Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 172 de 282 opiniones" "
10 - Excelente
172
Puntuación de 8, es decir, Bueno. Basada en 81 de 282 opiniones" "
8 - Bueno
81
Puntuación de 6, es decir, Aceptable. Basada en 14 de 282 opiniones" "
6 - Aceptable
14
Puntuación de 4, es decir, Malo. Basada en 8 de 282 opiniones" "
4 - Malo
8
Puntuación de 2, es decir, Terrible. Basada en 7 de 282 opiniones" "
2 - Terrible
7
9.4/10
Limpieza
9.2/10
Servicio y personal
8.8/10
Servicios
9.2/10
Condiciones de la propiedad
8.4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Cliente verificado
27 nov. 2014
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Muy bien
Cliente verificado
10/10 Excelente
VICTOR, Mexico
6 nov. 2014
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
Excelente hotel en nairobi
VICTOR
10/10 Excelente
Sammy, Smyrna
Viaje de negocios
27 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasant staff and many transportation options available on a 24 hour basis.
Sammy
Se hospedó 7 noches en marzo de 2024
Respuesta de Resv, el 28 mar. 2024
Greetings and thank you for choosing to stay with us and we are happy to hear you had a memorable stay with us.
8/10 Bueno
James, Dulwich
Viaje de negocios
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sankara is a good hotel. Staff are excellent. Well located within the Westland’s area.
James
Se hospedó 3 noches en marzo de 2024
Respuesta de Resv, el 28 mar. 2024
Greetings and thank you for choosing to stay with us and we are happy to hear you had a memorable stay with us.
10/10 Excelente
Dominique
Viaje en pareja
7 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service was really nice and security here made you feel safe. The rooms were smaller than I hoped for- we stayed here for the first few days of our trip and then went to movenpick for the last few days. Their rooms were bigger and spacious but the service was better here - it was still good but I felt at sankara they were just always ready to go above and beyond.
Dominique
Se hospedó 3 noches en enero de 2024
Respuesta de Sankara Team, el 13 feb. 2024
Dear Dominique,Thank you for giving as the chance to host you and more so for taking you precious time to rate us.We look forward to welcoming you back soon and hopefully making your stay even more memorable.
10/10 Excelente
Philip
Viaje en pareja
2 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As always the staff were fantastic. Always make you feel so welcome.
Excellent food as well.
Philip
Se hospedó 4 noches en enero de 2024
Respuesta de Sankara Team, el 4 feb. 2024
Dear Philip,Greetings and thank you for choosing to stay with us.We are happy to hear that had a memorable stay with us.
10/10 Excelente
Mary Wanjiru
Viaje en grupo
26 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mary Wanjiru
Se hospedó 1 noche en enero de 2024
Respuesta de Sankara Team, el 27 ene. 2024
Dear Mary Wanjiru,Thank you for giving as the chance to host you and more so for taking you precious time to rate us.We look forward to welcoming you back soon and hopefully making your stay even more memorable.
10/10 Excelente
Archna
14 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Oasis of calm
Comfortable hotel with great service— an oasis of peace and calm in a generally chaotic overbuilt city that strains the senses
Archna
Se hospedó 2 noches en enero de 2024
Respuesta de Resv, el 15 ene. 2024
Dear Archna,Greetings and thank you for choosing to stay with us.We are happy to hear that had a memorable stay with us.
10/10 Excelente
Vazha
15 dic. 2023
Vazha
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sankara Team, el 18 dic. 2023
Dear Vazha,Thank you for giving as the chance to host you and more so for taking you precious time to rate us.We look forward to welcoming you back soon and hopefully making your stay even more memorable.
10/10 Excelente
Zulfikar
Viaje familiar
27 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the staff. Very helpful and friendly
Zulfikar
Se hospedó 5 noches en noviembre de 2023
Respuesta de Sankara Team, el 5 dic. 2023
Dear Zulfikar,We thank you for the granting us the opportunity to host you and we are very humbled by you kind remarks. We shall endeavor to provide exceptional service to all our guests as per our mission.Looking forward to hosting you again in the near future. Kindly tell a friend about us!
10/10 Excelente
Zulfikar
Viaje familiar
22 nov. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff are friendly and ready to assist. Had an amazing experience having breakfast
Zulfikar
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sankara Team, el 22 nov. 2023
Dear Zulfikar,We are honored by you kind words which are amotivation to the team and are equally humbled that you took part of your precious time to share your feedback with us.We do look forward to hosting you again soon and to hopefully ensuring that your experience is even more memorable.
