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Opiniones de Schwan Locke

Schwan Locke
Landwehrstraße 75, Munich, BY

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 253 de 359 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 75 de 359 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 359 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 359 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 359 opiniones" "

9.4/10

Limpieza

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Patricio Lorenzo

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Buen opción
Se hospedó 4 noches en marzo de 2024
Respuesta de Demetrios, el 10 abr. 2024
Dear Patricio,Thank you for submitting a rating and leaving your kind comment! We know it can be tedious so we greatly appreciate every review!We are truly happy you had a positive experience during your stay, and would love to hear if you have any suggestions on what we could do better!Looking forward to seeing you soon again, best wishes till then, Demetrios and the Schwan Locke Team

8/10 Bueno

Joaquin

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Buena estancia de tres dias
Nos recomendaron reservar este hotel de ultima hora porque Booking sin mayor explicación nos canceló el que teníamos con anticipación y resulto muy bien. Las habitaciones son amplias, confortables y muy bien equipadas y ubicado cerca de la estación de trenes, a unos pasos del metro y no lejos de Marienplatz. Sin embargo a 3 aspectos a mejorar. 1) A pesar de que el check-in es tarde, nos hicieron esperar de más para darnos una de las dos habitaciones. 2) La ducha sin cancel es un problema porque después de bañarte tienes que ponerte a secar el baño para poder usarlo. 3) El café que ponen en las habitaciones es horrible.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Anastasiia, el 7 ene. 2024
Dear Joaquin,Thank you for choosing our hotel at the last minute, and for taking the time to share your feedback. We are pleased to hear that you found our rooms spacious, comfortable, and well-equipped, and our location convenient. However, we are sorry to learn about the challenges you encountered during your stay.Regarding your points:While check-in officially starts at 16:00, we made an exception and accommodated you in one of the two rooms as early as 15:00, free of charge, to enhance your experience. The second room was checked in at 16:26 - 26 minutes later than the check in time starts. We appreciate your feedback about the shower setup, and we will explore options to address this concern for a more comfortable experience.We apologize if the coffee provided in the rooms did not meet your expectations. Our filter coffee is of high quality and is sourced organically.Your insights are valuable to us, and we will use them to improve our services. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Best regards,

10/10 Excelente

Linshan

Se hospedó 5 noches en noviembre de 2023
Respuesta de Schwan Locke Team, el 19 nov. 2023
Hey Linshan,thanks for leaving us such cool rates. See you next time :) Best wishes, Tania & Schwan Team.

10/10 Excelente

Freddy Arnoldo

Le gustó: Limpieza y condiciones de la propiedad
Limpio y bien ubicado
Se hospedó 7 noches en septiembre de 2023
Respuesta de Tania & Schwan Team, el 4 oct. 2023
Hi Freddy,thank you for your feedback! I am happy to know that you liked our location and cleanliness and we are looking forward to seeing you again in the nearest future. Take care! Tania & Schwan Team :)

10/10 Excelente

Raquel

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Perfecta opción para pasar unos días en Munich
Se hospedó 3 noches en septiembre de 2023
Respuesta de Anastasiia, el 19 sept. 2023
Thank you! Come back soon!

4/10 Malo

José Andrés

Le gustó: Comodidad de las habitaciones
TODO MENTIRA
Han incumplido totalmente las condiciones del alojamiento. Ni un solo día han limpiado, ni cambiado las toallas, ni las sábanas. 13 días con la más absoluta falta de higiene. Respecto de los horarios del coffe shop no anuncian en la web las veces que está cerrado o que el sábado y domingo el desayuno es a partir de las 11. Tengo intención de denunciarlo ante las autoridades de Munich y de Baviera.
Se hospedó 12 noches en agosto de 2023
Respuesta de Anastasiia, el 19 sept. 2023
Dear Hose,thank you for your feedback.As an appart hotel, we provide cleaning service 1 time per week, the exect day must be scheduled at reception. We provide our guest with this information upon check in. And you can contact us 24/7 concerning any issues. Despite that we exchange towels eevery day on request. You just need to communicate it with us. Concerning coffee shop - the breakfast is served from 7:30 AM until 10 AM. Kindest Regards,

