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Opiniones de Swiss-Belinn Airport Muscat

3 out of 5
Swiss-Belinn Airport Muscat
Al Anwar Street, Muscat, Muscat

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 14 de 27 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 9 de 27 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 27 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 27 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 27 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

7.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Osama

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Staff at Reception was too poor in his hospitality and support. We are 3 adults in the room and already booked for the same, so therefore expect to have 3 sets when housekeeping are cleaning the room in terms of towels and other requested from toiletry items etc. Unfortunately, when requesting we have to call again and ask for more. When speaking to front office desk agent, the reply received is "what do you expect, you booked in a 3-star hotel" I will never stay here again and also will not recommend Swiss Bel as a chain of hotels in any of my trips if this is the poor standard, support and training of their staff. Whats an unfortunate SHAME !
Se hospedó 3 noches en febrero de 2024
Respuesta de Mohamed Sherif, el 26 feb. 2024
Dear Mr. Osama ,We're deeply sorry for your experience. We know we did not meet your expectations, and we're committed to making things rightWe take your feedback very seriously, and we're truly sorry to hear about your negative experience. We're working hard to improve our products and services, and we appreciate your patience and understandingBest regardsMohamed SherifFront Office Manager

10/10 Excelente

Siddharth

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mohamed Sherif, el 5 feb. 2024
thank you so much

10/10 Excelente

Kay, Fredericksburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Staff are outstanding. The cleaning staff is prompt and thorough and the hotel is very clean and tidy. The stars of the show are the dining staff. Regardless of the demands from visitors they are happy and willing to serve and keep track of meeting customers needs.
Se hospedó 4 noches en enero de 2024
Respuesta de Mohamed Sherif, el 5 feb. 2024
Thank you so much

10/10 Excelente

Bruno, VAUX EN BUGEY

Se hospedó 1 noche en enero de 2024
Respuesta de Mohamed Sherif, el 5 feb. 2024
Thank you so much

8/10 Bueno

Judith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Neues modernes Hotel, große schöne helle Zimmer. Betten sind wunderbar, Wasser im Bad braucht lang zum heiß werden und wenig Steckdosen im Zimmer. Mitarbeiter freundlich, Parkplätze ebenfalls gut, Preis Leistung toll
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mohamed Sherif, el 28 dic. 2023
Thank you so much for your review

8/10 Bueno

Jarmo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Siisti hotelli lähellä lentokenttää.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mohamed Sherif, el 3 dic. 2023
Thank you so much for your review

10/10 Excelente

Tyler

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect for what we needed
This hotel was absolutely for what we needed. We had a 15 hour layover in Oman and we have 1 year old twins, so comfort, service, and proximity to the airport were our main considerations, and they were perfect in all those areas and more. It also had the added convenience of a plaza with numerous fast food restaurants, coffee shops and other businesses being a very short walk away. I highly recommend anyone who's either passing through on a layover or just looking for a hotel near the airport to stay here.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mohamed Sherif, el 5 sept. 2023
Dear Mr. Tyler Thank you so much for taking the time to review us Looking forward to see you again soon!RegardsMohamed SherifFront Office Manager

8/10 Bueno

Mr Huzefa M

Se hospedó 1 noche en junio de 2023
Respuesta de Mohamed Sherif, el 29 jun. 2023
Dear Mr. Huzefa ,Thank you so much for taking the time to review us

6/10 Aceptable

Nico Romain

Viaje familiar
gut für eine Nacht
Se hospedó 1 noche en febrero de 2023
Respuesta de GM, el 2 mar. 2023
Thank you for your review!

8/10 Bueno

Catherine

Se hospedó 1 noche en febrero de 2023
Respuesta de Sherif, el 1 may. 2023
Thank you so much for your review

10/10 Excelente

Duane

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Mostafa, el 16 ene. 2023
Thanks so much for your fantastic review!