6/10 Aceptable
Lee
Viaje en pareja
20 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios
Small room and the bedroom was broken my entire stay.
Lee
Se hospedó 4 noches en noviembre de 2023
Respuesta de Sankara Team, el 22 nov. 2023
Dear Lee,Thank you for taking time to share your valuable feedback with us. Kindly accept our sincere apologies for falling short of your expectation. We have taken note of the areas of concern and shall endeavor to change what we can, like look into the bedroom and find out what is broken and have it fixed. It is however regrettable that we did not have the opportunity to make it up to you while you were still here. Hopefully you will give us the opportunity to do so in the future.Once again our sincere apologies for the unfortunate experience.
6/10 Aceptable
Michele
Viaje de negocios
9 sept. 2023
Breakfast $45 pp
Michele
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sankara Team, el 11 sept. 2023
Dear Michele,Thank you for staying with us and more importantly for taking time to share your feedback. Kindly note that our breakfast is USD 32 dollars per person and is charged at KES 4500 at the prevailing billing rate. Should your require more information or further clarification on the same, we are happy to do so.
10/10 Excelente
James
Viaje de negocios
1 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios
The
James
Se hospedó 4 noches en agosto de 2023
10/10 Excelente
Michelle
Viaje en grupo
24 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spectacular Sankara!
Beautiful clean property with very kind and attentive staff. Nice rooms with comfy beds and rooftop restaurant has excellent food. The mall with a Carrefour is a 5-minute walk from the hotel. Our drivers employed by the hotel are excellent, informative and friendly. Will absolutely stay here again!
Michelle
Se hospedó 3 noches en agosto de 2023
Respuesta de Sankara Team, el 11 sept. 2023
Dear Michelle,Thank you for choosing to stay with us and for your wonderful feedback. we shall share the same with the team for motivation.Looking forward to welcoming you back soon.
10/10 Excelente
david
3 jul. 2023
david
Se hospedó 1 noche en julio de 2023
Respuesta de Sankara Team, el 4 jul. 2023
Dear David,Thank you for taking time to rate us. We do appreciate the excellent score!Looking forward to hosting you again soon!
10/10 Excelente
Gladys, Little Elm
2 jul. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
Property is clean, well maintained and staff is friendly and professional. I can’t wait to come back here!
Gladys
Se hospedó 2 noches en junio de 2023
Respuesta de Sankara Team, el 3 jul. 2023
Dear Gladys,We are truly humbled that you chose to stay with us and more so for the positive feedback.We look forward to welcoming you back in the near future!
10/10 Excelente
Hadi
Viaje familiar
6 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent staff - a great asset to the hotel. Good location in Westlands near Sarit Shopping mall.
Highly recommended.
Hadi
Se hospedó 4 noches en mayo de 2023
Respuesta de Sankara Team, el 8 may. 2023
Dear Hadi,Thank you for taking time to share your feedback and we are delighted to know that you enjoyed you stay with us. Looking forward to hosting you again in the near future.
10/10 Excelente
Zakir
Viaje de negocios
3 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Zakir
Se hospedó 1 noche en abril de 2023
Respuesta de Sankara Team, el 8 may. 2023
Dear Zakir,We are truly honored by your rating and are delighted to know that your stay was a memorable one. Looking forward to welcoming you back in the near future.
10/10 Excelente
Mahmoud
Viaje familiar
24 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are excellent. Warm and welcoming as well as always willing to help
Mahmoud
Se hospedó 2 noches en abril de 2023
Respuesta de Sankara Nairobi, el 28 abr. 2023
Dear Mahmoud,Greetings and thank you for choosing to stay with us and we are happy to hear that it was a memorable stay.We look forward to hosting you back with us in the future.
8/10 Bueno
Sophia
Viaje de negocios
21 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff arr very welcoming, helpful and professional.
Sophia
Se hospedó 10 noches en abril de 2023
Respuesta de Sankara Nairobi, el 28 abr. 2023
Dear Sophia,Greetings and we thank you for choosing to stay with us and we are happy to know you had a memorable stay with us.We look forward to hosting you back with us in the future.
10/10 Excelente
Omar
15 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Omar
Se hospedó 1 noche en abril de 2023
Respuesta de Sankara Team, el 8 may. 2023
Thank you Omar for honoring us with your rating, we delighted and humbled as it serves as motivation to even do better. Looking forward to yet another visit!
10/10 Excelente
Kathleen
Viaje en pareja
9 mar. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the breakfast! The staff everywhere in the hotel were wonderful.
