8/10 Bueno
Jeanie S.
15 may. 2025
Great location and nice in-suite rooms
We booked to attend my sister’s memorial service on May 10th. Unfortunately this coincided with UM commencement so rates were much higher per night. We had no choice. It was nice for me to have the support of my 2 sons and each to have a bathroom with our rooms. It was also nice to have parking under the apartment for our car’s safe keeping. Surprised by the need to pay for it in addition to the room charges though.The rooms were very basic with no bedside light and the air conditioning was hard to control. We had to open windows which made the noise from the street come through. I am also 5 months out from total knee replacement and 72 years old so climbing high into a bed above dresser drawers was a major challenge.That was not evident in the description. Also one toilet was continuously running after only being flushed twice. We reported it and were told we would have it repaired which it never was. Most of our communication was AI generated so responses were not personalized and useless.Once we checked out and were back home, communication became more personalized and I appreciate that.As a side, it would have been nice to have some basic kitchen supplies so it would be more useable, such as salt and pepper, individual creamers etc. Glad to have the coffee pods! We also wanted to watch some basketball playoffs but could only do so on our personal devices. It would have been nice to have at least some streaming options like motels.I guess it was for students.
Jeanie S.
Se hospedó 3 noches en mayo de 2025