Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 157 de 901 opiniones" "
10 - Excelente
157
Puntuación de 8, es decir, Bueno. Basada en 357 de 901 opiniones" "
8 - Bueno
357
Puntuación de 6, es decir, Aceptable. Basada en 229 de 901 opiniones" "
6 - Aceptable
229
Puntuación de 4, es decir, Malo. Basada en 101 de 901 opiniones" "
4 - Malo
101
Puntuación de 2, es decir, Terrible. Basada en 57 de 901 opiniones" "
2 - Terrible
57
7.2/10
Limpieza
7.8/10
Servicio y personal
6.8/10
Servicios
6.6/10
Condiciones de la propiedad
7.2/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
aida rios
9 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Colodo
Exwcelente
aida rios
Se hospedó 1 noche en enero de 2020
Respuesta de l, el 19 ene. 2020
Dear Aida,
Thank you for the 8/10 review on Mercure Nadi service.
We hope you enjoyed your stay and we look forward to welcoming you back again soon.
Kind Regards
Lusi
4/10 Malo
Ravinesh
Viaje familiar
1 may. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Poor customer service cockroches in Bathroom
On bed as well
Twice our room door was left opened when I was not around.
Air-conditioning not working very noisy couldn't sleep reported to manager on duty nothing was done to fix Air-conditioning.
I will Not stay again or recommend anyone for this hotel.
Ravinesh
Se hospedó 4 noches en abril de 2024
Respuesta de Jack, el 1 may. 2024
Dear Ravinesh,I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have raised and prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi
6/10 Aceptable
Christopher
Viaje en pareja
30 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel is ok, bute very old and just average maintained. It's ok for the price you pay. But don't expect to much.
Christopher
Se hospedó 3 noches en abril de 2024
Respuesta de Jack, el 1 may. 2024
Dear Christopher,Thank you for taking the time to provide us with feedback.We hope your next stay will be more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Mohammed
29 abr. 2024
Le gustó: Servicio y personal
Overoll was good stay
Mohammed
Se hospedó 4 noches en abril de 2024
Respuesta de Jack, el 1 may. 2024
Dear Mohammed,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Jason
Viaje familiar
20 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Mercure Hotel is a good place to stay with everything close by. The staff are friendly especially at breakfast, pool and tennis court is good, the only problem we had was at dinner time the bar staff couldn’t add up and always over charged us for our meals and drinks,
Jason
Se hospedó 13 noches en abril de 2024
Respuesta de Jack, el 24 abr. 2024
Dear Jason,We appreciate the time you have taken to provide us with feedback.I will share your feedback with the team and I am sure your feedback will serve as an encouragement to all our staff. I have also noted your comment on being overcharged. I have addressed this with the relevant Manager and I can assure you we have addressed this with the relevant staff. Thank you for sharing your experience and we hope your next visit will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Aaliya
11 abr. 2024
Aaliya
Se hospedó 6 noches en marzo de 2024
Respuesta de Jack, el 2 may. 2024
Dear Aaliya,Thankyou for taking the time to provide us with feedback.We hope your next stay will be much more pleasant that the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Dean
Viaje en pareja
9 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
W
Dean
Se hospedó 5 noches en abril de 2024
Respuesta de Jack, el 10 abr. 2024
Dear Dean,Thank you for taking the time to provide us with feedback.We hope our next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Caitlin
Viaje en grupo
7 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
The staff were so lovely and the food was delicious (both breakfast and dinner!!). My friend and I spent our 4 days there relaxing and drinking pina coladas, and taking advantage of the pool, the hammock and daybeds by the pool, and even added in a visit to their spa spa. For what we got, our spa package was so lovely - we loved the massage and facial! We had a great visit :)
Caitlin
Se hospedó 3 noches en abril de 2024
Respuesta de Jack, el 8 abr. 2024
Dear Caitlin,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Natalia
Viaje en pareja
4 abr. 2024
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Tile groutsare all dutry and moldy. The rooms need
the renovation. They look tired and outdated.