Kathleen
Se hospedó 9 noches en febrero de 2023
Respuesta de Sankara Nairobi, el 10 mar. 2023
Dear Kathleen,Greetings and thank you for choosing to stay with us and we are happy that you enjoyed your stay with us and we shall let our chef know.Once again thank you for choosing to stay with us.
10/10 Excelente
JOSEPH, Las Vegas
30 ene. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service was wonderful, the management is very very profession and I highly commend Ms JOAN WAVALA, the guest Services Manager for her management style and everything she did for us to enjoy our stay at he Sankara. This was our third stay in Sankara within 1 year and we hope to come back again in July 2023.
The only draw back is that the hotel has no SPA/Massage Parlor which a hotel of Sankara's Caliber should have. Second note is that refrigerators should be available in every room.
JOSEPH
Se hospedó 2 noches en enero de 2023
2/10 Terrible
Matthieu
Viaje de negocios
22 oct. 2022
No le gustó: Servicio y personal y condiciones de la propiedad
Nul
Aucune flexibilité auprès du service de réservation. Quel dommage !
Matthieu
Se hospedó 2 noches en octubre de 2022
Respuesta de Sankara Team, el 24 oct. 2022
Dear Matthieu,Thank you for taking time to share your feedback. We have reviewed your communication and note that you were offered a chance to amend your booking despite it being a non refundable and only changeable one time only, 14days prior to arrival. As a hotel we are always willing to be flexible whenever possible as our aim is to ensure that our guest expectations are met and exceeded, we however regret that we did not get the chance to as we did not hear back from you.
10/10 Excelente
Chris
16 jul. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at the Sankara Nairobi was excellent. The accommodatand, the staff/service was quite nice, beyond expectations and an oasis even among many European and US hotels where I have stayed. Our stay at the property was a respit from our business activities throughout Nairobi. Thank you for the genuinely pleasurable experience.
Chris
Se hospedó 4 noches en julio de 2022
Respuesta de Sankara Team, el 20 jul. 2022
Dear Chris,
We are truly humbled that you took you precious time to share your feedback. The fact that you enjoyed your stay with us only makes us even more humbled and delighted to have had the chance to ensure your stay is memorable. This has been shared with all hotel employees for motivation.
Looking forward to welcoming you again in the near future.
10/10 Excelente
Maruan
Viaje de negocios
9 jul. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Maruan
Se hospedó 7 noches en junio de 2022
Respuesta de Sankara Team, el 20 jul. 2022
Dear Maruan,
Thank for the chance to host you and for taking time to rate us a 10 out of 10, we are indeed humbled and grateful.
Looking forward to hosting you again in the near future and to making your stay Exactly Like Nothing Else.
10/10 Excelente
Agnes
Viaje de negocios
27 jun. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simply amazing hotel with incredible staff. In addition, superior safety practices. Cannot recommend enough!
Agnes
Se hospedó 7 noches en junio de 2022
Respuesta de Sankara Team, el 28 jun. 2022
Dear Agnes,
Thank you for according us the chance to host you and for taking time to share our feedback. We are truly humbled by your kind sentiments which shall be shared with the team.
Looking forward to hosting you again in the near future.
8/10 Bueno
Hannah
Viaje de negocios
23 may. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hannah
Se hospedó 1 noche en mayo de 2022
Respuesta de Sankara Team, el 24 may. 2022
Dear Hannah,
We are humbled by the chance to host you and thank you for taking time to rate us.
10/10 Excelente
Robert
Viaje familiar, Viaje familiar con niños
21 may. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely the best hotel in Nairobi, I would highly recommend it, our room was pristine, the steak restaurant was fantastic and breakfast buffet was delicious. For sure we will come back and it is ideally located as well.
Robert
Se hospedó 2 noches en diciembre de 2021
Respuesta de Sankara Nairobi, el 16 jun. 2022
Greeting form Sankara autograph collection and thank you for choosing to stay with us.We are happy that you enjoyed your stay with us and we were able to make your stay memorable.
2/10 Terrible
Esther
Viaje de negocios, Viaje familiar
15 may. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My second time ..
This hotel needs a lot of improvement from service to the property
Hostile feeling when staff make you feel unwelcome.. chef/waiters don’t know their own menu 🙇♀️
I stayed in Marriot hotel and this has no Marriot standards neither 3/4/5 star standards
It’s in great location in Westland though
Solomon is always best host (he’s gem )
The rest need work and upgrade
Esther
Se hospedó 2 noches en mayo de 2022
Respuesta de Sankara Team, el 18 may. 2022
Dear Esther,
Thank you for taking time to share your feedback with us.
