Vista aérea

Opiniones de Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

5 out of 5

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 489 de 1012 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 237 de 1012 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 143 de 1012 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 78 de 1012 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 65 de 1012 opiniones" "

8.6/10

Limpieza

8.2/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luised

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito y seguro
Se hospedó 3 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 13 may. 2024
Hi Luised, Estamos encantados de saber que lo pasaste increíble con nosotros.Nos gustaría darle la bienvenida a casa pronto nuevamente.Regards,

6/10 Aceptable

Graciela

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Considero que la actitud del personal deja mucho de que hablar. Cuando les dices que no hablas inglés se molestan y muchas veces te hacen sentir ignorado. Así que independientemente de las instalaciones la actitud de la gente es lo mas importante.
Se hospedó 7 noches en abril de 2024
Respuesta de Jodian Bucknor, el 7 may. 2024
Hola Graciela, gracias por tu reseña. Nuestro equipo se enorgullece de brindarle la más cálida hospitalidad y lamenta que esto no haya sido suficiente para usted.Nos disculpamos sinceramente y le agradecemos sus comentarios.

10/10 Excelente

Willy Soto

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El trato del personal, te hacen sentirte en tu casa
Se hospedó 9 noches en abril de 2024
Respuesta de Jodian Bucknor, el 3 may. 2024
Hi Willy Soto, Thank you for your excellent rating. We are happy you had an amazing stay and hope you will visit again soon.

8/10 Bueno

DARIO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 12 noches en diciembre de 2022
Respuesta de Serene Lloyd, el 9 ene. 2023
Dear Dario, We appreciate that you have taken the time to rate us. We are thrilled that you had a pleasant stay.We thank you and sincerely and hope we can have the honor of being your hosts again in the not too distant future.Regards, Serene Lloyd

10/10 Excelente

Daisy marie

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en septiembre de 2021

6/10 Aceptable

Rolando, Miami

Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La playa ,
Se hospedó 4 noches en agosto de 2021
Respuesta de Lauretta Blackburn , el 4 sept. 2021
Hello Rolando, Thank you so much for choosing our resort as your vacation destination. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future. Best regards, Lauretta Blackburn

10/10 Excelente

Lluís

Se hospedó 6 noches en noviembre de 2019
Respuesta de jeffery, el 17 mar. 2020
Dear Lluís : Thank you for your excellent rating. We are happy you had a lovely stay and hope you will visit again soon. Regards, Jeffery Wallace

8/10 Bueno

Cliente verificado

Se hospedó 4 noches en septiembre de 2019

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Idilico, tranquilo y lujoso.
Un hotel fantastico. El complejo hotelero es muy grande, incluye varios hoteles, restaurantes, tiendas, bares piscinas y playas. La playa es de arena fina y agua cristalina, con un bonito arrecife cercano para hacer snorkel. El ambiente es muy tranquilo y relajante. Las habitaciones preferred tienen un jacuzzi doble exterior y permiten acceso a los clubs preferred con comida y bebida todo el día. El servicio es estupendo. Deberían mejorar la comida de los restaurantes, no es mala pero podría ser mejor, y la oferta de marcas de cerveza. En general una experiencia fantastica, hotel muy recomendable.
Se hospedó 4 noches en junio de 2019
Respuesta de Jeffery, el 28 jun. 2019
Hello Hector, Thank you for providing us with feedback on your fantastic way here at Secrets St. James. Secrets St. James has always tried to ensure that our offerings such as restaurants, shops, bars, swimming pools, staff service and beaches are representative of the high quality Secrets brand standard. Your comments are valued as we will use the feedback to maintain the quality we provide and improve upon areas where possible, We appreciate your recommendation and look forward to another opportunity to welcome you back home here at Secrets St. James. Regards, Jeffery Wallace

8/10 Bueno

Odd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
High level all-inclusive
All inclusive, adults only, high standard, beautiful gardens and beaches-pools areas. Rooms with terrace, our room had partly sea view upon request. Service at high level, very friendly people. Good restaurants and bar area, food at acceptable level considering this is an all-inclusive resort. Overall, we were satisfied with our stay. Beware the airport and transport system may be close to collapse at peak hour, especially if rain. Do make a transport booking upfront.
Se hospedó 7 noches en diciembre de 2018

8/10 Bueno

Claudia, Florida

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Friendly staff and nice hotel but...
Needs maintenance, the hotel is old or not well maintained, the bathroom has mold and is kind of rust. The experience in general was great, great staff, great food just needed more variety of desserts (repeated everyday in the buffet), great entertainment team, we could rest a lot but every morning I could hear a lot of noise in the hallway as room service staff were getting dishes and the room doesn’t have noise insulator so we can hear everything happening outside very clear and loud. Curtains need to be chaged as are broken, but tha blackout ones did their job very well. I saw some maintenance in second floor, hope this would be for all rooms in that case we would go again!
Se hospedó 7 noches en junio de 2018