Natalia
Se hospedó 1 noche en abril de 2024
Respuesta de Jack, el 8 abr. 2024
Dear Natalia,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi
10/10 Excelente
Nikesh
3 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nikesh
Se hospedó 7 noches en marzo de 2024
Respuesta de Jack, el 8 abr. 2024
Dear Nikesh, Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Raymond
23 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great pool and garden area. Lot of road noise.
Raymond
Se hospedó 1 noche en marzo de 2024
Respuesta de Jack, el 3 abr. 2024
Dear Raymond,Thank you for taking the time to provide us with favorable feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
6/10 Aceptable
Ronald
17 mar. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Ronald
Se hospedó 7 noches en marzo de 2024
Respuesta de Jack, el 21 mar. 2024
Dear Ronald,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than your previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Seema, Plumpton
16 mar. 2024
Seema
Se hospedó 1 noche en marzo de 2024
Respuesta de Jack, el 8 abr. 2024
Dear Seema,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi
6/10 Aceptable
Olivia
13 mar. 2024
Le gustó: Servicio y personal
Olivia
Se hospedó 3 noches en marzo de 2024
Respuesta de Jack, el 18 mar. 2024
Dear Olivia,Thank you for taking the time to provide us with feedback.We hope your next stay with us will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Desmond
Viaje familiar
3 mar. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
The buffet breakfast was good
The other meals on the menu were not good at all.
Desmond
Se hospedó 7 noches en febrero de 2024
Respuesta de Jack, el 4 mar. 2024
Dear Desmond,Thank you for taking the time to provide us with feedback.Please note I have addressed this matter with the Head Chef, as we are working on avenues to improving the current All Day and Dinner menus.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi
6/10 Aceptable
Vaitele
Viaje en pareja
26 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I recommend this for short stays. Its close to resturants and shops. A drive away from Wailoloa beach and airport. Room was clean and tidy. The staff and service are always good.
Vinaka
Vaitele
Se hospedó 2 noches en febrero de 2024
Respuesta de Jack, el 26 feb. 2024
Dear Vaitele,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
2/10 Terrible
Ashton, Wolli Creek
25 feb. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ashton
Se hospedó 2 noches en febrero de 2024
Respuesta de Jack, el 26 feb. 2024
Dear Ashton,Thank you for taking the time to tell us about your recent stay experience at Mercure Nadi. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Seema, Plumpton
Viaje familiar
22 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I didnt like the first room i was given. Was corner room next to stairs
Smelt bad. Floors wet. Phone not working
Air con noisy
Rooms 126 and 127 was nice
Thank you
Seema
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jack, el 22 feb. 2024
Dear Seema,Thank you for taking the time to provide us with feedback.We are addressing the concerns you have highlighted and pleased that you were satisfied with the rooms that were re-assigned to you.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Maria
Viaje de negocios
17 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not bad to stay if you’re just staying for a night between flights. The breakfast was delicious by the way
Maria
Se hospedó 1 noche en febrero de 2024
Respuesta de Jack, el 19 feb. 2024
Dear Maria,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi
10/10 Excelente
Taharia
11 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Taharia
Se hospedó 1 noche en febrero de 2024
Respuesta de Jack, el 14 feb. 2024
Dear Taharia,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Kula
8 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast included - eliminates the stress of thinking about the first meal of the day.
Kula
Se hospedó 1 noche en febrero de 2024
Respuesta de Jack, el 14 feb. 2024
Dear Kula,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind Regards Jack WorkGeneral ManagerMercure Nadi
10/10 Excelente
Prashant
Viaje familiar
8 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its a decent property woth decent facilities for a comfy stay
Prashant
Se hospedó 1 noche en febrero de 2024
Respuesta de Jack, el 8 feb. 2024
Dear Prashant,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi
10/10 Excelente
Kyla
7 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Short and sweet stay.