We do regret that your experience was not up to your expectation and for that we sincerely apologize as our aim is to not only meet but exceed guests expectations.
We shall share this feedback with all parties as a learning experience and a chance to work on the highlighted areas of concern.
It is our endeavor to do better and hopefully you will accord us another opportunity to make it up to you.
10/10 Excelente
John
10 abr. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
John
Se hospedó 2 noches en abril de 2022
10/10 Excelente
Cliente verificado
18 ene. 2022
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Best location.
If you are looking for a hotel with a good location, this one is hard to beat. Best location in Nairobi and easily the nicest in the area. You won’t want to stay anywhere else.
Cliente verificado
Se hospedó 4 noches en enero de 2022
Respuesta de Sankara Team, el 20 ene. 2022
Receive warm greetings from the Sankara family.
Thank you for your kind sentiments and the time taken to share your review with us. It shall go a long way in motivating our team members.
Looking forward to giving you many more memories when you visit us again.
Happy 2022!
10/10 Excelente
Cliente verificado
Viaje en grupo
18 ene. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great facilities and location
Facilities are nice. Location is very good. Recommend the restaurants. Truffle burger is great.
Cliente verificado
Se hospedó 3 noches en enero de 2022
Respuesta de Sankara Team, el 20 ene. 2022
Thank you for the opportunity to host you and more so for taking time to review our property; we are truly humbled and shall share the same with our team as it serves as motivation!
Happy 2022!
10/10 Excelente
Alicia
Viaje en grupo
17 ene. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alicia
Se hospedó 3 noches en diciembre de 2021
Respuesta de Sankara Team, el 20 ene. 2022
Dear Alicia,
Warm greetings from the Sankara family!
Thank you for the wonderful score, we are truly humbled.
Looking forward to welcoming you back again soon!
Happy 2022!
10/10 Excelente
Thomas
Viaje en grupo
14 ene. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location, cleanliness, attentive staff
Thomas
Se hospedó 1 noche en enero de 2022
Respuesta de Sankara Team., el 14 ene. 2022
Dear Thomas,
Warm greetings from the Sankara Team.
We are humbled by your rating of 5 out of 5 which is an encouragement to the team to always aim to exceed our guests expectations.
Thank you for the chance to host you and we look forward to welcoming you yet again.
May 2022 surprise you in a good way!
10/10 Excelente
Muhsin
7 ene. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muhsin
Se hospedó 4 noches en diciembre de 2021
Respuesta de Sankara Team., el 14 ene. 2022
Dear Muhsin,
Thank for for giving us the opportunity to host you and more so for rating us a 10 out of 10. This serves as great motivation to the team.
We look forward to welcoming you back again in the near future.
Wishing you an awesome 2022!.
10/10 Excelente
Kiesha
1 ene. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location of this property is 5 stars! You are located centrally within walking distance to malls, shopping markets, gas stations, restaurants, fast food, and a supermarket.
Kiesha
Se hospedó 13 noches en diciembre de 2021
Respuesta de Sankara Team., el 4 ene. 2022
Dear Keisha,
Happy new year from the Sankara family!
Thank you for granting us the honor of hosting you and more so for the kind comments. We are humbled and shall share the same with our team to serve as motivation.
Looking forward to welcoming you again soon.
2/10 Terrible
Esther
Viaje en grupo, Viaje de negocios
29 dic. 2021
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really was looking forward on the stay to sankara ..!
Upon arrival I received not welcoming I stood by receipt for long time while receptionist (Lidya ) was on personal ..
Solomon walked in and served us from drying standing up 😊 Solomon made our whole stay very comfortable .. he was very helpful and went out of his way to make our stay comfortable (he deserve raise and upgrade )
Everyday morning On our stay we had to sign after breakfast (they said was just protocol ) coming to end of our stay we were checking out and paying our bills to find out we were billed for things that we weren’t supposed too bill was 700$ something we end up paying 300$ something
Breakfast on room which was breakfast included
We had 2 rooms both room upon arrival was breakfast included .. we had to argue about the bill for like 1hr they then removed one room breakfast but we still have to pay for one other room (we were breakfast included package ) at end we decided to pay and leave JUST PAY ATTENTION TO BILLS
also there is security check diversity there are people go through security check and there some people who don’t (colorism’s Was felt )
As hotel that is under Marriot has no Marriot standard ..
