Habitación superior con 1 cama matrimonial o 2 individuales | Ropa de cama de alta calidad, edredón, camas Select Comfort y minibar

Opiniones de Eden Hotel Wolff

Eden Hotel Wolff
Arnulfstr. 4, Munich, BY

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 710 de 1081 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 285 de 1081 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 61 de 1081 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 1081 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 1081 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

maria antonieta

Se hospedó 2 noches en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 2 may. 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Jorge

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personal muy servicial y atento, hotel impecable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 25 mar. 2024
¡Muchas gracias por tus excelentes comentarios y por tus amables palabras! Nos alegra mucho que haya pasado un rato agradable en nuestro hotel y que haya quedado satisfecho con nuestros servicios. Esperamos darle la bienvenida pronto nuevamente y gracias por su recomendación.

8/10 Bueno

ANTONIO

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carola Bumann, PR/Marketing, el 11 dic. 2023
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Bueno

MARCO ANTONIO

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un hotel bien ubicado, con personal amable. Lo malo es que las camas se hunden mucho y el gimnasio podría estar un poco mejor equipado. Pero cumple con el propósito de tener un lugar decente para la estadía.
Se hospedó 3 noches en octubre de 2023
Respuesta de Carola Bumann, PR/Marketing, el 18 oct. 2023
Gracias por sus comentarios positivos y por su útil comentario mostrándonos que pasó un tiempo agradable con nosotros y que quedó satisfecho con nuestros servicios. Esperamos poder darle la bienvenida nuevamente durante su próximo viaje a Munich y gracias por su recomendación.

8/10 Bueno

José Luis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es muy acogedor el lugar! Además de céntrico
Se hospedó 2 noches en septiembre de 2023
Respuesta de Carola Bumann, PR/Marketing, el 22 sept. 2023
Gracias por sus comentarios positivos que nos demuestran que pasó un tiempo agradable con nosotros y que quedó satisfecho con nuestros servicios. Esperamos poder darle la bienvenida nuevamente durante su próximo viaje a Munich y gracias por su recomendación.

10/10 Excelente

Fco. Javier

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien. Aunque el desayuno no era muy variado
Se hospedó 4 noches en septiembre de 2023
Respuesta de Carola Bumann, PR/Marketing, el 7 sept. 2023
¡Gracias por tu excelente reseña! Realmente lo apreciamos y nos complace que haya quedado satisfecho con nuestro servicio y haya pasado un rato agradable en nuestra casa. Lamentamos que nuestro desayuno buffet no cumpliera con sus expectativas. Comuníquese con nuestro personal de servicio en cualquier momento si tiene una solicitud especial. Nos gustaría agradecerle mucho por su recomendación y esperamos darle la bienvenida nuevamente.

10/10 Excelente

Maria Rosa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dias fantásticos en Müchen
Único comentario que puede beneficiar, es q tv no esta canal internacional nada de español, ni tampoco ningún empleado que sea interlocutor en español. Todo en ingles, que tenemos que hacer valer que hay mucha gente de habla hispana.
Se hospedó 4 noches en agosto de 2023
Respuesta de Carola Bumann, PR/Marketing, el 7 sept. 2023
¡Gracias por tu excelente reseña! Realmente apreciamos esto y nos complace que haya quedado satisfecho con nuestro servicio y haya pasado un tiempo agradable en nuestra casa. De hecho, hay una colega que habla español, pero lamentablemente aparentemente no estuvo de servicio durante su estadía. Nos gustaría agradecerle mucho por su recomendación y esperamos darle la bienvenida nuevamente.

10/10 Excelente

ALVARO

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, and reasonably priced. Really good option for a classic German hotel experience for your next visit to Munich.
Se hospedó 3 noches en mayo de 2023
Respuesta de Carola Bumann, PR/Marketing, el 15 jun. 2023
Thank you for your excellent feedback and your appreciating comment showing us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

10/10 Excelente

Claudia

Se hospedó 1 noche en marzo de 2023
Respuesta de Carola Bumann, PR/Marketing, el 4 abr. 2023
Thank you very much for giving us full points! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Jorge

Se hospedó 1 noche en febrero de 2023
Respuesta de Carola Bumann, PR/Marketing, el 21 feb. 2023
Thank you for your excellent feedback that shows us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

10/10 Excelente

Francisco

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien
Se hospedó 1 noche en febrero de 2023
Respuesta de Carola Bumann, PR/Marketing, el 7 feb. 2023
Thank you very much for staying with us again and for giving us full points! We appreciate this showing us that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Bueno

