability of a hot breakfast is important to our guests, and we're sorry to hear that it wasn't available during your stay. We strive to provide a satisfying experience for all our guests, and we regret any disappointment caused by this. Your comments are valuable to us, and we'll take them into consideration as we continue to improve our services. Thank you for choosing our place, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excelente

janene

Le gustó: Servicio y personal y condiciones de la propiedad
Wasn’t the cleanest place but acceptable
Se hospedó 1 noche en marzo de 2024
Respuesta de Kate, el 19 abr. 2024
Thank you for taking the time to share your feedback with us. While we're glad to hear that your overall experience was acceptable, we're sorry to learn that cleanliness fell short of your expectations. Please know that we take cleanliness very seriously, and we'll be addressing this issue to ensure a higher standard in the future. We appreciate your valuable input and hope to have the opportunity to exceed your expectations on your next visit.

10/10 Excelente

Patty

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had been on the road all day this little gem was perfectly placed off the exit. You can tell they have a lot of repeat guest because everyone knew the staff very well. I recommend
Se hospedó 1 noche en marzo de 2024
Respuesta de Kate, el 19 abr. 2024
We're so pleased to hear that our location provided a convenient and welcoming respite during your travels! It's wonderful to know that our property's proximity to the exit made it a convenient stop for you. Our team takes pride in building relationships with our guests, and we're thrilled that you noticed the warm atmosphere created by our repeat visitors and familiar staff. Thank you for your recommendation, and we hope to have the pleasure of hosting you again in the future!

10/10 Excelente

Aaron

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stay here a few times a year when the weather is bad. It saves us from a long commute in snow storms. Property is always clean and quiet with friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kate, el 19 abr. 2024
It's fantastic to hear that you've made our place a reliable choice during inclement weather, and we're honored to be of service to you. Ensuring a clean, quiet environment and providing friendly service are top priorities for us, especially during challenging conditions like snowstorms. We appreciate your loyalty and look forward to welcoming you back on your next visit. If there's anything specific you'd like to see improved or maintained during your stays, please don't hesitate to let us know. Safe travels!

6/10 Aceptable

JACQUELINE, HUGO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
everything was good except my room had sheets hanging on the window for drapes. I had to tie them together in the middle and still they didn't cover the whole window. The light coming in at night and the strong sun in the morning left me unable to sleep for most of the night. I was too tired to ask to be moved to another room. ???
Se hospedó 1 noche en febrero de 2024
Respuesta de Kate, el 22 mar. 2024
I am so sorry about the bed sheets on the window. The curtain has since been fixed.

2/10 Terrible

Alton

Had to pay them for my room. Thought I paid Expedia.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kate, el 5 mar. 2024
Hello, We always take a credit card for incidentals, upon further investigation. Your card was not charged. It was the prepaid card that we used.

10/10 Excelente

Renee, Parsons

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love this hotel. Clean and staff always friendly. Several eating options close by.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kate, el 5 mar. 2024
Thank you Renee for the great review! :) We will see you next time.

10/10 Excelente

LINDA

Le gustó: Servicio y personal
The hotel could us a bit of a face lift, but it was convenient and clean.
Se hospedó 1 noche en enero de 2024
Respuesta de Kate, el 5 mar. 2024
Thank you Linda, we are working on getting everything updated :)

6/10 Aceptable

Kelly

Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Kate, el 5 mar. 2024
Thank you Kelly for your review.

10/10 Excelente

Aaron

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always quiet and clean when we stay here.
Se hospedó 1 noche en enero de 2024
Respuesta de Kate, el 5 mar. 2024
Thank yo Aaron! We will see you next time.

10/10 Excelente

Gina

Se hospedó 1 noche en enero de 2024
Respuesta de Kate, el 5 mar. 2024
Thank yo Gina!

