Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 609 de 972 opiniones" "
10 - Excelente
609
Puntuación de 8, es decir, Bueno. Basada en 227 de 972 opiniones" "
8 - Bueno
227
Puntuación de 6, es decir, Aceptable. Basada en 77 de 972 opiniones" "
6 - Aceptable
77
Puntuación de 4, es decir, Malo. Basada en 38 de 972 opiniones" "
4 - Malo
38
Puntuación de 2, es decir, Terrible. Basada en 21 de 972 opiniones" "
2 - Terrible
21
9.4/10
Limpieza
9.2/10
Servicio y personal
9.2/10
Servicios
8.8/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
GIUSEPPE, MEXICO
Viaje en pareja
3 dic. 2023
Le gustó: Condiciones de la propiedad
Tu mejor opción para conocer y caminar la Ciudad, sin duda. Cuartos de buen tamaño, amenidades de calidad, ropa de cama premium, ubicación perfecta…
GIUSEPPE
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 5 dic. 2023
Dear Giuseppe, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on expedia.com. I will make sure that our entire team will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
8/10 Bueno
ANTONIO
1 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
ANTONIO
Se hospedó 2 noches en julio de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 3 ago. 2023
Dear Valued Guest, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. We are delighted to learn that your visit was an enjoyable one and that you were able to experience the services Kempinski is renowned for. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay if you don't feel comfortable. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
8/10 Bueno
javier
Viaje familiar
11 feb. 2023
Le gustó: Limpieza y condiciones de la propiedad
Mal servicio en recepción para check in. Lento y poco amable.
javier
Se hospedó 2 noches en febrero de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 13 feb. 2023
Dear Valued Guest, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on Expedia. I deeply regret to learn that you did not enjoy your time with us to the fullest and left a little bit disappointed. Please accept my personal apologies for the service you experienced during the check in procedure and thank you very much for the straightforward feedback which will help us to improve our service every day. Rest assured that this experience you made is not the hospitality and service we are renowned for and our team works hard for every day. I have forwarded your feedback to the responsible manager who will follow up within his team. We all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer, Director of Quality
10/10 Excelente
Zoad Faride
Viaje en grupo
12 ago. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Súper ubicación, atención, comida
Zoad Faride
Se hospedó 4 noches en agosto de 2022
Respuesta de Antwort vom Hotelmanagement, el 19 ago. 2022
Dear Zoad Faride, thank you so much for taking the time sharing your wonderful feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on Expedia. We are thrilled to learn that your visit was an enjoyable one and that you were able to experience the services Kempinski is renowned for. Rest assured that your amazing rating will be shared with our entire team accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Carolin Scheler, Assistant to Area General Manager
10/10 Excelente
SYLVIA, STA FE
9 jul. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
SYLVIA
Se hospedó 3 noches en junio de 2022
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 2 nov. 2022
Dear Valued Guest, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on expedia.com. We are delighted to learn that your visit was an enjoyable one and that you were able to experience the services Kempinski is renowned for. Rest assured that your great rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
10/10 Excelente
Marybell
Viaje familiar
2 jul. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy céntrico
Marybell
Se hospedó 1 noche en junio de 2022
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 4 jul. 2022
Dear Valued Guest, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. We are delighted to learn that your visit was an enjoyable one and that you were able to experience the services Kempinski is renowned for. Rest assured that your great rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
8/10 Bueno
David
Viaje familiar con niños
30 dic. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bueno
David
Se hospedó 3 noches en diciembre de 2021
Respuesta de Holger Schroth, el 30 dic. 2021
Good Morning David,
thank you very much for sharing your feedback regarding your recent stay at the Hotel Vier Jahreszeiten Kempinski Munich with us.
We are delighted to read that you enjoyed your time with us and were offered the service Kempinski is renowned for. We wish you a healthy start into 2022 and hope to welcome you again shortly. Kind regards,Holger SchrothManaging Director
8/10 Bueno
Cliente verificado
Viaje de negocios
12 nov. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en noviembre de 2021
Respuesta de Holger Schroth - Managing Director, el 15 nov. 2021
Sehr verehrter Gast,
vielen Dank, dass Sie sich die Zeit genommen haben uns Ihre gewonnenen Eindrücke hinsichtlich Ihres kürzlichen Aufenthaltes im Hotel Vier Jahreszeiten Kempinski München auf Hotels.com zukommen zu lassen.
