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Opiniones de Sonesta Simply Suites Parsippany Morris Plains

2 out of 5
Sonesta Simply Suites Parsippany Morris Plains
100 Candlewood Dr, Morris Plains, NJ

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 372 de 802 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 258 de 802 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 86 de 802 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 802 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 45 de 802 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

jacob

Se hospedó 1 noche en abril de 2024
Respuesta de Chris, el 22 abr. 2024
It's great to hear that you enjoyed your stay. Hope to see you again!

10/10 Excelente

Ronald, Morristown

Se hospedó 1 noche en marzo de 2024
Respuesta de Chris, el 8 abr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Oscar

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 16 feb. 2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

10/10 Excelente

Ronald

Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente local
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 22 ene. 2024
Thank you for staying with us. We appreciate your business and feedback!

2/10 Terrible

Natalia

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy mal servicio muy sucia la habitacion pides uan escoba y tw dan un palo sin nada
Se hospedó 7 noches en septiembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 20 sept. 2023
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again.

10/10 Excelente

Adriana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ascensor muy lento
Se hospedó 1 noche en abril de 2023
Respuesta de Chris, el 25 abr. 2023
Thank you for sharing your feedback with us. I apologize for the elevator delay but hope that the rest of your stay with us was excellent.

10/10 Excelente

Mariluz

10/10 Excelente

Edisson

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Tim C , el 20 oct. 2022
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for the review and we wish to welcome you back to the hotel soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2019

4/10 Malo

Deborah

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
I did not care for the clerk clearly on the back of the door it said check out was at 12 and when I asked him he ignored me if he would have cam back to the roo any room for that matter he would have seen it but he didn’t
Se hospedó 1 noche en mayo de 2024
Respuesta de Chris, el 9 may. 2024
Thank you for your direct and genuine comments. Rest assured, we will be looking into the comments you have made about your experience with our front desk staff. We hope to continue to have you as our guest, and look forward to another chance to serve you.

8/10 Bueno

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were what we needed. Very convenient for our travels.
Se hospedó 1 noche en abril de 2024
Respuesta de Chris, el 1 may. 2024
Thank you for staying with us and sharing your review. We appreciate your business and look forward to having you back as our guest!

8/10 Bueno

Alice

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Property was a little bit old but the area was quiet and peaceful. Overall it was a good experience to stay at Sonesta Suites.
Se hospedó 2 noches en abril de 2024
Respuesta de Chris, el 30 abr. 2024
Thank you for taking time to send feedback about our hotel. We look forward to having you as our guest soon!

10/10 Excelente

Yosvany

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Se hospedó 1 noche en abril de 2024
Respuesta de Chris, el 30 abr. 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us.

10/10 Excelente

Florl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was in good condition and the employees were very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Chris, el 29 abr. 2024
Thank you for your kind comments and for choosing Sonesta. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

10/10 Excelente

Rey, North Providence

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Chris, el 29 abr. 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!

10/10 Excelente

Steven, Miami

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pleasant inexpensive place to stay for a couple nights.
Se hospedó 2 noches en abril de 2024
Respuesta de Chris, el 29 abr. 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

8/10 Bueno

Erica

Le gustó: Servicio y personal
Se hospedó 3 noches en abril de 2024
Respuesta de Chris, el 22 abr. 2024
Thank you for staying with us. We are happpy you enjoyed your stay!

8/10 Bueno

Steven, Denville

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Inexpensive and convenient
Se hospedó 1 noche en abril de 2024
Respuesta de Chris, el 10 abr. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excelente

Marina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice room , good bed, very spacious
Se hospedó 1 noche en abril de 2024
Respuesta de Chris, el 5 abr. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Excelente

Yeathus

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and surprisingly pleasant stay. Very clean and quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Chris, el 17 abr. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excelente

Lynn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Chris, el 29 mar. 2024
We appreciate your positive feedback about our hotel. Thank you for staying with us!

8/10 Bueno

Erica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Chris, el 29 mar. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay.

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Roomy
Se hospedó 7 noches en marzo de 2024
Respuesta de Chris, el 25 mar. 2024
Thank you for the positive feedback! We appreciate it and look forward to having you back as our guest soon!

6/10 Aceptable

Deborah

Le gustó: Servicio y personal
The staff is friendly. Nice, comfortable place for long term stay. Not fancy, even a bit drab.
Se hospedó 6 noches en enero de 2024
Respuesta de Chris, el 19 mar. 2024
Thank you for the feedback, we are happy that you enjoyed your stay with us!