Kyla
Se hospedó 1 noche en febrero de 2024
Respuesta de Jack, el 8 feb. 2024
Dear Kyla,Thank you for taking the time to provide us with feedback.We looking forward to welcoming you back in the near future.Kind Regards Jack WorkGeneral ManagerMercure Nadi
4/10 Malo
Ashwin
6 feb. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Overcharging for such an old property
The room smelled of musky old furniture in general
To towel hanger was broken and left hanging unsecured to the wall the soap dispenser was broken
the patio door was a real struggle to open
Ashwin
Se hospedó 1 noche en enero de 2024
Respuesta de Jack, el 7 feb. 2024
Dear Ashwin,Thank you for taking the time to provide with feedback.I am truly sorry that your experience did not meet your expectations, please allow me to express my most sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for all our guests , therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have highlighted to prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
KwangWoo
Viaje en pareja
27 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wifi is week but it is understandable because overall wifi situation is poor in Fiji. Paw paw in morning buffet was good. It is convenient to get money exchange at the reception desk.
KwangWoo
Se hospedó 2 noches en enero de 2024
Respuesta de Mercure Nadi Team, el 29 ene. 2024
Dear KwangWoo,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind RegardsMercure Nadi Team
10/10 Excelente
Cliente verificado
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank you Double Tree!
The resort was amazing! Spacious and generous size for the villa rooms, very clean and air con on point. The service of staff was great, the food options awesome and overall facilities fantastic. Downside is the beach aside from that would recommend.
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de Jack, el 29 ene. 2024
Thank you we look forward to your next stay.
6/10 Aceptable
René Guy
26 ene. 2024
Room can be renovated a litle beat.
René Guy
Se hospedó 1 noche en enero de 2024
Respuesta de Jack, el 29 ene. 2024
Dear Rene Guy,Thank you for taking the time to provide us with feedback.Yes, definitely, we have plans for such projects this year.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi
2/10 Terrible
Huynh anh thu
19 ene. 2024
Huynh anh thu
Se hospedó 3 noches en enero de 2024
Respuesta de Jack, el 29 ene. 2024
Dear Huynh anh thu,Thank you for taking the time to provide us with feedback.We hope you will give us another opportunity to welcome you back, in the near future.Kind RegardsJack WorkGeneral ManagerMercure NadiKind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Pradeep
Viaje familiar
9 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel Mercure Nadi.
Friendly and helpful staff.
Rooms clean, service daily.
Location is good - central
Pradeep
Se hospedó 3 noches en enero de 2024
Respuesta de Jack, el 29 ene. 2024
Dear Pradeep,Thank you for taking the time to provide us with feedback.We look forward to your next stay with us, in the not too distant future.Kind Regards Jack WorkGeneral ManagerMercure Nadi
10/10 Excelente
Kathlene
4 ene. 2024
Kathlene
Se hospedó 5 noches en diciembre de 2023
Respuesta de Jack, el 29 ene. 2024
Dear Kathlene,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi
6/10 Aceptable
Lee
4 ene. 2024
Lee
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jack, el 29 ene. 2024
Dear Lee,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind Regards Jack WorkGeneral ManagerMercure Nadi
2/10 Terrible
Alan
3 ene. 2024
Alan
Se hospedó 9 noches en diciembre de 2023
Respuesta de Nadi, el 29 ene. 2024
Dear Alan,Thank you for your feedback.We hope you will give us another opportunity to welcome you back in the near future.Kind RegardsJack WorkGeneral managerMercure Nadi
6/10 Aceptable
Kay
Viaje familiar
1 ene. 2024
Le gustó: Servicio y personal y servicios
The friendly staffs made the checkin so easy for us. My daughter enjoyed the pool a lot. The hotel was old but the location was handy to everything. Continental buffet breakfast was good, a lot of options and the omelette man did a great job! The only 2 things bothered us were the flies and the noisy aircon!
Kay
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jack, el 2 feb. 2024
Dear Kay,Thank you for taking the time to provide us with feedback.At Mercure Nadi, we strive to provide a superior stay experience for all our guests, therefore your feedback is very important to us. Please rest assured we are taking the appropriate measures to address the concerns you have raised. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
René Guy
Viaje familiar con niños
30 dic. 2023
Le gustó: Servicios y condiciones de la propiedad
Good stay at teh Even Hotel! Thank!
René Guy
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jack, el 7 ene. 2024
Dear Rene Guy,Thankyou for taking the time to provide us with feedback.We hope to welcome you back in the not too distant future.Kind Regards Jack WorkGeneral ManagerMercure Nadi
6/10 Aceptable
Lorne, Calgary
Viaje en pareja
15 dic. 2023
Le gustó: Limpieza
The breakfast was good. The rooms were clean. The staff was friendly. The only issue we had was that there were children playing loudly on the playground until past midnight.