10/10 Excelente

Sako

Se hospedó 7 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 24 may. 2024
Hi Sako, Thank you for recent review. We are delighted we have exceeded your expectations and we hope to welcome you back soon. Regards,

8/10 Bueno

Maurice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall pleased
Se hospedó 4 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 22 may. 2024
Hi Maurice, We are delighted you had a lovely stay with us and i hope this deems you visit us back soon. We are looking forward to it. Regards,

10/10 Excelente

Shawnkitta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 22 may. 2024
Hi Shawnkitta,We are happy you had an excellent stay with us. We hope you will visit us soon. Regards.

10/10 Excelente

James Pernell David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect trip
Se hospedó 4 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 20 may. 2024
Hi James Pernell, We are thrilled about your recent stay review with us. We are happy you had an amazing time and we look forward in welcoming you back soon. Regards,

6/10 Aceptable

Keri C

Viaje en pareja
Le gustó: Limpieza
The property was quiet and relaxing. The beach was beautiful. But the food and service were not on par with other Secrets resorts I have visited. I have been to Secrets Akumal and Secrets Cap Cana. Those resorts were more modern. The food was consistently good and the service was much better. I don't know that I would return to Secrets St. James.
Se hospedó 3 noches en abril de 2024
Respuesta de Jodian Bucknor, el 20 may. 2024
Hi Keri C, Thank you for your review, we truly appreciate it and we do apologize for where we lacked in providing true service to you. Regards,

10/10 Excelente

Howard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An amazing stay, food at this resort (and especially the connected breathless resort) was top-class, and all the staff were friendly and helpful!
Se hospedó 3 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 14 may. 2024
Hi Howard, We are delighted you had an amazing time with us with your entire stay. We eagerly await you to visit us again soon. Regards,

8/10 Bueno

Coritta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was great especially Dane the butler. Shane was also great at check in. The young men working at the jerk hut were very rude
Se hospedó 6 noches en abril de 2024
Respuesta de Jodian Bucknor, el 14 may. 2024
Hi Corita, Thank you for your recent review. We are happy you had a lovely time with us and sorry for the few mishaps you encountered. We hope you will afford us the opportunity again to host you soon. Regards,

8/10 Bueno

Diane, St Peters

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a nice location. The ocean was beautiful but limited beach area. There are small areas but can't go on a long beach walk because of rock walls or security restrictions. Food was average. Long waits for dinner.
Se hospedó 2 noches en abril de 2024
Respuesta de Jodian Bucknor, el 13 may. 2024
Hi Diane, Thank you for your recent feedback. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill all your expectations. We hope you will visit us again.Regards,

10/10 Excelente

Denise

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Se hospedó 3 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 13 may. 2024
HI Denise, I am happy you had a lovely time with us and that you will visit us soon.Regards,

8/10 Bueno

Shenika

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is getting old but still clean and the people are nice and helpful
Se hospedó 3 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 10 may. 2024
Hi Shenika, Thank you for your rating. We are happy you had a lovely stay and hope you will visit again soon.Regards,

10/10 Excelente

Gersha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 3 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 8 may. 2024
Hi Gersha, Thank you for your excellent review. We are delighted you had an amazing time with us. We look forward in seeing you soon. Regards,

6/10 Aceptable

Alejandra

No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Jodian Bucknor, el 10 may. 2024
Hi Alejandra, Thank you for choosing our resort as your vacation destination. We are delighted you enjoyed your stay. We look forward to welcoming you back home in the future.Regards,

10/10 Excelente

Shantel, Chicago

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Jodian Bucknor, el 8 may. 2024
Hi Shantel,Thank you for your excellent review. We are delighted you had an amazing time with us. We look forward in seeing you soon. Regards,

10/10 Excelente

Nkiruka

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service and food options were awesome
Se hospedó 4 noches en mayo de 2024
Respuesta de Jodian Bucknor, el 7 may. 2024
HI Nkiruka, Thank you for your excellent review. We are delighted you had an amazing time. We hope you will visit us soon. Regards,

8/10 Bueno

Rosalind Dana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was helpful and friendly, the room was clean. The beach was wonderful as was the entertainment. We most enjoyed the peace and quiet.
Se hospedó 5 noches en abril de 2024
Respuesta de Jodian Bucknor, el 7 may. 2024
Hi Rosalind Dana, Thank you for your lovely review. We are delighted you had an amazing and peaceful time with us. We hope to see you soon. Regards,