10/10 Excelente

David

Se hospedó 1 noche en enero de 2024
Respuesta de Kate, el 5 mar. 2024
Thank you David! We will see you next time :)

10/10 Excelente

Laurie

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location, comfortable room, nice staff. Carpeting in the room was badly stained. Ew.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Melissa

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty had ants and spiders. Loud kids running around screaming,
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Overall personnel was good to great. The facilities were not in top condition. Shutters falling off or gone off the building. Plaster plugging old holes in the walls in the room not painted over. Sandpaper texture walls. You can tell the building has been “well used” and could use an overall refresh. Worked for our purpose but a little rough around the edges.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Elaine

Viaje familiar
Le gustó: Servicio y personal
This property is undergoing needed renovations. Staff was helpful and friendly. I appreciated real dishes, silverware, and glasses at breakfast.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

David

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Staff was friendly and welcoming. Request for additional washcloth and hand towel was fulfilled immediately. The bed was very comfortable, coverings were adequate. In-house breakfast was very good. But the room was not clean, and should not have been rented out. If an inspection had been done, the room should not have been approved. We cleaned what absolutely had to be done.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Erika

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazingly perfect
Spacious cozy hotel with amazing staff who are all very friendly and nice, vending machines, laundry on site, nice big rooms overall it was a wonderful stay thanks country inn
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Chad

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
They only left enough toilet paper to wipe half a rear end, about 4 squares... No extra rolls. Almost had to go out in the hall and use the carpet like a dog.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Kori

No le gustó: Limpieza y condiciones de la propiedad
Room stunk like smoke. Hot tub broke. Spiders in wall
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kirsten

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Chuck

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Hanna

Le gustó: Limpieza y servicio y personal
Our heater/AC didn't work and the room smelled like sweat masked by perfume. We also had to lay awake listening to some trashy drunk people scream and move furniture around in the pool and then in their room.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

John

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jamie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Mandy, Sisseton

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Eric was amazing! He checked us in with no problems. He was very friendly and easy going! Property must be getting some updates to look a little more modernized. We had holes in the wall be the windows that came from a valance, the needed to be filled and painted over. The parking lot filled up and there was no parking after we came back from an outing so we parked in the property next door, hopefully this morning the vehicles are still there. Beds were super comfy.
Se hospedó 1 noche en octubre de 2023
Respuesta de kate, el 28 oct. 2023
Thank you Mandy!

10/10 Excelente

Denise

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Ryan

Se hospedó 1 noche en octubre de 2023
Respuesta de kate, el 28 oct. 2023
Thank you for your feedback.

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Dionna

No le gustó: Servicio y personal
No staff, unsure if sheets had been changed.
Se hospedó 1 noche en octubre de 2023
Respuesta de kate, el 28 oct. 2023
Dionna, we do have staff here 24/7 and our sheets are always changed between guests. We apologize for any inconveniences you experienced while staying with us.

8/10 Bueno

Caroline

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de kate, el 28 oct. 2023
Thank you for the feedback Caroline,

8/10 Bueno

Anna, Olathe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a little difficult to turn into the hotel from the main road.
Se hospedó 1 noche en septiembre de 2023
Respuesta de kate, el 8 oct. 2023
We are very sorry about that. We hope everything else was great!

2/10 Terrible

Michael

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The red stain on the comforter looks like ink... the other stain is brown and questionable. Called and asked for the bedding to be changed at 3:44 and let them know I wouldnt be back til late. Come now Im writing this about to sleep on the couch with doubts of how clean it is..
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Alan, White City

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en septiembre de 2023
Respuesta de kate, el 28 oct. 2023
Thank you Alan

10/10 Excelente

Mark

Se hospedó 1 noche en septiembre de 2023
Respuesta de kate, el 28 oct. 2023
Thank you Mark!

10/10 Excelente

Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The front desk people were incredible and very responsive. Great and wonderful employees -- Country Inn should be very pleased with their workers. The room I was in was very clean. The only thing about this hotel is as it's in the process of remodeling, or so I heard, the rooms were very cold and sterile. The use of color/art on the walls would help. I will also never understand the trend of using white sheets, a thin white comforter, with a thin white sheet on top of the comforter--none of that is inviting and white shows every stain imaginable. Warm-up the rooms somehow, even if in the middle of renovation. But everything else was fine. Guess I am impacted too much by "cold" or "sterile" ambiance!
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de kate, el 8 oct. 2023
Thank you Jean

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A little hard to find the access road, but worth the effort. The front desk staff is friendly and efficient. The rooms are simple, but clean and comfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de kate, el 8 oct. 2023
Thank you Ronald

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was comfortable and clean and friendly!
Se hospedó 1 noche en septiembre de 2023
Respuesta de kate, el 8 oct. 2023
Thank you!

4/10 Malo

Trenda, Westminster

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal
Room smelled like smoke. We asked to speak to the manager but got no reply.
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Janelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en agosto de 2023
Respuesta de Kate, el 16 ago. 2023
Thank you Janelle!