Lorne
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jack, el 18 dic. 2023
Dear Lorne, Thank you for your honest feedback regarding your recent stay at Mercure Nadi. We are glad to hear that you enjoyed the breakfast, clean rooms, and friendly staff. We understand that children can sometimes be loud, and we apologize for any inconvenience this may have caused. At Mercure Nadi we strive to provide an enjoyable and relaxing atmosphere for all our guests, and we will use your feedback to improve our services in the future. Thank you once again for taking the time to share your valuable comments with us. We hope you give us a chance to provide you with a better experience in the future.Kind RegardsJack WorkGeneral Manager Mercure Nadi
8/10 Bueno
Michaela
Viaje familiar
10 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios
Other than the rooms needing updating, this hotel was a good place to base ourselves before and after a multi day stay on one of the islands. The restaurant is good and staff helpful, and with breakfast included it is worth the price.
Michaela
Respuesta de Jack, el 14 feb. 2024
Dear Michaela,Thank you for taking the time to provide us with feedback.We have taken note of the concerns you have raised and working on avenues to addressing it.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
marlese
8 dic. 2023
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Great local feel
The location is great for a real local feel of Nadi. The free breakfast was amazing, I am American so I love all curry, dahl, and cassava chips, and yummy fruit. I got bit by bugs in the room, the plumbing leaked in the sink of the bathroom and the pillows covers smelled like perfume. I would stay again though.
marlese
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jack, el 18 dic. 2023
Dear marlese,Thank you so much for the time taken to review your stay with us at Mercure Nadi. We are pleased to hear that you enjoyed the local feel you experienced and that our free breakfast was amazing. We understand your concerns regarding the bugs, plumbing and pillows, and we realize such issues can detract from a pleasant experience. We strive to provide all our guests with an enjoyable stay, and truly apologize if we have not met expectations on this occasion. Once again, thank you for your feedback, and we hope to have future opportunities of welcoming you back. Kind RegardsJack WorkGeneral ManagerMercure Nadi
10/10 Excelente
IKE
7 dic. 2023
IKE
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jack, el 18 dic. 2023
Dear IKE,Thank you for taking the time to provide us with feedback.We hope your next stay with us will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Rebecca
4 dic. 2023
Le gustó: Limpieza y servicio y personal
Rebecca
Se hospedó 6 noches en noviembre de 2023
Respuesta de Jack, el 5 dic. 2023
Dear Rebecca,Thank you for taking the time to provide us with feedback.We trust your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Emmanuel
3 dic. 2023
Ok
Emmanuel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jack, el 5 dic. 2023
Dear Emmanuel,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than your previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
10/10 Excelente
Shukriti
Viaje en grupo, Viaje de negocios
3 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice plaz to stay
Shukriti
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jack, el 18 dic. 2023
Dera Shukriti,Thank you for taking the time to provide us with feedback.We look forward to your next stay with us, in the not too distant future.Kind Regards Jack WorkGeneral ManagerMercure Nadi
6/10 Aceptable
Lolohea
Viaje familiar
28 nov. 2023
Le gustó: Limpieza y servicio y personal
Made a last minute booking as Tokatoka were full for the night. Really happy with staff who were accommodating. The pricing is very good free breakfast which is always nice.
Clean rooms, strong AC, clean bathrooms. Really nice pool area eating areas.
Lolohea
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jack, el 5 dic. 2023
Dear Lolohea,Thank you for your kind words and for choosing the Mercure Nadi for your stay. We are pleased to hear that our staff was accommodating and that you enjoyed the clean rooms, strong AC, and clean bathrooms in addition to our free breakfast. We particularly pride ourselves on our pool area and eating areas here at the Mercure Nadi as we strive to provide a pleasant atmosphere for our guests. We appreciate your positive review and hope that you will choose us again in the near future.Kind Regards,Jack WorkGeneral ManagerMercure Nadi
10/10 Excelente
Lily
Viaje en pareja
25 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stay, clean room and shared areas. The rooms are a bit outdated, but it’s clean and has everything we need. The staff is very kind, helpful, and polite.