Es freut uns zu erfahren, dass der Besuch Ihren Erwartungen entsprochen hat und Sie eine angenehme Zeit im Hotel verlebt haben.
Bis zu einem hoffentlich baldigen Wiedersehen in der Maximilianstraße verbleiben wir mit den besten Grüßen,
Holger Schroth
Managing Director
8/10 Bueno
Cliente verificado
Viaje de negocios
24 sept. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aparcamiento carísimo
Aparcamiento extremadamente caro 40€ por día,bastante incomodo para coche grande,poca luz y sin reforma
Cliente verificado
Se hospedó 3 noches en septiembre de 2021
Respuesta de Holger Schroth - Managing Director, el 26 sept. 2021
Dear Valued Guest,
thank you very much for taking the time to share your impressions, which you gained during your recent stay at Hotel Vier Jahreszeiten Kempinski Munich, with us via Hotels.com.
We are delighted to learn that your stay was overall an enjoyable one and that you experienced the services Kempinski is renowned for.
Furthermore we would like to thank you for raising your contructive feedback concerning our garage and the charges. We do offer valet service for our valuable guests and it would have been our pleasure to provide you with this service - so therefore do not hesitate to handover your car to our experienced drivers.
Looking forward welcoming you back again in the hopefully not too distant future,
Holger Schroth
Managing Director
10/10 Excelente
Alfonso, Madrid
Viaje en pareja
22 ene. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel extraordinario situación excelente .
Muy buena ubicación personal muy atento
Alfonso
Se hospedó 1 noche en enero de 2020
Respuesta de Holger Schroth - Managing Director, el 22 ene. 2020
Dear Alfonso,
thank you very much for sharing your highly appreciated rating and kind words with us on Expedia.
We are delighted to hear, that your recent visit was an enjoyable one and that you encountered the services Kempinski is renowned and famous for.
Once again, thank you for your time and we look forward to welcoming you back in the hopefully not too distant future.
Yours sincerely,
Holger Schroth
Managing Director
10/10 Excelente
Cliente verificado
2 ene. 2020
Cliente verificado
Se hospedó 5 noches en diciembre de 2019
Respuesta de Holger Schroth, el 3 ene. 2020
Dear Rachel, thank you very much for sharing your highly appreciated feedback with us on Hotels.com. We are delighted to hear, that your recent stay was an enjoyable one and that you have encountered the services Kempinski is renowned and famous for. Once again, thank you for your time and we look forward to welcoming you back in the hopefully not too distant future again. Yours sincerely, Holger Schroth Managing Director
8/10 Bueno
Enrique
21 jun. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enrique
Se hospedó 1 noche en junio de 2019
Respuesta de Holger Schroth - Managing Director, el 24 jun. 2019
Dear Enrique,
thank you for taking the time to share your feedback with us on Expedia.
We were delighted to hear that your recent stay was an enjoyable one and that you were able to experience the services Kempinski is renowned for.
We look forward to welcoming you back in the hopefully not too distant future.
With best regards from Munich,
Holger Schroth
Managing Director
10/10 Excelente
Cliente verificado
Viaje de negocios
11 abr. 2019
Le gustó: Limpieza
Muy buen hotel, excelentes habitaciones comida y servicio, gran ubicacion.
Cliente verificado
Se hospedó 3 noches en abril de 2019
Respuesta de Holger Schroth, el 12 abr. 2019
Dear guest,
Thank you so much for your amazing rating – we are all delighted that you enjoyed your visit so much.
Wishing you a great day ahead and it would be our great pleasure to welcome you back soon to our property.
Remaining with best regards from Munich,
Holger Schroth
Managing Director
6/10 Aceptable
Patricia
15 feb. 2019
Le gustó: Limpieza y condiciones de la propiedad
El hotel a pesar de estar semi remodelado el servicio del personal bastante lento y no tan acomedido
Patricia
Se hospedó 2 noches en febrero de 2019
Respuesta de Holger Schroth - Managing Director, el 16 feb. 2019
Dear Patricia,
Thank you for taking the time to share your valuable feedback with us on Expedia.