10/10 Excelente

Margaret

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place...I would stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Chris, el 13 mar. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 Bueno

Denise

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facility is a bit dated, but I like having separate bedroom options.
Se hospedó 3 noches en marzo de 2024
Respuesta de Chris, el 13 mar. 2024
We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner!

8/10 Bueno

Tanya

Le gustó: Servicio y personal
Toilet didn’t work
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 26 feb. 2024
We appreciate you taking the time to provide feedback on your stay. Please note that your concerns regarding the plumbing issues have been passed on to our Maintenance and Management Teams. We do hope you give us another chance as we will definitely improve our services.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location and good price
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 21 feb. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Beverly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stay here approximately once a month when in the area. The hotel is nothing fancy but has all the necessities needed and is clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 13 feb. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excelente

Maryann

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 13 feb. 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

10/10 Excelente

Jesse

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The girl at the front desk was fantastic.
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 9 feb. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excelente

Inara, Charlottesville

Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 21 mar. 2024
We appreciete your feedback and want to thank you for staying with us!

2/10 Terrible

Alfredo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Jozabad

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 22 ene. 2024
Thank you for sharing your positive feedback. We appreciate your business.

10/10 Excelente

Alfonso

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 16 ene. 2024
Thank you for taking time to review our property. We are glad to hear that we will be your top choice next time you are in the area. We look forward to welcoming you back soon!

2/10 Terrible

Kim

Se hospedó 2 noches en diciembre de 2023
Respuesta de Chris, el 9 feb. 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bueno

luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 8 ene. 2024
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

10/10 Excelente

Anthony

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 8 ene. 2024
Thank you for taking time to review our property. We are glad to hear that we will be your top choice next time you are in the area. We look forward to welcoming you back soon!

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Keep looking
I walked in and it REEKED of weed. The sofa that turns into a double bed felt like you were sitting on plastic. There were people outside at night who were so loud. Everything was outdated and I felt like I was staying in a dive motel. The cabinets/drawers were broken. It just looked and felt uncomfortable and atrocious. I got a suite for myself for the comfort and I can say there was no comfort.
Se hospedó 2 noches en enero de 2024
Respuesta de Assistant General Manager, Ashley Gregory, el 8 ene. 2024
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.

10/10 Excelente

Gianni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 16 ene. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 Bueno

Carole

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 3 ene. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 20 dic. 2023
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

10/10 Excelente

Malcolm

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 15 dic. 2023
Thank you for taking time to review our property. We are glad to hear that we will be your top choice next time you are in the area. We look forward to welcoming you back soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant stay
This was my second stay at Sonesta and I was happy with the accommodations. I do plan on returning when in the area. Angela at the front desk was especially friendly and kind.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 6 dic. 2023
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.

10/10 Excelente

Glisette

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recommend this place. Service and location were ideal.and a plus for being pet friendly
Se hospedó 12 noches en noviembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 6 dic. 2023
We are delighted to hear that we have been part of so many journeys that you've taken. We look forward to your future travels, our staff is always ready to welcome you. Thank you for your loyalty and trust.

4/10 Malo

Kevin

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I couldn’t take a shower in the morning because the water wasn’t working.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 6 dic. 2023
We appreciate that you took the time to review our hotel and sincerely apologize for the hot water problem that you experienced during your stay. We will follow up on this issue with our Maintenance Manager, to ensure all systems are functioning properly. We would appreciate another opportunity to serve you, and will go above and beyond in order to retain your valuable business.

6/10 Aceptable

Bruce

Le gustó: Limpieza y servicio y personal
Fan in bathroom did not work. Bathroom had a smell to it. Staff was very nice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 28 nov. 2023
Thank you for the opportunity to respond to your concerns. While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do and assure you that our staff will have a chance to read your feedback. We hope you come back to stay with us in the future.

4/10 Malo

Ronni

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Would not recommend Bathroom facilities broken in room Coffee machine broken, coffee in lobby was horrible
Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 6 dic. 2023
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.

10/10 Excelente

Rafael

Se hospedó 2 noches en noviembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 13 dic. 2023
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant General Manager, Ashley Gregory, el 19 nov. 2023
We are delighted to hear that we have been part of so many journeys that you've taken. We look forward to your future travels, our staff is always ready to welcome you. Thank you for your loyalty and trust.