10/10 Excelente

Herbie

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Excellent and will be back soon
Se hospedó 4 noches en abril de 2024
Respuesta de Jodian Bucknor, el 7 may. 2024
Hi Herbie, Thank you for your excellent review. We are delighted you had an amazing time with us. We can't wait to welcome you back home soon.Regards,

10/10 Excelente

Sepehr

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location and views were great, staff were very friendly and helpful specially the manager Jason who helped us a lot, it was an excellent experience staying at Secret St. James and we will certainly go back there again. The only downside was the WiFi as i had to work through my stay and the connection was not very reliable!
Se hospedó 3 noches en abril de 2024
Respuesta de Jodian Bucknor, el 1 may. 2024
Hi Sephar, We are thankful for your review of your recent stay with us. We are already looking forward in welcoming you back soon. Regards,

8/10 Bueno

Mohandas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
The property is nice overall. It could use a physical refresh or soft renovation i.e. the bathrooms & furniture.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jodian Bucknor, el 30 abr. 2024
Hi Mohandas, Thank you for sharing your recent review of your stay with us. We are happy you had an amazing time with us. We look forward in welcoming you home soon.

10/10 Excelente

trevor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were so friendly. Food was amazing. Had a great time! Cannot wait to get back
Se hospedó 5 noches en abril de 2024
Respuesta de Jodian Bucknor, el 30 abr. 2024
Hi Trevor, Thank you for sharing your recent review of your stay with us. We are happy you had an amazing time with us. We look forward in welcoming you home soon.

10/10 Excelente

Oshea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Jodian Bucknor, el 2 may. 2024
Hi Oshea, Thank you for your excellent rating. We are happy you had an amazing stay and hope you will visit again soon.

2/10 Terrible

Sherron

Se hospedó 5 noches en abril de 2024
Respuesta de Jodian Bucknor, el 17 may. 2024
Hi Sherron,I am disheartened that you did not have an enjoyable stay with us and we would have wished you had let us know prior to your departure. We do hope in the future you will allow us the opportunity to serve you again. Regards,

10/10 Excelente

Nana

Viaje en grupo
The people!!!! Everyone was so kind . It was amazing.
Se hospedó 2 noches en abril de 2024
Respuesta de Jodian Bucknor, el 30 abr. 2024
Hi Nana, Thank you for sharing your recent review of your stay with us. We are happy you had an amazing time with us. We look forward in welcoming you home soon.

10/10 Excelente

Prescilla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely beautiful
Se hospedó 2 noches en abril de 2024
Respuesta de Shanekqua Campbell, el 22 abr. 2024
Dear Valued Guest,Thank you for your excellent rating. We are happy you had a lovely stay and looking forward to welcoming you home soon.Kind Regards,Shanekqua Campbell

4/10 Malo

Rosanna

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Don’t like
Se hospedó 3 noches en marzo de 2024
Respuesta de Shanekqua Campbell, el 23 abr. 2024
Dear Rosanna,Thank you so much for choosing Secrets St. James Montego Bay as your vacation destination. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies.Kind Regards,Shanekqua Campbell

10/10 Excelente

Shanilya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Shanekqua Campbell, el 23 abr. 2024
Dear Shanilya,Thank you for your excellent rating. We are happy you had a lovely stay and looking forward to welcoming you home soon.Kind Regards,Shanekqua Campbell

4/10 Malo

Donte

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The entire Staff seemed miserable. Our room was not clean when we first arrived. Room service arrived cold every time we ordered. Never coming back.
Se hospedó 4 noches en abril de 2024
Respuesta de Shanekqua Campbell, el 22 abr. 2024
Dear Valued Guest,Thank you for sharing the review of your recent stay with us. We are disheartened to hear that you had such a disappointing stay at our resort, and even more sorry to have disappointed you, our valued guest. The details you have shared are certainly not the norm at our resort.We are respectful of the opinions you have expressed and recognize that one person’s specific experience can only be judged by that individual. We do request that guests on the property please notify us of anything that does not meet their expectations as we are always willing to work with our guests to make sure you walk away feeling like your stay was money well spent. It's rather unfortunate that you were unable to explore this option as we would have been more than happy to try and turn around the experience.The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies.Kind Regards,Shanekqua Campbell

10/10 Excelente

Isabella

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was great! Everything was very smooth. We upgraded to the preferred side and had a pool dedicated just to that side which was nice if you didn’t want to be around the music from the other pool. Would definitely recommend and will be back!
Se hospedó 3 noches en abril de 2024
Respuesta de Shanekqua Campbell, el 15 abr. 2024
Dear Isabella,Thank you for your excellent rating. We are happy you had a lovely stay and looking forward to welcoming you home soon.Kind Regards,Shanekqua Campbell

4/10 Malo

Michele Lynne

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Nothing
Se hospedó 5 noches en febrero de 2024
Respuesta de Shanekqua Campbell, el 15 abr. 2024
Dear Michele Lynne,Thank you so much for choosing Secrets Wild Orchid Montego Bay as your vacation destination. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies.Kind Regards,Shanekqua Campbell

2/10 Terrible

Michelle

Se hospedó 5 noches en marzo de 2024
Respuesta de Jodian Bucknor, el 3 may. 2024
Hi Michelle, Thank you so much for choosing Secrets St. James Montego Bay as your vacation destination. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations.