Francisco

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La conexión a internet muy lenta
Se hospedó 3 noches en enero de 2023
Respuesta de Carola Bumann, PR/Marketing, el 6 feb. 2023
Thank you for your excellent feedback that shows us that you spent a pleasant time with us and have been satisfied with our services. Regarding the speed of the WIFI we regret that it was not as fast and stable as you could expect. Of course, there might be as well problems from outside that we may not influence. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

8/10 Bueno

Zoila Jazmin

4/10 Malo

Maria del Rosario

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Me gustó mucho la ubicación y el hotel se ve impresionante, pero mi habitación decepcionante, no había espacio para entrar a la cama, obstruyendo el acceso con un mueble de minibar y una construcción rigida de asiento y mesa que inutilizan el espacio. La cama muy incomoda, definitivamente nada cerca de 4 estrellas.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Carola Bumann, PR/Marketing, el 12 oct. 2022
Thank you for your feedback on your stay in our hotel. We regret very much that you have not been satisfied with the provided room. As we have varoius differently styled rooms we are sure that we would have found an alternative to make your stay more comfortable. Please do not hesitate to contact the reception staff in case you are not satisfied. We will do our very best to improve the situation. We hope very much that we may welcome you again to convince you of our services then.

10/10 Excelente

Judith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación. A 20 minutos andando al centro, al lado de la estación central y hay una parada de bus a 2 minutos que va directamente al aeropuerto. Habitación muy grande y buen desayuno. Check-in super rápido. Muy recomendable!
Se hospedó 3 noches en agosto de 2022
Respuesta de Carola Bumann, PR/Marketing, el 7 sept. 2022
Muchas gracias por sus comentarios positivos y el amable comentario. Nos complace leer que ha quedado satisfecho con nuestros servicios y esperamos que haya pasado un rato agradable con nosotros.

10/10 Excelente

Lizett

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo
Se hospedó 1 noche en agosto de 2022
Respuesta de Carola Bumann, PR/Marketing, el 16 ago. 2022
Muchas gracias por sus comentarios positivos. Nos complace leer que ha quedado satisfecho con nuestros servicios y esperamos que haya pasado un rato agradable con nosotros.

8/10 Bueno

Hugo

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Hotel de abolengo y muy practico
Ubicado enfrente de la estación de trenes, muy buen desayuno, hotel antiguo pero con abolengo y muy bien restaurado. El personal del hotel muy correcto y el desayuno muy completo. Cerca de todo lo que necesitábamos. Supero nuestras expectativa
Se hospedó 4 noches en julio de 2022
Respuesta de Linda Michalec/Reservations, el 21 jul. 2022
Muchas gracias por sus comentarios positivos. Nos complace leer que ha quedado satisfecho con nuestros servicios y esperamos que haya pasado un rato agradable con nosotros.Christiane Rahlfs/Reservations

10/10 Excelente

Francisco Javier Reveles

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien. Personal muy atento
Se hospedó 1 noche en junio de 2022
Respuesta de Carola Bumann, PR/Marketing, el 22 jun. 2022
Thank you for your excellent feedback that shows us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

10/10 Excelente

Alejandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en abril de 2022
Respuesta de Carola Bumann, PR/Marketing, el 28 abr. 2022
Thank you for your excellent feedback that shows us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

8/10 Bueno

maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good hotel, needs to rethink the room layout.
Very big room however poorly organized, could be much more inviting.
Se hospedó 2 noches en diciembre de 2021
Respuesta de Carola Bumann, PR/Marketing, el 2 feb. 2022
Thank you for your excellent feedback on your stay in our hotel showing us that you spent a pleasant time with us and have been satisfied with our services. As we have different room styles and concepts we are sure that next time we will find a room that meets more your expectations. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

10/10 Excelente

Luis Miguel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mas céntrico imposible, frente a la Estación Central. Personal muy amable y dispuesto a ayudar. Desayuno estupendo y variado. La habitación limpia y amplia. El único problema de la habitación 127 era que estaba de frente a un compresor de Aire Acondicionado. Los colchones quizás demasiado blandos. En cualquier casó volveremos,RECOMENDABLE.
Se hospedó 3 noches en diciembre de 2021
Respuesta de Carola Bumann, PR/Marketing, el 2 feb. 2022
¡Muchas gracias por darnos todos los puntos! Estamos muy contentos de que haya pasado una estancia agradable en nuestro hotel y que haya quedado satisfecho con nuestros servicios. Esperamos poder darle la bienvenida pronto nuevamente y gracias por su recomendación.

10/10 Excelente

Guillermo

Se hospedó 2 noches en octubre de 2021
Respuesta de Carola Bumann, PR/Marketing, el 4 nov. 2021
Thank you very much for giving us full points! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We hope that we may welcome you soon again and thank you for your recommendation

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
Buena estadia. El desayuno normal, no mucha variedad del buffet pero suficiente. Buena atención en la recepción
Se hospedó 2 noches en junio de 2021
Respuesta de Carola Bumann, PR / Marketing, el 28 jun. 2021
Muchas gracias por la clasificación excelente de su estancia en nuestro hotel y por cinco estrellas. Apreciamos eso y nos alegramos de que haya disfrutado su estadía en nuestro hotel. Esperamos verlos nuevamente en su próxima estadía en Munich.

8/10 Bueno

Pam

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked location to Mitte and train station. Nice large room by European standards. Only drawback was the pillows. Pretty flat and soft.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

AMI

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
鉄道駅の目の前に加えて、トラム乗り場や空港アクセスバス乗り場にも近く、どこに行くにもとても便利だった。また、隣の建物にドラッグストアがあり、少し歩けばスーパーも充実しており、必要物品の調達がすぐにできたのもとても良かった。あと、受付の男性スタッフがとても感じが良く、また泊まりたいと思えるホテルだった。
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Hideyuki

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
駅の北側、道を一本渡るだけの便利な宿です。宿自体に不満は全く無いですが、夜のチェックインのときは中央駅周りに浮浪者とかがいるので、少し不安でした。
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Vincent

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 3 may. 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Karla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My second time in Munich and my second time at this hotel. I will stay here every time I visit Munich. It is conveniently located right across the street from the train station and walkable to everything you want to see. The hotel is clean and it has the best breakfast service and food. I highly recommend this hotel!
Se hospedó 2 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 2 may. 2024
Thank you very much for your excellent feedback and for your appreciating and kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Colin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff extremely efficient and friendly. Facilities in hotel were excellent - breakfast great
Se hospedó 2 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 2 may. 2024
Thank you for staying with us again. It is always a great pleasure for us to welcome you and to read your appreciating comment. It is a motivation for the whole team who is always giving its best to ensure that our guests will have a pleasant stay. Looking forward to welcoming you soon in Munich.

10/10 Excelente

Kari

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel in perfectly situated in Hauptbahnhof and easy walking to old town and other places.
Se hospedó 7 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 2 may. 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Rodolfo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great breakfast options. Friendly service and the staff mostly all speak English. The room was small but comfortable and clean. The only thing is that it is across the Central station which is convenient for traveling purposes but it also means lots of traffic and some buzz...
Se hospedó 7 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 2 may. 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was exceptionally clean and its location in proximity to travel, dining, and shopping was excellent. One thing our group noticed was that the showers were not able to keep a consistent temperature for the 6 nights we stayed there - otherwise a great experience all around.
Se hospedó 6 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 2 may. 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We will take care of the problems you mentioned and ask you to accept our apologies for this inconvenience. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Renato

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is just across the main station with the front desk providing you details on where to eat and how to head to your destination thru public transport.
Se hospedó 3 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 2 may. 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Donald

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An excellent hotel in the centre of Munich. The hotel is very comfortable and the staff are truly wonderful.
Se hospedó 7 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 2 may. 2024
Thank you for your excellent review and your kind words. We appreciate this very much and are looking forward to your next stay in our hotel.

10/10 Excelente

Colin

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent accommodation, staff and facilities. Made very welcome.
Se hospedó 3 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing , el 2 may. 2024
Thank you for staying with us again. It is always a great pleasure for us to welcome you and to read your appreciating comment. It is a motivation for the whole team who is always giving its best to ensure that our guests will have a pleasant stay. Looking forward to welcoming you soon in Munich.

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location.
Se hospedó 1 noche en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 24 abr. 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Bueno

