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Opiniones de Iberostar Grand Rose Hall - Adults Only - All Inclusive

5 out of 5
Iberostar Grand Rose Hall - Adults Only - All Inclusive
Rose Hall Main Road, Montego Bay, Saint James

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 702 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 187 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 73 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 1004 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

VanessaJ, Lima, Perú

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La atención fue excelente, el personal siempre pendiente de que estés cómodo o no falte nada, la comida A1 y las instalaciones también. Una mención especial a Barrington quien nos atendió con mucha cordialidad desde la llegada!
Se hospedó 4 noches en agosto de 2019
Respuesta de Gerente de Calidad en Línea, el 18 dic. 2019
Estimado Huésped,, Estamos muy satisfechos de saber que tuvo una excelente experiencia de vacaciones en el Iberostar Grand Hotel. Nuestro objetivo es ofrecer a nuestros huéspedes las vacaciones que siempre han soñado. El equipo siempre está muy atento y dispuesto a ayudar. Atentamente Gerente de Calidad en Línea Iberostar Jamaica

10/10 Excelente

Maria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal de forma general son extremadamente profesionales, la limpieza del hotel en general impecable, la comida exquisita, la playa bella la picina muy limpia el mantenimiento del hotel bueno , le doy las gracias a todos los que nos atendieron por su cortesía y profesionalismo , recomiendo este hotel
Se hospedó 4 noches en agosto de 2019
Respuesta de Gerente de Calidad en Línea, el 20 dic. 2019
Estimado Maria, Estamos muy satisfechos de saber que tuvo una excelente experiencia de vacaciones en el Iberostar Grand Hotel. Nuestro objetivo es ofrecer a nuestros huéspedes las vacaciones que siempre han soñado. El equipo siempre está muy atento y dispuesto a ayudar. Atentamente Gerente de Calidad en Línea Iberostar Jamaica

10/10 Excelente

Lauren, Liberty

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing, very positive and helpful. Always wanting to make sure that you're having a great stay. If there's anything you're needed it's attended to. We had a great time as a family and no problems or concerns whatsoever. It's a beautiful property and the beach area is perfect. Lots of good food options and snack options, even a beach grill during the day. We will be back
Se hospedó 6 noches en mayo de 2024
Respuesta de Quality Manager, el 22 may. 2024
Dear Lauren,A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day.Kind regards,Iberostar Grand Rose Hall

8/10 Bueno

Yuriy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is a bit outdated but clean. Room is cleaned twice a day. Staff is friendly and provides a lot of activity throughout a day. Sometimes you can’t get to the restaurant because “first come first serve “ policy and no reservation.
Se hospedó 10 noches en mayo de 2024
Respuesta de Quality Manager, el 22 may. 2024
Dear guest,It has been a pleasure to serve you and receive your kind words. We will be sure to pass on your constructive comments to the relevant departments for revision. Please come back again soon so we can exceed all of your expectations.Best Regards,Iberostar Grand Rose Hall

10/10 Excelente

sergio antonio rizo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Food is good quality, service is great, cleanliness is top notch. Alcohol selection is good. Tequila variety needs improvement but they were very expedited to accommodate our request. Our butlers were on top of every need. We booked an ocean front room which had incredible unobstructed views. Thanks to everyone especially Kerry and Shamar which made us feel welcomed. And Cassandra and Kanesha who are the best bartenders.
Se hospedó 6 noches en mayo de 2024
Respuesta de Quality Manager, el 22 may. 2024
Dear Sergio,We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience.Regards,Iberostar Grand Rose Hall

10/10 Excelente

Lori Anne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent getaway!
Se hospedó 3 noches en mayo de 2024
Respuesta de Quality Manager, el 22 may. 2024
Dear Lori Anne,We would like to thank you for choosing us for your holiday and we are honoured to know that we have lived up to your expectations. We will be delighted to have the pleasure of your company again in the not too distant future.Regards,Iberostar Grand Rose Hall

10/10 Excelente

Yukiko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing! Our Butler was super fantastic! Loved everything!
Se hospedó 3 noches en mayo de 2024
Respuesta de Quality Manager, el 15 may. 2024
Dear guest,We would like to thank you for choosing us for your holiday and we are honoured to know that we have lived up to your expectations. Please come back and see us again in the future.Best regards,Iberostar Grand Rose Hall

10/10 Excelente

Tatyana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is very friendly, it is clean, services are exellent, the only thing I did not like it is not so good condition under the water on the beach - a lot of grass, otherwise everything is excellent.
Se hospedó 11 noches en abril de 2024
Respuesta de iberostar, el 22 abr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 Excelente

Manjit

Se hospedó 5 noches en abril de 2024

8/10 Bueno

Horace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is outstanding and really enjoyed this adults only resort. Plenty of activities taking place daily. Looking forward to our next stay.
Se hospedó 5 noches en abril de 2024
Respuesta de iberostar, el 17 abr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