8/10 Bueno

juan, estado de mexico

Le gustó: Limpieza y condiciones de la propiedad
No es un hotel es un departamento no hace limpieza del Cuarto y el baño era para discapacitados muy incomodo se moja todo fuera de eso lo demás bien
Se hospedó 4 noches en julio de 2023
Respuesta de Anastasia, el 14 ago. 2023
Thank you for your feedback! Please note that as apparthotel we have 1 weekly cleaning for the reservations longer than a week. However you can get fresh towels or refillments on request. Concerning the shower, I would recommend ask extra the room with Shower glass doors.Hope, we will see you again on some point in future!Regards,

10/10 Excelente

Cynthia francisca

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 8 noches en noviembre de 2022
Respuesta de Anastasiia, el 1 dic. 2022
Thank u!

6/10 Aceptable

Alton

Le gustó: Limpieza y condiciones de la propiedad
El desayuno es muy limitado y antes de que fuera la hora limite , 10 am, ya no habia comida desde las 9:45.
Se hospedó 2 noches en octubre de 2022
Respuesta de Sebastian y el Schwan Team, el 9 oct. 2022
Hola Alton, que tal?Gracias por tu mansaje, nos ayudas muchissimo. Vamos hablar con el restaurante sobre el desayuno, pedimos desculpas por eso, no es algo recorrente. La proxima vez que vengas invitamos para el desayuno y nos dices si esta mejor, que tal?Hasta pronto.

10/10 Excelente

Pablo R

Le gustó: Limpieza y comodidad de las habitaciones
Muy linda habitación, la decoración hermosa, tenía un pequeño comedor, una cocina super equipada y un balconcito. Había café y te para prepararse. Las instalaciones en general del hotel eran muy buenas y nuevas.
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Jordan

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2022

10/10 Excelente

Carlos

Le gustó: Limpieza y comodidad de las habitaciones
Excelente lugar!!!!
Excelentes instalaciones y limpieza, el personal al pendiente, amable y te ayudan. Muy recomendable
Se hospedó 3 noches en noviembre de 2021

8/10 Bueno

YUTA

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
キッチンの設備も良く、部屋も広かった。店員も良い人。ただ一階の部屋は、他の利用者からも覗ける為、目隠しなとの対策があれば良かったと思う。
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Megan

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The room, although non-smoking, had a distinct smell. The faucet dripped the whole time but we were told that those are in process of being fixed. The temperature in the room was a bit too warm, but that’s a personal preference.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Rodolfo, Imperial Beach

Le gustó: Limpieza y condiciones de la propiedad
the place is safety and very quiet. There is no much for food.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Michael

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice Hotel, mattress a Bit soft, Crew at the reception friendly, but i am Sorry i have to was, but the Rest of the staff was not that friendly - they should learn to say „Hello“ or „good morning“ when they meet a Hotel guest - i mean that can be expected … - loud drunk guests at Night
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Jesse

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Katja

Le gustó: Limpieza, servicios, condiciones de la propiedad
Freundliches Personal, schöne und saubere Zimmer, toller Innenhof.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Ipek

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Interiors are very nice. We like to have a kitchen inside the room very much. And the back garden was a nice suprise. It was very clean and the stuff were very nice. The surroundings wasn't very good but it is in a walking distance to the center and station.
Se hospedó 4 noches en marzo de 2024
Respuesta de Demetrios, el 10 abr. 2024
Dear Ipek,Thank you so much for the detailed review and of course all of your kind words!We are delighted that you enjoyed your stay at our establishment, and that you appreciated some of our favorite elements, such as the functionality of our studios, the green touch and of course cleanliness!We greatly hope to have you stay with us again, and please feel free to reach out regarding the area, the surroundings and any information that could enhance your stay with us!Till next time, Best regards, Demetrios and the Schwan Locke Team!

10/10 Excelente

jane

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Good location near to main station. Easy to walk into the centre of Munich. Only drawback was limited restaurants nearby to eat.
Se hospedó 3 noches en marzo de 2024
Respuesta de Demetrios, el 10 abr. 2024
Dear Jane,We wanted to thank you for taking the time to respond and your wonderful comments regarding our aparthotel!Yes one of our most outstanding features is definitely our location, our guests love it and we are glad you did as well!Looking forward to your next visit, and please next time feel free to ask us here at the reception for recommendations on some great restaurants in the immediate area as well as some other choices in different spots! We love food here, and you should also maybe try our own Bambule Thai Fusion restaurant which we recently re-opened!Till next time, best wishes from Demetrios and the Schwan Locke Team!

10/10 Excelente

Marek

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
All amenities in good condition. A very quiet hotel. Even though it is close to the main train station, it is in a side street and there is not much traffic around. The staff is very helpful and kind.
Se hospedó 9 noches en marzo de 2024
Respuesta de Christina&Schwan Locke Team, el 6 abr. 2024
Hi Marek! We're glad that you enjoyed your stay with us! And it is always nice to here some good words about our team, so we know we are doing it right. Thank you for choosing us, and we hope to welcome you back again soon!

8/10 Bueno

Amanda

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Demetrios, el 10 abr. 2024
Dear Amanda,Thank you so much for your rating and taking the time to submit it!We are glad you had a positive experience during your stay and we look forward to seeing you again!Furthermore as we always strive to grow and excell in everything possible we love receiving feedback regarding things we could do better, so if you have any ideas feel free to reach out!Till next time, best regards, Demetrios and the Schwan Locke Team

10/10 Excelente

stephanie

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Demetrios, el 10 abr. 2024
Dear Stephanie,Thank you so much for taking the time to leave us a review, we are delighted you enjoyed your stay and we look forward to having you over again! Best regards, Demetrios and the Schwan Locke Team

10/10 Excelente

Ayaka

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
ミュンヘン中央駅からも徒歩圏内で、地下鉄の駅からも徒歩5分以内と、とても便利な立地でした。 ランドリーも無料で、ミニキッチン、電子レンジ、冷蔵庫、食洗機もあり、不便なく過ごすことが出来ました。 また利用したいです。 ありがとうございました。
Se hospedó 3 noches en marzo de 2024
Respuesta de Schwan Locke Team, el 14 mar. 2024
Hello Ayaka,Thank you so much for leaving us such lovely feedback. I'm glad to hear that you found the location convenient and it's great to know that you had a comfortable experience and would like to visit us again in the future. Looking forward to seeing you again. Best wishes from Munich, Tania & Schwan Team.

10/10 Excelente

Misato

Le gustó: Limpieza, servicios, condiciones de la propiedad
中央駅から一駅という立地でキッチンも充実していて、シャワーなど水回りも何も不満がありませんでした。 強いて言えば、8日間の滞在で一度も掃除が入りませんでした。そもそも1週間に一度清掃が入るという宿でしたが、3〜4日で掃除してもらえたら本当に完璧な宿になると思います。 そこを踏まえても、またミュンヘンに来たらここに泊まりたいと思える宿です。 ありがとうございました!
Se hospedó 8 noches en febrero de 2024
Respuesta de Schwan Locke Team, el 8 mar. 2024
Dear Misato, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our convenient location, well-equipped kitchen, and the water facilities during your stay. Weekly cleaning is the standard in our aparthotel, but we are always more than happy to provide with fresh towels and all the refills any time, free of charge ;) We are glad to hear that you would choose to stay with us again if you return to Munich. We appreciate your understanding and look forward to welcoming you back in the future. Please, don't hesitate to contact us directly if there's anything we can do for you. Warm regards, Tania & Schwan Team.

10/10 Excelente

Sandra

Se hospedó 3 noches en febrero de 2024
Respuesta de Schwan Locke Team, el 29 mar. 2024
Hey Sandra! Thanks for such amazing rates. See you next time 3 Cheers, Tania & Schwan Team.

10/10 Excelente

Samuel

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The apartment was trendy and well designed. Fitted out with all your needs to cook and dine if you feel like a night in. Spacious for 2 with a balcony to sit and enjoy the fresh air. Chromecast was a great addition. Made use of the gym and laundry which were both well equipped. Modern appliances were great. Coffee in the lobby was also delicious. Will definitely be staying at their other hotels in the future!
Se hospedó 3 noches en febrero de 2024
Respuesta de Dejan Todorovic, Night house host, el 2 mar. 2024
Hi Samuel!Thank you very much for providing so detailed feedback. We're pleased to note that you enjoye in time staying with us, and you gave us the highest scores across all categories. If you have any specific suggestions or additional feedback in the future, we'd be happy to hear it. We look forward to the opportunity of hosting you again in the future! Warm regards, Dejan & Schwan Team

10/10 Excelente

Kerim

Le gustó: Limpieza y condiciones de la propiedad
Alles toll!!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Anastasiia, el 29 feb. 2024
Vielen Dank! :)Komm bald wieder zurück!LG,

10/10 Excelente

Jessica

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Es war alles super hatten ein ganz tolles Zimmer, mit sehr großer Terrasse. Kommen definitiv im Sommer wieder!
Se hospedó 1 noche en febrero de 2024
Respuesta de Schwan Locke Team, el 12 feb. 2024
Hi Jessica,Was für ein cooles Feedback! Danke dir :) Wir sind glücklich zu wissen, dass du deinen Aufenthalt genossen hast. Wir freuen uns auf dich. Bis nächstes Mal, Tania & Schwan Team.

10/10 Excelente

Mélina

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The people at Locke are making you feel like you’re checking in in a 5 star hotel. They invite you to sit, they go by your side to explain everything. They even let me do a early check in because we arrived early. Always with a smile . Beautiful room, new, modern, clean. You really feel like home. From the Central Station to Locke, there’s a few homeless people and I wasn’t always feeling safe, but it might be just me. U train station 2 min from the hotel but no elevator to go down if you have big luggage.
Se hospedó 5 noches en enero de 2024
Respuesta de Aiste, el 30 ene. 2024
Hi Melina!Thank you so much for sharing your wonderful experience with us! We're delighted to hear that our team at Schwan Locke made you feel like you were checking into a 5-star hotel. It's fantastic that you felt our warm welcome and enjoyed early check-in with a smile.We're thrilled that you enjoyed our beautiful and clean room, creating a home-like atmosphere for you. Your comfort is our priority, and we're pleased to have contributed to a positive stay.Just a quick note, there is an elevator conveniently located on the other side of the road. While it might be a bit hidden and not immediately visible to everyone, it provides an easier and more accessible option for those with the luggage.Thank you for choosing us, and we look forward to the opportunity to welcome you back for another exceptional stay.Take care,Aiste & the Schwan Locke Team

10/10 Excelente

Jeremy

Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was perfect
Se hospedó 3 noches en diciembre de 2023
Respuesta de Aiste, el 30 ene. 2024
Hi Jeremy!Thanks for feedback! Your words warm my heart! I am absolutely thrilled to hear that everything was perfect for you during your stay. It's truly our joy to have been a part of your positive experience.If there's anything special that stood out to you or any way we can make your next visit even more memorable, please do let us know. We're here to ensure each stay with us is as exceptional as possible.Looking forward to welcoming you back with open arms for another perfect experience. Safe travels until we meet again!Cheers,Aiste & Schwan Locke Team

8/10 Bueno

Patric

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Gerne wieder
Lage ist am Rand des schlechten Viertels die Zimmer sind neu sauber und sehr schön eingerichtet.
Se hospedó 3 noches en enero de 2024
Respuesta de Christina , el 31 ene. 2024
Hallo Patric! Danke für dein Feedback.Es freut uns zu hören, dass dir die Zimmer gefallen haben. Wir legen großen Wert darauf, unseren Gästen einen angenehmen Aufenthalt zu bieten.Was die Lage betrifft, bedauern wir, wenn sie nicht deinen Erwartungen entsprochen hat.Wenn du weitere Anmerkungen oder Wünsche hast, lass es uns gerne wissen. Wir hoffen, dass wir dich bei deinem nächsten Besuch besser beeindrucken können.Liebe Grüße,Das Team von Schwan Locke

10/10 Excelente

Jade

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Schwan Locke Team, el 1 feb. 2024
Hey hey Jade,thank you so much for such nice rates! Looks amazing. See you next time! Safe trips, Tania & Schwan Team.