Lily
Se hospedó 4 noches en noviembre de 2023
Respuesta de Jack, el 26 nov. 2023
Dear Lily, Thank you for your kind feedback. We are delighted to hear that you found our rooms clean and that our staff was helpful and polite. We strive to maintain the highest standards of cleanliness throughout the hotel and provide excellent customer service. We appreciate you sharing your experience with us and we hope to have the pleasure of hosting you again in the near future. Yours sincerely, Jack WorkGeneral ManagerMercure Nadi
10/10 Excelente
Michael
22 nov. 2023
Michael
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jack, el 23 nov. 2023
Dear Michael,Thank you for sharing your recent stay experience with us.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
4/10 Malo
Bal
21 nov. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Old needs renovation room
Bal
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jack, el 22 nov. 2023
Dear Balab, Thank you for sharing your experience with us at Mercure Nadi. We take all feedback very seriously as it is our priority to provide our guests with the best possible experience during their stay. While we understand your concerns about the need for renovation in some rooms, we strive to maintain an atmosphere of comfort and convenience for all of our guests. Our goal is to ensure that each and every one of our guests enjoys their stay with us and we thank you for giving us this opportunity. Once again, thank you for taking the time to provide your feedback and we hope that you would choose Mercure Nadi again in the future. Yours sincerely, Jack WorkGeneral ManagerMercure Nadi
8/10 Bueno
Akihito
16 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Akihito
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jack, el 19 nov. 2023
Dear Akihito,Thank you for taking the time to provide us with positive feedback.We hope your next stay will be much more pleasant than your previous stay.Kind Regards Jack WorkGeneral ManagerMercure Nadi
2/10 Terrible
Cengiz
3 nov. 2023
Expedia is a fraud I booked the place through Expedia at 110 AUD but when I went to the hotel they charged me 256 fjd and that’s 180 aud so your site is a fraud please redesign your site and so you don’t give holiday goers so much problems I will not use you anymore
Cengiz
Se hospedó 1 noche en noviembre de 2023
Respuesta de Team Mercure Nadi , el 9 nov. 2023
Dear Cengiz,Thank you for taking the time to provide feedback on your previous stay.Your issue needs to be resolved purely with Expedia and not the Hôtel.Despite, this confusion with Expedia, we hope you will give us the opportunity to welcome you back in the near future.Kind RegardsMercure Management Team
10/10 Excelente
KULDEEP
Viaje familiar con niños
2 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was very yummy. We specifically loved eating freshly made omelette . Dhal rice , roti, fresh fruits were very yum.
The rooms were very clean every time we walked in after shopping . Staffs were very friendly and helpful.
Bathroom needs to be renovated.
KULDEEP
Se hospedó 3 noches en octubre de 2023
Respuesta de Jack, el 2 nov. 2023
Dear KULDEEP,Thank you for taking the time to provide feedback on your recent stay with us.I will definitely share your feedback with the Team as we look at addressing the concerns you have raised with the bathroom.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerNovotel Nadi
8/10 Bueno
Kennedy, Auckland
25 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was ok
Kennedy
Se hospedó 2 noches en octubre de 2023
Respuesta de Jack, el 30 oct. 2023
Dear Kennedy,Thank you for taking the time to share your feedback about your stay with us at Mercure Nadi. We appreciate your honest opinion and value all of our guests’ experiences. At Mercure Nadi, we strive to provide excellent service and a memorable stay for each of our guests. We want to thank you again for providing us with valuable feedback that helps us improve our services. Yours Sincerely, Mercure Nadi Management
8/10 Bueno
Zain
22 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room key didn't work but they had fixed it pretty quickly
Zain
Se hospedó 1 noche en octubre de 2023
Respuesta de Jack, el 30 oct. 2023
Dear Zainab,Thank you for taking the time to review your stay with us at Mercure Nadi. We appreciate your feedback and are pleased that the issue with your room key was addressed quickly. We aim to make our guests’ stay as comfortable and convenient as possible.We hope to welcome you back soon! Best Regards, Mercure Nadi Team