8/10 Bueno

NANDRANIE

Viaje en grupo
Le gustó: Limpieza y servicio y personal
The staff are very nice and the layout of the property is beautiful. Cleaning staff does a wonderful job keeping the entire property clean and neat. The entertainment staff are super friendly and fun. Kyash, Lisa, Sapphire were all amazing including the DJ. Also Karl is super warm and welcoming.I didn't like the food. The taste was off and there were limited options. Breakfast was the only good meal we enjoyed. In the room, the shower head is directly above your head and wets your hair every time you shower. No way to avoid it. Also the bathroom has double doors that open outwards with full body mirrors. However when you close the bathroom door, the mirrors is then inside the bathroom. That was the only mirrors. That sucks if you need to get dressed, do your makeup and comb hair. You have to wait until your partner/friend/family finished using the toilet before having access to the mirrors. Also laundry service was a problem. Make sure upon arrival if you want to have laundry service, upon arrival ask for extra laundry bags and forms. Otherwise you will have to wait about an hour for them to bring it to you. Had a bad experience with that. Also my beautiful scarf got ruined, so be aware of using there laundry service.
Se hospedó 4 noches en abril de 2024
Respuesta de iberostar, el 8 abr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Kent, ALBUQUERQUE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The resort was as advertised, very nice, friendly and proactive staff, food, entertainment and beaches were excellent.
Se hospedó 7 noches en marzo de 2024
Respuesta de iberostar, el 8 abr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

william spencer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
5 nights early January 2024 ocean view suite. Excellent service v good facilities and great dining options. Recommend club membership at check in special rate available if you just want the limited beach access with bar service and cabana’s.
Se hospedó 5 noches en enero de 2024
Respuesta de iberostar, el 20 mar. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

James, Weston

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property, amenities and staff were all top notch. My daughter and I felt safe and secure at this beach front property, it was the right place to unplug. The food and entertainment were also great. Looking forward to booking with them again soon!
Se hospedó 3 noches en marzo de 2024
Respuesta de iberostar, el 20 mar. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Dmitri

Se hospedó 2 noches en marzo de 2024
Respuesta de iberostar, el 5 abr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Evelyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely resort with efficient and beautiful people
Se hospedó 4 noches en marzo de 2024
Respuesta de iberostar, el 20 mar. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
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Se hospedó 5 noches en marzo de 2024
Respuesta de iberostar, el 20 mar. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Aceptable

Franklin Ernesto, Astoria

Viaje en grupo
Le gustó: Limpieza
I have stayed at Iberostar hotel in Barcelona before and the service was phenomenal. Because of this, I decided to stay at Iberostar Grand Rose Hall with a group of friends. Unfortunately, the experience that we were expecting was never provided. From rude/ unfriendly staff (specially at the pool bar), limited alcohol selection, drinks quality-poor, outdated decor and a hard time RSVPing for the restaurants are my main disappointments. This hotel is not a 5 star all inclusive as advertised. I would rate it a 3 star at the most. After this trip, I don’t think I will stay in another Iberostar hotel. Lastly, if you have the option to stay at a better all inclusive hotel in Jamaica, go ahead and do it.
Se hospedó 4 noches en diciembre de 2023
Respuesta de iberostar, el 12 mar. 2024
Dear Guest,We are deeply sorry to read that we failed to meet your expectations in so many areas and more importantly not having been informed whilst you were here in our hospitality as it would have given us an opportunity to primarily find a solution to any issues you were not happy with and more importantly ensure that you were then able to fully enjoy your holiday with us.Finally we would like to say that your comments are invaluable in helping us create the ideal holiday experience and we really hope you will allow us another opportunity to show you that your holiday experience can be improved.Best regards,Quality Manager

10/10 Excelente

Gabriella Sara, Toronto

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing, the facilities were great and dining was fantastic. Overall a easy, safe and lovely experience.
Se hospedó 7 noches en febrero de 2024
Respuesta de iberostar, el 12 mar. 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Excelente

Jola O

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and accomodating
Se hospedó 4 noches en febrero de 2024
Respuesta de iberostar, el 12 mar. 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Excelente

Arsen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I traveled with my wife and friends. We had a very memorable time. The hotel staff was very friendly and helpful. I should mention amazing butler services provided by Andre and Alain. The premises were really top notch, lots of delicious food and entertainment options.
Se hospedó 5 noches en febrero de 2024
Respuesta de iberostar, el 12 mar. 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great reaort!
Se hospedó 7 noches en enero de 2024
Respuesta de iberostar, el 5 feb. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 Bueno

Donna Lynn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very nice, our rooms were spacious, updated and very clean. Overall the food was good and all the staff did everything they could to accommodate us. I would definitely recommend staying there!
Se hospedó 9 noches en enero de 2024
Respuesta de iberostar, el 1 feb. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards, Quality Manager

10/10 Excelente

Venessa Yvonne

Se hospedó 7 noches en enero de 2024
Respuesta de iberostar, el 31 ene. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Charonda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en enero de 2024
Respuesta de iberostar, el 31 ene. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Essence