8/10 Bueno

Nadia

Se hospedó 1 noche en agosto de 2022
Respuesta de Mostafa, el 26 ago. 2022
Dear Nadia,Thanks for rating usRegards,Mostafa AbdellatiefRooms and Revenue Manager

8/10 Bueno

Ali

Le gustó: Limpieza y servicio y personal
the hotel is so close to the airport, staff were polite and helpfull, rooms are clean and diw, the only thing that I didn't like was the view, I booked a room with sea view but there wasn't an actual sea view which I was expecting (so far from the sea), I could see the sea on the horizon )))
Se hospedó 2 noches en julio de 2022
Respuesta de Mostafa, el 21 jul. 2022
Dear Ali, thank you for staying with us and for the review as well we are looking forward to welcoming you very soon Best regards, Mostafa Abdelatief

10/10 Excelente

ABDULLAH

Se hospedó 1 noche en junio de 2022
Respuesta de Mostafa, el 2 jul. 2022
Dear Abdullah, thank you very much for the rating

10/10 Excelente

Philip, Portland

Viaje solo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent… everything was great, especially the bed… it was super comfortable.
Se hospedó 1 noche en junio de 2022
Respuesta de Mostafa, el 12 jun. 2022
Dear Philip, thank you very much for the fantastic review and hope to see you soon. Regrads, Mostafa Abdellatief Rooms and Revenue Manager

4/10 Malo

Joseph

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
un-comfortable bed. bad bathroom.
Se hospedó 1 noche en mayo de 2022
Respuesta de Mostafa, el 12 jun. 2022
Dear Joseph, thank you for taking the time to write your comments about your stay with us. We deeply apologize for any inconvenience happened during your stay and hope to welcome you again very soon to be able to change your impression about us. Regards, Mostafa Abdellatief Rooms and Revenue Manager

10/10 Excelente

Mustafa

Se hospedó 3 noches en marzo de 2022
Respuesta de Sherif, el 1 may. 2023
Thank you so much for your review

10/10 Excelente

Omar

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Practical
Se hospedó 4 noches en febrero de 2022
Respuesta de Mostafa, el 7 mar. 2022
Dear Omar, Thank you very much for the rating

8/10 Bueno

Muslem

Se hospedó 1 noche en enero de 2022
Respuesta de Mostafa, el 2 feb. 2022
Dear Muslem, thank you for the rating

8/10 Bueno

johny

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is very close to airport, modern design and very comfortable bed and belows.. and the sizes of thr room is good
Se hospedó 2 noches en diciembre de 2021
Respuesta de Mostafa, el 15 dic. 2021
Dear Johny, We are very happy that you enjoyed your stay with us and looking forward to welcoming you again in Swiss-Belinn Muscat. Best regards, Mostafa Abdelatief

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice
This is a small hotel, very very clean and quite busy as it is close to the airport. I did not figure out if there was a hotel-shuttle. I don't think so. I just used local taxi's. There are fast food places within walking distance, both shwarma stands, convenience stores and a MacDonald's.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Mostafa, el 15 dic. 2021
Dear Daniel, We are very happy that you enjoyed your stay with us and looking forward to welcoming you again in Swiss-Belinn Muscat. Best regards, Mostafa Abdelatief

10/10 Excelente

Ayed, Doha

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Perfect
Se hospedó 3 noches en noviembre de 2021
Respuesta de Mostafa, el 2 dic. 2021
Dear Ayed, We are very happy that you enjoyed your stay with us and looking forward to welcoming you again in Swiss-Belinn Muscat. Best regards, Mostafa Abdelatief

8/10 Bueno

Maedeh

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I
Se hospedó 2 noches en noviembre de 2021
Respuesta de Mostafa, el 17 nov. 2021
Dear Maeded, Thank you very much for rating us and looking forward to welcoming you again. best regards, Mostafa Abdellatief

6/10 Aceptable

Mark

Viaje de negocios
Se hospedó 1 noche en octubre de 2021
Respuesta de Mostafa, el 12 oct. 2021
Dear Mark, thank you for taking the time to review your stay. We look forward to welcoming you again in Swiss-belinn Muscat Best Regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2021
Respuesta de Sherif, el 1 may. 2023
Thanks for your review

10/10 Excelente

michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
reat experience
Happy for such fast and accommodating reception. Room was also upgraded. Thank God for such wonderful people.
Se hospedó 1 noche en julio de 2020
Respuesta de Mostafa, el 16 jul. 2020
Dear Michelle, Thank you very much for your wonderful review and hope to welcoming you very soon in Swiss-Belinn Muscat. Mostafa Abdelatief Rooms and Revenue Manager

10/10 Excelente

michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Living the life
It was a good stay. Staff was really accommodating and courteous. The hotel is new and cleanliness is excellent. There was even a hand sanitizer waiting by the reception. They made my weekend awesome.
Se hospedó 1 noche en marzo de 2020
Respuesta de Mostafa, el 14 abr. 2020
Dear Michelle, Thank you very much for your wonderful review and hope to welcoming you very soon in Swiss-Belinn Muscat. Mostafa Abdelatief Rooms and Revenue Manager