We were delighted to hear that your recent stay was an enjoyable one and that you were able to experience the services Kempinski is renowned for.
Once again, thank you for your time and we look forward to welcoming you back in the hopefully not too distant future.
Yours sincerely,
Holger Schroth
Managing Director
10/10 Excelente
Cliente verificado
7 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en octubre de 2018
Respuesta de Holger Schroth - Managing Director, el 8 oct. 2018
Dear Valued Guest,
Thank you for taking the time to share your great rating with us. We were delighted to hear that your recent stay was an enjoyable one and that you were able to experience the services Kempinski is renowned for.
We look forward to welcoming you back in the hopefully not too distant future.
Yours sincerely,
Holger Schroth
Managing Director
8/10 Bueno
Felipe
24 sept. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Felipe
Se hospedó 1 noche en septiembre de 2018
Respuesta de Holger Schroth - Managing Director, el 25 sept. 2018
Dear Felipe,
thank you very much for sharing your highly appreciated rating with us during your stay and after your departure.
We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Munich.
We look forward to welcoming you back to the Hotel Vier Jahreszeiten soon.
Yours sincerely,
Holger Schroth
Managing Director
10/10 Excelente
Cliente verificado
8 ene. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelentes instalaciones
Excelente trato
Excelente ubicación
Limpieza y muy servicial
Cliente verificado
Se hospedó 5 noches en enero de 2018
Respuesta de Monika Tritz, Regional Director of Operations, el 9 ene. 2018
Dear Guest, Thank you so much for your very kind words – we are all delighted that you enjoyed your visit so much. We hope to be able to welcome you back very soon. Warmest regards from Munich, Monika Tritz, Regional Director of Operations - Europe
10/10 Excelente
Cliente verificado
8 ene. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel es sensacional y tiene una perfecta ubicación.
El servicio es extraordinario y las instalaciones de primera
Cliente verificado
Se hospedó 5 noches en enero de 2018
Respuesta de Monika Tritz, Regional Director of Operations, el 9 ene. 2018
Dear Guest, Thank you so much for sharing your wonderful feedback regarding your last in our hotel. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future to Munich. With best regards from Munich, Monika Tritz, Regional Director of Operations - Europe
10/10 Excelente
Cliente verificado
6 dic. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Centrico, impecable, trato excente
Profesional y amabilidad en explicaciones y cambios probablea
Cliente verificado
Se hospedó 2 noches en noviembre de 2017
Respuesta de Monika Tritz, Regional Director of Operations, el 7 dic. 2017
Dear Guest,Thank you so much for your recent stay. What a pleasure to read that you enjoyed your stay in Munich. Thank you very much for taking the time to share your highly appreciated feedback with us. We hope to welcome you back soon to Munich. With warmest regards, Monika Tritz, Regional Director of Operations - Europe
10/10 Excelente
Luis F.
4 dic. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel excelente
Excelente hotel
Muy recomendable
Excelente atención, limpieza, comida y comodidades
Luis F.
Se hospedó 3 noches en noviembre de 2017
Dear Louis F, Thank you for sharing your highly appreciated rating! We hope to be able to welcome you back in the not too distant future. Warmest regards, Monika Tritz, Regional Director of Operations - Europe
10/10 Excelente
Gregorio
14 feb. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel
Gregorio
10/10 Excelente
Herikc
21 dic. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Herikc
10/10 Excelente
Mariella, Viña del Mar
14 sept. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La mejor ubicación
El hotel esta muy bien ubicado cerca de todo lo que necesitas conocer. Además está cerca de restaurantes, tiendas, etc
La cordialidad de sus trabajadores buenísima. Un. Siete!
Mariella
10/10 Excelente
manuel
16 nov. 2013
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE OPCION
EXCELENTE,centrico,amables,comodo,lujoso.
manuel
8/10 Bueno
Cliente verificado
25 feb. 2012
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
10/10 Excelente
Christine
31 ene. 2024
Christine
Se hospedó 2 noches en enero de 2024
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 2 feb. 2024
Dear Christine, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you so much for sharing your fabulous rating here on expedia.com. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
Glenn
30 ene. 2024
Glenn
Se hospedó 7 noches en enero de 2024
Respuesta de Guest Relations , el 22 mar. 2024
Dear Glenn, Warm greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you so much for sharing your fabulous rating here on expedia.com. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten.I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, Your Management Team
4/10 Malo
Jorge Afif
Viaje familiar
17 ene. 2024
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Jorge Afif
Se hospedó 2 noches en enero de 2024
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 18 ene. 2024
Dear Jorge Afif, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
6/10 Aceptable
Juanita
5 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice but extremely crowded bar areas
We absolutely love the hotel! The only down side was that so do many other people apparently. The lobby bar was always crowded as well as the hotel bar. Whenever we asked if there was seating, they said we needed to reserve a spot. But there were conflicting answers whenever we tried to request a spot. Others however seemed to come and sit right down without waitstaff assigning spots. Disappointed in the handling of seating. I felt that hotel guests should be given priority.
Juanita
Se hospedó 3 noches en diciembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 10 ene. 2024
Dear Juanita, thank you for taking the time to share your valuable and also constructive feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. Unfortunately we were not able to satisfy you to the fullest. Please accept our sincere apologies for the experienced struggle to be seated in our lobby. This is certainly not the service and procedure you can expect and for which we are famous for. Kindly always feel free to express your concerns to a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
8/10 Bueno
Fadi
Viaje familiar
2 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fadi
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 3 ene. 2024
Dear Valued Guest, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. We are delighted to learn that your visit was an enjoyable one and that you were able to experience the services Kempinski is renowned for. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
6/10 Aceptable
Julian
1 ene. 2024
Le gustó: Limpieza y condiciones de la propiedad
Julian
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 3 ene. 2024
Dear Valued Guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for sharing your impressions with us on expedia.com. We deeply regret to learn that our services did not live up to your expectations. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. We hope once your travel plans will bring you back to Munich, we will be able to welcome you again and provide the service you can expect from a Kempinski Hotel. Until then, we remain with warm regards from Munich, Your Management Team
10/10 Excelente
Michael
28 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very well kept up property excellent central location and very helpful staff
Michael
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 28 dic. 2023
Dear Michael, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating and the nice comments here on expedia.com. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards and we wish you a good start into the new year, your Management Team
10/10 Excelente
Kathleen, Midlothian
Viaje en grupo, Viaje familiar
20 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel and staff. Beautifully decorated for Christmas. Conveniently located so you can walk everywhere and get to the train.
Kathleen
Se hospedó 7 noches en diciembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 27 dic. 2023
Dear Kathleen, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating here on expedia.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team and we wish you a good start into the new year
10/10 Excelente
Kathleen, Midlothian
20 dic. 2023
Kathleen
Se hospedó 6 noches en diciembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 10 ene. 2024
Dear Kathleen, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating and the nice comments here on expedia.com. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
Andrey
7 dic. 2023
Andrey
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 11 dic. 2023
Dear Andrey, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating here on expedia.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
BEATRIZ
Viaje familiar
19 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome!!!!
This is a wonderful hotel. Alex the manager is a very kind and professional person.
I love the staff and the hotel location and amenities
My favorite !
BEATRIZ
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 20 nov. 2023
Dear Beatriz, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team and Alex will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
Oleg
Viaje familiar
17 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was incredible from early check in to check out. Staff was friendly and accommodating. Breakfast buffet was top notch. Prime location! A must when staying in Munich.
Oleg
Se hospedó 3 noches en noviembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 20 nov. 2023
Dear Oleg, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
2/10 Terrible
?
14 nov. 2023
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
?