10/10 Excelente

Reni

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Schwan Locke Team, el 1 feb. 2024
Hey Reni,Such cool rates! See you next time in Schwan. Warmest, Tania & Schwan Team.

10/10 Excelente

Marie

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Schwan Locke Team, el 1 feb. 2024
Hi Marie,Lovely to see that you liked it here :) Come back soon. Take care!Tania & Schwan Team.

10/10 Excelente

Kyle

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Respuesta de Schwan Locke Team, el 1 feb. 2024
Hey Kyle,thanks for such cool rates! Looking forward to seeing you again!Cheers,Tania & Schwan Team.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Winter Munich trip.
Great location. Friendly and helpful staff. Easy check in/out.
Se hospedó 4 noches en enero de 2024
Respuesta de Schwan Locke, el 22 ene. 2024
Dear guest,thank you so much for taking the time to share your positive feedback! I am very happy to hear that you enjoyed our location and found our staff to be friendly and helpful. Providing a seamless check-in and check-out experience is a priority for us, and I am thrilled that you found it to be easy.Your kind words mean a lot, and I truly appreciate your support. I look forward to welcoming you back for another enjoyable stay in the future.All the best,Aiste & Schwan Locke Team

10/10 Excelente

Ikue

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
1週間滞在しましたが、キッチン設備も整っており、快適でした。立地もとても良く、中央駅からも10分ほどですが、積雪があったため、Theresienwiese駅を主に利用していました。駅まで2〜3分で便利です。 そして、洗濯乾燥機が無料で使えるのは、大変ありがたかったです!台数も5台ほどありますが、時間帯によっては争奪戦でした。
Se hospedó 7 noches en enero de 2024
Respuesta de Schwan Locke Team, el 17 ene. 2024
Hi Ikue,thank you so much for your feedback. I am happy to see that you liked it here and had a chance to use our laundry room. We can't wait to see you again. If there's anything we can do for you, just let us know :) Best wishes from Munich, Tania & Schwan Team.

10/10 Excelente

Sabina

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de Schwan Locke Team, el 17 ene. 2024
Hey Sabina,thank you for such cool rates! We are so happy that you liked it here :) Looking forward to seeing you again. Take care, Tania & Schwan Team.

10/10 Excelente

André

Le gustó: Limpieza y condiciones de la propiedad
Good
Se hospedó 4 noches en octubre de 2023
Respuesta de Schwan Locke Team, el 13 ene. 2024
Hey Andre,thanks a lot! Super nice to see that you liked it here. Come to visit us soon again. We look forward to welcoming you back. Best wishes from Munich, Tania & Schwan Team.

10/10 Excelente

Claudia

Se hospedó 3 noches en enero de 2024
Respuesta de Schwan Locke Team, el 13 ene. 2024
Dear Claudia,Thank you very much for your nice feedback! :) We were happy you liked it here. Come back soon! Best wishes, Tania & Schwan Team.

10/10 Excelente

Tammy

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Schwan Locke is the place to stay!!
We came to Munich for a family vacation. Schwan Locke made it even better. The room was awesome and enjoyed our stay very much. If we needed anything they were very happy to accommodate us. We checked in early at no extra charge and will definitely be back. Thank you so much!! We will be back
Se hospedó 6 noches en diciembre de 2023
Respuesta de Schwan Locke Team, el 8 ene. 2024
Hi Tammy!Wow, your family vacation in Munich sounds like it was an incredible experience made even better by your stay at Schwan Locke! I'm thrilled to hear that the room was awesome and that you all had such a fantastic time.It's wonderful to know that our team went out of their way to accommodate your needs and that the early check-in helped kickstart your trip without any hassle.Your kind words mean a lot and I can't wait to have you back for another memorable stay. If there's anything specific you'd like for your next visit, whether it's recommendations for exploring Munich or any special requests, please don't hesitate to reach out. I am already looking forward to your return!Cheers,Aiste & Schwan Locke Team

10/10 Excelente

Yunus emre

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Schwan Locke Team, el 13 ene. 2024
Hey Yunus,Thank you for the feedback! Looks perfect. We look forward to seeing you next time. All the best, Tania & Schwan Team.