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our overall experience, was amazing! Only thing I didn’t like, was having to leave ❤️ 🇯🇲🥰 Thank you!
Se hospedó 3 noches en enero de 2024
Respuesta de iberostar, el 31 ene. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The resort is gorgeous. The staff is friendly and attentive.The food options were very good. Travis at the pool bar is an amazing character. Always making us laugh. Rommel was the best butler EVER!!! He was always available whenever we needed something. He always took care of everything.
Se hospedó 6 noches en enero de 2024
Respuesta de iberostar, el 5 feb. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Cedric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en junio de 2023
Respuesta de iberostar, el 17 ene. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Aceptable

Nichola

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 4 noches en enero de 2024
Respuesta de iberostar, el 17 ene. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 Bueno

Carlloyd

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de iberostar, el 17 ene. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Aceptable

CRYSTAL

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Overall it was a good, quick getaway but not a wow factor destination by any means. Really pretty place to get some sun and enjoy the beach. Food was not impressive and the restaurants are basically the same food as the buffet served in a different setting. The staff is nice, but not that friendly. Went shopping outside of the resort - NOT A GOOD IDEA. The town is very sketchy and unsafe. There are so many other good places to go, so this was a one time deal to come here.
Se hospedó 4 noches en enero de 2024
Respuesta de iberostar, el 17 ene. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Ahmad

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, friendly staff, good food, and entertainment. Was our second time visiting and they have been consistent both times.
Se hospedó 6 noches en diciembre de 2023
Respuesta de iberostar, el 8 ene. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We decided to spend New Years on an island and chose the Iberostar Grand at Rosehall from browing You Tube. It was an excellent choice. The breakfast, lunch and dinner buffets offered a rich variety of foods that made it hard to keep our diets as we found out when we returned home. The staff was friendly and extremely helpful. We met lots of interesting people with similar interests. Our room was spic and span. The grounds were inviting. The manager bent over backwards to help us when we had a small problem. I would recommend this hotel highly to anyone who wishes a carefree, delightful respite.
Se hospedó 7 noches en diciembre de 2023
Respuesta de iberostar, el 8 ene. 2024
Dear Guest,Thank you for choosing our hotel for your recent holiday. We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 Excelente

Walid, plano

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding staff. Great property. Very difficult to get French fries though for some reason :)
Se hospedó 12 noches en diciembre de 2023
Respuesta de iberostar, el 8 ene. 2024
Dear Guest,Thank you for choosing our hotel for your recent holiday. We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

2/10 Terrible

??????

Se hospedó 3 noches en diciembre de 2023
Respuesta de iberostar, el 31 ene. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Kai Esben

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en octubre de 2023
Respuesta de iberostar, el 26 dic. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 Excelente

Joseph Bernard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de iberostar, el 7 feb. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Alisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love this place the only place I will stay when I am there and I have tried many.
Se hospedó 4 noches en noviembre de 2023
Respuesta de iberostar, el 11 dic. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excelente

Chekeka

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de iberostar, el 19 dic. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 Excelente

Vincent

Se hospedó 4 noches en septiembre de 2023
Respuesta de iberostar, el 19 dic. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Crispin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Being a VIP access hotel we got upgraded to a better room with a butler. It was a great experience and we loved all the food. Would come back again!
Se hospedó 4 noches en noviembre de 2023
Respuesta de iberostar, el 11 dic. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excelente

IAN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This location was far beyond our expectations. We will definitely stay there again and again
Se hospedó 7 noches en noviembre de 2023
Respuesta de iberostar, el 11 dic. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excelente

Gabriel

Se hospedó 3 noches en noviembre de 2023
Respuesta de iberostar, el 11 dic. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excelente

Nabeel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent choice for a honeymoon or anniversary!
Se hospedó 7 noches en octubre de 2023
Respuesta de iberostar, el 14 nov. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excelente

Michele

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our butler Valentine was awesome!
Se hospedó 4 noches en septiembre de 2023
Respuesta de iberostar, el 14 nov. 2023
Dear Guest,Thank you for choosing our hotel for your recent holiday.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

2/10 Terrible

sumit

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en octubre de 2023
Respuesta de iberostar, el 1 nov. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.Although it would appear this was not the perfect fit for you and your partner/family, we hope you will join us again at one of our many other beautifully located Iberostar hotels for your next holiday.Best regards,Quality Manager

10/10 Excelente

Danilda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly and responsive. The food and drinks did not disappoint. Absolutely, loved the beach and ambiance at the pool area. The room was clean and very spacious. The hammock in the balcony was a plus and the jacuzzi tub was great!
Se hospedó 3 noches en octubre de 2023
Respuesta de iberostar, el 1 nov. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

8/10 Bueno

Sheila

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Bulter Service was not as expected. We had 2 bulter serving about 15 rooms. Requests were slow and limited.
Se hospedó 3 noches en octubre de 2023
Respuesta de iberostar, el 23 oct. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect clean and great service
Se hospedó 6 noches en octubre de 2023
Respuesta de iberostar, el 23 oct. 2023
Dear Guest,Thank you for choosing our hotel for your recent holiday.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de iberostar, el 19 oct. 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager