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Opiniones de Guest Inn Residency

3 out of 5
Guest Inn Residency
1st Floor 4/1, Indira Nagar, LBS Rd, Near Maharashtra Kanta, Kurla West, Sion, Mumbai, Maharashtra

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 8 de 35 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 35 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 35 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 35 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 35 opiniones" "

5.6/10

Limpieza

6.0/10

Servicio y personal

5.8/10

Servicios

5.8/10

Condiciones de la propiedad

5.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Dineshchandra

Viaje en grupo, Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en enero de 2024

4/10 Malo

Sachin

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property would have maintained in better way
Se hospedó 4 noches en enero de 2024

2/10 Terrible

Umarfarukh

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Abhishek

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

gurpaul

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff was very unprofessional and rude
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Anup

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst Customer service
I called several times to hotel.com/ went to chat,could not resolve any issue. My nephew and niece did not get the room as booked.They gave them small room, horrible breakfast. I booked free Breakfast still they had to pay for Tea & Eggs.The room was with cockroaches.They could not check out cause nothing was done by you guys. Will not book again in future
Se hospedó 9 noches en septiembre de 2023

2/10 Terrible

Denish

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Poonam

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We liked nothing in this property
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Sherald

Viaje de negocios, Viaje familiar
Stay was ok .
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Sharada

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Lots of dust in the room Bed sheets looked dirty as well
Se hospedó 1 noche en junio de 2023

10/10 Excelente

NARENDRA

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Balbir

Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Naresh

Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Saurav

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No good food. Cold food, not enough options. Toiletries not available. Bathroom not maintained. Management team not good
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

venkateswara rao

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Satyajit

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
To appreciate stay in Bombay, you must have visited or lived in Bombay. Staff was helpful. Added bonus was taxi services around who bring you to what activity you want, they wait for you and bring you back to the hotel.🙏
Se hospedó 2 noches en febrero de 2023

6/10 Aceptable

Tejaswini

Viaje de negocios, Viaje familiar
The rooms were not spacious
Se hospedó 2 noches en febrero de 2023

2/10 Terrible

HARI RAMAKRISHNA

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing as advertised
Se hospedó 2 noches en febrero de 2023

2/10 Terrible

Sajjith Reddy

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
THEY RESPONDED WITH ONE THING AND DID ONE THING. BECAUSE OF THEM I LOOSED MY MONEY AND DIDN'T DO CHECK-IN
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Nagaraju

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2023

2/10 Terrible

Hardik

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Too many mosquitoes. Bad smell. I would not recommend staying here.
Se hospedó 2 noches en enero de 2023

8/10 Bueno

Mary

8/10 Bueno

Amandeep

Se hospedó 4 noches en diciembre de 2022
Respuesta de Front Desk Manager , el 5 ene. 2023
Thank you Sir

8/10 Bueno

Supriya

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal y servicios
staff is great, sheets can be cleaner.
Se hospedó 2 noches en octubre de 2022

2/10 Terrible

NARESH

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not recommend
Se hospedó 3 noches en septiembre de 2022

6/10 Aceptable

Rohit

Se hospedó 2 noches en septiembre de 2022

6/10 Aceptable

Ravi

Just ok
It was just ok. Location is not good and they don't have any kitchen or breakfast service. Found mosquitoes and they need to maintain little better. All the pics they are showing was super old and those are not recent pics. Its ok to stay if you dont find other hotels.
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

gaganpreet

Se hospedó 2 noches en junio de 2022

2/10 Terrible

Gobind

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room wasn’t the way they were in the add and room has bed bugs and cockroaches
Se hospedó 2 noches en mayo de 2022
Respuesta de Saeed, el 24 jun. 2022
We are Sorry that you have experence issue of cockroaches , we appriciate your advice and done all pest control after that, so that no guest have any inconvenience in future

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2020
Respuesta de Guest Inn Residency, el 11 ene. 2020
Dear Guest, Greetings!! We welcome your feedback and sincerely appreciate you taking the time out to write such an amazing review. Thank you for strongly recommending our hotel, especially the service staff. Your positive comments about our hotel, food and exceptional service are truly a delightful source of encouragement for the entire team. .We look forward to pampering you once again during your next visit to Mumbai. With Warm Regards, Guest Inn Residency and Team.

2/10 Terrible

Vijay

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst esperience at all , first of all its not a star hotel . Surrouding is very bad and what you see in pictures its totally diffrent .I wasted my money I could have confirmed from some one who have lived here earlier . Lots of good hotels with little bit more price if you go little bit far from this area .
Se hospedó 1 noche en diciembre de 2019
Respuesta de Guest Relation Manager, el 11 ene. 2020
Dear Guest, Greetings!! We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from. We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business and since we are in the process of rebuilding our team, it will help us to focus and put in more effort to train the team to ensure such issues are not repeated with other guests. We deserve another chance and we are confident that you will notice many positive changes during your future visits to our hotel. With Warm Regards, Guest inn Residency and Team.

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When we reached at the hotel we were informed our room was already given to someone else n the hotel is full. PATHETIC
Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Relation Manager, el 14 dic. 2019
Dear Guest, Greetings!! We are extremely sorry for the inconvenience you had to suffer in our hotel. We will make sure it won't happen with other guests. As your feedback is extremely important to us. We deserve another chance and we will make sure this mistake is not repeated again. With Warm Regards, Guest Inn Residency and team.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its good nice place to stya near by station and acces all the transport facility.Rooms are as per price rate .Rooms service are very nice its good experience to stay here without any disturbance.staff are good behave, overall really good experience to stay
Se hospedó 1 noche en septiembre de 2019
Respuesta de Guest Inn Residency, el 29 sept. 2019
Dear Guest, Greetings from Hotel Guest Inn Residency! Thank you for an awesome review! It makes us happy to see that you left with a positive impression of our hotel, We look forward to welcoming you back soon. With warm regards Hotel guest inn residency

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
friendly staffs and receptionist, best hotel for business travelers.Super property to stay and food are so delicious,Spacious rooms and excellent service,comfortable stay. nice people good breakfast, It was a wonderful experience , thanks to the support and attention that we had from all staff I would recommend this place and would like to go again.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Mahammad Manaf, el 23 sept. 2019
Dear Guest, Greetings from Guest Inn Residency We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
guest inn residency good hotel condition good service
Se hospedó 2 noches en agosto de 2019
Respuesta de Guest Inn Residency, el 24 ago. 2019
Dear Guest, Thank you for an positive review! It makes me happy to see that you left with an overall positive impression of our hotel and had a pleasant experience. We look forward to welcoming you back soon. Warm regards,