Esther
Se hospedó 3 noches en diciembre de 2021
Respuesta de Sankara Team., el 4 ene. 2022
Dear Esther,
Thank you for the opportunity to host you and for taking time to share your feedback with us.
It is always our endeavor to not only meet but exceed guest expectations and we truly regret that we did not do so for you.
Kindly allow us to internally find out what went wrong so that we can ensure a repeat of the same does not happen.
We shall be getting back to you with comprehensive feedback in due time.
Our sincere apologies for your unfortunate experience.
10/10 Excelente
Ilaki
Viaje en pareja
21 dic. 2021
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The food and customer service was amazing.
Ilaki
Se hospedó 4 noches en diciembre de 2021
Respuesta de Sankara Team., el 21 dic. 2021
Dear Ilaki,
Thank you for taking time to share your feedback. We shall share the same with the team.
We look forward to hosting you again soon!
10/10 Excelente
J S
Viaje de negocios
17 dic. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel in the middle of Westlands
J S
Se hospedó 2 noches en diciembre de 2021
Respuesta de Sankara Team., el 21 dic. 2021
Dear J S,
Thank you for the positive feed back, we appreciate your time and effort in doing so.
Looking forward to welcoming you back in the near future.
10/10 Excelente
Bravolinks
Viaje familiar
25 nov. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All is unique
Bravolinks
Se hospedó 3 noches en noviembre de 2021
Respuesta de Esther, el 17 dic. 2021
Greetings from Sankara Nairobi and we are delighted to hear you enjoyed you stay with us.
10/10 Excelente
peter rygaard
Viaje de negocios
24 nov. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Value for money ....
a wonderful oasis in the middle of the vibrant part of Nairobi .. Extremely nice staff
Nice kept but not a new hotel ..
Brilliant dinning and entertainment options
peter rygaard
Se hospedó 2 noches en noviembre de 2021
Respuesta de Sankara Team., el 21 dic. 2021
Dear Peter,
It is always an honor and a humbling experience whenever we receive such positive feedback.
Thank you for taking time to do so and look forward to hosting you again soon.
2/10 Terrible
philippe, New York
Viaje de negocios, Viaje en pareja
19 nov. 2021
They canceled our reservation an hour before check in with no compensation
philippe
Se hospedó 2 noches en noviembre de 2021
Respuesta de Sankara Team., el 21 dic. 2021
Dear Phillipe,
We do apologize for the unfortunate incident which was beyond our control as explained to you.
We do however hope for an opportunity to make it up to you.
10/10 Excelente
kasper
Viaje de negocios
15 nov. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Hotel in Nairobi
If you go to Nairobi please stay at sankara. Thats it
kasper
Se hospedó 3 noches en noviembre de 2021
Respuesta de Esther, el 15 nov. 2021
Greetings and thank you for choosing to stay with us.
We are happy to know you enjoyed your stay with us,once again thank you for choosing to stay with us.
2/10 Terrible
Umulinga
Viaje de negocios
15 oct. 2021
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Super inconvenient drop off, check-in.
Umulinga
Se hospedó 1 noche en octubre de 2021
Respuesta de Sankara Team., el 25 oct. 2021
Dear Umulinga,
Thank you for giving us a chance to host you and more importantly for taking time to give us your feedback.
We do regret that we fell short of your expectation during drop and we shall take up the matter with our service provider and the team at large to ensure that we improve on this service. If you could provide us with more details of what transpired, this would be of great help.
Looking forward to hearing from you and hopefully for a chance to redeem ourselves.
10/10 Excelente
Cliente verificado
16 sept. 2021
Cliente verificado
Se hospedó 1 noche en septiembre de 2021
10/10 Excelente
Elodie
Viaje de negocios
28 jun. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Elodie
Se hospedó 2 noches en junio de 2021
Respuesta de Sankara Team., el 28 jun. 2021
Dear Elodie,
Thank you for the chance to host you and for the excellent rating.
We look forward to hosting you again soon.
10/10 Excelente
Cliente verificado
Viaje de negocios
20 jun. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ottimo hotel
Cliente verificado
Se hospedó 5 noches en junio de 2021
Respuesta de Sankara Team., el 21 jun. 2021
Thank you for choosing to stay with us. We are glad you had a memorable stay!
2/10 Terrible
Cliente verificado
9 mar. 2021
Cliente verificado
Se hospedó 1 noche en febrero de 2021
Respuesta de Sankara Team., el 13 abr. 2021
Dear Sir/Madam,
Thank your for the opportunity to host you.
We do appreciate your feedback. Kindly furnish us with more information to enable us improve our services.