10/10 Excelente

Tunahan

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Schwan Locke Team, el 13 ene. 2024
Hello Tunaham,thanks for rating us! Looks amazing! Hope to see you next time. Warmest, Tania & Schwan Team.

2/10 Terrible

YASUKO

Se hospedó 5 noches en diciembre de 2023
Respuesta de Schwan Locke Team, el 13 ene. 2024
Hey Yasuko,thank you for your time to leave us this feedback. We are sad to see that we couldn't satisfy you with our service and would be grateful if you could share with us what exactly was wrong and what should be changed or improved. Looking forward to hearing from you. Tania & Schwan Team.

10/10 Excelente

Hannah

Le gustó: Limpieza y comodidad de las habitaciones
Great hotel
The hotel is brilliant and very modern with superb kitchen appliances so it makes it feel like you have your own apartment. The location is great with really nice restuarants nearby. I would stay again. The only thing is the pillows werent great, but you can live with this for all the other positives.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Anastasiia, el 7 ene. 2024
Hi Hannah,Thanks a bunch for your awesome review! It's fantastic to hear you loved our hotel and its modern vibes. The kitchen appliances making it feel like your own apartment is a big win! And, of course, the nearby restaurants adding to the whole experience. We got your point about the pillows, and we're already working on it.Looking forward to having you back for more good times!Cheers,

8/10 Bueno

Janel

Le gustó: Limpieza y comodidad de las habitaciones
Convenient Apartment for Holiday
We stayed over during Christmas and so almost everywhere was closed for two days. This place had a kitchen so it was tremendously helpful for that situation. There was a laundry facility (combo washer and dryer), however the dryer part doesn’t effectively dry and it’s arranged so people just leave their clothes in the washer to inconvenience everyone else because they don’t stay with the clothes and just leave them so others either have to remove the clothes or wait for hours or days to do laundry. Good thing is the use of the machines aren’t an extra cost. Very friendly staff. Very comfortable room overall.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Anastasiia, el 7 ene. 2024
Dear Janel,Thanks a bunch for sharing your experience! We're thrilled the kitchen was a savior during the Christmas closures. Our apologies for any inconvenience with the laundry situation. We appreciate your understanding and are happy you found the staff friendly and the room comfy. If you need anything next time, we're here!Best,Anastasia

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Schwan Locke Team, el 13 ene. 2024
Hello dear Guest, thank you so much for such amazing rates! Can't wait to welcome you back in Schwan. Kind regards, Tania & Schwan Team.

8/10 Bueno

Matthew

Viaje familiar
Le gustó: Comodidad de las habitaciones
A nice hotel
Overall a lovely Locke property Sadly not in the nicest of locations. Located over the road from a very obvious immigration community. A short walk (15mins) into the city centre and only 2 mins from the subway. The room itself was great and comfy with all we needed although the TV did not work throughout the stay so didn't feel like we had any relax time in the sofa area.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Anastasiia, el 30 dic. 2023
Hello,Thank you for your feedback, and we appreciate your observations about the cultural diversity in Germany. Germany is indeed known for its rich and diverse cultural landscape, and the Schwan Locke is situated in a vibrant and multicultural neighborhood.However, we apologize for the inconvenience regarding the TV not working throughout your stay. We understand the importance of having a relaxing space and will address this issue promptly to ensure a more enjoyable experience for our guests in the future.We hope you had a pleasant stay overall, and we look forward to the opportunity to welcome you back.Best regards,

10/10 Excelente

Julia

Se hospedó 1 noche en diciembre de 2023
Respuesta de Schwan Locke Team, el 17 ene. 2024
Hi Julia,thank you so much for leaving such amazing rates! We are looking forward to welcoming you back :) Tania & Schwan Team.