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 15 nov. 2023
Dear Valued Guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for your rating for us on expedia.com. Unfortunately we do not understand the reason for the low rating. Kindly get back to our Director of Quality Mr. Sebastian Gerstenlauer (sebastian.gerstenlauer@kempinski.com). We hope once your travel plans will bring you back to Munich, we will be able to welcome you at the Hotel Vier Jahreszeiten Kempinski Munich. Until then, we remain with warm regards from Munich, Your Management Team
10/10 Excelente
Erik
13 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Erik
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Vier Jahreszeiten Kempinski München, el 13 nov. 2023
Sehr geehrter Gast,herzliche Grüße vom Hotel Vier Jahreszeiten Kempinski München. Vielen Dank für Ihre wertvolle Zeit, welche Sie sich genommen haben um Ihr wundervolles Feedback auf Expedia zu teilen. Es freut uns sehr, dass Sie Ihren Aufenthalt genießen konnten und mit Freude zurück blicken. Ihre Rückmeldung wird mit dem gesamten Team geteilt und wird ebenso sehr wertgeschätzt.Wir freuen uns, Sie hoffentlich bald wieder begrüßen zu dürfen und verbleiben mit den besten Grüßen,Ihr Management Team
10/10 Excelente
Tara
5 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tara
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 6 nov. 2023
Dear Tara, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
Jürgen
29 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jürgen
Se hospedó 3 noches en octubre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 6 nov. 2023
Dear Jürgen, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
6/10 Aceptable
Eliane
Viaje de negocios
27 oct. 2023
Eliane
Se hospedó 5 noches en octubre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 6 nov. 2023
Dear Eliane, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
6/10 Aceptable
KUNIHIKO
Viaje familiar
23 oct. 2023
Le gustó: Servicio y personal
Nicht nur im Korridor sondern auch im Zimmer werden die Wände mit den Replikaten der berühmten Kunstwerken der alten Meister, die fast so groß wie die Originalen sind, geschmückt.
Das ist einzigartige Einrichtung. Mit diesen Einrichtung können die Gäste echt Münchener Luft erleben.
KUNIHIKO
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Vier Jahreszeiten Kempinski München, el 24 oct. 2023
Sehr geehrter Gast KUNIHIKO,herzliche Grüße aus dem Hotel Vier Jahreszeiten Kempinski München.Vielen Dank für die Zeit, welche Sie sich extra genommen haben um Ihre Erfahrung mit uns und auf Expedia zu teilen. Es ist eine sehr schöne Rückmeldung, die uns wirklich freut und wir zu schätzen wissen.Wir hoffen, Sie bald wieder in unsrem Haus begrüßen zu dürfen und verbleiben mit den besten Grüßen aus der Maximilianstrasse.Ihr Management Team
10/10 Excelente
bernd
16 oct. 2023
bernd
Se hospedó 1 noche en octubre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 17 oct. 2023
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre gewonnenen Eindrücke hinsichtlich Ihres Aufenthaltes im Hotel Vier Jahreszeiten Kempinski München zukommen zu lassen. Es freut uns sehr zu erfahren, dass der Besuch Ihren Erwartungen entsprochen hat und Sie eine sehr angenehme Zeit im Hotel verlebt haben. Bis zu einem hoffentlich baldigen Wiedersehen in der Maximilianstraße verbleiben wir mit den besten Grüßen, Sebastian Gerstenlauer, Director of Quality
10/10 Excelente
Michael
30 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Michael
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 2 oct. 2023
Dear Michael, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
Sourena
27 sept. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Sourena
Se hospedó 4 noches en septiembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 6 nov. 2023
Dear Sourena, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your wedding anniversary at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
Helene
26 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Background for a Special Celebration
A beautiful quiet room to celebrate our 50 wedding anniversary.
The special greeting sent to us was creative and delicious!
Thank you.
Helene
Se hospedó 6 noches en septiembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 27 sept. 2023
Dear Helene, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your wedding anniversary at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
Jana
21 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The best
Jana
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 23 sept. 2023
Dear Jana, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and you are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
david
21 sept. 2023
Le gustó: Limpieza y servicios
As nice as you would expect for the price
david
Se hospedó 4 noches en septiembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 23 sept. 2023
Dear David, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating and your nice comment will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excelente
Marie
13 sept. 2023
Marie
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sebastian Gerstenlauer, Director of Quality, el 15 sept. 2023
Dear Marie, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and you are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team