Ahmed

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient location and staff are friendly. I arrived early and They allowed me to check in early. Good breakfast
Se hospedó 4 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 24 abr. 2024
Thank you very much for your positive feedback and your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 16 abr. 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First time I stayed at this hotel and wish I had found it earlier. It is now my favourite hotel when I book my next trip to Munich...!!
Se hospedó 2 noches en abril de 2024
Respuesta de Carola Bumann, PR/Marketing, el 12 abr. 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Lorna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had urgently walked in with a need to get information to book! I had toleave hotel Italia because I did not like! My stay with Eden WOLFF HOTEL was fantastic! Staff extra courteous and special mention to Marian B , Hannah , Anna and another clerk on Sunday with white hair and others who I did not mention! Clerk who checked me in on Saturday 30 th of March at 8 am told me that I can go to the room early to check in so convenient! CAFE had good breakfast and had hard working worker I think Carlos and the housekeeper was very helpful too! Hotel had a glass elevator ! Staircase very impressive with many paintings and the lobby had a painted ceiling! Central station right across street and easy access for my Radius tours 3 minutes walk to go do my Salzburg Austria day tour! City sightseeing red bus was close few minutes walk! My airport bus stopped in the same street as this hotel! I was so enlightened I chose this hotel! My room was clean , windows can open ! I had a safe stay here! Room was quiet and door closes softly! The comforter was warm on my chilly night! Towels were good and the accessories like lotions and shampoo were pleasant aromas! very Overall real convenient stay! The hotel front desk clerks were very diligent! Lovely staff! I have to tell my friends and family in case they visit Munich choose this EDEN WOLFF HOTEL!
Se hospedó 1 noche en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 4 abr. 2024
Thank you very much for giving us full points and for your very kind and detailed comment. We thank you especially for your appreciation of our work which is a great motivation for our team. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We hope very much that we may welcome you again during another trip to Munich and thank you for your recommendation.

10/10 Excelente

Patrick, Westmont

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 24 abr. 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Bueno

DAVID LAZARO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Girl in the reception (don’t know her name) was really welcoming and nice, breakfast was very good and the room was cleaned. Don’t really have anything bad to say about my stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 4 abr. 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

2/10 Terrible

SIVAGNANAM

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Not value for the money I paid
Se hospedó 3 noches en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 4 abr. 2024
We are very sorry that you have not been satisfied with our services and that the hotel/the accomodation did not meet your expectations although we provided you a free up-grade. The unexpected fee that you mentioned refers to the charge for the breakfast, we suppose. As you did not have booked this service there was a surcharge. Our reception staff re-checked your booking and informed you that breakfast was not incuded in the booking we received. We regret this very much, but actually it was not our fault as the reservation files show. We are very sorry that you left our hotel with a negative impression and hope that there will be an opportunity to convince you of our services.

8/10 Bueno

steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was spacious, updated and clean. It's conveniently located right outside the train station, but good windows meant the room was quiet. The bed and pillows were very comfortable. The big fault was with the shower water temperature fluctuating from great to scalding hot (i had a red burn on my chest), also there is no door on the shower so water is easily sprayed onto the floor, and the pathetic hair dryer that overheated too easily. Otherwise we enjoyed our stay and would stay again.
Se hospedó 4 noches en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 4 abr. 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are sorry for the unstable temperatures of the water in the shower and kindly ask you to accept our apologies for this failure. As we have been informed you contacted our reception staff regarding the problem and they could fix it.We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Bueno

Timothy, Telford

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a good hotel. The location is absolutely superb for immediate access to Munich Hbf (main station), S Bahn and U Bahn. There are also trams passing the hotel and a taxi rank adjacent on Pfefferstraße. It’s simple to get from and to the airport. It’s a pleasant walk into the Old Town or you can jump on the S-Bahn and save your legs the 20 minutes walk. The rooms are fine. Possibly a little dated but ours was spacious and cleaned properly every day. Munich is a safe and conservative city and the hotel, despite being opposite the station, is in a safe and pleasant area. I’ll definitely stay at the Eden Hotel Wolff the next time I visit Munich.
Se hospedó 6 noches en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 4 abr. 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Shaun

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good service
Se hospedó 2 noches en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 21 mar. 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was awesome. The staff was friendly, the room was comfortable, and the breakfast was awesome!
Se hospedó 7 noches en diciembre de 2023
Respuesta de Carola Bumann, PR/Marketing, el 21 mar. 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Dwight

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like to stay next to the main train station when I travel abroad because it’s convenient and you don’t have to haul your bags or take a taxi to get to your hotel. But train station hotels can have the problem of noise, bad environment and iffy quality. Not the Eden Hotel Wolff. It’s quiet, nice staff and rooms, and a really nice breakfast restaurant and buffet. You are near all the big sights, and all the city’s transport options are right there. What could be better?
Se hospedó 3 noches en marzo de 2024
Respuesta de Carola Bumann, el 21 mar. 2024
Thank you very much for giving us full points and for your very kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Junxin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great stay
Se hospedó 5 noches en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 15 mar. 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excelente

Maria

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice rooms and so close to the train station. very easy to get to the rest of the city
Se hospedó 2 noches en marzo de 2024
Respuesta de Carola Bumann, PR/Marketing, el 14 mar. 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.