8/10 Bueno

Vinichhaiy

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The best part was staff. Downstairs staff, event staff as well as cleaning and room service were super friendly.
Se hospedó 4 noches en marzo de 2024
Respuesta de Shanekqua Campbell, el 9 abr. 2024
Dear Valued Guest,Thank you for your excellent rating. We are happy you had a lovely stay and looking forward to welcoming you home soon.Kind Regards,Shanekqua Campbell

8/10 Bueno

Natalie

Se hospedó 4 noches en marzo de 2024
Respuesta de Jodian Bucknor, el 2 may. 2024
Hi Natalie, Thank you for your rating. We are happy you had a lovely stay and hope you will visit again soon.

8/10 Bueno

Ivan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel, nothing will blow you away but can’t go wrong at the right price. Jerk chicken truck was great, restaurant foods weren’t bad. Clean beach, wish it was a bit bigger
Se hospedó 4 noches en marzo de 2024
Respuesta de Shanekqua Campbell, el 9 abr. 2024
Dear Valued Guest,Thank you so much for choosing our resort as your vacation destination. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies.Kind Regards,Shanekqua Campbell

8/10 Bueno

Theresa, Garden City

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was good but i did not receive ANY of the benefits I was told I would .
Se hospedó 3 noches en marzo de 2024
Respuesta de Shanekqua Campbell, el 9 abr. 2024
Dear Valued Guest,Thank you so much for choosing our resort as your vacation destination. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies.Kind Regards,Shanekqua Campbell

10/10 Excelente

Melanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Shanekqua Campbell, el 22 abr. 2024
Dear Valued Guest,Thank you for your excellent rating. We are happy you had a lovely stay and looking forward to welcoming you home soon.Kind Regards,Shanekqua Campbell

8/10 Bueno

Yuxue

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very welcoming.
Se hospedó 1 noche en marzo de 2024
Respuesta de Shanekqua Campbell, el 9 abr. 2024
Dear Valued Guest,Thank you for your excellent rating. We are happy you had a lovely stay and looking forward to welcoming you home soon.Kind Regards,Shanekqua Campbell

10/10 Excelente

Telisha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Shanekqua Campbell, el 22 abr. 2024
Dear Valued Guest,Thank you for your excellent rating. We are happy you had a lovely stay and looking forward to welcoming you home soon.Kind Regards,Shanekqua Campbell

6/10 Aceptable

Angel

Le gustó: Limpieza y servicios
I liked my butler. But My rooms door was broken, The toilet didn’t work and there was no hot water. I had to bring it up to managements attention several times and I booked vip the best room in the resort.
Se hospedó 3 noches en marzo de 2024
Respuesta de Shanekqua Campbell, el 1 abr. 2024
Dear Valued Guest,Thank you so much for choosing Secrets St. James Montego Bay as your vacation destination. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies.Kind Regards, Shanekqua Campbell

10/10 Excelente

Shauna

Se hospedó 6 noches en marzo de 2024
Respuesta de Shanekqua Campbell, el 22 abr. 2024
Dear Valued Guest,Thank you for your excellent rating. We are happy you had a lovely stay and looking forward to welcoming you home soon.Kind Regards,Shanekqua Campbell

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The resort was very nice. We stayed at the preferred side with an ocean view, and the view was really beautiful. The preferred access also allowed us to visit the breathless hotel and rooftop bar, which was also stunning. The staff were friendly, some more than others. The food options were good- buffet style breakfast and lunch and some restaurants with a preset menu for lunch and dinner. The entertainment team did a good job and it was nice to have activities during the day and evening. Despite the recent US travel ban, we felt completely safe. We also went off the resort for an excursion and didn’t feel worried. You just need to exercise usual travel precautions such as being aware of your surroundings, not being too flashy, and arranging transportation with known people. All in all, we had a great time and would return.
Se hospedó 4 noches en marzo de 2024
Respuesta de Shanekqua Campbell, el 25 mar. 2024
Dear Elizabeth,Thank you for your excellent rating. We are happy you had a lovely stay and looking forward to welcoming you home soon.Kind Regards,Shanekqua Campbell